Technical Skills:

• MS Word
• MS Excel
• MS PowerPoint
• MS Access
• MS Outlook
• Visio MS Project
• Project Server
• Lotus Notes
• SQL
• SAP BW, VI, SD
• Microsoft System Center Technologies SCCM, SCOM
• Oracle

Professional Experience:

Confidential

• Consultant for multiple IT and IS consulting contracts in Project Management and Vender Management.
• Performed projects in IT, IS and Networking for Doctors, Lawyers and Architects.
• Implemented Accounting, Budgeting Systems and CRM, installed hardware, software, and networking.
• After installations, trained staff in the function and maintenance of new systems.
• Recommended, negotiated, acquired and installed Oracle and SQL for web-based applications with the customers for architects and doctors .
• Managed 3 Teams of 6 personnel each.
• Projects ranged from 50k to 10mm
• Participation in each project was both delegated and hands-on.
• Managed projects from initiation, design, planning and scope, development, testing, implementation, and follow-up.
• Extensive interactions with Executives, Management and Staff.

Confidential

Senior Project Manager

• JP Morgan SmartPrint Project Contract assignment for JPMC and coordinated Hewlett-Packard in the field at Chase's nationwide regional locations, project managed implementation of revised printing methods, strategies, designs, and implementations.
• Coordinated Implementation activities for multiple offices throughout the country.
• Managed dispersed teams at 5 corporate sites
• Projects ranged from 75k to 75mm
• Participation in each project was both delegated and hands-on.
• Managed projects from initiation, design, planning and scope, development, testing, implementation, and follow-up.
• Extensive interactions with Executives, Management and Staff.

Confidential

• Handled the planning, budget review, Project Management, Program Management, Architectural Design, Software Implementation, Hardware, and Networking Implementation and Upgrades for firms to include construct or review of business proposals, presentation of alternative designs, Hardware, Software and Vender selections, implementation assistance, and training.
• Project Managed total efforts concentrating on Customer Service, Billing, Ecommerce, and Web Conversion.
• Managed 3 Teams of 6 personnel each.
• Projects ranged from 50k to 10mm
• Participation in each project was both delegated and hands-on.
• Managed projects from initiation, design, planning and scope, development, testing, implementation, and follow-up.
• Extensive interactions with Executives, Management and Staff.

Confidential

Senior Project Manager

• Contract Project/Program Manager for merges and consolidates of facilities and operations.
• Extensive application of AGILE Project Methodology.
• Developed operating strategies and direction, including builds, components, migrations, and security.
• Troubleshot complex risks and issues involving applications, operating systems, and components.
• Managed a Direct Project Teams of 6 personnel and indirect personnel of 30 personnel at dispersed locations
• Projects ranged from 50k to 10mm
• Participation in each project was both delegated and hands-on.
• Managed projects from initiation, design, planning and scope, development, testing, implementation, and follow-up.
• Extensive interactions with Executives, Management and Staff.

Confidential

Project Manager

• Contract project/program manager for major printing project that consolidated customer and commercial billing for 12 lines of business by redesigning a simpler and easily understood paper billing process and subsequently a web billing process.
• This project incorporated Declarations, Notices of Change, and Notice of Cancellation, Invoices, Statements, and lesser aggressive policies.
• The project rolled out across 47 states 5-8 states for legal compliance reasons.
• Each roll out was managed as a separate project.
• The project was budgeted for 5.6MM with a return of 38mm realized
• In conjunction with this project, implemented and integrated Sugar CRM with Lotus Notes to support enhanced customer contacts and services resulting from the newer billing system.
• Extensive application of AGILE methodology in all parts of a very large multi-phase program.
• Managed Main Frame Billing consolidations and regional implementations that incorporated legal insurance and billing requirements.
• Managed Web Based Billing and Payment Systems Development consistent with and a complement to the above systems.
• Managed 2 Teams of 6 personnel each plus dedicated personal from 12 lines of business
• Participation in each project was both delegated and hands-on.
• Managed projects from initiation, design, planning and scope, development, testing, implementation, and follow-up.
• Extensive interactions with Executives, Management and Staff.

Confidential

Senior Project Manager

• The program consisted of four bank mergers Texas Commerce Bank, Tri-State Banks, Bank One and Bank of New York and was a consolidation of retail and investment banks in one year.
• The budget exceeded 10 million dollars.
• Managed the integration of Salesforce CRM to supplement and enhance initiatives to increase customer service efforts in the greatly enlarged and integrated customer organization.
• Implemented SAP Financial Systems at J.P. Morgan Chase.
• Incorporated 4 major acquired banks into the new Chase SAP Systems.
• Implemented Salesforce CRM System to compliment and support initiatives in support of the new acquisitions and initiatives.
• Managed 6 Teams of 10 personnel each at 8 locations
• Projects ranged from 10mm to 80mm
• Participation in each project was both delegated and hands-on.
• Managed projects from initiation, design, planning and scope, development, testing, implementation, and follow-up.
• Extensive interactions with Executives, Management and Staff.

Confidential

Senior Project Manager

• Handled multiple integrated projects that included hardware and software implementations and upgrades for Enterprise Systems.
• The program included multiple project teams consisting of system architects, business analysts, systems analysts, and project managers.
• These projects had a total budget of approximately 16mm.
• The project defined a Storage Upgrade Project at three Data Centers 2 in Columbus, 1 in Des Moines Iowa .
• The program implemented newer and greatly upgraded storage hardware while greatly enhancing both business continuity and disaster recovery operations.
• Data centers were greatly enhanced and provisioned.
• Hardware was relocated or disposed.
• Data communications were increased and upgraded.
• Project Methods used varied from SDLC and Waterfall to proprietary ECM.
• Created the high-level technical design, oversaw detailed technical designs, and assisted with the resolution of design-related issues of areas of responsibility.
• Upgraded and Revised both the Enterprise Storage and Networking Systems.
• Managed 6 Teams of 10 personnel each at 8 locations
• Projects ranged from 10mm to 80mm
• Participation in each project was both delegated and hands-on.
• Managed projects from initiation, design, planning and scope, development, testing, implementation, and follow-up.

Confidential

MIS Manager Project Manager

• Established the implementation and organization of a PMO, staff management, application development, support, maintenance, user training, testing, new systems and project management, and standards of these efforts.
• Managed project scope, risks, and resolved project issues accordingly.
• Managed and concentrated on Sales Force Management, Customer Service, Inventory, Inventory, Order Entry, and Ecommerce applications, integration and consolidation.
• Some of the more rewarding efforts obtained as a project manager were Customer and Sales Force Automation, Financial systems, Order processing, Scheduling, and Accounting Systems.
• Developed Microsoft Internet Information Services IIS strategy and direction, including standard builds, interoperability with .NET frameworks
• Created the high-level technical design, oversaw detailed technical designs, and assisted with the resolution of design-related issues of areas of responsibility.
• Extensive interactions with Executives, Management and Staff.

Confidential

• Developed maintenance management programs for application and security updates of the operating system and other applications in the environment.
• Designed applications and related technologies.
• Solid application development experience in mainframe, mid-range, open systems, client server and personal computing.
• Extensive interactions with Executives, Management and Staff.
• Managed 3 Teams of 10 personnel each
• Projects ranged from 10mm to 80mm
• Participation in each project was both delegated and hands-on.

Environments:Experienced and trained in Main Frame, Mid-Range, Web Internet, Client Server, Personal computer, Macintosh, Smart Phone, and Networking environments with various languages and project methodologies Agile, Scrum, XP, Waterfall, SDLC