PROJECT MANAGEMENT PROFESSIONAL

• Risk Management Productivity Quality Improvement
• Versatile project manager with, 14 years of, experience in driving projects and leading cross-functional teams to consistently meet key program deliverables. Adept at maintaining focus on achieving bottom-line results while formulating and implementing advanced technology and business solutions to meet a diversity of needs. Uses exemplary communication and attention to detail to exceed customer expectations, and maintain high levels of client satisfaction, while being highly proficient in Microsoft Office, Visio, SharePoint, and Microsoft Project.

Additional areas of expertise include:

• PMI Project Methodologies Change Management Critical Path Analysis
• Cross-Function Leadership Budget Control Scope Definition
• SDLC UML Framework Quality Assurance Technology Integration
• Outsourced/ Global Staff management Vendor Management Contract Negotiation
• Business Case Assessment Software Development Process Engineering

CAREER ACCOMPLISHMENTS BRANCH BANKING AND TRUST

• Successfully delivered a portfolio of 7 projects across 5 diverse lines of business in North Carolina and Florida, despite a month delay for regulatory approval, facilitating a bank merger on time and within budget against a very aggressive timeline.
• Facilitated access to and the review/analysis of approximately 30 BankAtlantic banking/item processing applications. This analysis was used to modify existing vendor contracts where necessary and to modify existing BB T applications in other instances to ensure the continuity of business post merger.

NORTH CAROLINA DEPARTMENT OF PUBLIC INSTRUCTION

• Authored and executed a Corrective Action Plan that salvaged the Claims project. Brought project to a successful close after being 15 over budget and 25 behind schedule with minimal subsequent loss. Project was in danger of being shut down by the North Carolina Office of Information Technology Services.
• Managed four concurrent projects with total budgets exceeding 6 million dollars with full signature authority. All applications were distributed statewide 200 users .
• Co-managed development of software deliverables for one project, using an out of state Vendor, with a second off-site project manager while managing the day-to-day activities of development and test teams consisting of 3 direct reports and numerous indirect reports.

TEKELEC, INC.

Successfully managed three offshore application development projects on time and on budget while training the teams on all facets of SDLC.

Confidential

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

• Issued RFP and conducted bid analysis for a COTS online auctioning and warehousing system.
• Wrote all documentation per PMO guidelines.
• Provided project updates and conducted meetings with Stakeholders including the Deputy Secretary.
• Guided project using PMI methodology as directed by EPMO.

Confidential Promoting the benefits of effective Project Management, Turtlelogics continues to provide Project Management guidance and training to Companies and Organizations.

• Consultant/Coach
• Trained on acceptable project management modalities with respect to fast application development.
• Developed and helped implement Change management processes.
• Documented a proper project initiation phase with boundary conditions identified using the W's.
• Provided project performance metrics using EVA.

Confidential

Project Manager

• Provided project status reports to both IT Managers and executive management that provided visibility into actual progress that allowed effective bank merger management of seven projects across five lines of business.
• Successfully managed the change and cross communications processes for seven projects across two groups of stakeholders.
• Developed and implemented the Project Management Plan for the migration of 200 ATMs over to BB T, management plans included vendor, scope, budget, schedule, risk, staffing, communication, configuration, and process improvement. Several of the ATMs represented a new line of business for BB T Cruise Ship ATMs that required the documentation of new processes for support, cash management, and reporting.
• Managed the risk/reward analysis and resolution of contracts for the Business Services Channel.
• Directed the development and publishing of a Total Cost of Ownership TCO calculator as the data center costing model for bank acquisitions with the number of Demand Deposit Accounts DDA accounts used as the growth multiplier. This allowed for IT to carry the cost of bank mergers forward and better plan future purchases for best pricing.
• Developed and implemented the Project Plan for the migration of former BankAtlantic DDAs over to the BB T Online Banking platform, management plans included scope, schedule, risk, staffing, communication, configuration, quality, and change.
• Managed the development and deployment of a new approach to data transport from the target bank. Installed a DS3, a borrowed NAS, and Snap Mirror which allowed the team to exceed the delivery times for requested data. This replication solution became the default data transport method for the entire merger.

Confidential

IsearchedSeo was at the forefront of providing search engine optimization and social media services for small to medium sized companies.

Consultant

• Created processes to successfully complete online advertising projects which utilized social media, and search engine optimization.
• Trained and mentored offshore teams in all phases of online advertising.
• Designed and implemented online advertising campaigns for a publisher's book launches.

Confidential

Project Manager

• Negotiated technical requirements interface and data security/transport of projects among several North Carolina State agencies, including government subsidy qualifications from DHHS.
• Developed and fully documented specific design for an application using Oracle Apex that became the standard design for many other current and future DPI IT projects.
• Provided project status reports to both IT Managers and C level executive management that provided visibility into actual progress that allowed effective change management when the business unit requested changes that deviated significantly from the approved requirements.
• Projects were federally funded thus the budgets had to be converted over to the state fiscal year.
• Managed projects through all phases of PMI process initiation through closeout following the SDLC methodology while mastering the North Carolina State Government Project Portfolio Management tool.

Confidential

Technical Lead/ Feature Engineer

• Successfully managed 18 onshore application development projects involving embedded telephony applications with an average duration of six months.
• Trained and mentored 2 offshore India development teams in all phases of the SDLC.
• Worked with outsourcing organization to establish work elements, define deliverables and verification of implemented features.
• Worked with marketing personnel to define the product requirements and then wrote the Feature Requirements Specification document for the projects.
• Established work breakdown structures in man weeks, working with personnel managers to ascertain manpower availability, defining a schedule of deliverable items that met customer expectations using an 80/20 ration and assigning duties and tasks to developers in accordance with the SDLC.
• Had full ownership of all project aspects including budgetary, scheduling, staffing, change management, and risk analysis responsibility.
• Drafted training materials/presentations and instructed peer developers on technical systems.
• Worked with Customer Service as top level engineering on call support for responsible areas, diagnosed conditions, recommended corrective actions and constructed root cause analysis.

Previous positions include: Migration Support Specialist, INTERNATIONAL BUSINESS MACHINES Call Representative, INTERNATIONAL BUSINESS MACHINES STORE SYSTEMS