Project Manager Resume
Atlanta, GA
SUMMARY
Experienced IT Leader with proven ability to deliver large IT projects and SAP implementations. PMP certified and SAP certified. Technically savvy and business oriented with a proven ability to lead teams, remove barriers and build relationships. SAP Program Advisor to CIO, CFO, VPs and SAP Executive Sponsors advising on new SAP project initiation, leadership setup, org structure, vendor selection, governance, SOW, execution.
- MBA with 20 years of broad IT management experience: SAP, Custom development, Agile, Infrastructure management and Cloud based service delivery
- 12 years as SAP Project Manager for complex, multi-million dollar SAP implementations
- 4 full life cycle SAP implementations using ASAP methodology from project planning through blueprint, realization, final prep and go live phases
- 2 patents for innovative cross enterprise integration of A/R and A/P business processes
- Strong and hands on SAP functional knowledge in several SAP R/3 areas such as SAP FICO Financials, A/P, A/R, Banking, and SAP SD
- Very competent in SAP configuration, business process design and requirements analysis; ability to forge collaboration between IT and business teams for effective implementations.
Experience in project scoping, planning, controlling and earned value management. - Breadth and depth of experience with end-to-end processes such as procure-to-pay (P2P), order-to-cash (OTC), and product life cycle management.
- Able to work across organizations and levels, from executives to functional teams and IT. Managed interactions with international financial institutions across the continents.
- Managed large global project teams with onshore/offshore resources.
- Certifications in PMP, SAP, ITIL and TOGAF
PROFESSIONAL EXPEREIENCE
Confidential,Atlanta GA
Senior Consultant/Project Manager- SAP FICO Mar. 2011-Sept. 2012
Client is a financial services company with $500M annual sales. Due to many acquisitions, the IT environment is extremely complex and fragile with many disparate systems and implementation processes. The objective is to speed up customer implementations by redesigning the business processes, integrate with SAP systems and implement agile project management processes.
- Led project planning phase to define blueprint schedule, work plans, staffing model, etc
- Led blueprint phase that included significant SAP custom development
- Oversight and review of blueprint activities including SAP high level solution design, custom development, fit gap analysis and RICEF inventory creation
- Managed estimations and staffing model to align with estimates
- Directly managed overall solution architecture and integration of SAP system with multiple external applications. Designed organization structure to align all units with common objectives and gained executive support for implementation.
- Reduced the turnaround time for customer integration projects from 3 months to 1 month.
- Integrated implementations with SAP financial to increase timely billing to 99% and reduce reconciliation errors by 50%.
- Set up agile project management practices with MS Project server and Sharepoint Duet to execute customer implementation projects in record time with minimal overhead.
Confidential,Columbus OH
Project Manager/ SAP FICO & SD Aug 2009-Dec 2010
Responsible for solution development, business processes design and establishment of operations for ReClaims Inc that provides insurance claims settlement services to home owners. Integrate proprietary claims estimation technology with SAP Financials &SD modules to create highly cost effective solution for property claims settlement.
- Deployed new SAP installation with FICO & SD modules
- Managed project work plan, staffing model, blueprinting and delivery
- Managed the integration of SAP backend with proprietary claims application.
- Managed the development team spread across multiple companies and multiple locations.
- Managed the implementation of development, test and production infrastructure and connectivity to various partners and remote call centers.
- Completed development of proprietary service for home claims estimation and business process management and delivered on time for market launch. The solution is four times cheaper to operate compared to the established competitors.
- Integrated with on-demand call center services, VOIP services, CRM package and social networking services like Facebook and Twitter.
- Successfully managed the rollout in three states (TX, GA, NC) on time with positive results.
Confidential,Columbus, Ohio Apr 2004- Jun 2009
AVP/Transformation Projects (SAP FICO)
Responsible for delivering multiple critical, highly visible projects to increase IT effectiveness in Strategic Business Units.
- Managed BlueSpark program to provide an integrated office application suit for Nationwide agencies. Deployed new SAP installation with core FICO modules and integrated with agency management solutions and in-house Nationwide Insurance applications to create a comprehensive back office suit that enabled quick startup of new insurance agencies. Migrated from version 4.6 to ECC 6.0 prior to production deployment. Managed estimations, work plans, staffing and quality through all ASAP phases.
- Design and implement Project & Portfolio Management practices to increase IT project delivery capacity by 40%, improve on time delivery of projects to 90% and reduce external spend. Deployed project management and collaboration practices using Microsoft project server and Sharepoint. Implemented Agile practices.
- Integrated financial processes of multiple subsidiary companies into enterprise financials to provide consistent management of expenses and reporting across the organization.
- Turn around the troubled implementation of automated Imaging and Workflow solution. Delivered $6Million savings by forging collaboration across multiple IT units and sharing the software and infrastructure costs.
- Replaced the legacy operational platform of Financial Settlement Solutions with NetSuite cloud based CRM and Financials platform to save $600K in development expenses.
- Managed multiple data center consolidation initiatives to standardize and merge the infrastructure at the satellite locations and improve disaster recovery posture.
Confidential,Chicago, Illinois July 2001 – Mar 2004
B2B EIPP Project Manager/SAP FICO & SD
Responsible for the development, implementation and customer on-boarding of multiple innovative electronic invoicing solutions for middle market customers to speed up order-to-cash processes. Managed development and deployment of multiple services with a team of ten on site and forty offshore resources. Managed multiple customer implementation projects to integrate the bank solutions with customer ERP systems.
- Deployed a new SAP installation with SAP FICO & SD modules. Infrastructure included HP-UX servers, Oracle databases and BEA weblogic app servers for custom web apps. Implemented EDI interfaces to integrate with bank payment systems.
- Developed a Financial Supply Chain Management (FSCM) Solution reducing the borrowing costs of small suppliers and purchased $85 million account receivables within six months. Managed multiple implementations by integrating into client’s SAP financials and SD modules.
- Developed an Electronic Invoice Presentment and Payment service for middle market corporate customers and successfully deployed at large billers using Agile practices. Integrated the A/R modules of billers with the EIPP service.
- Created innovative lock box reconcilement service for electronic invoices giving unique market advantage to lockbox offering. Integrated with A/R processes to provide pre-matched information through bank interface files and improve the efficiency of automatic clearing.
- Managed upgrade of SAP from 4.0 to 4.6. Besides keeping up with the latest versions, it took advantage of improved user interface and improved security through role based access controls.
- Deployed Sharepoint platform to manage the collaboration across a large number of internal and external stakeholders and for disseminating project information.
Confidential,New York, NY Apr 2000- Jun 2001
Director of IT/Project Management- SAP FICO & SD
Responsible for architecture, development and testing of Miradiant Online invoice management, working capital optimization and financing solutions. Achieved high rating from Gartner for completeness of vision and execution capability.
- Deployed new SAP installation with FICO & SD modules.
- Led blueprint & realization phases with significant SAP custom development
- Managed plans, staffing, quality and delivery of all ASAP phases and RICEF objects.
- Managed the design and development of internet based, mission critical electronic invoicing platform with java, J2EE & WebLogic Appserver.
- Managed $8 million development program with 100 offshore/20 on shore IT team.
- Established a dedicated offshore development facility at vendor premises in India.
- Managed the deployment of development and test environments offshore, production facilities in US at a secure site and connectivity between the two.
- Implemented Agile methodology to manage rapidly evolving product requirements and meet aggressive delivery schedules.
- Implemented end-to-end business processes for effective invoice presentment, dispute resolution, posting of changes to client’s billing systems.
- Integrated into client’s SAP AR processes to speedup order to cash cycle. EDI interfaces for exchanging payment flow.
Confidential,Manassas, VA May 1990– Mar 2000
Manager IT
Responsible for the development of internet based Business-to-Business solutions enabling global customers to exchange electronic payments over highly secure and reliable platform. Had responsibility for development, maintenance and support of multiple mission critical applications.
- Managed application development, maintenance and support for worldwide financial network. Achieved less than two minutes of application down time for entire year (1999).
- Developed payment netting services for cross border payments and multiple payment authorization solutions (TCopy, YCopy) to reduce payment risk. Implemented EDI standards for international payments. Developed and implemented sophisticated application management system that automates recovery initiation for critical alerts and cut down the response time by 50%.
- Implemented a reusable framework providing disaster recovery and site failure recovery for multiple application databases. Reduced application development time by 40%.
- Managed migration of SWIFT services from proprietary network to TCP/IP. Managed the deployment and provisioning of development, test and production environments, secure certification servers and operational management stations.
EDUCATION
M.B.A., Confidential, India
B. E., Confidential Institute ,India
TECHNICAL
SAP GL, A/R, A/P, AA, SD, CRM, QM, WM, SOLMAN,OTC, FSCM
Java/J2EE, .NET, C++, C, Algol, Cobol, PHP, PERL, ABAP
Weblogic, Websphere, JBoss, Apache, Drupal, Joomla, Sharepoint Duet
ASAP,RUP, SOA, STP, Lean, Agile, SDLC, ITIL, TOGAF, BPMN
Oracle, DB2, SQL Server, DMSII, Terradata
Unix, Linux, Windows, AS400, Mainframes, Virtualization, Cloud, SAAS
Requisite Pro, Quality Center, QuickTest Pro,
Business Objects, Crystal Reports, FileNet, Informatica, Quality Center, QTP
CERTIFICATIONS
SAP certification - Financials
Project Management Professional (PMP)
ITIL Foundation
The Open Group Architecture Framework (TOGAF) Foundation
) - Procure to pay