We provide IT Staff Augmentation Services!

Program Manager Resume Profile

4.00/5 (Submit Your Rating)

NY

SUMMARY

  • Experienced, objective-oriented and visionary senior IT professional with successful track record of providing direction and leadership in implementing cost-effective and quality IT solutions for global business requirements
  • Comprehensive experience in Program / Project Management including management of Risk, Quality, Budget Time
  • Extensive technical and management experience in developing and implementing strategies solutions for various functional and technical areas in IT, Data Management Master / Reference Data Management, Database, Business Intelligence, and ETL , Infrastructure Cloud, Servers, Storage , IT Managed Services
  • Managed IT functions - Data Management, Application Development, Change Management, Security Management, Compliance ITIL SOX , IT Operations, Help Desk, QA, Staff Development, etc.
  • Demonstrated proficiencies in Problem/Crisis Management, Negotiation, Client and Vendor Management, Contracts/Negotiations.
  • Excellent leadership, team-building, inter-personal, presentation, and communication skills.

Proficient Functional Areas:

  • Program/Project Management IT Management Compliance-SOX/ITIL
  • Data Architecture/Management Change Management Risk/Security Management
  • Data Governance/Data Quality Leadership/Team Management Training/Staff Development
  • Application Development Internal Security/Audit Client/Vendor Management

IT Consulting Experience:

Confidential

Program Manager / Information Architect

  • Create an inventory of all objects across various technology areas within Information Management data flows and identifying all objects to be impacted by changes due to ICD-10 Compliance for Remediation, and providing the information in a Dashboard
  • Document Project Charter, Scope, Business Requirements, Technical Requirements, Remediation Approach Remediation Effort Estimates, Resource Requirement and other artifacts required for successful delivery of ICD-10 Compliance solution
  • Manage adherence to Emblem Health's EPMO Enterprise Program Management Office guidelines for PPM Project Portfolio Management , PMLC Project Management Life Cycle , SDLC System Development Life Cycle covering project planning, monitoring, reporting, communications, budgeting, time lines and all other aspects of Project Management
  • Managed a team of business/data analysts, DBAs, ETL/Business Intelligence professionals, QA in supporting remediation work across various technology areas for compliance to ICD-10 Coding Standards
  • Providing Information Architecture oversight / roadmap for developing MDM solution, applying CDM and LDM modeling techniques

Program Manager

Confidential

  • Document current state and evolve future state architecture for Data Assets in supporting Business Requirements / Goals
  • Manage current / pipe-lined projects and business requirements by prioritizing, estimating, budgeting, and planning implementation
  • Provide direction to business/data analysts, DBAs, ETL/Business Intelligence professionals, QA in supporting existing environment and in successfully developing and implementing new solutions / enhancements
  • Manage multiple projects end-to-end, including project schedule, milestone, budget, communication, risk and quality,
  • Provide inputs to senior management for process improvement related to project delivery and management
  • Improve IT processes related to Management of Change, Incident, Problem, Projects, Production Support, etc.
  • Setup Data Governance and Data Quality processes to improve Data Quality and Accuracy

Sr. Program Manager

Confidential

  • Provide leadership to a team of business analysts, data analysts, data stewards through all phases of the project
  • Manage all aspects of the project from schedule, milestone, budget, communication, risk, quality, and integration to existing systems
  • Define data integration and data quality requirements for ETL module, reporting requirements for Business Intelligence
  • Ensure business requirements are fully met with supporting solutions in relation to data model, dimensions/measures, summarizations, star-schema, etc.

Confidential

  • Managed multi-million dollar Client Engagements, Projects and Programs related to business and technology transformation
  • Managed Off/On Shore Delivery Model in diverse technology and business areas like Managed Services Global Operations, Application Development, Information Management Data Architecture/Data Governance , Enterprise Architecture, ecommerce, Infrastructure Cloud Computing, Virtualization, Storage-NetApps/EMC, Servers-Solaris, AIX, HP, Data Center-Migration/Setup, DR/BCP , QA/Testing, Compliance/Risk, ERP SAP ECC, SAP/BW, Oracle, PeopleSoft , Analytics / Business Intelligence, etc.
  • Managed program / projects involving technology and data transformation from Oracle / PeopleSoft ERP to SAP ERP
  • Managed all aspects of Client Engagement Programs including Charter/Vision, Scope/SOW, Objectives, Schedule/Plan, Risks, Resources, Budget, Client expectation, Communication, Business Development, RFI/RFP, Quality, SDLC Phases, Release Management / Change Management, Resource Supply Chain Management, Vendor Management, Contracts / Negotiations, etc.
  • Managed Programs Projects globally, involving diverse teams, cultures, time zones and technologies, using various PDLC methodologies Agile, Waterfall and providing metrics based progress reporting Earned Value, etc.
  • Aligned business user requirements to IT Business Technology Services, monitoring / tracking organizational goals, SLA's KPI Metrics, and ensuring solution architecture/delivery of services within budget and stipulated time-lines
  • Demonstrated leadership challenge project teams to adhere to standards / governance policies to deliver best performance
  • Provided guidance and set direction for various technical teams in adopting standards, in following governance policies, in developing Enterprise Architecture artifacts road maps
  • Responsible for exploring opportunities for providing new services to enhance revenue opportunities

Confidential

Sr. Program Manager

  • Managed PMO groups to ensure Pfizer/Wyeth integration is on track to achieving synergy savings within budgeted cost
  • Project Management of Data Architecture, development and implementation of a Data Management solution to build a PMO Data Warehouse and Business Intelligence capabilities for Global PMO managing 1Billion Pfizer-Wyeth integration to monitor and manage program health related information for over 300 Programs across 12 LOB Lines of Business
  • Program Management of multiple projects related to Data Center consolidation / sunset / setup, Infrastructure Upgrade EMC/NetApps, Servers, CISCO , Application Portfolio Management, and Data Consolidation / Virtualization..
  • Gathered business requirements for trend analysis, look-ahead projections, drill-down capabilities, dash-board and program health reporting using Business Intelligence on risk/issues, trend analysis, monthly reports, source systems, etc. and architecting solutions using onsite/offshore resources
  • Managed Data Quality, Data Architecture, Data Governance, Data Analysis/Integration, Data Migration/Integration of program data from diverse source systems, Change Management and Release Management
  • Identified opportunities within data domains for highlighting trends, risks, and issues enhancing business intelligence for PMO
  • Developed client relationship to meet SLA for existing programs/projects, and explore business development opportunities

Confidential

Enterprise Architect Program Manager

  • Develop Current State Architecture, Target State Architecture, and Road Map keeping Technology and Business strategies aligned
  • Develop architecture patterns to leverage sharing, standardization across organization, deliver business value/efficiency at low cost
  • Guide and Manage projects, providing architectural governance towards Target State, providing direction towards adoption of standards, methodologies and improved processes., designing Service Oriented Architecture SOA
  • Perform Architectural Review of technology spending/budget and processes/projects/products to ensure alignment with Target State and Road Maps, and driving resolution of conflicting views / priorities towards optimal solutions
  • Evaluate develop solution architecture with infrastructure components like Storage-NetApps/EMC, Servers-Windows/Solaris/AIX/HP-UX, etc.
  • Optimize IT tools and processes supporting Management of Application Development SDLC , Programs/Projects PMO , Change Management, Release Management, Incident Management, Problem Management, DR/BCP, etc.
  • Manage Project and Architecture for VSAM to DB2 Migration from legacy system involving Data Quality/Cleansing, Data Architecture Governance, Data Migration, Business Rules Management, and all aspects of Data Management
  • Develop and implement IT Policies for SDLC, Project Management, Security, Patch Management, Change Management/Control
  • Communicate technical approaches/solutions to management, business and technical audiences facilitate buy-in by stakeholders
  • Provide IT management on technology projects, ensuring compliance with established architecture principals using TOGAF

Confidential

Program Manager / Architect

  • Manage a technical team of 35 including Vendors/Sub-Contractors for developing a Web-based solution for Special Education Program SESIS of New York City Board of Education NYCBOE . Total cost of the project is 55 million. Technologies Oracle 10G, RAC, Streams, CDC, Object Oriented Design/Analysis, Data Warehouse Builder DWB , Data Guard, MS SQL/Cluster, .Net, J2EE, Web Services, WAN, Active Directory LDAP , etc.
  • Project Management and Data Management of nine technical streams including development of Operational Data Store ODS and Data Warehouse, Master Data / Reference Data Management, Data Architecture, Data Governance, Customization of a Document Management product Laserfische , Configuration Management, System Integration, Infrastructure procurement and Data Center setup primary and fail over , Alignment of application security model with Enterprise Security Model, Product Development/Enhancement, Manual Data Cleansing, etc.
  • Perform Business Analysis - identify Subject Matter Experts SME , schedule Business Process Review BPR / Joint Application Development JAD sessions, Document business requirements as Functional Specifications, Get sign-off on Functional Specifications from users, etc.
  • Apply best practices related to SDLC standards for managing system development project from Business Analysis through Design/Development/QA, and UAT/Implementation, including evolving and implementing procedures for Release Management, Change Management, Communications, Application Development, Security, etc.
  • Responsibilities include creating project schedule from Work Breakdown Structure, managing project teams, task allocation/prioritization, interaction / contract negotiations with client and sub-contractors/vendors, evaluating project risks, and managing project scope.
  • Technical responsibilities focus on strategic solution to technical/architectural issues, providing stable, efficient and scalable architecture environment, development of efficient data architecture/models, managing various sub-project teams and their inter-dependencies, etc.
  • Security related responsibilities include implementing measures to protect privacy of educational data from system administrators, potential hackers, developers and unauthorized business users using Data Masking and Data Encryption products
  • Provide architectural oversight, data center setup, creating procedures change and release management , hiring, mentoring, client presentations, and driving collaborative efforts with diverse teams to meet set objectives

We'd love your feedback!