Project Consultant Resume Profile Albany, NY - Hire IT People

Skills

Experience in customer service conflict resolution, communication, training, and personalization.
Highly independent worker with familiarity working in an uptime critical, highly redundant network environment.
Cisco IOS command line, NX-OS, SDM, ASDM, Cisco Works, Cisco Prime, Cisco WCS, CUCM, Unity, UCCX.
Hardware: Installing, configuring, and troubleshooting Cisco 3750x switches with data and power stacking, 3560x switches, 7K and 6509 cores, ASA5500 series firewalls, 2900 series routers,2500/2600 WAPs 7841/8945/9951 IP phones, and Juniper SSG20/140s. Single/Multi mode fiber, cat6 pinning and cabling, and POE devices.
Layer2/3: Port Channels, Virtual Port Channels, RIP, RIPv2, OSPF, EIGRP, VTP, VLANs, STP, CDP, IPv6, IOS Security, QoS, TACACS , RADIUS, SNMP, subnetting, and summarization.
WAN Technologies: Frame-Relay, PPP, HDLC, Access Control Lists ACL , Network Address Translation NAT , Port Address Translation PAT , redistribution.
LAN Technologies: Windows NT/2000/2003 Server, Norton Antivirus, DNS, and DHCP.
OSI Model, TCP/IP protocol suite IP, ARP, ICMP, TCP, UDP, SMTP, FTP, TFTP .
Desktop: Wireshark, inSSIDer,Whats Up , Fluke Networks LinkRunner, Windows 95/98/NT/2000/2003/XP/Vista/7/8, Microsoft Word, Excel, Access, Power Point, IE,Mozilla Firefox, Chrome, and APC Smart-UPS'.

Work Experience

Confidential

Project Consultant

Performed site surveys for several offices to inventory networking equipment, network diagrams, rack layouts, WAN connections, PBXphone types, fax machine information, and took pictures.
Worked as a consultant for the NYS Office of Attorney General's VoIP deployment.
Decommissioned Nortel 8010s, Avaya 4550Ts, and Nortel BayStack 470s.
Performed onsite installations of Cisco and Juniper equipment and recabled hub rooms and IDFs. Connected new equipment to WAN through T1 lines and Avaya SR2330s. Sites were located across the state and ranged from 400 drops within 3 IDFs to 20 drops in a single closet.
Configured Cisco 3750x and 3560x stacks, and Juniper SSG140/20 firewalls. Unboxed, built, tested, inventoried, and shipped equipment to sites.
Worked as a consultant for the NYS Worker's Compensation Board network refresh.
Participated in new user training classes, created FAQs, quick reference guides, and user manuals.
Worked as Tier 2 VOIP consultant in CUCM, Unity Connection, and UCCX user adds, line adds, template changes, creating Voice Mail accounts, changing caller input, ringer settings, Extension Mobility, PIN resets etc.

Confidential

IT Internship

Deployment of new Wireless Access Points including reconfiguring for LWAPP and connecting to domain controllers.
Building stacks of 3750x Switches and connecting them to 7K cores with virtual port channels over SMF.
Assisted in day to day support tickets such as connecting new devices to switches through patch panels and configuring the correct VLANs, troubleshooting user connectivity problems, building out a refinished floor, datacenter maintenance, transitioning equipment from old 6500 cores to 7K cores, and documentation of network changes.
Readdressing entire network for new IP scheme creating new VLANs, pushing over DHCP desktops, hardcoded servers, a variety of proprietary medical devices, and phones and WAPs to new controllers.
Conversion from NEC phone system to Cisco based phones with split VLANs.
Working with CAD drawings to design new offsite locations closet locations and WAP/Ethernet jack placement.