SUMMARY

I have been an Information Technology Professional for more than twenty years, the last seventeen of which have been mostly as a Project Manager, Program Manager and IT Executive. Having worked up through the ranks of IT has given me a unique and comprehensive insight into the many aspects of Information Technology and their roles and impacts on projects. I have managed a numerous variety of projects including, but not limited to: infrastructure, software development life cycle and business continuity projects. I have managed small and large projects with budgets exceeding 20,000,000. I have worked as a Senior Project Manager and Senior Program Manager having also established PMOs for clients. I have worked in Waterfall, Agile and Scrum methodologies, but I have always worked within any methodology my clients wish. I have managed projects from their inception and I have taken over fledgling projects and steered them back on track. I feel equally adept at either situation, therefore I have no preference. I believe that my organizational, negotiating, communication and interpersonal skills combined with a strong sense of professionalism and leadership have been the cornerstones to my success. I have continued to hone my technical knowledge. However the technology involved in my projects has never really made a difference in my ability to successfully deliver them within budget and scope. A strong combination of respect, empathy and patience with stakeholders and project team members alike leads me to a very amicable and strong working relationship with everyone involved in the project. I possess and utilize the ability to get everyone on the same page, excited about the project and focused on a successful completion. I can truly say that I love my profession and look forward to performing every aspect of it.

Senior Project Manager and Program

• Coordinating, scheduling and managing the implementation of Athena AMR.
• Working to change over the AMR for newly acquired market clinics throughout the United States.
• Responsible for the allocation of financial and human resources
• Weekly progress reporting to Senior Management for projects and the entire program.
• Kickoff meetings, go-live meetings, weekly status presentations/meetings with each market.
• Markets are crossing over from different AMR system, making each market a separate project.
• Co-ordination and management of Infrastructure, Hardware, Build, Compliance, Training, Go-Live and Support Transition.
• Vendor management to plan, execute and support the implementation.
• Tracking budget, schedule, resource allocation, change controls and information utilizing MS Project, Project Web Access and Share Point.

Confidential

Remote Senior Project Manager

• Coordinating, scheduling and managing testing and validation of all applications.
• Working with Microsoft and other application vendors to mitigate issues.
• Responsible for the allocation of financial and human resources
• Weekly progress reporting to the team for the migrations, testing status, server migrations, etc.
• Presentations to Application Owners regarding project status, testing and processes.
• Semi-weekly presentation to senior management regarding project status, budget, testing, etc.
• Co-ordination and execution of promoting new servers and the demotion of obsolete servers.
• Procurement of hardware, software and resources necessary to execute the upgrade.
• Managing of internal and external teams to plan, execute and support the upgrade. Utilizing MS Project, Project Web Access and Share Point.

Confidential

Global Senior Project Manager

• Managing all aspects of an Active Directory Migration Upgrade Global Initiative to version 2008r2. Managing with Waterfall Methodology.
• Creation of new domains and the creation and moving of over 25,000 users and workstations.
• Managing deliverables from four vendors, twenty-six consultants and fifteen inside resources. Located in North America, South America, Europe, Asia, Australia and Africa.
• Managing a budget in excess of 3,900,000.
• Adhering to strict PMO regulations and policies.
• Tracking budget, schedule, resource allocation, change controls and information utilizing MS Project, Project Web Access and Share Point.

Confidential

Senior Project Manager

• Managing all aspects of a MS Office, Project and Visio Upgrade. Managing with Agile Methodology.
• Managing deliverables from two vendors, eighteen consultants and sixteen inside resources. Located in North America, South America, Europe, Asia, Australia and Africa ddhering to strict PMO regulations.
• Tracking budget in excess of 2,100,000, schedule, resource allocation, change controls and information utilizing MS Project, Project Web Access and Share Point.

Confidential

Program Manager Google Mail Migration

• One of the Program Managers for a corporate wide conversion of 25,000 mailboxes and 200 forms and applications from Lotus Notes to Google Cloud.
• Managing schedules, internal resources, vendors and budget.
• Co-ordination of Vendor creation of Forms and Applications.
• Scheduling and assisting of the QA and UAT testing.
• Leading daily meetings for the purpose of communication between vendors and internal resources to insure the execution of these pieces of the project.
• Tracking budget, schedule, resource allocation and information utilizing MS Project and Clarity.

Confidential

Senior Project Manager Active Directory Conversion

Managed the Active Directory conversion from Novell project in conjunction with the electronic medical transcription application Meditech conversion. Reported directly to the corporate CIO.

Senior Project Manager Active Directory Exchange Migration

• Took over fledgling project and within the first two weeks reduced the budget nearly 40 percent.
• Managed in a Waterfall Methodology.
• Formulated a new plan for the remainder of the project. Created new criteria for application testing, conflict resolution, information gathering from department directors, staffing and scheduling.
• Kept application developers on the same page with each other and vendors resolving conflicts and issues.
• Established timelines and worked with application development team and application vendors to deliver applications on time and in working order.
• Reassessed existing staff, eliminated unnecessary roles and added new staff where it was advantageous. Renegotiated terms with vendors.
• Coordinated the conversion for 5 large locations, 30 smaller locations and a total of over 5,000 devices.
• Successfully brought together 28 contract reports from 5 different vendors and 15 Alexian employees.
• Directed daily status meetings and bi-weekly town hall meetings with directors and the user base.
• Delivered successful delivery of the Active Directory conversion early and under budget by increasing productivity by 800 percent. Completing over 4,000 accounts in 6 months as opposed to less than 1,000 accounts completed in the 12 months prior.

Program Manager

• Re-tooled existing upgrade plan to get it back within schedule, scope and budget.
• Managed in an SDLC Agile Methodology.
• Assessed program staff and replaced poor fitting resources with stronger, better seasoned and more appropriate resources.
• Established weekly updates communications for all stakeholders including executive level management.
• Scheduled appropriate meetings and addresses to all stakeholders as their department and modules were being developed and readied for implementation.
• Working closely with staff to identify internal resources that should be utilized and determine what additional external resources would be necessary.
• Working closely with staffing vendors we acquired external resources necessary.
• Worked indirectly through internal resources with Dell/Perot Systems to define and purchase necessary hardware and supervised the installation and initial implementation of this hardware including SAN build, virtual servers, VPNs, etc.
• Began gap analysis for dictionaries along with dictionary clean ups.
• Worked directly with Meditech for answers to issues that were not yet identified or documented.
• Worked directly with help desk to establish Meditech 6.0 experts to support users as they were converted.
• Worked directly with training department to set up training sessions and Webex sessions.
• Assessed training, working with physicians, nurses, staff and administrators to refine later training sessions for each department and the modules they utilize.
• Worked closely with developers both internal and from Meditech on a daily basis regarding progress, obstacles and conflicts.
• Oversaw developers and programmers in the creation, development and conversion of libraries and specific modules.
• Received daily reports from implementation specialists regarding modules, data transfer and conflicts.
• Addressed printing issues between direct printing and Windows printing situations.
• Consulted directly with the CIO and her staff in an effort to align Meditech 6.0 with corporate strategies. Including the ultimate decision to utilize the Meditech 6.0 ED module over other vendors.
• Constant testing working directly with physicians and nurses to ensure optimal utilization.
• Scheduling department and module implementations.
• Assembling support teams and materials for all issues arising.

Confidential

Senior Project Manager for SAP Financial and Controlling Modules

• Overseeing of project managers, co-ordinators and technical leads. Also working closely with other stakeholders to successfully deliver multiple projects on time and under budget. Adhering to SDLC Agile Methodologies.
• Renegotiating and managing vendor contracts.
• Projects included SAP Finanacial and Controlling Modules, CRM-PeopleSoft, Active Directory, risk management, disaster recovery, VOIP, business continuity and IT staff re-organization.
• Planning, testing and execution of projects, with bugets exceeding 10,000,000.
• Worked with multiple application teams to resolve conflicts and deliver updated applications on time.
• Completing all projects on time and within budget.
• Institued new policies for advance notice of outages due to maintenance. Also a more comprehensive on call system and escalation procedure for 24/7 coverage.
• Reallocation of IT human resources to better fit the needs of the business and reward exemplary team members.
• Worked with staffing vendors and human resources to elevate the levels of competancy where necessary and offset work overload situations.

Confidential

Senior Project Manager Active Directory Implementation

• Project maager for the Active Directory Implementation replacing Novell.
• Managed in Waterfall Methodology.
• Budget of 6,000,000
• Over 30 sites were implemented as part of this project.
• Move of over 5,000 mailboxes from Lotus Notes to Exchange.
• Oversaw over 35 contractors and consultants working with over 15 IT staff members.

Confidential

Senior Program Manager

• Oversaw all facets of IT reporting directly to the Regional CEO.
• Completely restructured IT support group including staffing, the creating of processes, evaluated existing architecture and assessed future needs. Rebuilt relationships between business and IT.
• Managed the project of implementing Citrix. Working with application developers and packagers to establish and provide applications in farms.
• Oversaw the Citrix introduction and training for user base.
• Established PMO utilizing a mostly Waterfall model methodology.
• Instituted an asset management system to assess and prioritize the replacement of antiquated systems, the reallocation of under utilized equipment and track the necessity to replace systems in the future.
• Formed a committee comprising of IT Support, Networking, Project Management, Business Managers and Users in order to identify needs for and optimization of new equipment, systems and software. Also empowering stakeholders not members of the IT department.
• Brought in proper outside resources to create images, procure and build equipment, plan the roll-out and deliver new systems in a prompt, professional manner within the scheduled timeline.
• Designed and implemented project plans from conception to completion.
• Created guidelines for current and future upgrades.
• Became one of the Faces of IT by meeting with department heads, managers and team members throughout all of the business units. Discussing any problems, inquiries, requests, needs or wishes they may have from IT in an attempt to bring a more personal aspect from IT to the other business groups.
• Scheduled regular meetings with managers to insure a regular exchange of ideas and a proper work flow.
• Participated in the monthly executive committee meetings to discuss progress and concerns.
• Reviewed all vendor contracts, successfully eliminating redundancies and renegotiating better terms and pricing.
• Worked with all team members direct reports and their subordinates defining their roles, assessing their performance, establishing both long and short term goals and establishing what is necessary to achieve these goals.
• IT representative of Corporate SOX Adherence Team and Corporate Disaster Recovery Team

Confidential

Director of IT/PMO

• Designed and implemented project plans from conception to completion.
• SAP and CRM implementation, training and distribution.
• Initial startup of Insight Food Service
• Hiring, training and initial management of staff.
• Design and Implementation of servers.
• Planned and executed merger of systems for former Insight Food Service and Durst Brokerage.
• Planned and managed the implementation and migration of LAN, e-mail services, wireless and hardware.
• Responsible for disaster recovery plan and contract management.
• Created the company wide PMO. Created policies, procedures and reporting still being utilized today.

Confidential

Senior Project Manager

• Project maager for the Active Directory Implementation replacing Novell.
• Budget of 4,000,000
• Over 15 sites were implemented as part of this project.
• Move of over 3,000 mailboxes from Lotus Notes to Exchange.
• Oversaw over 15 contractors and consultants working with over 10 IT staff members.
• Project had been estimated internally to take 18 months and 6,500,000. We implemented scheduling and budget changes without changing scope and were able to deliver in 12 months and just under 4,000,000.
• Our ability to deliver faster allowed the program to be accelerated and under budget.

Confidential

Consulting Senior Project Manager

• Updated and establishment of IT policies and procedures to ensure adherence to banking regulations and corporate policies
• Implemented IT controls to ensure technology risk was properly mitigated.
• Assisted in the validation and enhancement of management reporting.
• Helped to define the segregation of duties and access to systems and servers.
• Worked with vendors to enhance firewall security and acquire human resources necessary. Presented weekly status reports to stakeholders. Gathering feedback to ensure efficiency.

Confidential

Staff Senior Project Manager

• Managed multiple nationwide projects of all sizes simultaneously for Fortune 500 companies, Medical Institutions and Government Agencies Created and delivered presentations to CIO's, COO's, IT Directors and Staff Examples of projects managed: o Corporate moves and consolidations o New store openings for Kohl's department store across the United States Management of server closet builds and cabling of the entire retail location Regional team building for the purpose of deploying registers, PC's and kiosks
• PC upgrade for a Major Health System
• Upgrade and asset tracking of 3,000 machines.
• Budget exceeding 3,500,000. Delivered for 3,100,000
• Restructured IT Groups