Business Project Manager Resume Profile, WT - Hire IT People

Summary

Over 15 years experience in the IT industry. Mainly Project Management, Database Administration, Operations Management and Data Center Analyst. Experienced in handling major Oracle and SQL Server Data Migration projects, Systems Rationalization projects and Business Processes Reengineering projects from inception to completion. Also experienced in Information Technology Infrastructure Library ITIL methodology. Rolled out ITIL Change Management, Incident Management and Problem Management processes. Experienced in managing projects using PRINCE2 methodology Very instrumental in composing an e-Government Technical Blueprint and e-Government Strategy for the entire Government.
PRINCE 2. ITIL. MICROSOFT PROJECT. POWER POINT. EXCEL. ORACLE 8,8i, 9, 9i 10G. AS/400. UNIX AIX/Solaris . SQL SERVER 2000 2005. WINDOWS NT . Global Payments and Investigations Systems GPI GPS

EXPERIENCE

Confidential

Business Project Manager

Coordinate project management from initiation through implementation, including phases such as planning, analysis, design, development and implementation
Establish project requirements, priorities, and deadlines. Ensure projects are completed in accordance with all Risk, Architecture and other relevant firm wide guidelines.
Work with Subject Matter Experts to determine the Level of Effort needed for projects
Coordinate tactical management of new projects
Coordinate communication of Data Migration projects between IT and Lines of Business
Create an online link for storing all project documents and update them regularly
Provide management with a weekly update
Schedule and attend regular meetings as needed

Confidential

Operations Specialist Global Payments Investigations Department

Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies and optimize relations with regulators by addressing any issues.
Monitor and processes payments failing for insufficient balances, including payments to and/or from accounts which have blocks or stops placed against them.
Work with account managers and credit officers to determine account standing and request payment release approval.
Provide assistance in daily activities within Payment Operations Communications, ensuring timeliness, quality and procedures are followed.
Investigate complex financial transactions and take appropriate actions to resolve all global funds transfer related inquiries.
Complete data entry or repair of electronically transmitted funds transfer requests in a timely and accurate manner.
Complete a broad range of complex processing, operational, customer service, legal and/or accounting-related specialized duties in support of assigned area of Payments Cash Management.
Resolve unusual issues, investigating their source to minimize or eliminate future occurrences.
Maintain appropriate records of activity and assist in development and maintenance of procedural and/or training manuals.

Confidential

Senior Project Manager

Responsible for managing projects from inception to completion
Develop a Business Case for every project per PRINCE 2 methodology
Responsible for e-Government Systems Rationalization project
Facilitate e-Government Systems Integration Projects and provide guidance to different
Government agencies
Play an instrumental role in producing the Botswana National e-Government Strategy document and Technical Blueprint
Work with the Business Process Reengineering Department to reengineer Government processes
Oversee performance of projects on a daily basis, sometimes multiple projects at a time, a lot of consideration given to time, budget and quality
Use project plan and task breakdown structure to guide teams in the implementation of projects.
Provide continuous feedback to management on status of projects
Manage project scope.
Identify project risks and come up with mitigation plans
Member of e-Government Project Management Office e-Government PMO
Use Microsoft Project to compose and update project plans
Do project updates presentations for senior management using Powerpoint

Role of e-Government PMO:

Ensure project teams have access to the required resources funding, reports, human resources,
Infrastructure etc
Measure and report progress of projects to the Joint Steering Committee and
e-Government Board.
Define milestones and deliverables for Project Execution Teams PET .
Monitor and report status of key milestones and deliverables of the e-Government Programme to
the e-Government Board
Conduct regular status meetings.
Monitor issue resolution.
Manage change control process.
Coordinate strategic initiatives through cross-project management.
Foster clear communication and synchronize activities among multiple project sites.
Maintain project documentation repository.
Manage sign-off of key deliverables.
Conduct Quality Assurance reviews.
Facilitate workshops and software trials.

PRGRAMS AND PROJECTS MANAGD FROM INCEPTION TO COMPLETION:

Development of the country's e-Government Strategy five year program with multiple projects
Migration of data from Oracle 9i to Oracle 10G for six major Government systems. Migration
lasted eight months for two systems and six months for four systems.
Systems Rationalization projects for different Government agencies

Confidential

Oracle SQL Server Database Administrator DBA .

Responsible for the day to day performance of Oracle and SQL Server databases and applications
Grant users access to databases while adhering to the company security standards.
Perform daily, weekly, and monthly database checks using in-house scripts.
Perform sizing of tables and indices in order to facilitate capacity planning
Troubleshoot connectivity issues.
Provide on-call support for after hours problems critical to both Oracle and SQL Server
databases.
Document and implement in-house procedures.
Migrate data across different databases and servers
Create new databases and install software on servers

Confidential

Data Center Analyst

HONORS