Project Manager Resume Profile
EXECUTIVE SUMMARY:
Over 20 years of Information Technology and network engineering experience, over 10 years of program management, experience with government and corporate organizations. As Chief IT Acquisition and National Radio Program Manager, duties include by not limited to: project plans, proposals, Timeline, Critical Path, Documentation, presentations, project closeout, matrix organization, staffing, schedule, risks, contingency plans, technical resources, resource management, Continuity of Operations Plans COOP , Disaster Recovery, Emergency Preparedness, contracts, vendors, on-time and on budget, under budget, multi-million dollar projects, client-server, E-commerce, e-business, E-Gov, business case, customer relationship, customer focus, proactive approach, best practices, emerging technology, Infrastructure Migration, Section 508Compliance, Integrated Technology Acquisition Review ITAR , Investment Management System IMS , IT Investment, Acquisition Review Process ARP , System Engineering Life Cycle SELC , ITIL Foundation, current technology, Architectures Enterprise EA , full-lifecycle management, best-in-class, software life cycle, excellent interpersonal and communication skills, excellent oral and written skills, problem solving skills, database, Store Area Network SAN , emergency management, replication, data redundancy, recovery, self-starter, negotiations, Information Resource Management IRM , Asset Information Management Systems, Work Breakdown Structures WBS , network design, hardware, software, labor, cost estimates, Project Planning Initiation PPI , Capital Authorization Request CAR , Request for Information RFI , Request for Proposal RFP , Service Level Agreements SLA , Statement of Works SOW , Statement of Operation SOO , Mission Needs Statement, Market Research, G-514, Earned Value Management EVM , Independent Government Cost Estimate IGCE , Performance Work Statement PWS , Federal Acquisition Regulation FAR , Time and Materials T M , Cost Plus Award Fee CPAF , Cost Plus Fixed Fee CPFF , Exhibit 53, CPIC, OMB-300, Circular A-130 and A-76 PROFESSIONAL
EXPERIENCE:
Project Manager
Confidential
- Direct, manage and monitor FPS IT Acquisitions, the National Radio Program, DHS program liaison and a voting member of the Executive Steering Committee ESC for the Federal Protective Service FPS provides leadership through four Mega Centers. The four Mega Center provides federal law enforcement dispatch, alarm monitoring, and call taking functions across the United States to include Land Mobile Radio LMR Infrastructure.
- Oversee both the National Radio and IT Acquisitions program for DHS/HQ/FPS for the Communications Management Division CMD . Oversee long and short term program budget of over 125 million, brief senior executive of OMB-300, CPIC and Exhibit 53 reports. Manage and oversee both federal and contractors staffs.
- Member of the Executive Steering Committee Board, Chair of Source Selection for high profile procurements.
- Brief senior executive on all matters related to the national radio infrastructure, IT design, procurements, implementation, installation, monitor and IT budget execution both short and long terms pertaining to the program.
- Coordinate with Human Capital to plan, recruit, train, and retain a viable workforce for future growth.
- Leverage an integrated IT strategy that enables FPS to utilize emerging technologies to capitalize on efficiencies and effectiveness. Acquire, procures and administer more than a 125 million annualized contract portfolio, which takes advantage of economies of scale and administrative efficiencies in the award process.
- Develop, formulate, and execute the financial and budget requirements in accordance with DHS/HQ/FPS operational, business, and mission support activities. Project and monitor budget execution in all areas and brief management on options. Approve goods and services in the Federal Financial Management System though the acceptance process to all disbursement by the Finance Center. Commit and obligate funds for purchases, training and official travel. Appointed Designated Approving Official on all division purchase card purchase.
- Appointed as an Official Designated Tactical Communications Radio Program for DHS/NPPD/FPS, CBP, TSA, FEMA, USCG, USDOJ and private industries.
- Coordinate the National Land Mobile Radio LMR program efforts with the senior level executives of DHS, DOJ, TSA, USSS, USCG, FEMA, CBP, JWPMO, the Office of Management and Budget OMB and Congressional members or staff and other government and oversight group or non-government organizations.
- Serve as the Subject Matter Experts SME on the National Land Mobile Radio LMR and other Information Infrastructure that incorporate data modeling, domain maturity, data harmonization and other approaches.
- Manage multiple simultaneous IT projects from definition of milestones and deliverables to monitoring activities and managing both Federal and Contractor staff.
- Act as a liaison between all internal and external stakeholders regarding invoices, contract and funding.
- Integrate redundant and strategically located communication technology to support overall mission and engage in strategic partnerships with federal and state local law enforcement and emergency management agencies nationwide.
- Identify potentially critical assets, systems, networks, and functions in accordance with established procedures.
- Oversight of the professional development and individual performance plan objectives to ensure alignment with FPS' core mission. Adjudicate background investigations on PSOs and GSA facility contractors ensure personnel granted access to federal facilities meet suitability criteria established per 5 CFR 731.
- Oversee and lead DHS/HQ and DHS CBP IPv6, Secure Flight, Network Service Request NSR's Program and led for the Field Infrastructure Modernization Program FIMP for the Network Architecture and Engineering Branch.
- Provided overall programs management and supervision to support the Wireless Technology Program, Tactical communication program's mission. Directed, coordinated and oversee the work through subordinate and contractors. Evaluated subordinate, contractors and served as the reviewing official on evaluations of non-supervisory employees rated by subordinate supervisors. Assigned and reviewed work to ensure technical goals and objectives are met.
- Provided operational general administrative and engineering oversight of DHS/CBP/Tactical Branch front office staff and ensure the coordination and communication among front office managers. Oversee DHS/CBP responsiveness to correspondence and other request for information from department leadership, other components and external entities. Developed, evaluated and analyzed project proposals, develop implementation and plan of action. Determined impact on current resources, project resources necessary for completion of planned activities. Identified and propose solutions to senior management problems that are of major importance to the program. Determined appropriate policies, procedures, organizations, legal, financial, time constraints that need to be addressed in development of options and strategy for resolution of issues or pursuit of goals. Served as agency representative and advocate for the program in dealings with high-ranking government officials in other Federal agencies, top-level managers and various governing board and committee. Served as the Department Agency Representative DAR , as the Contracting Officer Technical Representative COTR and as the designated Information Systems Security Officer ISSO . Acted as chief of engineer oversee the LMR modernization project to include all sectors.
- Oversee 700 network circuit migrations from analog to digital across the United States from Sprint to AT T.
- Served as the DHS/HQ expert consultant and advisor on the most challenging management issues, provided advices and guidance on undefined issues and elements for program critical to the department. Oversee Project-25, Land Mobile Radio LMR modernization, served as Chief of Engineer and IT technical liaison between agencies.
- Initiated and maintained contacts, served as liaison for the Deputy Director with other departmental high-ranking officials. Directed and managed the Internet Protocol v6 IPv6 and Single Sign-On SSO critical program that performed professional, technical and administrative worked that has agency-wide impact. Oversaw planning, direction and execution of the program though subordinate organizational group. Determined goals and objectives of the program. Identified and resolved unique issues where no policy existed and took innovative actions to address new concerns and issues.
Confidential
Lead Information Technology Management Specialist
- Served as the focal point, technical expert for telecommunication and technology issues. Ensured compliance with DOJ, DHS, NIST and government wide IT policies, regulations and legislation standards.
- Participated in national projects, studies, tasks force and committee panels on issues to improve infrastructure support to the agency. Participated in infrastructure committees, boards and represent budget concerns for the Field Office customer and engineers. Managed, directed and controls ongoing IT projects to include technical research, analysis, testing and other necessary activities to provide IT and information management services to the Federal Bureau of Prisons, UNICOR customers and support field offices through the agency-wide consolidated infrastructure.
- Coordinated information systems security plans and procedures with the Federal Prisons Industries, management information security branch team. Managed and maintained UNICOR system's architecture, conduct analysis, developed system policy, procedures and guidelines. Identified customer requirements, developed technical approaches and coordinates project resources related to the project costs and schedules. Responsible for configuration, administration and support of key infrastructure elements included telecommunication link, wide area networks, T-1, DS-3 and local area networks, secure remote access systems via VPN Cisco devices, electronic mail systems, servers, technical support for Federal Prisons Industries FPI . Provided all technical support from the Central Office located in Washington DC to more than 70 factory sites nationwide. Participated in infrastructure committee, boards and represent budget concerns for the Field Office customers and engineers.
Lead Systems Engineer/Project Manager
- Acted as Chief of IT and Land Mobile Radio Chief of Engineer in support of the Joint Program Office JPO .
- Provided technical expertise in the LMR design, analysis, development, implementation and evaluation support to the Department of Justice DOJ , Wireless Management Office WMO and Integrated Wireless Network IWN . . Oversee Project-25,Land Mobile Radio LMR modernization and served as technical liaison between Department of Justice, Wireless Management Office DOJ/WMO , DHS, Treasury, ICE, U.S. Marshall, DEA and FEMA.
- Provided all aspects of telecommunication infrastructure and IT development included schedules, priorities resource requirements, and identify customer's program and business application needs.
- Participated and ensured the confidentiality, integrity and availability of the agency systems, networks, and data through planning, analysis, development, implementation, maintenance and enhancement of the information systems security program. Ability to interpret current information technology concepts, principles practices across government industries. Installed, configured, maintained and troubleshoots hardware and software to ensure the availability and functionality of the agency telecommunication systems. Provided technical advice to senior management as well as users on all IT related. Coordinated the implementation of security programs across platforms and establishes vulnerability. Responsible for planning, managing and coordinating across agency lines with numbers of on-time and ongoing special projects, initiatives, with the responsibility for providing advice and assistance to senior executive and making changes to projects and program emphasis.
Lead Information Technology Management
- Provided technical support to the Office of the United States Attorney General and staff members.
- Designed, deployed, and maintained the Justice Secure Remote Access JSRA system, PointSec Security Data Protection Software AES , Microsoft Windows 2003 AD, Exchange, and SQL database, SAN Integration, Citrix Enterprise and Liquid-Office U.S. government forms deployment. Provided network support for the Justice Consolidated Office Network JCON , Remote Dial-in Citrix , Sprint IP systems, and provided technical support for system disaster recovery. Developed project and test plans, a result analysis report, and status report for Senior Management. Served as systems expert, technical authority, and technical advisor and consultant to the department management, other government agencies and the industry.
- Responsible for daily operational management of servers, networking, mid-range server's hardware and software to included backup, restoration, wireless devices and radio console for federal law enforcement across agencies.
- Implemented, designed, deployed, installed, and configured Enterprise Data Protection software for Justice Management Division JMD Government-owned equipment. Implemented the SDLC and the Bureau IT Standard compliances, determined resources requirements in order to develop, implement and sustain agency-wide information security requirements. Performed data recover in the event of hardware/software failure.
- Served as Contract Officer's Technical Representative COTR's for the Justice Management Division for those development efforts being carried out by vendors and contractors.
- Participated in proposals for adequacy terms of vendor ability to perform desired actions and produce proper results.
Confidential
Project Manager/Technical Lead/Principal Engineer
- Primary responsibility was to provide and ensure both the Justice Management Division JMD and Common Office Automation Resource COAR networks are functioning at the highest levels.
- Determined network systems requirements, developed, design and implement plans for the networks. Worked closely with customers at the highest levels to recommend system solutions. Other responsibilities include resolving complex network interoperability problems, researched new technologies, and presented new concepts to the customers. Oversee 24/7 help desk support and engineering support for the Senior Management Office.
- Designated agency technical liaison with other department. Provided assistance in writing technical proposals, evaluating vendors and subcontractor capabilities, and provides guidance and direction in all aspects of major network projects. Provided Continuity of Operations COOP for the department high government officials.
Confidential
Lead Network Engineer III
- Supervised Tier I-III 24/7 support to the Office of Secretary of Defense, the Joint Chief of Staff and the Office of the Chief of Information Officer located in the Pentagon. Responsibilities included: re-engineered, created, and provided site surveys, provisioning forms and updated the U.S. Coast Guard front and backbone infrastructure.
- Provided Program Management Division with Global network capabilities and customer communication requirement solutions. Evaluated customer requirements and recommended network solutions managed customer account trouble reports and provide technical assistance. Designed, implemented, and installed the WAN/LAN device control network. Provided customer service support for the Defense Message System DMS using a problem management database and help desk systems to prepare and submit contact and trouble tickets.
- Participated in testing and evaluation of software updates and upgrades by installing and testing new versions of software on support facilities. Coordinated and resolved problems with orders in progress and interacts with other staff members as necessary to resolve problems. Managed, directed and controlled an ongoing 24/7 Tier I-III server operation both NIPR and SIPR network services utilizing a critical enterprise systems to report and manage all end-users infrastructure and enterprise-wide. Provided VPN, Citrix and Exchange from Tier I to Tier III support.
- Responsible for FDIC Y2K WAN Compliance Project Plan. As lead Engineer, conducted and surveyed all WAN equipment within the U.S 140 sites . Developed and provided reports for Y2K analysis in a timely manner. Responsible for contract role with vendors for information exchange and research consideration for Y2K compliance. Developed test scheduled, performed WAN component testing, configured 1600, 2513, 4000, and 7000 series Cisco Routers. Provided information related to equipment replacement or upgrade lead times included purchase and shipment of equipment or parts. Point of Contact for all senior executive support with the Department of Defense.