Summary:

• Over 9 Years IT Experience in different domains.
• Coordinate and manages project planning and execution for multiple projects.
• Constantly work with stakeholders and project managers to identify and manage project expectations, scope, resources and timelines.
• Work with internal and external customers, vendors, partners etc. to accomplish project objectives and deliverables.
• Proactively manage changes in project scope identify risk and develop contingency plans.
• Work with business owners and stakeholders to create, review and gain approval of scope and plans including measures of success, scope, schedule, costs, risk and issue identification and mitigation. Identify resources staffing requirements.
• Ensure that proposed project solution fits with agreed upon outcomes and deliverables including functional, technical, performance security, scalability, process and total cost of ownership.
• Manage day-to-day details of the project including the plan, schedule, resources, task assignments, scope, budget and risks. Track progress and monitor all development activities to ascertain and control progress.
• Lead the effort using creative approaches to problem solving and quality deliverables supporting business needs.
• Report schedule, budget and delivery details to business and IT Management. Proactively advise management of interim plans, potential issues, mitigations strategies and implications of requested scope or resource changes.
• Facilitate project meetings. Brief the project team on status reporting, risk identification, issue resolution, feedback and input from the team on project planning and execution.
• Experience in migrating Business Objects from XIR3.1 to XI 4.0.
• Solid expertise in Creating Complex Applications using Business Objects, Web-Intelligence, Import Wizard, Life Cycle Manager, Publishing Wizard, Report conversion tool, Designer, Planning, Metadata Manager, Crystal Enterprise 2008/XIr2/10/9/8.5/8, Xcelsius, Live Office, QaaWS, Dash Board Manager, Broadcast Agent, Auditor, Web Admin tool, Supervisor, Web Intelligence/Info view.
• Proficient in all phases of the Software Development Lifecycle SDLC including Requirements gathering, Analysis, Design, System Implementation, Performance Tuning, Testing and Support.
• Experience in designing and developing Universes, Full Client/Web-Intelligence reports, publishing and scheduling using CMC and event manager
• Expert in creating Dashboards, Scorecards using BO Dashboard Manager/Xcelsius 2008.
• Expertise in scheduling the documents using Central Management Console / Broadcast Agent.
• Experience in creating reports with Crystal Reports and dashboards with Crystal Xcelsius.
• Experience working with Crystal Xcelsius to display summary-level business data in a rich and intuitive format.
• Involved in using Crystal Xcelsius to Transform Microsoft Excel spreadsheet data into interactive flash media files for the upper level management.
• Experience in using various RDBMS like Oracle 10g/9i/8i, SQL Server 2005/2000.
• Involved in designing Databases and data marts on Oracle/Access. Widely used TOAD Oracle , and SQL Query Analyzer SQL server .
• Strong skills in Oracle including SQL, PL/SQL Packages, Functions, Stored Procedures and Database Triggers and Cursors .

Technical Skills:

• Servers: Infrastructure, Platform Sizing, Consolidation, Tiered and Virtualized Storage, Automated Provisioning, Rationalization, Infrastructure Cost Reduction, Thin Provisioning.
• Storage: Storage Capacity Planning, Storage Area Network SAN Planning, Network Attached Storage NAS , Partitioning, Rationalization, Architecture, Design, Data Migration, Synchronization Technologies, File Systems.
• Operating Systems and Software : Windows2000/2003/2008 R2 Enterprise Server, Upgrade Planning and Implementation, Linux Opportunity, Wintel Virtualization Architecture and Design, Solaris 8 to 10 Upgrades, AIX 5.3 Virtualization, Clustering and Grid Computing, Linux-on-Mainframe.
• Open Source: Creating Point of View documents, Sizing and Performance Analyses, Selection and Implementation, Platform Design and Selection.
• Databases: Teradata, Oracle 10g/9i/8i, SQL Server 2008/2005/2000, Performance Tuning, Clustering Design, High availability Architectures
• Virtualization: Virtualization Server, Storage, Desktop, Network Reducing Sprawl,
• Data Center: Optimization, Redesign, Consolidation, Co-location.
• Cloud Computing: Types of clouds Infrastructure, Platform, Software, Business , Disposition of Clouds Public, Private, Hybrid, Community and Virtual Private , Cloud Business Models Subscriber, Provider, Broker and Enabler .
• Infrastructure-Based Processes: Monitoring, Capacity Planning, Facilities Management, Performance Tuning, Asset Management, Disaster Recovery.
• Reporting Tools: Business Objects 4.0/XI 3.1/ R2/6.5, Web Intelligence, Info View, Crystal Reports XI/10, QaaWS, Import Wizard, Publishing Wizard, Xcelsius 2008, Data Quality
• Tools: EPIC CLARITY, HP Load Runner 11.5, ERWIN 4.1/4.0, MS Project, TOAD 6.5 and SQL Navigator 4.1, Lotus Notes, MS Word, MS Excel, MS Project

Work Experience:

CONFIDENTIAL

Project Manager

Responsibilities:

• Created custom .NET Apps to enhance the BOE Experience. Experience working with .NET SDK for Business Objects
• Modified security structure on existing environment to meet the client's needs.
• Worked closely with Production Support team on any critical issues encountered on Business Objects.
• Experience working with Crystal to display summary-level business data in a rich and intuitive format.
• Resolved technical and logical issues in the business objects application. Implemented Row Level security and User restrictions at universe level.
• Work with business owners and stakeholders to create, review and gain approval of scope and plans including measures of success, scope, schedule, costs, risk and issue identification and mitigation. Identify resources staffing requirements.
• Ensure that proposed project solution fits with agreed upon outcomes and deliverables including functional, technical, performance security, scalability, process and total cost of ownership.
• Manage day-to-day details of the project including the plan, schedule, resources, task assignments, scope, budget and risks. Track progress and monitor all development activities to ascertain and control progress.
• Lead the effort using creative approaches to problem solving and quality deliverables supporting business needs.
• Report schedule, budget and delivery details to business and IT Management. Proactively advise management of interim plans, potential issues, mitigations strategies and implications of requested scope or resource changes.
• Facilitate project meetings. Brief the project team on status reporting, risk identification, issue resolution, feedback and input from the team on project planning and execution.
• Installation, configuration and administration of Business Objects on windows platform.
• Installed, configured, maintained Multi-Clustered SAP Business Objects 3.1 on 64 bit Windows 2008 server.
• Expertise in SAP Business Objects 4.0/XI3.1 installation/configuration/implementation and support in a Windows 2008 environment, SQL Server 2008.
• Clustered SAP Business Objects environment with multiple servers in processing and application tier
• Implemented AD Configuration on Business Objects in windows environment.
• Experience working with EPIC on installations of RA's/Client Packs Provided by EPIC.
• Created users/groups and set privileges using Central Management Console CCM and security implemented.
• Created Batch files and scheduled them to back up Filestore FRS .
• Maintained a large size users/groups security Administration. Created additional CMS s on each server.
• Enabled/Disabled servers in Central Configuration Manager CCM and Central Management Console CMC .
• Created Server groups, Nodes, SIA server Intelligent Agents for efficient management of Business Objects. Added services and configured the servers to improve the performance.
• Upgraded the Business Objects XI 3.1 SP3 to Business Objects XI3.1 SP6.
• Installation, configuration and administration of Business Objects on windows platform.
• Installed, configured, maintained Multi-Clustered SAP Business Objects 4.0 plant on 64 bit Windows 2008 server and BO XI3.1 SP5 plant.
• Expertise in SAP Business Objects 4.0/XI3.1 installation/configuration/implementation and support in a Windows 2008 environment, SQL Server 2008.
• Clustered SAP Business Objects environment with multiple servers in processing and application tier
• Implemented LDAP/AD Configuration on Business Objects in windows environment.
• Stress testing using HP Load Runner 11.5, recording the script/scenarios to stress test the environment.
• Created users/groups and set privileges using Central Management Console CCM and security implemented.

CONFIDENTIAL

Technical Project Manager

Responsibilities:

• Manage day-to-day details of the project including the plan, schedule, resources, task assignments, scope, budget and risks. Track progress and monitor all development activities to ascertain and control progress.
• Lead the effort using creative approaches to problem solving and quality deliverables supporting business needs.
• Report schedule, budget and delivery details to business and IT Management. Proactively advise management of interim plans, potential issues, mitigations strategies and implications of requested scope or resource changes.
• Facilitate project meetings. Brief the project team on status reporting, risk identification, issue resolution, feedback and input from the team on project planning and execution.
• Installation, configuration and administration of Business Objects on windows platform.
• Installed, configured, maintained Multi-Clustered SAP Business Objects 4.0 plant on 64 bit Windows 2008 server and BO XI3.1 SP5 plant.
• Expertise in SAP Business Objects 4.0/XI3.1 installation/configuration/implementation and support in a Windows 2008 environment, SQL Server 2008.
• Clustered SAP Business Objects environment with multiple servers in processing and application tier
• Implemented LDAP/AD Configuration on Business Objects in windows environment.
• Stress testing using HP Load Runner 11.5, recording the script/scenarios to stress test the environment.
• Created users/groups and set privileges using Central Management Console CCM and security implemented.
• Created Batch files and scheduled them to back up Filestore FRS .
• Maintained a large size users/groups security Administration. Created additional CMS s on each server.
• Enabled/Disabled servers in Central Configuration Manager CCM and Central Management Console CMC .
• Created Server groups, Nodes, SIA server Intelligent Agents for efficient management of Business Objects. Added services and configured the servers to improve the performance.
• Upgraded the Business Objects XI 3.1 SP3 to Business Objects XI3.1 SP5.
• Resolved technical and logical issues in the business objects application.
• Defined standards for installing, maintaining business objects and documented onboarding/promotion process for Applications.
• Designed the Architecture diagrams for Business Objects and NOAD EQM servers using MS Visio 2010
• Defined ,Implemented and handled failover process and data recovery process Mandatory process
• Created object level and row level securities in designer using security restrictions option
• Migrated the Universes, reports, Users, groups from environment to environment using Import wizard and SAP Business Objects 4.0 tool called upgrade management tool
• Installed Business Objects and Crystal reports runtime SDK on webservers for .net application teams.
• Created silent installation packages for Business Objects 4.0 client tools.
• Experience in side by side client and server installation Business objects XIR2 SP4 and Business Objects XI3.1SP3 on same windows server .
• Resolved the database connectivity issue for Business Objects 4.0 with Teradata drivers,SQL server 2008
• Created daily, weekly status reports using Xcelsius, Live Office and Qaaws.
• Part of the user training created linked / unlinked, sub-report using Crystal reports 2008 SP3.
• Promoted content Universes, reports from Development, QA, UAT and Production servers with NOAD EQM.
• Worked closely with production support team and led the off-shore and on-shore BI team.
• Monitored performance of Business objects, Web application and webservers with NetIQ tool.
• Installed, configured NOADEQM Server with business objects and provided the training to end users.

CONFIDENTIAL

Manager

Responsibilities:

• Installation, configuration and administration of Business Objects on windows platform.
• Installed, configured, maintained Multi-Clustered SAP Business Objects 4.0 plant on 64 bit Windows 2008 server and BO XI3.1 SP5 plant.
• Expertise in SAP Business Objects 4.0/XI3.1 installation/configuration/implementation and support in a Windows 2008 environment, SQL Server 2008.
• Clustered SAP Business Objects environment with multiple servers in processing and application tier
• Implemented LDAP/AD Configuration on Business Objects in windows environment.
• Stress testing using HP Load Runner 11.5, recording the script/scenarios to stress test the environment.
• Created users/groups and set privileges using Central Management Console CCM and security implemented.
• Created Batch files and scheduled them to back up Filestore FRS .
• Maintained a large size users/groups security Administration. Created additional CMS s on each server.
• Enabled/Disabled servers in Central Configuration Manager CCM and Central Management Console CMC .
• Created Server groups, Nodes, SIA server Intelligent Agents for efficient management of Business Objects. Added services and configured the servers to improve the performance.
• Upgraded the Business Objects XI 3.1 SP3 to Business Objects XI3.1 SP5.
• Resolved technical and logical issues in the business objects application.
• Defined standards for installing, maintaining business objects and documented onboarding/promotion process for Applications.
• Designed the Architecture diagrams for Business Objects and NOAD EQM servers using MS Visio 2010
• Defined ,Implemented and handled failover process and data recovery process Mandatory process
• Created object level and row level securities in designer using security restrictions option
• Migrated the Universes, reports, Users, groups from environment to environment using Import wizard and SAP Business Objects 4.0 tool called upgrade management tool
• Installed Business Objects and Crystal reports runtime SDK on webservers for .net application teams.
• Created silent installation packages for Business Objects 4.0 client tools.
• Experience in side by side client and server installation Business objects XIR2 SP4 and Business Objects XI3.1SP3 on same windows server .
• Resolved the database connectivity issue for Business Objects 4.0 with Teradata drivers,SQL server 2008
• Created daily, weekly status reports using Xcelsius, Live Office and Qaaws.
• Part of the user training created linked / unlinked, sub-report using Crystal reports 2008 SP3.
• Promoted content Universes, reports from Development, QA, UAT and Production servers with NOAD EQM.
• Worked closely with production support team and led the off-shore and on-shore BI team.
• Monitored performance of Business objects, Web application and webservers with NetIQ tool.
• Installed, configured NOADEQM Server with business objects and provided the training to end users.

Environment: Business Objects 4/ XI release 3.1 SP5/SP3/R2, HP Load Runner, Web-Intelligence, Crystal Reports XI, Teradata, Oracle 9i/10g, PL/SQL, Xcelsius 2008, Windows 2003 server, HPSM, Site-scope.

CONFIDENTIAL

Manager

Responsibilities:

• Responsible in upgrading SAP Business Objects XIR2 to XI3.1 SP3
• Designed SAP Business Objects Architecture based on Sizing requirements with good capacity projection.
• Expertise in SAP Business Objects XI3.1 installation/configuration/implementation and support in a Windows 2008 environment, IIS/TomCat, Oracle 10g, and SQL Server 2008.
• Clustered SAP Business Objects environment with multiple servers in processing and application tier
• Configured multiple application servers with load balancer and IIS to enable Single Sign-on SSO and Windows AD
• Installed Life Cycle Manager and configured with subversion as per SAP standards.
• Extensively used Import Wizard to migrate content from XIR2 to XI3.1/BO 4.0 and also content from Development, QA to Production and maintained versions control using Life Cycle Manager
• Created Custom Access Levels for assigning security for reports
• Designed security based on environment restrictions and as per SAP best recommendations
• Defined users and their profiles with appropriate access privileges.
• Applied Patches to resolve the bugs in SAP Business Objects XI3.1
• Expert understanding in SAP Business Objects tool trouble shooting and tuning.
• Worked as SAP Business Objects Platform support to work on day to day issues and also involved in communicating with other application teams to maintain platform stability
• Managed with off-shore team on daily activities
• Worked on VB Macros SDK to extract the data from CMS to maintain the statistics of the environment.
• Designed Monthly Business Review documents explaining server activities by business line
• Worked on Trouble Shooting of database connectivity, performance tuning.
• Worked on DR Disaster Recovery Project to architect the system for failover and scalability based on business requirements.
• Implemented Report Bursting feature using Profiles and Publications
• Participated in business requirements Analysis, Report Designing and development of Technical Specifications, Testing and Implementation
• Create the functions and formatting the reports according to user requirements.
• Trained Users on Infoview, Webi-intelligence, Universe and Xcelsius using SAP Knowledge Accelerator KA
• Done performance tuning of the reporting environment and mentored developers, end-users in the usage of SAP Business Objects
• Designed Production System support and handling opened user cases. Working with database connections, SQL joins, cardinalities, loops, aliases, views, aggregate conditions, parsing of objects and hierarchies.
• Defined standards production support documentation for other developers to follow.
• Designed migration strategies from development to test Production.
• Scheduled Crystal reports and WebI reports.
• Conducted meetings with management and user community to understand the business requirements and convert Business requirements into technical specifications.
• Check the Job Server Trace, Job Server Monitoring and Job Server Error.
• Used HP Service Manager as help desk ticketing system

Environment: Business Objects XI release 3.1 SP3/R2, Web-Intelligence, Crystal Reports XI, Teradata, Oracle 9i/10g, PL/SQL, Xcelsius 2008, Windows 2003 server, HPSM, Site-scope.

CONFIDENTIAL

Lead

Responsibilities:

• Coordinated with Users effectively, and Coordinated with Architect for resolving the reporting issues with users.
• Installed Configuration of Business Objects XIR2 with CMS on IBM AIX 5.3 UNIX platform.
• Clustered the Central Management Server, Processing Servers Application Server.
• Implemented Best Practices for Using Business Objects Suite of Products.
• Actively involved in gathering server sizing requirements for software/hardware.
• Managed Business Objects Security on Folders,Universes and Applications.
• Added User Profiles to Business Objects and granted access.
• Facilitated meetings across Departments for implementing a standard Architecture for deploying Business Objects XI r2 across the entire Organization.
• Published Reports to CMC Central Management Console and involved in Scheduling and exporting the reports in different Formats.
• Built and Managed Data Integration jobs and performed data transformations using Data Integrator.
• Analyzed business process workflows and developed ETL procedures for moving data from source to target systems.
• Loaded data into Data Mart from Data Warehouse and scheduled jobs with Data Integrator.
• Worked on Audit Datamart project to load the data from Audit and CMS to Datawarehouse to maintain the history and also to join it other tables outside the box.
• Created Universes as per the user requirements and implemented with best practices.
• Implemented Row Level security and User restrictions at universe level.
• Created Reports using universe, Aggregate Awareness and index awareness, stored procedures, and freehand Sql as Data providers and writing the complex queries including Sub Queries, Unions, and Intersect.
• Experience in designing Web-Intelligence reports for Forecasting Revenues based on the historical data and used various delivery mechanisms and formats to deliver the reports.
• Designed and developed several complex reports using Hyper linking, drill down features, sub reports, cross tab reports, labels, summary reports.
• Wrote Functions and Formulas on Webi reports to calculate the Percentages and Summaries based on the group levels.
• Developed web services using Query as a Web Service Wizard QaaWS and deployed it to the server for developing Xcelsius dashboards.
• Extensively worked on Crystal Reports XI to build standard reports, cross tab reports and OLAP reports.
• Created grouping, selection experts, parameters and summaries depending on requirements.
• Experience working with Crystal Xcelsius to display summary-level business data in a rich and intuitive format.
• Involved in using Crystal Xcelsius to Transform Microsoft Excel spreadsheet data into interactive flash media files for the upper level management.
• Created and developed Analytics and Alerts for individual Dashboards, specific to functional heads using Crystal Xcelsius.
• Migrated and tested Canned and Adhoc reports from Business Objects XIR2 to Business Objects XI3.1
• Experience in writing test cases and test scripts to validate the queries
• Tested objects in the universe, to ensure the correct mapping of the objects.

Environment: Business Objects XI release R2/3.1, Web-Intelligence, Crystal Reports XI, Data Integrator 11.7, Oracle 9i/10g, PL/SQL, Xcelsius 2008, Windows 2003 server, UNIX.

CONFIDENTIAL

Lead

Responsibilities:

• Analysis of Client specifications and custom design applications.
• Worked on troubleshooting of different database connectivity, performance tuning.
• Installed Business Objects Enterprise and Published reports on Business Objects Enterprise Server and got involved in Business Objects Enterprise Administration.
• Defined Users, groups, categories connections with CMC.
• Implemented Import wizard publisher for migrating reports universes.
• Facilitate with tech Support to Formulate a Strategy for Implementing good User support.
• Designed architecture set up for development, production test repositories.
• Implemented web intelligence in distributed clustered Environment.
• Worked extensively with the Business Objects Designer in preparing Universes from the warehouse database.
• Created Universes based on the dimensions, detail and measures required for the analysis.
• Experience in the development of reports for financial needs of the business using Business Objects Reports.
• Created Web Intelligence documents for user reporting needs, to retrieve data by building queries using Business Objects universes and to use Web Intelligence to enhance documents for easier analysis.
• Developed Webi reports with Parameters, Sub-reports based on Stored Procedures and Queries by using Business Objects reports.
• Worked extensively with the major functionality of BO like Breaks, Alerter, Filters, Sorts, Query Prompt and Drill filters.
• Experience in Scheduling the Reports using Business Objects Enterprise.
• Published Reports in Business Objects Enterprise via Publishing Wizard and Business Objects Management Console.
• Installed and configured Crystal Reports XI and Created and Maintained/administer User groups in Crystal Enterprise.
• Created interactive excel dashboards and charts and graphs, created scorecards, metric analytics with Crystal Xcelsius.
• Experience working with Crystal Xcelsius to display summary-level business data in a rich and intuitive format.
• Tested the aggregate awareness to ensure the query is pulling correct level of aggregation.
• Participate in developing best practices data warehouse standards for production support environment.
• Excellent analytical and logical programming skills with a good understanding at the conceptual level and possess excellent presentation, interpersonal skills with a strong desire to achieve specified goals.

Environment: Business Objects Enterprise XI R2, Crystal reports XI, Xcelsius 4.5, Web-Intelligence, SQL SERVER 2005, SSIS, T-SQL, UNIX and Win 2000.

CONFIDENTIAL

Lead

Responsibilities:

• Interacted with Project Manager and Business Analyst to understand the requirements and modifying universe, report specifications.
• Modified, tested and maintained universes.
• Extensively used multiple data providers for building reports.
• Created cascading prompts at the universe level. These cascading prompts were used within full client and thin client reports to narrow down the selection parameters.
• Built Custom Hierarchies in universe to facilitate drill down in the Webi reports.
• Created and maintained Business Objects Web Intelligence reports.
• Analyzed the reports using Slice and Dice, and Drill Down.
• Performed data validation by creating adhoc reports.
• Created different types of reports, like Master/Detail, Cross Tab and Charts for trend analysis .
• Documented the deviations from the original specifications.
• Enhanced the reports by providing event-handling features.
• Optimized the usage of user objects, conditions and universe level filters.
• As a Supervisor created Users and Groups.
• Published the Business Objects reports to Webi.
• Experience in writing test cases and test scripts to validate the queries.

Environment: Business Objects 6.5, Oracle 8/9i, BO Designer, Web intelligence 2.6.x, Windows XP.