SUMMARY

• Overall 12 years of IT experience with expertize in Project Management, System Design, Development, Execution including Implementation, Customizatiion, Configuration, Administration, Upgrade, Testing, and Training of OpenText based ECM/EDM systems
• More than 6 years direct onsite experience with OpenText OT Livelink/SAP based ECM platforms in Oil and Gas, Banking, Energy and Utilities, and 5 years with Network Management System NMS in Telecom and Fraud Management System domains
• Involved in various Project Management related activities such as Project Proposal, Scope Definition, Cost Estimation, Requirements Gathering, System Capacity and Performance Assessment Resource Allocation, Development Activities, Business Practices, Testing and Documentation, Project Roadmap, Project upgrade plan, Operating Level Agreement and Technology OperationsSystem Support Guides, and executing project dashboard, status calls, Livelink Operational Play book
• Worked on the System architecture and design to upgrade existing Livelink v9.7.1 based ECM Platform to CS10, and clustered OT Archive Server platform from version AS 9.7.1 to AS 10.5 for clients CapitalOne Bank and Southern California Edison SCE
• Worked on Content Server upgrade from version CS10 U9 to CS10 U12, and built out production SAP Vendor Invoice management VIM for client Marathon Petroleum Corportaion MPC
• Good experience in setting up OpenText Livelink based ECM/EDM Platforms Production, Disaster Recovery, Test, Development, and Dev In A Box DIAB consisting of more than 40 instances, 68 Index Partitions, 20 Servers, 40000 Users, 84 TB data, multiple storage platforms NetApp, EMC Celera/Centera/Isilon, SAN in both Virtual and Physical Server environments.
• Worked on Data Migration from legacy Document Management and Records Management DM/RM platforms Filenet, OpenText e-DOCS Humming Bird, DocsOpen to centralized OpenText ECM platform, including data migration from one storage platform Net App to another EMC Celera/Centera, Isilon for CapitalOne Bank and SCE
• Designed and developed many custom modules using OpenText OScript, Content Server Web Services, Microsoft.NET/Java technologies to support various business process in SCE and MPC
• Worked on integrating OpenText Livelink ECM Suite with various external systems such as SharePoint Application Governance and Appliances- AGA , SAP Vendor Invoice Management-VIM and Employee File Management-EFM , Outlook/Lotus Notes, Enterprise Connect, Enterprise Scan and Enterprise Kofax, Liquid Office, MS Office Application etc
• Worked on implementing OpeText Engineering Drawing Management EDM Suite to support engineering related DM/RM process for various business units in SCE and MPC
• Worked on OT Remote Cache Server RC implementation for MPC and CapitalOne Bank
• Worked on custom Livelink OScript based Workflow Management solutions Enterprise Publisher, NERC-CIP, Credit Governance System-CGS and Model Governance System- MGS to support automatic DM/RM process for various business units in MPC, SCE, and CapitalOne Bank
• Provided system support and conducting upgrade for relevant OT modules, assisted in ECM Platform Performance/Capacity assesments, creating Operating Level Agreement and Technology Operations System Support Guide, and SME to various ECM teams
• High expertise in the implementation, analysis, optimization, troubleshooting and documentation of global LAN/WAN based Network systems
• Good experience in defining proper architecture for the products by picking up right technologies, platforms for product implementation and hands on experience in developing a strong technical team, and providing good guidance to the rest of the engineering team
• Extensive experience in OpenText Livelink Enterirse Archive Server platform, SAP Integrtaion via Archivelink and Vendor Invoice Management VIM , Employee Fie Management EFM , and OpenText Document Pipeline Info
• Good exposure in various SDLC process, ISO practices, and implementing N tiers Systems Application software using various Technologies Microsoft.NET, Visual C , Java, CORBA etc to support various projects in NMS/EMS, Telecom, Fraud Management System domains

TECHNICAL EXPOSURE

• Enterprise Content Management Platform System ECMP : OpenText Livelink 9.7.1/ Content Server 10.0, eDoc Hummingbird DM/RM / e-Docs DocsOpen 3.9, File System Archiving, Livelink Enterprise Archiving, SAP Vendor Invoice Managemnt, Doculink/ArchiveLink, OpenText Document Pipeline for SAP, Enterprise Scan, OpenTetx Image Viewer, EMC Centera Viewer, Livelink Enterprise Archive LEA , BRAVA, eForm LiquidOffice Manager, Enterprise Connect, Enterprise Publisher, OpenText Archiving and Document Access ADA , DocuLink for SAP solutions, OpenText Imaging Windows Viewer, Imaging Enterprise Scan, OpenText DesktopLink, OpenText Imaging Viewers and DesktopLink etc, AGA/CLM Services for Sharepoint, Livelink OScript, WebLingo, LAPI and Livelink Web Services, e-Docs Hummingbird DM API's, Taxonomy Builder, Records Management, Object Importer, XML Import/Export, Livelink - Sharepoint Integration and Kofax/Adobe LiveCycle Integration, Livelink Webforms/eForms and Workflow Management, Live Reports and Web Reports Development, Enterprise Kofax System v8.0 and Adobe LiveCycle System, Lotus Notes 8.5.1, MS Office 2003/2010, Adobe Reader/Standard/Pro Integration, Load Runner.
• Network Management System NMS : Telecom, NMS/EMS Gateway, SNMP v1/v2 , SMI v1/v2 , SOLARIS, Oracle9i, HP OpenView, AdventNET MGSoft, UDP, ASN.1, MIB, NuDesign, Ethereal, SNMP Agent/Manager Development, CORBA , Linux, Qt, Oracle 9i, PL/SQL, XCERCES
• Development Tools: OpenText Livelink OScript, Content Server Web Services, Microsoft Visual Studio 2010/2008/2005, Microsoft.NET, Sharepoint 2010, Visual C ., Visual C , IIS, Visual Basic, ASP.NET, ADO.NET, LINQ, WCF, Workflow, ATL, COM/DCOM, JDK 1.5, 1.6, Apache Tomcat 5.0/6.0, Java, RMI, Java Servlet, ICE, HTML, AJAX, ASP, JSP. XML Web Service, XML, WSDL, SOAP, JavaScript, Load Runner,
• Fraud Management System FMS :Ranger FMS, Red Hat Linux 9.0, GPRS, GSM, C , STL, SQL Parser, AutoCode, ASB ChinaTel
• Database Management System: SQL Server 2008/2005/2000, mySQL, Oracle 9i/10g/11g, SyBase

WORK EXPERIENCE

Confidential

Role: Sr OpenText Livelink ECM Consultant

• Prepared design, development, implementation, and maintenance plans for EDM Portal
• Interact with corporate and project team members to negotiate timelines, responsibilities, and deliverables
• Worked on System performance and capacity assessment and data migration effort from existing Sharepoint portal into OpenText EDM portal
• Develops, tests, and documents systems in accordance with programming standards and validation procedures
• Provide expert review of system development work with regard to IT standards and validation procedures
• Lead varous team to develop technical solutions for projects or client needs
• Interacted with various end customers to gather system reqirments and indentify appropriare solutiuons
• Performs various other duties as directed
• Mentor ECM team in training and developing technical expertise

Confidential

Role - Sr. OpenText Livelink ECM Consultant

• Responsible for day to day production support activities of Marathon branding of OpenText Livelink ECM Platform called MERM Marathon Enterprise Records Manager
• Setting up OpenText Livelink ECM Suite integration for various external systems using Enterprise Scan/Connect, Enterprise Publisher, LIQUID Office, MS Office Application, Application Governanace Applicance AGA , Vendor Invoice Management VIM , OpenText Document Pipeline Info, Enterprise Scan, OpenText Image Viewer etc
• Design and development of OpenText Content Server Livelink Web services based custom utility to re-classify the existing MERM related business documents Physical and Electronic based on CATEGORIES, RSI, RM Classification and RM Metadata Information
• Setting up Livelink based custom workflow solution called Enterprise Publisher for TLDMS business units
• Installation and Configuration of OpenText VIM Vendor Invoice Management , and Document Pipeline Info for SAP to provide DM/RM Document Management / Records Management capability for Marathon's SAP reated business units SRM, AP, HR documents
• Troubleshooting and resolving Orphan files, missing files and corrupted files in LES and LEA environments
• Supporting Livelink System Administration for various Livelink modules Archive, SAP, Enterprise Publisher, LifeCycle Mgmt, Records Management DM/RM , Indexing, Enterprise Connect, Searching, Directory Services, Workflows, Physical Objects, Web reports, CLM services for SharePoint and others
• Provided post implementation support and training
• Coordinate with various IT groups for application testing, issue resolution and issue tracking.

Confidential

Role ECM Project Manager Duration

• Involved in various Project Management related activities such as Project Proposal, Scope Definition, Cost Estimation, Requirements Gathering, System Capacity and Performance Assessment Resource Allocation, Development Activities, Business Practices, Testing and Documentation, Project Roadmap, Project upgrade plan, Operating Level Agreement and Technology OperationsSystem Support Guides, and executing project dashboard, status calls, Livelink Operational Play book
• Responsible for the day-to-day activities of the KL platform, negotiates with various business for to set expectations for release delivery
• Involved in ECM Platform Capacity and Performance assessment.
• Worked with various CapitalOne business and IT for requirments gathering and development activities
• Lead the ECM System upgrade effort from OpenText Livelink version 9.7.1
• Lead the Storage Data Migration effort from EMC Celerra/ NetApp to EMC Isilon/Centera
• Lead the Platform migration effort from Physical to Virtual
• Leads and facilitates KL Tactical/Tenical Team
• Lead and developed high level migration approach to migrate Legacy storage EMC Celera, Centera to newer storage EMC Isilon , and workflow migration from KL to Oracle BPMS
• Acted as Subject Matter Expert

Confidential

Role IT Specialist

• Participated in preparing Project Proposal, Scope definition, Estimation , planning, development activities
• Worked with various IT Operations for setting up OpenText Content Server systems v9.7.1 and v10 LES, LEA, EFORM, Enterprise Connect 10.1 and BRAVA systems in SCE development environment.
• Performing taxonomy builder using Open Text CIS Model master bulk loading of documents using Object Import into CS 10
• Using parallel upgrade methodology, upgrading the Content Server system from version 9.7.1 to CS 10.
• Implementing various custom utilities to migrate the data and Livelink workflow systems from Content Server 9.7.1 to CS 10
• Performing Livelink search migration process to migrate the existing Search indexes Search configurations from Content Server 9.7.1 to CS10
• Implemenattion of Vendor Invoice Management VIM to support document archival process for Accounts Payalble and Human Capital Management HCM related documents.
• Performing Livelink System Administration tasks including daily batch processes, monitoring of system errors and storage space.
• Setting up the Livelink System Integration with external systems/applications. SHAREPOINT, LOTUS NOTES 8.5 and MS Office Products
• Performing Report Management using Livelink Live Report and Load testing using Load Runner
• Involved in the preparation of installation, configuration, test scripts documents for CS10 Environment

Confidential

Role IT Specialist

• Worked with SCE-LAW Groups to gather business requirements and prepared Business, Software, Physical Application Design Documents
• Performed POC and involved in the complete development of LAW WORKERS COMP File Room DM/RM Library in existing Enterprise Content Management Platform implemented at SCE
• Created a custom utilities using OScript, Livelink Web Services and to migrate the all the LAW WORKERS COMP Claims to OpenText Livelink system
• Performed Master Bulk Data Load using Object Import, Livelink XML Import/Export
• Created various storage pools and Logical Archived using EMC Centera Viewer, LEA Administration tools for LAW WORKERS COMP FILEROOM Library
• Worked with LAN Backup, Server, DBA and support group for the project activities
• Coordinated in application testing, issue resolution and tracking.
• Performing Post Migration support

Confidential

Role IT Specialist

• Involved in the preparation of System Requirement Analysis, Physical Application Design, Test Script, Test Condition, Installation configuration procedures, Outage Handling procedure for entire Content Server system
• Performed POC for AS-IS Legacy e-DOCS DM System Migration to SCE - Enterprise Content Management Platform Livelink System
• Created a custom utility using OScript, Livelink Web Services and Hummingbird DM API's to migrate the Legacy Document Management systems e-Docs Hummingbird to OpenText Livelink.
• Performed Master Bulk Data Load using Object Import, Livelink XML Import/Export
• Involved in the design and development of various forms using Livelink e-Forms Management and Web Forms for form based data approval
• Involved in the design and development of various workflow system for the newly migrated systems
• Created various storage pools and Logical Archived using EMC Centera Viewer, LEA Administration tools
• Worked with LAN Backup, Server, DBA and support group for various project activities
• Coordinated in application testing, issue resolution and tracking.

Confidential

Role IT Specialist

• Closely worked with NERC-CIP Business unit to understand the requirements and customize the Livelink Document Management products as per the requirements.
• Performed POC and creation of custom tools using Livelink OScript, WebLingo, Web Services, Object Import, XML Import/Exporter for the whole NERC-CIP Livelink System Migration
• Developed various custom modules using Livelink OScript, Web Services for NERC-CIP System Security, Storage management.
• Involved in the design and development of entire NERCIP Workflow Systems using OScript
• Worked with business users to identify and document the metadata, forms and user profile information for implementation of Livelink DM/RM system and in definition of UAT test cases and UAT execution
• Worked on various documentations and provided training to Business users IT Operations for setting up NERC CIP system in ECMP Platforms Development, Test and Production
• Coordinated application testing, issue resolution and tracking.
• Providing post-implementation, enhancement and maintenance support to client for entire NERC-CIP system

Role Team Lead Duration

• Led group of team consisting of 12 Developers and successfully delivered maintained high volume solutions for this complete in house product using web and distributed methodologies.
• Worked closely with various clients VAF Corp Iran BSNL India for requirements gathering and analysis, technical briefings and information exchange.
• Involved in the creation of Software Requirement Specification, Analysis and Design Documents for the whole Web based NMS System and preparing the action plan.
• Development Testing of Proof of Concept.
• Design and development of distributed unmanaged component called EMSAppServer using ATL/COM Server that supports as a back-end solution for STM EMS Manager and integrate it into managed .NET client using COM Interop mechanism RCW
• Creation of MIB Files for all the STM modules that contains various objects of STM agent to be managed/configured using ASN.1, SMIv1/v2 Notation that complies with TMF814A implementation agreement.
• Involved in the development of Alarm/Performance management for Aggregate card, which includes Multiplex, Regeneration, HOP, LOP sections and Configuration of Cross Connect card, port and NE.
• Data tier management and participated in design reviews in the course of the project
• Provide post-implementation, enhancement and maintenance support to client for application / software

Confidential

Role Research and Development Engineer

• Analysis of the SRS Software Requirements Specification and preparing the action plan
• Creation of Software Design Documents for the developed modules
• Development Testing of Proof of Concept and Web User Interface using ASP.NET Web Service model.
• Design, development various modules such as User Management, PCB Quotes Management, Rate Matrix Bill calculation, Ordering PCB's based on PCB's Specification Tracking PCB Order,Report management which includes Order history, Re-Order, Quotes
• Data tier management and participated in design reviews in the course of the project

Confidential

Role Research and Development Engineer

• Implementation of communication interface between Data collector Meter host systems.
• Involved in the design and development of various modules Management of User, Meter Configuration, Security and Authentication, Reporting of all three phases reading Both Graphical and table view , Tracking of Meter location and Peak power consumption

Confidential

Role Research and Development Engineer

• Analysis of the SRS Software Requirements Specification and preparing the action plan
• Design and development of unmanaged component called DWDMAppServer using ATL/COM Server that acts as a back-end solution for all the DWDM EMS Manager
• Involved in the development of various modules such as Software maintenance and management and history of User, Performance, Fault, Alarm, Configuration DWDM/NE
• Creation of MIB Files that contains various objects of DWDM agent to be managed using ASN.1, SMIv1/v2 Notation that compliance to TMF814A implementation agreement.
• Data tier management and participated in design reviews in the course of the project