Summary:

• 12 years of corporate IT environment experience.
• 7 years of Project Manager experience.
• 2 years experience as a Sun Microsystems field engineer servicing al flavors of Solaris and majority of Sun hardware platforms.
• lAdvanced experience with server, and OS installations.
• lAdvanced OS upgrade, patch, and patch management experience.
• lVeritas and net-backup installation, setup, raid creation, disc file system, and maintenance
• lFlexibility and creative problem solving
• lOrganizing and facilitating meetings
• lCreating project plans and delivering projects on time and budget.
• lKnowledge of large corporate systems, applications and environments.
• lWorking with system architect on server solutions for exceeding expectations for customer needs to allow for future growth.
• lServer upgrade recommendations on older servers to help increase productivity.
• lCreation, management, and testing of disaster recovery procedures.
• lDelivery of service exceeding customer expectations.
• lExperience in multi-departmental, enterprise-level initiatives
• lExcellent communication skills both verbal and written including the ability to clearly document decisions
• lAbility to work in a team environment and independently
• lStrong communication skills to interact with technical and non-technical users
• lStrong analytical and problem solving skills with the ability to eliminate obstacles
• lKnowledgeable on job time frame estimates to get projects done by customer deadlines
• lSelf motivated, strong sense of ownership/accountability, and results oriented with the ability to manage time and schedules effectively
• lExperience successfully running, and organizing network upgrade projects 2000 servers .

Hardware:

• lSun Midrange Servers Sun Fire V490 Server, Sun Fire V890 Server, Sun Fire E2900 Server, Sun Fire 4900 Server, Sun Fire E6900 Server, Sun Fire V1280 Server
• lSun High-End Servers E10k, E15k, E20k, E25k
• lSun Netra Carrier Grade Systems 210, 220,440, 1290
• lDel and IBM Xeon servers running Windows 2003, Red hat, AIX, and Linux.

Operating Systems:

• lSolaris 2.5, 2.6, 7, 8, 9, 10, Solaris 10 zone experience.
• lRed Hat Linux
• lHPUX
• lAIX
• lMac OSX

Networking:

TCP/IP, NIS, DNS, DHCP, PBX, POP3, FTP RLOGIN, SMTP, Telnet, VOIP, Cisco routers, and switches.

Storage:

EMC, Hitachi, and SUN Storedge, Sun tape libraries, and Storagetek

Software:

Veritas 5.0 6.0, Powerbroker, Putty, Remedy, Vmware, srun, cuteftp, SUN System management console, Active Directory, Outlook 2000/2003, Weblogic, Peoplesoft, Oracle, and Siebe.

MAJOR EXPERIENCE:

Storage Implementation Project Manager

• lCompleted projects ahead of schedule to save bank 20 million dollar penalty.
• lWorked 30-40 projects concurrrently of al sizes and complexities to move al applications to new locations. Project budget ranged 2-40 million and involved over 10 corporate data centers.
• lMoved storage, backup and verified connectivity at new location for 1000 servers
• lManage the project finances and analyze variances and reforecast on a monthly basis
• Working with senior management, project managers and business units to determine necessary deliverables and recommend cost effective solutions for application needs. When applicable, this saved 50 of the orgina cost estimates provided to them.
• lWorked with network, storage, hardware and backup managers to provide resources, some of which were not orginally assigned to expedite projects ahead of schedule. This included offshore resources as wel.
• lOrder millions of dollars worth of physcia equipment while working with facilities staff and vendors to coordinate installation.
• lDefine and achieve client needs through weekly meetings and ongoing communication.
• lResolved any client problems and issues severa weeks prior their go live date.
• lProvided senior management with weekly updates on project statuses.
• lStreamlined departmenta service line agreements to cut down deliverable times by weeks.

Some projects:

• Moved 40 million dollars of datacenter storage and backup to other company data centers around the country to save on cost per sqft. If not moved within timeframe, the bank would incur a 20 million dollar penalty. Worked with numerous business units, project managers, senior management, vendors, network technicians, DBAs, storage and system admins to make this happen wel before the project deadline.
• Tasked with moving application storage and backups which calculated corporate interest equating to millions in daily interest payments.

Confidential

IT Security Analyst Team Lead

• lWorked over 27,000 security violations on one client.
• lCreated best practices for security
• lConfigure and create tools to help evaluate systems and recommend corrections based on output.
• lManage system patch levels with tools and work with System Administrators to have them installed per account time line specifications
• lE2E project management upon assigned rsources.
• lWork with Unix departments and System Administrators to insure corrections are implemented by appropriate deadlines.
• lNew systems coming online are compliant with account security controls
• lProvide reports on account status to management and account IT support staff.
• lManage tickets on account issues and document resolution activities.
• lBuild and deploy processes across client platforms
• lAssist in server installation and decommission efforts

Confidential

Administrator / Project Manager

• lPlan outages for Daylight Savings Time patch installation for al Unix servers. Provide OS patching plans and procedures.
• lManage Unix and software installation aspect of server projects.
• lProvide expertise to multiple projects and assist in reaching project goals.
• lHandle system administrative leve tasks on various UNIX servers for addition of peripherals, software, user accounts, and connectivity of users.
• lInteract with software support to assist with customer concerns and problems, to acquire a timely closure.
• lConduct Unix software and O/S support, server builds, installations and upgrades.

Confidential

Windows Administrator / Project Manager

• Support Third Party applications running on SCO/LINUX and Windows platforms.
• Overhaul department network and upgrade network infrastructure with Cicso equipment, and switches
• Manage al IT department and customer IT projects.
• Update al desktops running Windows 2000 or lower.
• Veritas backup and recovery for both user and project data.
• Handle addition of user accounts and groups UNIX and windows servers for addition of peripherals, software, user accounts, and connectivity of users.
• Interact with third party software Veritas, Microsoft support to assist with customer concerns and problems, to acquire a timely closure.
• Remove need to travel to satellite offices by installing remote desktop on all PCs
• Provide support to sales reps for customer network and what customer should buy to address growth and enhance productivity.
• Implement new network infrastructure for company and satellite locations

Confidential

Field Engineer

• 7x24x365 beeper support.
• Servicing centra, eastern Connecticut and southern Massachusetts.
• Resolve hardware problems for customer Sun servers and Sun desktops
• workstations. Motherboards, memory issues, CPUS, and various other on board FRUs
• Installation of hundreds of Solaris servers for incoming client to the area.
• Installation of system hardware into existing customer networks.
• Replace hard drives to restore customer raids.
• Rebuild servers using customer image.
• Replacement of faulty hardware such as NICs and fiber cards to restore servers to network.
• Troubleshoot customer problems, and provide a resolution in a timely manner to reduce downtime.
• Answer customer technica questions to meet specifications and needs.

Confidential

Help desk Level

• 7x24x265 beeper support
• Conduct Jumpstart installations
• Netbackup restores for customers
• Troubleshooting 3rd applications which where affecting Unix desktop performance.
• Interact with customers to free-up disc space to run simulations. Usually going thou server home, and/or ending up corrupt on usually large processes running on their system using abnorma system resources. Or causing excessive disc paging.
• Replacement of Unix desktop hardware to customer while their desktop was being troubleshooted or repaired.
• Interacting with Sun on site to resolve OS and hardware issues on both servers and desktops.
• Informing Unix help desk of upcoming outages, and resolution of server outages.