PROJECT Management Specialist Project Management Professional (PMP) PMI® Certified

Articulate results driven hands-on staff and project manager with 20 plus years of experience in customer satisfaction, application development, sales, and training including 15 plus years of integrating the latest technologies and processes on an enterprise wide basis.

• Staff Management - Tripled programming staff to pre-relocation levels while maintaining satisfactory development using Agile, and Spiral mythologies within budget by setting team member goals and supplying feedback as to progress made towards organizational objectives.
• Project Management - Managed an initiative to automate the entire Land Development process, $1.2 million budget, by assessing the “as is” procedures and mapping them to the “to be” expectations while working with the software vendor.
• Business Management - Negotiated a site license with Oracle Corporation that resulted in a $400,000 savings for multiple constitutional offices over 5 years.

“Donald is detail oriented and well organized. He has a tremendous depth of knowledge and experience in many IT disciplines, languages and platforms. In the two years I worked with Donald, he well demonstrated his ability to handle complex projects, people and communications in a professional and competent manner.” Connie Faye Powell, PMP, WCI (PMO)

Confidential,

Senior Project Manager / Consultant

09/2011 – Present

Naples, Fort Myers, Miami, Florida

Working with a local alumni group in creating, monitoring, and participating in an undergraduate mentoring program specializing in résumé writing, job interview skills, and life guidance with a Florida Gulf Coast University fraternity. Co-chair person for a fundraising program for the renovation and improvement of a University of Miami fraternity house. Created and continually update website content for these programs.

• Offering Programming and Project Management consulting services with local business partners on an as needed basis.
• Consulting with other local area businesses and associates to improve visibility and traffic to their respective corporate websites.
• Publishing award winning monthly national fraternity alumni newsletter.
  

Confidential,

Senior Project Manager / Consultant

IMG Academies 2/2011 – 10/2011

Bradenton, Florida

Manage the software development and implementation of applications that track multiple academic and athletic school / training programs. This project involves integrating standard K-12 class scheduling with sports training classes for children, adults, and professional athletes and teams. This hands-on role requires creating from scratch a front-end CRM system, upgrades to existing room and course curriculum applications, and the acquisition of new scheduling software.

• Created teams consisting of off-shore and internal SMEs.
• Introduced practical project management techniques such as Action Item Logs, Accountability Matrixes, Chunking, and Capacity Planning.
• Researched, created review / selection committees for off-the-shelf product selection.
• Monitored capital expenditures for all phases of projects.
• Reviewed the release of vendor deliverables using quality control techniques.
• Administered training courses for teachers, staff, and students.

Confidential,

Senior Project Manager / Consultant

Johnson & Johnson 08/2009 – 10/2010

Miami Lakes, Florida

Manage world-wide projects involving the sterilization of medical products including multiple concurrent and aligned projects with cross functional groups (work streams). All testing and production runs must meet all FDA and international requirements. Accountable for all of the on-time, on-budget, and in-scope deliverables of the assigned projects.

• Conduct weekly and monthly net meetings that include the review and updating of status reports, action item logs, budgets, budget projections, and project plans.
• Training others on the use of SharePoint as it pertains to the projects under my purview.
• Introduced practical project management techniques such as Action Item Logs, Escalation Procedures, Accountability Matrixes, Chunking, and Capacity Planning.
• Created high level visibility of projects through the use of SharePoint Dashboards and color coded summary project plans and charts.

Confidential,

Project Manager / Compliance Manager / Consultant

General Electric 1/2008 – 08/2008

Fort Myers, Florida

Conduct activities to ensure that the ACS-GE Financial group maintains compliance with all internal and external audits such as: ACS Corporate Security, SOX, SAS70, and GE Internal Audit.

• Provide advice on continuous IT improvements for the various ITIL processes such as Security Management, Change Management, Release Management, Incident Management, Problem Management, Systems Development Life Cycle (SDLC), and Configuration Management.
• Continuously streamline and prepare successful compliance deliverables while minimizing business impact, risks, and overhead on IT operations.
• Work closely with project stakeholders to develop a communication plan and related initiatives, including the development of written materials and training programs for compliance related matters.
• Schedule and coordinate quarterly IT Security Policy internal compliance reviews and monitoring activities.

Confidential,

Project Manager / Business Analyst

01/2006 – 11/2007

Bonita Springs, Florida

Responsible for all Project Management and Business Analyst needs for Land Development, Real Estate, Title, and Mortgage initiatives. Work with and through departmental and divisional business owners’ projects via the Program Management Office (PMO) methodology.

• Managed an initiative to automate the entire Land Development process, $1.2 million budget, by assessing the “as is” procedures and mapping them to the “to be” expectations while working with the software vendor to make sure the custom modifications meet our legal, SOX, JD Edwards interface, and business expectations.
• This included creating the Request For Proposal with detailed requirements and scope, assessing the vendor’s bid qualifications, risks to company, Non-Disclosure Agreement, Limits Of Authority, verification of results, Quality Assurance, Quality Control, training, upgrades, Disaster Recovery, and secured source code.
• Managed the upgrade, new reporting features, JD Edwards’s interface, CRM interface, and disaster recovery project for the financially significant Real Estate system for WCI Prudential, Title, and Mortgage.
• Created a modular vendor agreement for use with Information Technology that emphasizes protection of brand, limited access to internal systems, and source code recovery.
• Managed the acquisition, proof of concept, and installation of a company wide golf tee time reservation system that services public, private members, and community lifestyle needs.

Confidential,

Senior Director / Project Manager

06/2003 – 12/2005

Bonita Springs, Florida

Directed and mentored project and programming teams of .NET and relational database programmers in the development of custom software to support the manufacturing of magazine rack systems, distribution of magazines and merchandise from our warehouses, inventory management, trucking and delivery of our rack systems, and real-time marketing web based data analysis. Conducted the IT steering committee, Inter-departmental communications, employee / management relations committee, and Sarbanes Oxley direction and remediation.

• Responsible for rebuilding and reorganizing the workplace and workflow environment after the company relocated headquarters to Bonita Springs, FL and consolidated divergent IT departments.
• Standardized to the .NET framework (VB, C#, and ASP) in working with upper management’s commitment to minimize maintenance activities so that IT can partner with other departments to deliver superior service to our customers.
• Responsible for finding sponsors for company initiatives, developing scope documents, procuring funds, budgeting resources both human and material local and remote, on-time delivery, status meetings including MS project plans and management reports, attention to company money / brand name risks, and close out.

Confidential,

Application Services Manager

1/1999 – 3/2003

Fort Myers, Florida

Assembled and managed teams of IT professionals both local and remote in the delivery of customized web applications as well as maintenance of existing client server, VAX mainframes, and IBM mainframe applications.

• Upgraded entire County Network Infrastructure from 3M to Cisco. This included routers, switches, and adding additional underground fiber drops.
• Strong Adherence to an Annual Work Plan that requires time management, staffing, and budget responsibilities.
• Managed the development of a custom e-commerce web site for the Parks and Recreation Department that allows citizen to book facilities and programs using credit cards.
• Procured and installed an enterprise-wide web-based Facilities Asset tracking system that replaced outdated software and improved the quality and lowered the cost of asset management.
• Created SDLC for site which was compatible with both the Service Level Agreement (SLA) and Comprehensive Technology Master Plan (CTMP).
• Responsible for custom design and implementation of web enabled applications both Internet and Intranet that replaced the mainframe programs.

Confidential,

Manager / Consultant

10/1994 – 1/1999

Naples, Florida

Information Manager for Quintessential Design specializing in the management of office, staff, and project management using the latest technologies. Job included managing, writing, and supporting both client/server and web enabled database driven PC applications. Other assignments were: managing the US office of a multi-national travel resource and publishing company while developing, marketing, and distributing proprietary databases and software.

• Directed a programming staff in a district wide tracking and billing system for use by counselors to help abused children.
• Rewrote scores of mainframe programs to PC LAN client/server and web-based applications.

Confidential,

Manager / Project Analyst

1/1989 – 9/1994

Fort Myers, Florida

Responsible for all phases of application development and project management for both mainframe and PC computers. This included meeting with clients to gather specifications, designing the programs, writing documentation, and holding training seminars for both the end users and programming staff. Projects included quarterly and yearly budget preparation, a five County Criminal Justice Information System, and building permits.

• Managed professional staff in winning international innovator\'s competition that resulted in departmental acclaim, enhanced productivity, and dollar award.
• Copyrighted a time saving utility program for a county government that freed up hundreds of work hours for the department
• Conducted constant improvement training sessions for all staff levels.
• Re-engineered a budget preparation system for a county government saving the finance department $50,000 in consulting fees and work hours.

• Confidential,College - Naples, Florida - 7/1998
• Bachelor\'s Degree - 3.91 GPA in Business Administration
• Chubb Institute for Computer Programming - Short Hills, New Jersey
• Computer Programming

MS Project, Excel, PowerPoint, Word, SharePoint, VB.Net, ASP.Net, VB6, JavaScript, VBScript, Microsoft Access, Visual FoxPro
Oracle, Microsoft SQL

10/84 - 1/89 Confidential,

Vice-President/Treasurer & N.J. Branch Manager
Branch Manager for a consulting company specializing in 4th generation languages.
Responsible for finding, placing and managing employees in the New Jersey area as well as performing consulting work as a Senior Staff Consultant.

2/83 - 10/84 Confidential,

Senior Software Consultant
NOMAD Consultant for EXXON Research & Engineering. Functions included user support for new data center, product testing, training seminars, application design and development.

11/79 - 2/83 Confidential,

Senior Technical Representative
Maintained AT&T and operating companies accounts. Performed pre and post sales support, application design, development, implementation, and maintenance. Also responsible for modifications, updates, and development of internal company\'s proprietary packages.

5/78 - 11/79 Confidential,

Systems Representative
Provided pre and post sales technical support. Installed Account Receivable packages at client locations using "on-site" hardware and operating systems with TRW supplied software. Maintained managerial responsibilities as warranted.