EXECUTIVE SUMMARY :

• Over 19 yearsof total experience in Software Development and in Project Management in multiple industries includingTelecom Solution,Consultancy, Petro Chemicals and Cement.
• Deep experience of 14 years in the Telecom BSS, specializing in Amdocs Billing systems Ensemble and Enabler
• Extensive consulting experience for large corporations in North America, South America, Europe and Asia
• Expertise in E2E Telecom BSS,wholesale Reseller billing,Business analysis, design, implementation,system conversions,Architecture, Data Quality, Testingand End user Training.
• Goal-oriented individual with very strong technical and leadership capabilities, effective negotiation skills, Production Support, client-facing experience and excellent communication and presentation skills
• Very organized with strong problem-solving skills, positive attitude, extremely motivated and innovative with great passion for excellence
• Proven ability to integrate projects with quality methodologies to achieve solid, comprehensive solutions those come in on-time and on-budget.

TECHNICAL SKILLS

Journey Summary .

Confidential

Position Held: Data Architect

• Frontier bought 1.4M customers from AT T of Connecticut market and initiated a conversion project of these customers from AT T to their own mainframe based billing system DPI. I am a late addition to this effort as Data Architect for products. As Data Architect, my responsibility is to provide a solution for creating a mapping between the source products from AT T to target products of DPI. It is a very challenging and complex role with many products distributed in more than 65 systems in AT T. My responsibility also includes explaining this mapping with logical flow to development team. I am also responsible to resolve product related defects created by testing team.

Confidential

Position Held: Principal Architect

• T-Mobile initiated a new Enterprise Data Ware platform and started landing data from different billing platforms like Samson Amdocs Billing system for Postpaid , RPX Prepaid , NetCracker wholesale billing etc. As Principal architect in Business Intelligence Reporting my responsibility was to coordinate between businesses and billing systems, help in analysis of billing data, determining the target landing zone for it. Part of my responsibilitieswas to provide Solution Design and overall technical leadership for Projects which also includes managing technical resources comprising of Solutions Architect, Data Architect, Functional Analyst and System Analysts. My own deliverable was HLSD High Level Solution Design and ASD Architecture Specific Document for any project and I was also responsible to approveother BI artifacts which includes BRD, FSD, Impact Analysis, Source to Target Mapping,Source System Analysis and BI Reporting Requirement Document BIRRD .

Confidential

Position Held:Business Development Manager

• Business Development Manager was an important customer facing position. I worked for client MetroPCS. For any new initiative I used to get a concept from MetroPCS. My responsibility was to explore the concept by talking to the Metro's business people and understand their requirement and create BRD from this concept. This BRD used to be sent to Amdocs development team working offshore and conduct meeting with them to explain the requirements. My responsibility was to co-ordinate between Amdocs development team and MetroPCS at various phases from BRD, HLE, HLS, IA, UAT and production implementation. I used to lead the effort from Concept to Solution.

Confidential

Position Held:System Analyst

• Main point of contact between business and IT for any issue related to BI reporting for prepaid and also for EDW.
• Investigating any reporting issue and contacting with the development team if it needs a code change.
• Performing Impact Analysis of the business requirements for any new project in PRS and EDW.
• Identifying all changes required in the existing PRS and EDW for the any new project, documenting it and explaining development team about these changes.
• Supporting the System test and UAT.

Confidential

Position Held:Lead Business Analyst

• Understanding and gathering the business requirements from PRT business people.
• Converting business requirements into process Flow.
• Organizing and felicitating the JAR Joint Analysis Review and JAD Joint Analysis Design session for requirements with PRT Business people.
• Understanding the Amdocs proposed Solution, mapping it with the requirements and doing the Gap analysis.
• Participating actively in Amdocs Discovery and Scoping session.
• Analyzing the Action Items and MoM from Amdocs Discovery and Scoping session.
• Explaining the Amdocs proposed solution to different business groups.
• Proactively proposing the solution of any new customization item to PRT management.
• Making sure that the proposed solution provided by Amdocs is efficient and fulfill the business needs.
• Primary point of contact for billing, Bill Printing, A/R , collection and RA issues and clarifications.
• Led the Bill Presentation MOCK session with Business and Amdocs and finalized all different Bill formats like Paper,Non-Paper EBill, .PDF, .CSV etc. , all letters format and file formats for external entities.
• Finding the Revenue Leak and provide suggestions in the existing wireless system and to be installed wireline system.
• Verifying the Technical solution provided by Amdocs for different requirements and CRs.
• Estimating the cost of CR and validatingthe cost quoted by Amdocs.
• Providing technical expertise for High Level Solution Design for all existing interfaces from different legacy system to Amdocs Ensemble.
• Performing Bill to Bill comparison and validating the format and the data in the Bill.
• Providing Technical experience to testing team,Reporting Team, validating test cases and explaining the Gaps and suggesting creating new cases for System Test and UAT.
• Provided the onsite support to the customer service Center of PRT after Conversion.

Confidential

Position Held: Senior Subject Matter Expert

• Expertise in researching and resolving complex system defects.
• Impact Analysis of the requirements, detailed designing, development and unit testing.
• Lead small teams in Project Planning, design, and development of maintenance enhancements.
• Primary point of contact for urgent production issues in A/R, Collection and Billing.
• Primary point of contact for Billing Rejects, Bill Cycle Management issues and A/R Balance mismatch.
• Investigate the Revenue Leak points and take necessary corrective measures.
• Provide technical Application subject matters expertise as required.
• Conduct Code Review.
• Co-ordinate with QA team in designing test cases, review and provide detailed instructions for implementation plan.
• Provide technical guidance to insure that installed system is working effectively and the purposed system will meet organizational future needs of the customer.
• Giving directions, training, and guidance for new team members.

Confidential

Position Held: Team Leader

• Researching and resolving day to day issues pertaining to A/R and Collection.
• Taking the new requirements, creating Impact assessment and detail designing.
• Providing guidance in development to team members.
• Code Inspection
• Creating complex test cases and supervising the unit testing done by my team.
• Coordinating with the testing team for system test.
• Primary point of contact for any A/R and Collection issue.
• Expertise in resolving the production iss ues in quick time sitting on site with the client.