Summary

• A result-oriented IT professional with exuberant experience in leadership, portfolio/program/project management Agile Waterfall , customer delivery management and people management.
• Vigorous experience with Agile transition, coaching and training at team and enterprise level.
• Robust experience in developing and delivering commercial software products and business applications utilizing versatile experience with a wide spectrum of technologies and methodologies.
• Experienced in clients and stakeholders management, customer/user management, team building, training, performance appraisals, and salary reviews. Led teams of up to 30 IT professionals.
• Experienced in the development, implementation, and management of SDLC processes, SLAs, SOWs, EVM, budgeting, contract negotiation, partners management, dashboards, and other metrics.
• A well-experienced, self-organized, collaborative and committed certified Scrum Professional CSP , certified ScrumMaster CSM , and Agile Certified Practitioner PMI-ACP with hands-on Scrum, Kanban and Lean experience in solving complex business problems.
• PMI certified Project Management Professional PMP with strong program and project experience.

Work Summary

Technical Program Manager

Confidential

• Leading Sears 4MM B2B program for about ten B2B partners and coaching teams on Agile framework. This program includes multiple projects like international partners enablement, enabling Kmart products, home delivery, enabling free shipping etc. Responsibilities include leading end-to-end projects delivery, managing internal and external business partners/vendors, scope, schedule, and globally distributed team. Projects are developed on Ruby on Rails, MySQL, JSON, and XML.

Agile Coach

Confidential

• As a team of passionate Agile coaches, we assisted Capital One in transforming to an outstanding Agile organization by implementing Scrum, Kanban, Lean, XP, SAFe and other Agile frameworks. We developed, facilitated and conducted trainings, workshops, clinics, and many other interventions.
• Transitioned, coached, mentored and trained multiple new agile teams. Coaching was done at the team and individual levels and included team members, ScrumMasters, Product Owners, and Sr. managers. Assisted teams with project initiation, release planning, story writing, backlog grooming, value stream mapping, limiting WIP, reducing waste and other Scrum and Kanban ceremonies/ techniques. Conducted multiple trainings on Scrum, and user stories for up to 80 people. To introduce Kanban concepts, facilitated Kanban Games for up to 25 people in each game.

Coach ScrumMaster

Confidential

• Transitioned three Management of Financial Information MFI project teams from waterfall to Scrum. Coached, mentored, and trained these teams on Agile values and principles, Scrum mechanics, effective user story writing and sizing, and Lean principles for reducing waste .
• Led and facilitated project initiation, release planning, user story writing workshops, Scrum ceremonies, backlog grooming and Scrum of Scrums. These projects enabled State Farm customers to view, add, update, and delete their financial profile on desktop using various web browsers and on mobile devices Windows, iOS, and Android . These projects also included customer communication and State Farm bank and credit card data migration from external bank and card processor FIS TSYS into the MFI database. Resolved impediments, dependencies, risks and issues. Created and posted information radiators for better visibility. Created agile metrics reports for sponsors and stakeholders.

Confidential

Agile Project Manager

• Completed multiple Release Trains with Dean Leffingwell creator of SAFe while scaling and transforming enterprise vision into product roadmaps, feature prioritization, resolving dependencies.
• Facilitated Scrum of Scrums, project initiation and story writing workshops, and other ceremonies to help teams achieve planned goals.
• Led the following activities for these projects:
• Under Relational Database Format Initiative RDFI , reduced product creation time from 79 to 25 hours in two PSIs to meet organization's daily product delivery goal. This goal was achieved mainly by refactoring the existing code base that was overgrown over period of time.
• Salvaged Map Business Intelligence project that had been floundering for 2 years by transitioning it from Waterfall to a Scrum project. Identified and prioritized high business value items with customers and project sponsors. Completed project in 2 Potentially Shippable Increments PSIs .
• As a servant-leader led project team in a major retrofit of Comprehensive Lane Model system embedded in GPS, smart phones and internet-based navigation software serving millions of users in 70 countries. Resolved gaps in non-standard navigational architecture using the Scrum framework. Scrum's iterative and incremental approach along with its time-boxing, inspect and adapt techniques helped in completing this project in merely 7 vs. 13 two-week sprints as planned initially, a saving of 4800 hours of budgeted time.
• Completed three highly visible and critical projects with globally distributed teams using Scrum.
• Developed artifacts and reported burndown charts, velocity, business value, defects rate, CFD, etc.
• Removed impediments by enhancing collaboration that led to increased velocity and product quality.

Confidential

Software Project Manager:

• Successfully managed as many as 4 concurrent IT projects in a matrix organization with globally distributed teams using NAVTEQ N-Gate methodology. Project management included initiation, planning, execution, controlling, and completion.
• Established project charter, plan, scope/schedule by researching/validating strategic business needs.
• Delivered quality solutions on time within budget by effectively monitoring projects and resolving critical issues and dependencies with local global product management and development teams.
• Facilitated project strategic meetings, workshops, review sessions with key stakeholders.
• Reviewed project dashboards/reports with Steering Committee for better planning and escalation.