PROFILE

Experienced Program Manager, driven to manage costs and establish strategic, mutually beneficial partnerships and relationships with users, vendors and service providers. Program Manager recognized for exercising expert judgment and consistently setting high standards of excellence for self and subordinates. Assures accuracy of technical, cost and schedule information is provided to stakeholders. A highly skilled thought leader who is results-oriented and is adapt at resolving complex issues. Entrepreneurial by nature experienced in creating strategic alliances with organization leaders to effectively align with and support key business initiatives. Well organized and able to identify potential generic growth opportunities and process improvements

SKILL HIGHLIGHTS

Project Management:

• Managing Hybrid Agile Software development project with nine direct reports ,Maintained Master Schedule, Contract , Change, Risk and Communication Management
• Initiated charter, winning multi task order proposal, executed, and delivered.
• Managed Infrastructure O M project with 26 direct reports, lead development of a Federal Trade Commission's SAFE Virtual Desktop Infrastructure with 600 virtual work stations deployed into production in less than 30 days.
• Aligned IT service methodology with Business Strategic plan and ITIL framework. Identified best value for resources to reduce total cost of ownership.
• Lead 2M at risk Agile COTs integration project, finished project ahead of schedule. Earned PRICE Systems 130K incentive bonus plus negotiated and awarded 250K follow on contract.
• Lead team of Consultants through DCAA pricing proposal audit ensured approval for basis of estimate.

Core Accomplishments continued:

Business Development

• Setup management activities on SharePoint for internal project controls, communication and lessons learned.
• Co-Authored and published the Affordability Simulations Requirements Model ASRM white paper. Presented ASRM white paper to Members of the Senate Arms Committee on Capitol Hill awarded 3M in DARPA funding to produce proof of concept study.
• Developed charter, SOW, budget and program plans, delivered up to 3M in new consultant business in Dubai and China

Sr. Project Manager

Single point of contact for communicating all contract matters between TSGi and stakeholders. Managed 3M FFP software development project with nine direct reports, created MS Project integrated master schedule IMS , Risk, Change and Communication Management Plans. Conducted peer review of Functional Specs and Technical Design prepared documentation for final acceptance. Coordinated with Business Unit Stakeholders and Technical Staff guaranteed acceptance criteria, for requirements and deliverables. Throughout the software development life cycle SDLC skillfully executed, monitored and controlled project tasks in accordance with Milestone Deliverable schedule. Assigned project team to project task, held project team and Customer accountable for open action item and weekly status reporting in SharePoint. My approach to program management ensured timely deliverables and reinforced team confidence. Responsible for resource management, time card approval and authorization of leave request on project. Reconciled invoices and processed product delivery acknowledgement letters ensured timely acceptance of milestone deliverables and invoice payments. Utilized superior communication skills to manage stakeholder expectations, prepared monthly financial briefings and program management reviews for program office. Prepare forecasts, cost applications and assist with budget preparations in accordance with new or changing requirements. Overseen Change Management Plan, ensured visibility centralized requirements, change request, and risk logs were all kept up to date and managed in SharePoint.

Program Manager

Executed and successfully managed 26 direct reports on Operations Maintenance Data Center contract for the Federal Trade Commission. Lead VMware and Citrix Engineering team in the development and implementation of their first hybrid Cloud Virtual Desktop Infrastructure. Routinely earned and maintained 100 Tier one and two customer satisfaction rating on performance work standard incentive bonus equal to one percent of direct labor cost. Oversaw multiple disciplinary staff of IT professionals accountable for management of Windows Server 2008, UNIX, and Linux systems and WAN and stand-alone data storage. Advisor to PMO and Project Managers in PMBOK activities and ITIL best practices i.e. chaired internal project reviews, mentored subordinates. Lead implementation of strategic business initiatives, business planning, operations, and enforced work standards. Performed business development activities and created business cases that helped executives make proactive business decisions.

Project Manager

Strengthened company's business by delivering research on best practices and the implementation of recommendations made for improving employee development, retention and rewards and recognition plans. Developed useful surveys to measure overall organizational effectiveness and ensured all project plans mapped back to business objectives. Developed corrective action plans, minimized impacts and ensured timely deliverables. Researched, and implemented rewards and recognition plan and employee retention best practices, improved employee satisfaction and retention.

Business Consultant

Subject Matter Expert Consultation Services offered to a diverse client base, including Governmental Agencies and Departments, Fortune 500 Corporations, as well as closely held companies. Analyzed key performance metrics, and budgets to measure effectiveness and ensure expenditure controls. Recent engagements included MedImmune, NYAK College, USCG, Amateur Athletic Union AAU Performed initiation activities i.e. Delivered detailed feature road-maps that included action items and project targets. Developed budgets, cost estimate and project resource plans. Drafted scope statement, statement of work and developed requirements management plans, monitored and controlled project baseline, processed purchase orders and invoicing. Troubleshot and resolved internet connectivity and general software, hardware and financial issues.

Deputy Program Director

Oversaw IT related Consultant division Government Programs with up to five direct reports. Maintained business unit P L and monitored project progress. Managed strategic planning, assisted with the development of division revenue goals, identified threats and opportunities for new business and follow on contracts. Managed up to ten Project Team members and a Third party vendor on COT customized engineering oil well drilling application. Adviser to QA team ensured development of use cases, test cases, features and test results. Principle responsible for capturing customer software requirements lead team of software developers and subcontractors through Use Case development, design, test, implementation, and creating user and training guides. Leveraged in-depth understanding of end-to-end customer experience to identify pain points and resolved application latency issues. Additionally, resolved stakeholder conflicts and effectively mitigated unavoidable risks to deliver on time exceeding customer expectations. Developed and delivered new Consultant service in Beijing, China, expert in management, pricing and contract negotiation, Achievements: facilitated, negotiated and delivered contract award of 400K to train Engineers on modified COT solution.

Program Manager

Lead troubled COTS integration on the Objective Force Cost Module OFCM project which was two months behind schedule when hired. The OFCM Project was completed two months early and a 130K incentive bonus was earned for early completion on a Firm Fixed Price Sub contract with Altarum. Managed 26 exempt and non exempt employees identified inefficiencies and made recommendations for process improvements. Initiated, executed, monitored and controlled program plans, identified critical path and ensured timely deliverables. Captured customer requirements, developed cost estimate and selected staff, resolved and overcame issue with vendor not willing to allow access to proprietary data. Negotiated change request and utilized Quantitative analysis, Risk Management and established performance measurement criteria. Managed project management plans with PMBOK and industry best practices to successfully deliver projects and exceed customer expectations.

Program Control Manager

I successfully managed 35 direct reports and five Subcontractors on a 20M Cost plus Incentive Fixed Fee Mission Assurance contract at NASA Goddard. Reviewed and approved final reports determined accuracy escalated and reconciled program impacts. Ensured project deliverables and monitored status of tasks and delivered timely status reports to stakeholders for budgeting and planning purposes. Drafted action plans and led meetings with department executives to report project status and manage risk and changes. Delivered status reports to stakeholders for budgeting and planning purposes prepared NASA 533 M , Q Financial reports, prepared EVM variance analysis. Routinely provided recommendations to NASA Chief Financial Officer for Code budgets, and regarding cost account management across NASA agency. Overseen, monitored and approved vendor invoices, award fee and time charge validation for all program staff.