IT Infrastructure Manager

Over twenty years of Information Technology experience across multiple industries with a proven history of delivering complex solutions on tight schedules. The combination of hands - on systems management, business knowledge and consulting experience allows me to provide a unique service to my employers and customers.

Core competencies include the following:

• UNIX/LINUX Systems Management and strategy
• UNIX/Linux System Administration
• Solaris to Linux Migrations
• Production and development support
• Mission critical software upgrades
• Integrating multiple hardware and operating systems
• Process automation, remote management and lights out data center
• High Availability, Disaster Recovery, Backup and Storage strategies
• Shell Scripting
• Virtualization Strategies
• Project Management
• Full Project Life Cycle
• Requirements analysis to implementation
• Rapid development projects
• QA Testing Strategies
• Data Center Migrations and Exits
• Small and large team management
• Team optimization
• Mentoring
• Financial Market Data and Trading Systems
• Data feeds and content
• Support of Fixed Income and Equities trading environments and applications
• Custom and Third Party Applications
• Cost reporting and analysis
• Processing flows roadmap analysis
• Data Integration
• Migrations between platforms, systems and applications
• Across organizations
• Real-Time and Historical
• Process flow re-engineering
• Client Facing Consulting
• Business Development
• Delivery
• Client Management
• Vendor Management

WORK HISTORY

Confidential

Project Manager

• Project Manager supporting the Broadridge Financial Solutions Steady State Environment
• Transferred from ADP to IBM and the end of the 1st wave of server migrations

Responsibilities include:

• Management of technical teams UNIX, WINTEL, VMWare, Backup, SAN and Applications
• Team supported Production, QA and DR environments
• A diverse set of server configurations due to the diverse nature of Broadridge's service offerings
• Team performed transition, steady state and new implementation activities
• Creation and management of change management process
• New implementation of Remedy
• Implementation was managed by Broadridge
• Worked with Broadridge resources to create improvements
• Developed requirements and process to insure that changes were properly documented
• Training new members of the team
• Working with Broadridge resources to streamline approval process
• Aligning and scheduling necessary resources
• Managed 150 to 200 changes per month for the ODS Tower
• Improved process for 85 of changes being rescheduled to 35
• Tight change windows, conflicts with other changes as well as customer application roll out accounted for much of the rescheduling
• Minimal or no changes rejected
• Limited number of failed changes
• Enforced change close out SLAs
• Resolving defects resulting from data center migration project
• Backups not meeting SLA after second wave of servers where migrated
• Prevented new servers from being added to the backup schedule
• Reviewed backup schedules to look for opportunities
• Reviewed file systems to determine what files could be excluded from backups
• Added an additional TSM server
• VLANs not assigned correctly
• NICs not teamed on servers
• SAN environment underscoped for
• Issues found during DR testing
• Managing projects to build infrastructure for new Broadridge business
• Developing scope, project duration and time lines to be presented to client for approval
• Building technical teams
• Creating project plans
• Managing IBM's PADSMART process for designing server and network infrastructure
• Managing hardware and labor quotes
• Allocating funding for hardware and labor
• Working with 3rd party vendors to RACK/STACK and cable hardware in lights out data centers
• Scheduling work with technical and client teams
• Tracking issues and working with appropriate teams to resolve
• Tracking progress and providing status to senior management
• Working with technical resources and vendors to create test scripts for changes and new installations
• Test script
• Success criteria
• Project example
• Migration of APPIA from Stand alone servers to VMWare
• Application and infrastructure moved from Broadridge DC to IBM Data Center
• 5 VMWare ESX servers 4 PROD/QA, 1 DR
• 16 Red Hat Enterprise Linux 5.8 VMs
• UNIX
• Providing technical support when necessary
• Firewall access to external customers
• Multiple Network Interfaces using VLANs
• Application was NYSE Technologies' APPIA FIX Engine
• Cluster MQ server using Veritas VCS
• Networking
• Database

Confidential

Project Manager

Project Management UNIX and Windows and UNIX System Administration Consultant at ADP/Broadridge

Responsibilities include:

• Managing projects as part of the integration of the ADP resources into Broadridge
• Server and application refreshes
• Migration of UNIX and Windows backups from Netbackup to IBM's TSM and Avamar systems
• Worked with Netbackup admin to get current level of backups including schedule, sizing and off site requirements
• Worked with TSM/Avamar admin to create cut schedule
• Developed test plan to ensure backups completed correctly
• Created requirements for daily reporting
• Tracking projects as part of the IT outsource to IBM
• Migration of UNIX and Windows servers from ADP owned Data Centers to IBM owned Data Centers
• Supporting migration tests
• Managing workload of the UNIX System Administration Group
• Providing day to day UNIX/Linux Support at both the system and application level
• Troubleshooting daily issues
• Working with application development teams to resolve issues related to migrations
• Installing software
• Insuring that software and patches are at the proper levels
• Creating scripts to automate system support functions
• Installing, configuring and troubleshooting sendmail on all UNIX servers

Confidential

Infrastructure Manager

Responsibilities include:

• Setting the technical direction of the Chief Investment Office
• Managing projects within the Chief Investment Office
• Projects include:
• Multiple data center exits and migrations
• SAN refresh
• Migrating all applications from Solaris 8 to Red Hat Enterprise Linux 5.3
• Upgrading CA Autosys to R11 SP4 inc 2 for DEV/UAT/PROD
• Provided hands on technical
• Upgrading Perl Scripts from 5.4 to 5.8.8
• Creating and implementing Backup Schedules for all servers in Production, UAT and Development
• Installation of NetBackup Clients
• Troubleshooting backup failures
• Installing hardware and operating systems in remote global datacenters
• Managing all NAS Qtrees and NFS mounts
• Managing the workload of the UNIX System Administrators and Database Administrators
• Scheduling DBA/SA resources in a 24 x 7 Environment
• Planning for major events such as data center shutdowns, SAN, NAS and Network maintenance
• Tracking tasks and defects using Atlassian's JIRA
• Creating and publishing procedures and troubleshooting documentation using Atlassian's Confluence
• Providing infrastructure support to application development teams
• Planning and managing DR and SOX testing across business units and
• Troubleshooting production issues
• Managing Perl 5.X environment
• Building Perl 5.8.8 from source downloaded from
• Installing and managing all necessary modules 134 modules total
• Testing and installing updates as necessary to insure compatibility across scripts and applications
• Managing all third party software
• Working with developers to troubleshoot issues
• Upgrading packages as necessary
• Writing and supporting scripts as necessary
• Assisting other team members as necessary handling day to day UNIX and DBA tasks
• Used Atlassian's JIRA product to manage tasks and track issues
• Managed online documentation WIKI using Atlassian's Confluence product

Confidential

Principal Consultant

Confidential is a consulting company specializing in Project Management and Systems Technology Management with experience in the Financial, Life Sciences and Telecommunications Industries.

Responsibilities include:

• Project Manager/Business Analyst at JP Morgan Chase
• Member of the team managing the integration of JP Morgan and Bear Stearns Middle and Back offices for Private and Investment Bank Equities
• Managed the Compliance Reporting testing and defect remediation effort
• Worked with business, operations and technology teams to create testing methodology for multiple reports used by compliance
• Created and troubleshoot reconciliation programs to monitor migration activities
• Managed the run book for the Sungard Phase 3 decommissioning process
• Project was named Best IT Integration Merger Initiative for 2009 by Waters Magazine January 2010
• Project was managed using a modified Agile methodology and defects/issues were managed using JIRA
• Project Manager at ActiveHealth Management Inc.
• Integration of several data feeds between ActiveHealth Management and its parent company Aetna Inc.
• Challenges
• Two organizations trying to integrate data but using different concepts
• A team distributed across multiple regions that limited face to face meetings
• A tight schedule that utilized over leveraged resources
• Current data integration between the two organizations is limited:
• Different database systems are used
• Difficulty identifying common data points
• File transfers limited to secure FTP
• Strategy
• Created lines of communications between ActiveHealth Management and Aetna
• Designed a project time line that reflected the realities of the situation
• Integrated the project management teams of both organizations
• Clearly defined project schedule, milestones and deliverables
• Created a common language between the organizations
• Defined a method for identifying member across organizations
• Agreed on data keys across organizations
• Successes
• Aligned business and technical teams from both organizations to agree on project goals
• Leveraged with business and technical teams to develop correct solution and define requirements
• Created a design that could be used by development teams
• Transitioned project from requirements analysis to design to development
• Transferred data between organizations
• Developed testing methodology across both organizations
• Senior Architect - Open Operating System Proof of Concept
• Designed and built a low cost test lab to evaluate various Open Operating Systems as well as alternatives to VMWare.
• Tested OpenSUSE, OpenSolaris, Ubuntu 8.0.3 and Ubuntu 9.0.4
• Created a virtual network using Sun VirtualBox and VMWare ESX
• Investigated potential CLOUD computing strategies

Confidential

Senior Project Manager

Responsible for the successful delivery of projects for the Financial Services Practice. This included building relationships with both vendors and clients. Functional roles have included Program Manager, Technical Project Manager and Technical Architect

Successful Projects include:

• Managed three projects at Wachovia Securities in preparation for the merger with AG Edwards. All 3 projects were related to the Thomson Financial BETA system that is used by both Wachovia Securities and AG Edwards. Project teams were made up of both Wachovia Securities employees and consultants
• Successfully created a methodology to test 550 million Tax Lot records as the moved from the HOLD to TAXL systems
• Managed the process for testing remediation changes made by the vendor to correct issues
• Performed a technical due diligence for a company that was in the process of being acquired by Dun Bradstreet
• Created a current state review of the front office to back office process for Bank of America CMG
• Designed and implemented a development environment to support the creation of a new online presence of a large financial services firm
• Developed a Roadmap to deploy an integrated Fee Billing/Payment system for the Private Client Services division of a large West Coast based Bank
• Analyzed and selected the vendors to provide a new Order Management System OMS and Execution Management System EMS for the Equity Asset Management division of a large NY based Fund Manager
• Created a plan for the decommissioning of an IBM AS/400 from the Risk Services division of a large NY based Fund Manager

Confidential

Senior Technical Project Manager

Worked on multiple projects in many different industries including Financial Services, Life Sciences, Retail and Energy. Involved with the complete project lifecycle from sales to delivery.

Responsibilities included:

• Developing Service Offerings for Portals, Channel Integration and Rapid Technology Rationalization
• Delivering multiple projects using Project Management Methodology.
• Managing project teams
• Creating and managing teams to respond to RFPs
• Creating sales teams to present to potential new clients
• Providing Technology management input for new proposals
• Writing Statements of Work SOW for new projects
• Building relationships with vendors such as TIBCO, Reuters and Broadvision
• Providing budgets for Technical Development engagements
• Providing Subject Matter Expertise for UNIX Systems, Linux Systems, Database Platforms, Networking, TIBCO Software, Market Data Delivery, Fixed Income, Equity and Commodity Trading Systems and Broadvision commerce Systems
• Providing hands-on UNIX System Administration and software development where needed
• Advising as key member in the staff recruitment process
• Creating technology training seminars

Successful Projects include:

• Developed and implemented a TECO Energy multi-track project that successfully upgraded the email system from GroupWise 5.5 to GroupWise 6.5, upgraded 2000 Win95 and Win98 Desktop Systems to WinXP and OfficeSuite XP and implemented a highly available clustered SAN solution
• Integrated a Bloomberg Data Feed into Quantitative Risk Management's QRM Mortgage Banking Product for the Secondary Mortgage Marketing group at a Summit Bank now Bank of America
• Created a Rapid Development Group for the Equity Derivatives Trading Area of UBS Warburg. This project utilized resources in London, Tokyo, Sydney and Stamford, Connecticut
• Converted the Chase Bank of Texas Private Bank into the merged operations of J.P. Morgan Chase and Company. This project required coordination of full and part-time resources located in multiple cities. Over 5000 Private Bank Accounts were moved
• Designed first production rollout of as part of CoLinx. This site is the eCommerce interface for a partnership of four large manufacturing companies
• Integrated a UNIX Account management system at United Missouri Bank using Novell's Account Management Solution
• Integrated Novell's Portal Services and OnDemand into the US Environmental Protection Agency's existing network. The goal of the project was to create a consistent environment for remote and external users to gain access to the EPA's applications and services
• Managed multiple infrastructure upgrade projects related to Novell Products.
• Implemented an Identity Management solution for RACF accounts for the State of North Carolina ITS

Confidential

Vice President of Financial Market Data

Management of Market Data, Trading Floor Applications and UNIX System Services for Sales and Trading area.

Accomplishments included:

• Managed the conversion of a Micrognosis trading system to a TIBCO based one
• Implemented a system to provide Market Data cost control
• Architected an environment that was easily expanded and provided high availability at low cost. Architecture was used in several areas beyond Sales/Trading including Quantitative Finance, Mortgage analytics and Balance Sheet Management
• Evaluated and implemented alternative methods of Market Data
• Integrated Intex CMO Structuring Tool into Trading Environment
• Managed Y2K initiatives for the Market Data delivery systems
• Provided UNIX System Administration, Development and Market Data consulting to other areas of the bank
• Merged the various trading floors that have been acquired through mergers into the Bank of America LLC system