PROFESSIONAL EXPERIENCE

Confidential

Project Management Instructor

• Member of the School Improvement Team representing my peers
• Started the ITT Leadership Speaker Series to help new students succeed
• Summer 2011 received three instructor and administration awards
• Earned the Doing Your Job Great Teaching Award
• Summer 2006 Voted Instructor of the Quarter
• Team player often substituting in emergency situations
• According the to the Dean, Ron Hessman, I am the 'pinnacle' of the Project Management TPM Bachelor Program
• Work for several Department Chairs experiencing different management styles
• Expert with Gradebook, Iris, the supplemental pay process, and other systems required for compliance
• Understand the importance of working with students, coaching them to succeed.
• Successfully involved with troubled student situations, assisting administration to resolve conflict
• Enjoy working closely with Department Chairs and ITT Administration
• Provide technical guidance to other instructors
• Taught most of the project management classes while advising other Project Management Instructors.
• Taught several Microsoft Operating Systems classes
• Taught many Cisco Networking classes
• Teach bachelor level Information Security classes
• Participate in school projects such as course enhancements
• Consistently receive solid evaluations from all ITT Department Chairs

Confidential

Project Manager

• Developed the companies PMO
• Managed Telecommunications Project
• Managed VoIP Projects based on Nortel Solutions
• Managed projects ranging from 15,000 to over 1,000,000
• Managed a 700,000 call center project using multimedia and more
• Saved the company's largest account by providing project management expertise
• Managed the complete project lifecycle
• Leverage PMI Best Practices and Standards
• Maintained technical competencies as Nortel was purchased by Avaya

Confidential

Project Manager Contract

• Managed multi - million dollar projects with over 25 team members
• Development of the project timelines, scheduling, communications, risk management
• Assembly and managed project teams with international members
• Communication of the Scope of Work and Project Timeline with the customer and project team, including kick-off and closing meetings
• Monitoring of customer satisfaction including project performance
• Monitoring of project cash flow holding team accountable for the budget
• Determination of current strengths and weaknesses using a SWOT Analysis
• Hit the ground running managing four projects with thousands of development hours each
• Managed projects for site grossing 1.2 million per day
• Planned and managed meetings on a daily basis
• Project life cycle management working at all different phases

Confidential

Family Owned Business Part Time

• Manage Web site development projects
• Manage IT projects for small business clients
• Development of the project timelines and plans
• Assembly of the project teams
• Communication of the scope of work and project timelines
• Facilitating the scheduling of technical resources
• Monitoring of customer satisfaction
• Monitoring of project cash flow
• Final project reconciliation and communication
• Managed budgets focusing on bringing all projects in on or under budget.

Confidential

Project Manager contract

• Manage internal projects including Sales Force CRM implementation
• Managing several Cisco AVVID Voice over IP projects at the same time
• Typically manage several projects simultaneously at various different phases
• Coordination of successful project teams
• Team building, strategy development, and process change leadership
• Monitoring of customer satisfaction in regards to project performance
• Monitoring of project cash flow
• Final project reconciliation and communication
• Conduct project progress meetings with stakeholders
• Conduct lessons learned meetings
• Work closely with the engineers to identify best practices ISG

Confidential

IT Consultant

• Managed security projects including routers and firewalls
• Involved with corporate strategy development, executing and leadership
• Monitoring of customer satisfaction in regards to project performance
• Final project reconciliation and communication
• Developed scope documents, requirements definition, execution, and close of projects
• Managed Cisco AVVID project for Portland Public Schools 1.4 million
• Managed a bond project for Ravenna Public Schools
• Managed E-commerce project for Miller Welding Supplies
• Assimilated new processes and tools with ongoing focus on quality
• Prospected and closed the largest deals the company historically won
• Created and managed vendor and subcontract relationships
• Provided network, PC and phone front-line support
• Researched and achieved conflict resolution for high profile issues
• Responded to RFP's resulting in additional contracts and revenue
• Created and managed virtual teams
• Worked with Internet design including DNS, HTTP, TCP/IP, FTP and PPPoE, IP Sec.

Confidential

VP Commercial Services

• Developed marketing plan growing from 4 to over 123 cities with commercial Internet access
• Monitoring of customer satisfaction in regards to project performance
• Facilitated the scheduling of technical resources
• Assembled and managed project teams
• Development of the project timelines and plans
• Developed marketing material to promote services we created
• Web development using authoring tools
• Managed a state-wide network for
• Managed projects integrating local networks with the Internet
• Developed T1 VPN services providing burstable T1 bandwidth and VPN's before IPsec
• Created presentations for RFP responses

Confidential

Computer Network Sales Consultant

• Responded to RFP's going through estimations process
• Managed projects of various sizes and duration from one day to over 2 years
• Assembly of the project teams
• Development of the Project Timelines and Plans
• Facilitated the scheduling of technical resources
• Monitoring of customer satisfaction in regards to project performance
• Final project reconciliation and communication
• Managed relationships with manufactures
• Earned the Recognition of Outstanding Achievement Award
• Earned the 3Com 3-Wizard technical designation
• Attended and delivered presentations at trade shows
• Developed presentations and technical documentation for support

Confidential

Technical Support Department Manager

• Managed a large contract with the Confidential
• Managed a team of four technical staff
• Initiated and tracked the procurement of materials
• Facilitated the scheduling of technical resources
• Performed project management and implementation services
• Communication of the Scope of Work and Project Timelines
• Managed a project at SAIC
• Completed a network design by Yellow Cab in San Diego
• Responsible for integration of hardware, Novell 3.5 4.2 installation and support
• Managed commercial accounts that included network products and services

Confidential

Network Design Support

• Designed and installed the first networks developed in UNIX
• Installed and supported the first LAN's in West Michigan
• Assembled and managed project teams
• Monitoring of project cash flow
• Facilitating the scheduling of technical resources
• First Novell Direct Gold Authorized Dealer
• Installed RAS Servers using Cubix to create WAN the first generation WANs
• Installed many remote access systems, Carbon Copy and PCanyWhere
• Developed applications using PASCAL with interfaces designed in-house
• Held seminars on how to build PC's when the clones first hit the market
• Hired and managed staff
• Monitoring of customer satisfaction in regards to project performance
• Responsible for market development
• Determination of current strengths and weaknesses
• Developed project plans, change control systems and contract negotiations