Leadership Professional

• Organized, honest and motivated professional with several years of solid experience in project management is eager for more challenges. Reliable team leader is skillful in finding innovative ways of reducing expenses. Driven expert is highly experienced in shift management, training and leading a team of individuals brought together from different backgrounds, to perform a single function. Has a proven track record to drive and maintain progressive business growth.
• Outgoing, active and hard working achiever has demonstrated abilities to multitask and perform all duties at a high level. An independent problem solver very charismatic in dealing with customer relationship has practiced management skills with an extensive comprehension of productivity. Diligent specialist is detail-oriented and has leadership abilities which can help drive and inspire employees to accomplish their goals and perform in the industry. Possesses excellent interpersonal skills and the determination to promote company development in commitment to excellence.
• Outstanding Leadership Talent Conflict Resolution
• Excellent Organizational Skills Exceptional Management Expertise
• Outstanding Communication Skills Creative in Problem Solving
• HVAC

Professional Experience

Confidential

Project Manager

• Responsible for the management of 7 staff employees.
• Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project.
• Establishes work plan and staffing for each phase of project, and arranges for recruitment or assignment of project personnel.
• Confers with project staff to outline workplan and to assign duties, responsibilities, and scope of authority.
• Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget.
• Reviews status reports prepared by project personnel and modifies schedules or plans as required.
• Prepares project reports for management, client, or others.
• Confers with project personnel to provide technical advice and to resolve problems.
• Coordinates project activities with activities of government regulatory or other governmental agencies.

Confidential

• Delivery Manager-Imaging Services/Technical Infrastructure Project Manager
• Managed and supported key merger and Integration efforts to help define and implement a standardized operational program.
• Developed and supported the delivery of strategies, business cases, transition communication, financials and training for multiple cross-functional impacted work groups.
• Oversaw project staff, development of project plans, identification of risk/issues/concerns and developed mitigation plans to bring project back on track.
• Completed Business, Systems and Financial Analysis.
• Initiated and directed highly complex Development and Infrastructure projects.

Confidential

Program/Project Manager

• Managed the Enterprise Technology advancement of the 2010 Medicare Supplement Plan F product via web based for consumers within the Senior Market.
• Managed and directed company-wide initiative to establish formal document management process across all business units.
• Analyzed available information and proactively created plans for adjustments within the enterprise to ensure on-going improvements and facilitating sound decision making.
• Effectively coordinated project activities to accomplish objectives, including interaction with other strategic and tactical projects. Ensured adherence to quality standards and reviews deliverable with PMO project methodology.
• Managed migration and conversion of mainframe applications and data to modern information technology infrastructures.
• Managed vendor activities and communications to assure vendor deliverables are consistent with project timelines, SOW and quality standards.

Confidential

Senior Product/Project Manager

• Managed the Standard Data Processing System SDPS , which supports the Quality Improvement Organization QIO program and Centers for Medicare Medicaid Services CMS community.
• Managed multiple projects that were diverse in nature, including proposal development, planning, systems design, development and implementation, customer interface, and collecting information and reporting on contract deliverables. Ensured projects are completed in an accurate and timely manner according to customers and company's business and technical requirements.
• Oversaw all project related disciplines required for the successful and timely completion of the project, including, support of new platform, .NET system.
• Managed initiative to evaluate and enhance existing document management process.
• Evaluated, motivated, and coached professional and support staff. Ensured staff had all resources and support needed to be successful.
• Performed actual to plan comparison on the project, identified any deviation from the project baseline and, as appropriate, requested timeline extensions and/or budget increases.

Confidential

Project Manager

• Managed two of the top 10 projects in the organization to achieve desired business objectives which included identifying and developing data quality/integrity business process mapping. Also, recommended and managed the implementation of existing and new business processes, policies, and procedures. Developed, managed and implemented strategic business processes to support new business requirements.
• Facilitator of the Prioritization Committee Directors for the portfolio of all corporate programs and projects. Responsible for internal and external resource management, budgeting, and cost containment.
• Coordinated and prioritized all aspects of projects, including communication, initiation, planning, execution, monitoring/control, and completion.
• Responsible for the management of associates including: performance management, salary planning and administration, training and development, workflow planning, hiring and placement, and disciplinary actions.
• Successfully implemented a one point of entry system and new Imaging Technology Platform throughout a paper-ridden organization for all New Business Submissions, Processors, Underwriters Techs, and Underwriters.
• Successfully led effort to enhance existing document management process.

Confidential

Project Manager

• Provided Project Management and Business Analysis expertise on a multi-million dollar, highly complex, compliance-training project. Was also a leader in facilitating strategic ideas and involved in evaluating many facets of the organization's training and learning structure. The project enabled the organization to continuously provide its employees the necessary compliance training to meet federally regulated standards.
• Identified and documented training dollars and resources for budgeting.
• Authored Statements of Work SOW , and Training Needs Assessments TNA .
• Facilitated meetings with Subject Matter Experts, Instructional Designers, Business Unit Leaders, Executive Risk Management Group, Technical Teams, and Sponsors.
• Facilitated meetings and negotiations with Legal and Contract Servicing i.e. Procurement .
• Evaluated and inventoried in-house training needs versus out-sourced products, and presented and recommended solutions that would positively affect the organization.
• Completed Instructional Designer's on-boarding process and documentation.
• Played a key role in an effort to enhance existing document management process.
• Authored and Completed Requests for Proposals.

Confidential

Project Manager

• Managed the rebuilding of the Model Office, which is used to validate the quality of software solutions before they are implemented in production. Prior to this project, testing the project deliverables and meeting project schedules was complex, since the availability of a test environment did not meet the company's needs.
• Acquired and deployed the DataTrax Environmental Monitoring System that provided monitoring and metrics for all Computer Room Electrical, PDU's, UPS, Battery Backup, HVAC, FM-200 Fire Suppression, Leak Detection systems and etc.
• Involved in the analysis and acquisition of the Raritan KVM Keyboard Video Mouse System for Model Office and designing server racks for Model Office
• Involved with contract negotiation and maintenance agreements for various Data Center Service Providers like Getz Fire Suppression Systems, Air Conn, MGE, and Commonwealth Electric.
• Managed the first web application on the new web platform for .NET.
• Identified the critical success factors and used them in preparing the quality assurance plan.
• Presented the test plan and SDLC work break-down structure to project stakeholders to obtain their buy-in.
• Developed the necessary business rules for heating/cooling specifications to meet fire and building codes.
• Facilitated meetings, project direction, timelines, milestones, and discussions with Architects, Team Leaders, key stakeholders, Vice Presidents, and Senior Leadership Team to ensure business buy-in.