SUMMARY

• Almost 10 + Years of Program Management experience in Data Migration - IT Infrastructure Industry.
• Exceptional collaborator, able to bridge company and client interests.
• Highly organized and accurate ; strong analytic and presentation skills.
• Support the technical implementation team in the assessment of end user personas and configuration of VDI options to properly support the business
• Track record for meeting timelines and exceeding expectations.
• Ensured that deadlines, quality standards, and client expectations were met.
• Coordinated teams from engineering, quality, design, tooling, and purchasing.
• Served as liaison between staff and clients, earning their confidence with reliable follow-through and clear communication.
• Working experience on HiPAM (Privileged Access Management Suite) by randomizing privileged passwords and connecting people and programs to privileged accounts as needed..
• Collaboratively prepared hundreds of RFQs and reviewed them meticulously to ensure accuracy, completeness, and timely submission.
• Created and maintained sales forecasts for two dozen products, projecting and analyzing production, revenues, and capacity to inform key business decisions.
• Performed market research, developed documentation, and delivered PowerPoint presentations that ultimately won a new door handle commodity contract.
• Coordinated transfer of ten production tools to our facilities from competitors.
• Won management support and managed campaign for unique aftermarket product.
• Presented products and addressed questions from prospective customers at 15 commercial and technical trade shows.
• Administered $5M in exterior automotive products programs, including management of RFQ process, client relations, production volume, and PPAP.
• Developed highly accurate production floor spreadsheet to track production inventory by tool and process for each shift.
• Ability to work cooperatively as part of an extended team with individuals at all levels of the organization.
• Experienced in project planning, resource mobilization and allocation and successful execution of projects.
• Strong skills in critical thinking and analysis, meeting facilitation, verbal and written communications, and interpersonal interactions.
• Proficient in understanding business processes / requirements and translating them into technical requirements.
• Providing & OJT’s to the New Joiners
• Handled individual projects on EMC VNX 5300/ 5700 series Cloud Computing and Virtualization
• Coordinate with CHI regional teams to ensure that key personnel are available to provide information and to participate in review sessions, workshops and other information gathering activities
• Engage application owners to ensure participation in discussions with implementation vendor during assessment and implementation phases
• Assist with scheduling downtime with local site contacts, if needed
• Establish and track performance metrics to ensure projects deliver on benefit expectations
• Develop and present a high level overview of the project approach, costs, resources and risks
• Maintain and control all budgeted and operational project costs
• Proactively identify future areas of opportunity to improve delivery of service to client
• Work to transition the system from design/build to implementation status to ongoing maintenance status at the end of all rollout phases

TECHNICAL SKILLS

Networking Basic: Routing Concepts, Brocade and Mcdata switch zoning, Network Address

Translation: Wireless LAN Technologies, Network Security

SAN & its Applications: EMC Software as SAN Copy, Mirror view, Powerpath, Time finder Solution Enablernavicli.Technologies like LUN Creation,Lun Mask-ing, Navisphere Manager, LUN Masking /Migration, HDS software as True Copy, Hitachi Universal Replicator, Access logix and Replica-tion Manager fundamentalsNavisphere analyzer, Navisphere CLI, Snap View Snapshot, Clones, SANCopy, Admintool, Fcli,SP Qualifier Remote EMC,TRiiAGE,CAP, RAdmin Tool for monitoring VERITAS Netback up Applications, What s up Work for monitoring TSM server remotely via VPN Client installed BP Portal, Portal software, Watchdog, BRM tool for creating reports for TSM Application. SP Qualifier TOOL for SP Replacement, HEAT, SWAT EMC Tools for troubleshooting Switch and Host issues arising in EMC Array.

Programming skills: C (Basic Concepts)

Administration Skills: Active Directory, DNS, DHCP, IIS, Windows 2003Windows NT/Windows XP/Windows UNIX NTFS, Windows FAT32, Sun Microsystems FS - NFS, AFS, NCP & SMB (CIFS), LINUX - RHEL 3.2 Linux,VDI implementation

PROFESSIONAL EXPERIENCE

Confidential

Sr. Project Manager/Technical Lead

Responsibilities:

• Corp 4 Exodus was project of evacuating entire DC within 5 -6 months’ time. Required extensively planning and implementation for the all the departments in PFG including Networks, Servers, ITF cabling, Database, Midrange AIX, Storage, Intel VMware, Project Management.
• This was high end project reporting to Director/AVP/CIO/Chairman of PFG in daily meetings and the progress of the same
• Planned the entire schedule and Master equipment list for the physical evacuation of the DC.
• Design and implemented the complete erasure of previous DR site at Des Moines ( Corp 4) end for the PFG, while their Production site was here in Des Moines, IA ( Corp 7)
• Work with the technical implementation team to understand VDI implementation steps and how they impact the regional rolloutParticipate in the development of solution architecture.
• Develop a notional transition plans by performing gap analysis.
• Guiding others to perform assessments.
• Worked exclusively on IBMV7000, 8800, Confidential SVC 7.2, HUS 150, HUS VM, HDS VSP Enterprise Series, HP9500 Series, EMC VMAX, SUN virtual implementation of a distributed virtualization layer within Data center operations.
• Responsible for other duties/projects as assigned.
• Worked with Brocade Switches & Directors for the FC connectivity between Des Moines DC to Chicago DC
• Represented Confidential delivery and worked with Project Office to drive signed proposals
• Documented all technical requirements for individual midrange and enterprise solutions required for DR site
• Creating Workflows as per Project requirement and delivery
• Coordinate with third party vendors to establish schedules and track progress against programmatic, technical, and logistical milestones (e.g., local hardware installation, delivery and setup of IT endpoints)
• Proactively track progress for each site and mitigate risk; provide oversight over implementation vendors and internal resources and be accountable to deliver to project timelines and budget
• Demonstrate knowledge, experience and use of change management processes
• Support the technical implementation team in the assessment of end user personas and configuration of VDI options to properly support the businessDevelop solution cost case by identifying and gathering all solution cost points including labor, software, hardware and other non-standard items
• Responsible for developing and recommending Storage Area Network configurations, including tape storage, fibre channel, Directors, hardware and software products
• Handle responsibilities of establishing and cultivating ongoing business relationships with business partners and customers to facilitate additional business
• Perform the tasks of developing, guiding and channel partners on Storage Area Network technology and the use of Compellent Channel program tools
• Play the role of a technical liaison between partner and Compellent on product requirements, presales situations, and future product direction for the partner’s market.

Environment: Brocade Fabrics, IBMDS8K, Confidential SVC, HP, HDS, SUN, EMC VMA Series attached arrays.

Confidential, Des Moines, IA

Sr. Project Manager / Technical Lead

Responsibilities:

• Identify the previous BRC Audit and document the entire process step by step.
• Re-Documented the entire process and procedures which were outdated by PFG since
• Firstly categorized the Audit into different groups and started documentation on it.
• Created Audit Rules while meeting with all PFG compliances in the production as well DR environment.
• Implemented Daily Audit Health Checks processes for daily health checking on the environment.
• Implemented Daily Fabric Health Checks, Storage Health Checks, SVC Health Checks, Performance Monitoring, and SVC Utilization for the entire SAN environment at Production site (Johnston, DSM) and DR site (Chicago, IL).

Environment: VMware environment, AIX Midrange servers, UNIX Servers, ESX 3 and V-phere, Confidential SVC, HP, HDS, SUN, EMC VMAX series attached arrays.

Confidential, Des Moines, IA

Sr. Project Manager / Technical Lead

Responsibilities:

• Recommend future state business requirements, processes, technologies, applications, and information systems to create to be target.
• After Corp X DR site at Chicago was up and running, the existing Des Moines Center Corp 4 need to be exodus.
• Extensively planning and equipment migration was successfully implemented.
• Workflow creation with svc consolidation efforts were taken for the project to complete in just span of 5-6 months period.
• Held daily Corp 4- Exodus Project meetings were held to keep the timeline intact and also to make sure that the co-ordination with other peers is done on daily basis.
• Project roadmap was prepared and implemented successfully.
• Held and designed the entire blueprint of the existing Corp 4 Exodus Data Center and migrated each equipment, server, switches without adhering the given timeline
• Planned daily priorities for the day accordingly and completed the tasks every day as per the requirement from the different peers.
• Constant whipping on operational tasks was required which was successfully done from my side.
• Documented all technical requirements for individual midrange and enterprise solutions required for Corp 4 Exodus
• Physical equipment movement and data migration from server to different storages was planned and successfully implemented.
• Responsible for developing and recommending Storage Area Network configurations, including tape storage, fibre channel, Directors, hardware and software products

Environment: VMware environment, AIX Midrange servers, UNIX Servers, ESX 3 and V-Sphere, Confidential SVC, HP, HDS, SUN, EMC VMAX series attached arrays.

Confidential, Des Moines, IA

Sr. Project Manager / Technical Lead

Responsibilities:

• Recommend future state business requirements, processes, technologies, applications, and information systems to create to be target.
• Design and implemented the complete DR site at Chicago end for the PFG, while their Production site was here in Des Moines, IA
• Participate in the development of solution architecture.
• Develop a notional transition plans by performing gap analysis.
• Guiding others to perform assessments.
• Worked exclusively on IBMV7000, 8800, Confidential SVC 7.2, HUS 150, HUS VM, HDS VSP Enterprise Series, HP9500 Series, EMC VMAX, SUN virtual implementation of an distributed virtualization layer within Data center operations.
• Responsible for other duties/projects as assigned.
• Worked with Brocade Switches & Directors for the FC connectivity between Des Moines DC to Chicago DC
• Represented Confidential delivery and worked with Project Office to drive signed proposals
• Documented all technical requirements for individual midrange and enterprise solutions required for DR site
• Creating Workflows as per Project requirement and delivery
• Designed technical solutions that utilized enterprise architecture standards including documenting all solution components and configurations for SAN and Backups
• Identified where exceptions to the enterprise architecture standards were required
• Worked with delivery teams to ensure that all solutions could be delivered within the customer time line as well as supported after deployment
• Develop solution cost case by identifying and gathering all solution cost points including labor, software, hardware and other non-standard items
• Responsible for developing and recommending Storage Area Network configurations, including tape storage, fibre channel, Directors, hardware and software products
• Handle responsibilities of establishing and cultivating ongoing business relationships with business partners and customers to facilitate additional business
• Perform the tasks of developing, guiding and channel partners on Storage Area Network technology and the use of Compellent Channel program tools
• Play the role of a technical liaison between partner and Compellent on product requirements, presales situations, and future product direction for the partner’s market

Environment: VMware environment, AIX Midrange servers, UNIX Servers, ESX 3 and V-Sphere, Confidential SVC, HP, HDS, SUN, EMC VMAX series attached arrays.

Confidential

Responsibilities:

• Recommend future state business requirements, processes, technologies, applications, and information systems to create to be target.
• Perform evaluation of business requirements, processes, technologies, applications, and information systems to create an As-IS baseline.
• Participate in the development of solution architecture.
• Develop a notional transition plans by performing gap analysis.
• Guiding others to perform assessments.
• Worked on EMC VPLEX, VMAX, VNX virtual implementation of an distributed virtualization layer within Data center operations.
• Responsible for other duties/projects as assigned.
• Represented Netmagicsolutions delivery and worked with Project Office to drive signed proposals
• Documented all technical requirements for individual midrange and enterprise solutions
• Designed technical solutions that utilized enterprise architecture standards including documenting all solution components and configurations for SAN and Backups
• Identified where exceptions to the enterprise architecture standards were required
• Worked with delivery teams to ensure that all solutions could be delivered within the customer time line as well as supported after deployment
• Develop solution cost case by identifying and gathering all solution cost points including labor, software, hardware and other non-standard items
• Responsible for developing and recommending Storage Area Network configurations, including tape storage, fibre channel, iSCSI, switches, and Compellent hardware and software products
• Handle responsibilities of establishing and cultivating ongoing business relationships with business partners and customers to facilitate additional business
• Perform the tasks of developing, guiding and channel partners on Storage Area Network technology and the use of Compellent Channel program tools
• Play the role of a technical liaison between partner and Compellent on product requirements, presales situations, and future product direction for the partner’s market

Environment: Windows 2003 Server, Windows 2007 Server, Windows XP, UNIX, Linux Servers, AIX Servers, HP-UX Servers, Solaris 8,9,10 Servers, ESX 3 and & V-Sphere, EMC CLARiiON, Isilon, VMAX, VNX series attached arrays. EMC Remote Administration Proprietary Software’s

Confidential

Responsibilities:

• Installing EMC, Hitachi, HP, Confidential, SUN, Symantec storage software to bring together applications, information & infrastructure for supporting critical IT challenges to backup and recovery of the data.
• Handling EMC, Hitachi, HP, Confidential, SUN, Symantec for supporting infrastructure including technical and field experts ensuring service reduction in costs, streamlining processes, and bringing new control to escalating volumes of information.
• Flair code up gradation on all CX120, AX4, AMS2100, Confidential DS 4800, HP EVA 4400, 8100 series storage.
• Switch firmware upgrade and degrade on Brocade and Mc-Data switches.
• Cabling Connectivity from SAN to Storage, & DAE cascading etc…
• Host Connection for Windows, SUN, HPUX, - Zoning & LUN masking with Storage Group Creation.
• Service Component
• Administration LUN Management, License Management, Switch ManagementMonitoring performance parameters RAID configuration, setting up Snap-shots Manage Snapshots / Monitoring, Storage Backup and Recovery management
• Change & Configuration Management Firmware upgrades, FC Switch Configurations, Installation of HBA
• Drivers on the HOST, Storage allocation/de-allocation, Controller Configurations, New LUN Provisioning - Windows, Unix, Linux, Capacity Management, Data Migration, Adding / removing / replacing discs and arrays, Connecting new servers Connecting new SAN switches, Zoning of SAN switches
• Fault Management
• Response to alerts generated by systems or problems reported by customer
• Troubleshooting, root cause analysis and identification of problem area
• Resolution of problems through configuration changes/ re-installations / replacements within the given Architecture and design. (Any change in design will be treated as a separate scope)
• Monitor hardware resources through the SAN tool.
• Escalate hardware failures to hardware vendor
• Assist hardware vendor to Identify problem area
• Run diagnostic tools as guided by OEM Vendors
• Monitoring environment to support 24x7x365 Proactive Monitoring and Management of the SAN infrastructure
• I/O benchmarking
• SAN Performance Tuning
• Conduct Trouble shooting, root cause analysis and identify the bottlenecks
• Suggest de-bottlenecking solutions.
• Backup of Configuration files using customer provided tool
• Out of band access and period test for it
• Replication setup checks
• Trouble ticket logging, update and closure

Storage Projects: Major projects handled are Netmagic Delhi Cloud Setup, VBLOCK Netmagic Chennai Setup, Ratnakar Bank Pvt Ltd, Bombay Stock Exchange, Migration of CIBIL Storage, MKCL, Amity Storage Setup, TCS Vodafone Storage set up, IIFL SAN setup etc.

Confidential

Responsibilities:

• Configure Navisphere Analyzer view
• Obtain performance data from a storage system
• Analyze performance data
• Recommend configuration changes to improve performance
• COMPONENTS
• Examining the SP, DISKS, RAIDGROUPS, LUN, METRICS, Response Time, Queue Length, Bandwidth, IOPS, Service Time, Full Stripe Writes, Dirty Pages, Disk Crossings, Seek Time
• Prepare Final Report in Word Format and submit to the client in PDF converted format.

Environment: Windows 2003 Server, Windows 2007 Server, Windows XP, UNIX, Linux Servers, AIX Servers, HP-UX Servers, Solaris 8,9,10 Servers, ESX 3 and & V-Sphere, EMC CLARiiON, Symmetrix attached arrays. EMC Remote Administration Proprietary Software’s

Confidential

Delivery Implementation Specialists

Responsibilities:

• Analyzing all hosts Windows, AIX, Sun Solaris, HP-UX, Linux, ESX, ESX V Sphere.
• Draw solution for these Hosts compatibility against the target Arrays Clariion, Symmetrix and many more.
• Check the form and gather the parameters for detail report presentation for Host qualification and its interoperability using EMC ESM.
• Collects logs and review them to check for issues on the array.
• Maintain and update host recommendation to business database
• Maintain host based Architecture documentation, standards, policies and procedures
• Provide support to EMC Customer Engineers on the site during installation and various maintenance activities.
• Troubleshooting and zoning of switches like Brocade & McData.
• Works in Collaboration with Local Implementation Engineers and Solution Architects to support Host based remediation queries.
• Work on performing sustaining engineering process for RCA of problem.
• Troubleshooting the SAN connectivity on different Operating Systems like Windows, Linux, SUN SOLARIS, AIX and HP-UX.
• Look after timesheet and other administrative concerns.

Environment: Windows 2003 Server, Windows 2007 Server, Windows XP, UNIX, Linux Servers, AIX Servers, HP-UX Servers, Solaris 8,9,10 Servers, ESX 3 and & V-Sphere, EMC CLARiiON, Symmetrix attached arrays. EMC Remote Administration Proprietary Software’s

Confidential, Washington DC

Responsibilities:

• Assigning and creating new management class for the TSM server and creation of policy as per as client’s requirement.
• Allocation of space for the VMware servers and troubleshooting the switching for same
• Configuring and designing the zoning (soft, hard and mixed zoning) for clients various application.
• Day to say health check on CX 700 and CX3-80 arrays
• Troubleshooting the Arrays in case of fault occurrence
• Maintaining the arrays maximum uptime
• Maintaining the metrics for the Array bandwidth
• Troubleshooting COM vault servers and maintaining its cluster environment
• Troubleshooting and configuring the Array as per as clients requirement.
• Daily conference call meeting with onsite and offshore teams
• Knowledge transfer sessions between onsite and offshore team members
• Run through documentation for KT and delegation of SAN operations as per as IFC process
• Weekly Reporting of team members and designing their roster for 24x7 San operations and support
• Coordinating with client and transferring the knowledge to offshore team in order to meet the client’s requirement.
• Checking and maintaining the proper flow of process and satisfaction of client’s configuration.

Environment: Windows NT Server, Active Directory Administration Windows 2003 Server, UNIX, Remote Administration Proprietary Software’s, GALAXY servers TSM Implementation version 5.3 & Veritas Netbackup 6 0 version, Symmetrix DMX series, Clariion (FC,CX,CX3 series)

Confidential

System -SAN Engineer

Responsibilities:

• Supporting all FC Series, CX200 to CX700 storage arrays
• Have knowledge and troubleshooted CX3 Series hammer Series
• Helping Customers in resolving DU/DL situations ASAP
• Remotely dial in into EMC Storage Arrays to resolve issues, maintenance and monitoring with high level troubleshooting tools & procedures.
• Collects logs and review them to check for issues on the array.
• Troubleshooted and configured EMC Symmetrix DMX 1000/2000/3 and 4 Series on its features also troubleshooting SRDF/Asynchronous, SRDF/Data Mobility and Symmetrix Management Console, TimeFinder/Clone, Auto Swap, Open Replicator for Symmetrix and Power Path Encryption with RSA.
• Provided support for NAS Appliances such as Providing Day-To-Day support (Level- 1 and Level-2) including Performing daily system health checkouts, Hardware installs and upgrade, configuration of Vfiler/Qtree/snapmirror/snapshots
• Maintain and update NAS Volumes/Qtree business database
• Maintain NAS Architecture documentation, standards, policies and procedures
• Develop and maintain proper monitoring and reporting of failed backups
• Configure Disk-To-Disk volumes utilizing SnapMirror and SnapVault tools
• Troubleshoot the CLARiiON series arrays for replacement using SP Qualifier Tool of EMC.
• Provide support to EMC Customer Engineers on the site during installation and various maintenance activities.
• Troubleshooting and zoning of switches like Brocade & McData.
• Works in Collaboration with Level 3 Support in order resolve the issue.
• Supported DECRU Data Fort® Storage Security Appliances for FC-Series and E-Series Storage Security Appliances worldwide.
• Perform Root Cause Analysis.
• Performing Image Recovery process for boot image to be recovered for CX/AX and CX3 Series and also performing sustaining engineering process for RCA of problem
• Troubleshooting the SAN connectivity on different Operating Systems like Windows, Linux, SUN SOLARIS, AIX and HP-UX.
• Providing & OJT’s to the New Joiners.
• Generation of daily, weekly and monthly reports.
• Conducting regular team meetings for updates and resolving the team concerns.
• Look after timesheet and other administrative concerns.

Environment: Windows NT Server, Windows 2003 Server, XP, UNIX EMC Remote Administration Proprietary Software’s

Confidential

L1 SAN/NAS Storage Engineer

Responsibilities:

• Remotely dial in into EMC Storage Arrays to resolve issues, maintenance and monitoring.
• Monitored the citrix Legacy Queues and troubleshooted CX Series and CX3 Series and Symmetrix DMX 1000/2000/3000 and 4 Series
• Collects logs and review them to check for issues on the array.
• Provide support to EMC Customer Engineers on the site during installation and various maintenance activities.
• Performing daily system health checkouts, Hardware installs and upgrade, configuration of Vfiler/Qtree/snap mirror/snapshots.
• Monitor and process TCRS queue for NAS storage requests
• Maintain and update NAS Volumes/Qtree business database
• Troubleshooting and zoning of switches like Brocade & McData.
• Troubleshooting the SAN connectivity on different Operating Systems like Windows, Linux, SUN, AIX and HP-UX.
• Providing & OJT’s to the New Joiners.

Environment: Windows NT Server, Windows 2003 Server, XP, UNIX EMC Remote Administration Proprietary Software’s

Confidential

Storage Engineer

Responsibilities:

• Supporting CLARiiON FC/ CX /CX3 Series and Celerra storage arrays.
• Verifying the customers’ configuration for compatibility using EMC Proprietary software.
• Suggesting changes in their current configuration for better results.
• Providing approvals for array installation, core-software upgrades, de-installation, and similar scenarios.
• Generation of daily, weekly and monthly reports.
• Conducting regular team meetings for updates and resolving the team concerns.
• Look after timesheet and other administrative concerns.
• Providing & Mentoring to the New Joiners.

Environment: Windows 2000/2003/XP, UNIX, Sun Solaris, AIX EMC Proprietary Software (Omega, e-Lab, CCA-5)

Confidential

L2 Storage Engineer

Responsibilities:

• Supporting Centera storage arrays.
• Verifying the customers’ configuration for compatibility using EMC Proprietary standards.
• Suggesting changes in their current configuration for better results. Providing approvals for Centera installation, core-software upgrades, de-installation, Licensing, node addition and similar scenarios. Generation of daily, weekly and monthly reports.
• Conducting regular team meetings for updates and resolving the team concerns.
• Look after timesheet and other administrative concerns. Providing & Mentoring to the New Joiners.

Environment: Windows 2000/2003/XP, UNIX, Sun Solaris, AIX EMC Proprietary Software (Omega, e-Lab, CCA-5)

Confidential

System /SAN Engineer

Responsibilities:

• Held a key responsibility position for customer care, field support and network coordination support.
• Using Perl and Shell Scripting configured Radius,Mail,Weblogic,LDAP servers also and wrote programs for Client Monitoring tool servers like Hobbit and Whats up GOLD tool
• Supported end-customers in day-to-day network related problems.
• Facilitated coordination between field operatives, customer care and the network operations center (NOC).
• Created and maintained MIS reporting templates.
• Configured Cisco Switches 3600, 3700 and 3900 and Routers for the ISP requirement. Also implemented Static and dynamic routing on PACS.

Environment: Windows 2000/2003/XP, RHEL 3.2 Linux, Mikrotik Software Ver. 9.34, SUN SOLARIS INTEGRATION.

Confidential

Quality Control (QC) Supervisor

Responsibilities:

• Handled switchgear production.
• Instructed and oversaw a team of assemblers ensuring quality builds.
• Assisted in preparing contracts and sales proposals for customers.
• Assisted in material procurement, labeling and storage management.
• Designed the electronic ticketing machines with the help of PCB design layouts which were later on installed on every train station in Mumbai.