Career Objectives

• To obtain a position which can utilize my education, technical experiences, and industry diversification,
• To work in an environment which is conducive to learning both applications and technology,
• To generate results which are valuable to executive decision making, the corporation or government agency, or the client,
• To help strengthen individuals in their goals, career, technical capabilities, and educational endeavors, and
• To maximize a student, employee, client, or company's potential.

Summary

Consulting, End-User Liaison, Client Contact, Business Analysis, Requirements Gathering, Statement of Work Preparation, Functional and Technical Design, Systems Integration and Migration, Project Leadership and Management, Full Life Cycle Development, Budgeting, Mainframe Client Server Programming, Quality Assurance and User Acceptance Testing, Business Process Re-engineering, System Implementation Strategies, Production and Systems Support, Technical Writing, Financial Analysis, Reconciliation, Data Analysis, Statistical and Trend Analysis, Contract Management, Training and Education, Business Continuity Planning, Disaster Recovery Planning.

Confidential

Project Analyst

• Participates in or leads cross-functional teams focused on the delivery of new or existing Business Processing Outsourcing BPO projects,
• Plans and directs the schedules and may track budget/spending, monitors the project from initiation through delivery,
• Coordinates the delivery of professional services to clients,
• Project Liaison for the following countries: USA, Guatemala, Mexico, and India,
• Plans, organizes, directs, controls, and delivers all projects prioritized in alignment with the clients' expectations and business needs,
• Ensures the ongoing process / system capability associated with projects and manages any changes required to meet or exceed the expectations established in project designs, and
• Completed to date: Business Continuity Disaster Recovery Plan, Business Impact Analysis RTO, RPO , Business Continuity Test Plan and Cases, Project Test Plan Schedule.

Business Analyst II

• Responsible for the proposal writing for the transitioning of ICD-9 to ICD-10,
• Preparing the Statement of Work, gathering Business Requirements, and creating Technical Requirements,
• Leading business studies and present study results to HP and client senior management,
• Writing Change Control requests for the screens, reports, transactions, tables, and interfaces,
• Researching information from systems design documentation for the proposal writing,
• Analyzing programs, scripts, and flow charts for assessments for the client proposal UNIX/Sun/MF COBOL ,
• Testing screens and reports on the HIPAA 5010 project Utilizing Gadwin Print Screen software ,
• Assembling Call Statistics and Reports from Avaya Communications Manager System,
• Preparing and Calculating the statistical results for Provider Surveys developing conclusions based upon statistical data,
• Adjudicating Healthcare claims Medicaid Management Information System ,
• Share Point 2007 Liaison, and member of the Application Capability Testing Training Work Group.

Business Analyst

• Business Requirements Gathering and Definition on needs from both a business and technical perspective,
• Interviewing Business Project Sponsors for the requirements as outlined in the Project Scope,
• Completed the initial Requirements Analysis and wrote the Device Setup and Activation Redesign Requirements Document, for the e-Port Technologies and Activation Fees integration project
• processors, keyboards, printers, and the testing of those devices for retail monetary and non-monetary transactions
• Understanding the impact of the existing project on the business as defined in the Project Business Requirements.
• Re-aligning the existing release of the given application software with the newly tested versions going into production, and
• Assisting Program Management in the statistical gathering of test results from HP Mercury Quality Center,
• Modified SQL and Access queries ran the reports for major clients including Coca Cola Enterprises exporting the data to Excel and analyzed the formatted data for any problem determination and/or resolution
• Created Transaction and Business Processing diagrams analyzed existing web-based systems e-Port Manager, USA Live, Device Admin, e-Suds, Falcon Reporting Engine, and Oracle e-Business Suite - Order Management for new development projects including Contracts and Sales Administration
• PMO Manager for the management of full life cycle projects and web-based enhancements utilized MS Project 2007 and Project Server 2007
• Access, Excel, Outlook, MS Project 2007, Project Server 2007, Visio 5.0, SQL, MS Office 2003, SQL Navigator 4.0, Oracle Database 10g Release 2, Oracle E-Business Suite 11.5.10.2 , Salesforce.com.

Confidential

• Created the Test Objectives/Scenarios at a high level for QA testing and monitoring on the Phone/Web Pay Project
• Wrote the test scripts for transaction processing from the AS/400 iSeries to the Web Based Metavante system Scenarios included: Inter-system dependencies, Record / field dependencies, Pre-Conditions, File Transmissions, Student Loan Servicing System SLSS Interface capabilities and functions
• Tested both platforms for data accuracy ensured functionality of the file transfers to and from both platforms documented and maintained all problems as it related to QA in Word and Excel
• Prepared a Matrix of the tested results of the QA Processes and presented them at daily project team meetings
• Monitored the on-going QA testing, until Management voting Sign-off and implementation
• AS/400 iSeries, Metavante, Excel, SQL

Confidential

flowcharts of various processes for the US Dept of the Army military base contracts maintained contract budget in Excel updated specifications on Water Treatment and Distribution Systems for Civil Engineers modified contract processes based upon the changes mandated by the Compliance Attorneys to include FARS and DFARS Visio, MS Office, Citrix Metaframe

Confidential

modifications to the insurance contracts from the Compliance attorneys programmed the modifications in the existing software

Confidential

use Oracle or Access tables for the FTPs to TSYS on their IMS Data Base correlated data items from Bank One tables to the TSYS IMS Data Structures assisted in the conversion from ORACLE or ACCESS tables to IMS on the TS/2 platform

Confidential

Microsoft Certified Systems Engineers for State Agency project reconfigured desktops per the pre-written script tested desktops as instructed for Statewide agency

Confidential

for end-user management, providing them with the results of secure data for their decision making reviewed any RPG or COBOL programs to diagnose problems in the online Land Management System AS/400, DB2, SQL, COBOL

Confidential

both Algebra I and II, Geometry, Integrated Math, Pre-Calculus, Chemistry, Economics, and English Composition

Confidential

Psychology, English, Probability Statistics, Algebra I and II, Geometry, Trigonometry, and Pre-Calculus

Confidential

• Deputy Project Manager for the migration of the Subsistence Prime Vendor Interpreter MIS SPVI MIS to the Subsistence Total Order and Receipt Electronic System STORES NT , a proposed Three-Tier architecture including: Applications Server WebDB, Reports/Forms 6i , Database and Warehouse Server Oracle 8i , and clients worldwide,
• Prepared and/or revised deliverables, including
• Served as the Subject Matter Expert for the STORES NT teams, providing technical direction and guidance to the QA, Programming, Data Base, and Functional Units,
• Prepared and/or revised the following diagrams: STORES EDI Transaction and Systems, Architectural Design Models - Client/Server 2-Tier and Web Based 3-Tier , STORES Web Overview, Web Catalog Process, Web Orders and Receipts Process,
• Conducted PowerPoint presentations to the DSCP and military on Critical Design and Interim Program reviews,
• Converted existing SPVI MIS Data Flow Diagrams System Overview, Transactions Overview, STORES Web Overview, Application Processes, Telecommunications / Network Architecture to the STORES NT structure,
• Worked with the End-User community, to develop an understanding of the data interfaces as they related to the development of the STORES MIS, including: Electronic Data Interfaces, Streamlined Automated Logistics Transmission System, Local Access Point - Customer Access Facility, NAVICP, Zoned Automated Prime Vendor Information Technology, DISMS, and OCONUS,
• HP UNIX v 11.0, ORACLE Reports Developer 6i, ORACLE Discoverer 3.1, PL/SQL, ORACLE 8i RDBMS, Windows NT, Microsoft Office, Visio 5.0, PARADOX 9.0, ER/Studio Viewer 4.0, PVCS Version Manager.

Confidential

• Completed a Curriculum for Computer Science majors in their College Intern Program prepared the document of the Distributed Operations Division of MBNA Hallmark Information Services, which consisted of: Organization Charts, Technology, and Functional responsibilities of the units within the division.

Confidential

Senior Systems Analyst

• Lead IT Developer and contact for a 'decision engine' software implementation project gathering requirements and technical specifications for our Software Vendor Fair Isaac areas of impact included: Marketing, Credit, Risk Management, Compliance, Auditing, Product Control,
• Diagrammed the following: FDR File Transmission Process Flow Charts, Application Processing System and Program Flow Charts, Decision Engine Flow Charts, and Telemarketing Vendors File Transmission Flow Charts,
• Created Non-Monetary transactions for the transmission to FDR using AS/400 Data/Query Wizard,
• Programmed SQL queries for Risk Management Reports for production created the CLs for batch processing,
• Prepared the following deliverables
• IBM AS/400, OS/400-V4R4M0, Client Access Express, APLUS, Connect Direct, AS/400 Query, RPG II, RPG IV, COBOL, CL, Gateway PC, Windows NT, MS Office, Visio 5.0, Lotus Notes R5, MS Project.

Confidential

Interim Technology Consulting

• Created a spreadsheet of Testing Methodologies for mainframe, client-sever, and web based applications,
• Performed the following types of testing on a client server based system: Quality Assurance, Integration, Functional, User Acceptance, Regression, Security, and Performance/Stress,
• Created the Project Test Plan for the Campaign Planning Toolbox CPlan ,
• Prepared and documented
• IBM PC, Windows 95, MS Project 98, Word 97, Access 97, VB 6.0 , ORACLE 7.3, PL/SQL, Mainframe, Unix.

Confidential

AUXIS Consulting

• Analyzed various applications to determine if they can continue to be used in the migration of programs from region to region, for both Atlantic Energy and Delmarva Power Light, and
• Resolved Y2K issues associated with on-line and batch components with programming modifications.

Confidential

Senior Programmer Analyst

• Designed, developed, and programmed the process for the transfer of data from an IBM CICS application to UNIX utilizing MQ Series for the following transactions: Sales Order, Purchase Order, Transfer Order, and Inventory Warehouse,
• Developed a Work Order Generation System utilizing Mainframe Client Server technologies from the creation of the CICS transaction, to the Batch job which performs the FTP to the LAN Clipper modules were modified to download the data to the client for the printing of Work Orders using Proxy the executables were installed on the Los Angeles clients, Clipper 5.2, FoxPro2, Label Matrix, BroPlus, and Proxy ,
• Completed various programming assignments for the creation of Barcodes UCC/UCC28 and EDI Files using CICS and Clipper, QDFs and DBFs residing on the Novell servers,
• IBM CMOS Processor, OS/390 Version 1, TSO/ISPF, COBOL II, CICS Command Level 2.12, Tables CCT, PCT, PPT , Designer Workbench, MQ Series 1.14, IBM RS/6000, UNIX, AIX 4.12, Microfocus COBOL, vi Editor, ORACLE 7.3, SQL, QEdit, MQ Series 2.12, IBM Pentium, Windows NT, Microsoft Access, Excel, Project, Outlook, Word, Windows 3.1, BroPlus, Label Matrix 4.0/2.53 , Clipper 5.2, Proxy, VB 3.0 , FoxPro2, Adobe PageMaker.