| Personal Information: Experienced Technical Project Manager, with over 14 years in Information Technology providing creative problem solving, team leadership, and solution design and delivery. Particularly good in entrepreneurial environments with room for creativity and developing flexible structure as needed for projects. I successfully lead teams without direct authority, through strategies of gaining buy-in, structured open communication, and capitalizing on individual innovation. |
| Opening Statement: Having managed projects in the IT industry for over a decade I have focused on gaining knowledge and understanding across the industry including application development, security, server and network support, compliance, audit, and consulting. |
| Skills: | Project Management | Development and delivery of entire project management lifecycle, scope, schedule and cost estimates. Open Air, Primavera and MS Project reporting Financial planning and management Creative problem solving with shared resources, shortened timelines, and budget constraints Managing multiple simultaneous projects, schedules, and resources | | Business/Systems Analyst | Business case development User/stakeholder buy in SDLC and Waterfall, Agile, UAT Gathering and defining business, functional, and user requirements Security, server and network integrated requirements with applications | | Continuous Improvement | Facilitating best practice and continuous improvement methods and delivery Development of quality improvement tools for IT Root Cause and Corrective Action, Value Stream Mapping | |
| Employment History: | Senior Project Manager | | CONFIDENTIAL | - Effectively lead over 20 projects encompassing multiple products lines each project 6-12 months in length, within 10 of budget and within scheduled go-live date
- Currently managing 5 projects, totaling .5Mil in revenue
- Successfully lead beta product functional testing coordinated with development, and product management
- Developing new process tools and techniques for cross functional team communication
- Working with cross functional, global teams: hosting, infrastructure, account management, sales, portal and CRM, to build secure and integrated compliant solutions
- Developing standard customer facing presentations and internal financial tracking tools and processes for Professional Services
| Business Intelligence Manager | | CONFIDENTIAL | - Developed solutions for business report requirements from divergent systems and in coordination with industry standards and requirements, ISO 17799 and 27001/2
- Design and implement Great Plains security structure from out of the box
- Manage all database and related file security structures
| Prevention Services Specialist | | CONFIDENTIAL | - Analyzed, created and delivered outreach classroom training and education
- Worked with cross-functional teams in developing uniform training
| Quality/Disaster Recovery Coordinator | | CONFIDENTIAL | - Organized facility quality initiatives, managed project deadlines and communication
- Performed disaster recovery testing for managed operation customers
- Developed auditing processes for policy and procedures against NIST 800-34, ISO 17799 and 27001/2 standards
| Technical Services Manager | | CONFIDENTIAL | - Researched and identified system and business process improvement solutions to help cross-functional teams meet departmental and business goals
- Completed internal assessment against PCI DSS Level 3
| Senior Business Analyst | | CONFIDENTIAL . | - Facilitated and created project plans and project resource requirements related to IT security
- Liaison between security and business, developed IT policies and procedures in compliance with ISO 17799 and 27001/2 standards
- Audited against SOX 404 and PCI DSS standards
| Information Technology Auditor | | CONFIDENTIAL | - Facilitated risk based audits for applications, operating systems, and interfaces
- Audited against HIPAA Security, COBIT 4.1, and ISO 17799
| Senior Systems Analyst | | CONFIDENTIAL | - Developed and managed IT infrastructure and departmental team, network security and compliance
- Documented SAP and BW functional enhancements for supply chain/manufacturing
- Facilitated the development of business report needs in Crystal Report and Report Builder
- Analyzed, developed, and maintained database applications using VB, VBScript, SQL, ASP
- Maintained network and database security
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