SUMMARY

• Management Consultant with 11 years of extensive industry experience in delivering products faster to market across Financial, Automotive, Manufacturing and Ecommerce domain.
• Built Products and Executed Projects after to address business needs/challenges and used appropriate Technologies to address them.
• Proven record in handling client’s enterprise projects ranging from $1M to $40 M in both Cloud/SaaS and On - Premise applications.
• 7 years of experience in conducting Strength Weakness Opportunity and Threat (SWOT), Cost benefit, Net Present Value (NPV) and Return on Investment (ROI) analysis
• Strong expertise in gathering requirements from Stakeholders at different levels in an Organization, and Translating business requirements to technical specifications to Development team after conducting customer and user interviews and workshops.
• Experience in creating Traceability Matrix, performing Gap Analysis and finalizing Functional & Technical requirements for identified business needs.
• Solid project and program management skills in delivering software development life cycle (SDLC) projects using both agile and waterfall methodologies.
• Working experience in sprint planning, story writing, sprint retrospection, UAT planning/execution and managing change requests.
• Experience in creating Business Cases, Vision Artifacts, Business Requirement Documents (BRD), and Functional Requirement documents (FSD), Use Cases, Software Requirements Specification (SRS), and Traceability Matrix for Gap Analysis, Change Management, and change requests using Microsoft tools such as Rational Pro.
• Knowledgeable in analyzing existing design and re-engineering applications and business processes using structured methodologies and data & process mapping, applying Unified Modeling Language (UML), Use case Diagrams, Activity Diagrams and Class Diagrams using MS Visio.

TECHNICAL SKILLS

Databases & Tools: MS SQL Server 2000, MS Access, Toad

Languages: SQL, VBScript, XML, C, C++, Java, C#

Software: MS Office Suite, MS Project, MS Visio, Bloomberg, SAS, Concur

Cloud Technologies: ServiceNow, Confidential, Analplan, Salesforce (SFDC), Oracle Fusion

ERP: Oracle R12

ETL Tool: Informatica Power center

Big Data: Mongo DB

DevOps tools: Jenkins

Performance Tools: AppDynamics

Project Management Tools: JIRA and Confluence

DataWarehouse Tools: Business Objects, Oracle, Teradata

PROFESSIONAL EXPERIENCE

Confidential, Fremont CA

Technical Program Manager/ Project Manager

Responsibilities:

• Gather requirements to automate the linkage between Demand planning Sequence-Application and MRP Applications using Service Oriented Application (SOA).
• Monitor the service to administer and improve daily fulfillment process (escalation, cancellation, expedite, out of stock, order rejection) for parts from vendors.
• Establish the communication between vendors and Confidential using Sterling Order Management for messaging, EDI (electronic data interchange) and ASN (Advance Shipping Notification).
• Gather requirements to trigger purchase orders for parts shortage using Cloud (SaaS) application Confidential .

Environment: SFDC, .Net and Oracle, JIRA, Sterling Order Management (IBM product)

Confidential

Responsibilities:

• Gather business requirements from business users for Scheduling Application using Agile Methodologies.
• Create user stories in JIRA an application lifecycle management tool and business requirement documents (BRD)
• Create technical specification document based on business requirements and explain the business intent to developers and testing team.
• Coordinate the end to end product development with other applications in Confidential ’s ecosystem.
• Obtain feedback from business users after each sprint release. Use feedback to coordinate “hotfix” for same release or enhancement for future release.
• Perform Root cause analysis on production issues and coordinate the change request using ServiceNow.
• Collect requirements for MuleSoft (Enterprise service bus) integration between Sales Order fulfilment application and other systems in Confidential ’s application ecosystem.
• Prepared Project plans and Issue list to track high priority items for each sprint release
• Set up timelines for feature release, business intent, and User Acceptance Testing (UAT).
• Application processed all orders that came into Confidential ’s ecosystem i.e. 53,000 for last year and 90,000 cars for this year.

Environment: SFDC, Microsoft Dynamics, ServiceNow, Sharepoint, Mulesoft, .Net and Oracle, JIRA, Confluence, Service Now, Jenkins, App Dynamics

Confidential

Responsibilities:

• Gather business requirements from business users for Sequencing Application using Agile Methodologies.
• Design the application after understanding the data flow between Sales Operations and Manufacturing System (MES).
• Design the ETL (Extraction Transformation and Loading) process using Informatica to get the data from Manufacturing System.
• Perform Root cause analysis on production issues and coordinate the change request using ServiceNow
• Prepare Project plans and Issue list to track high priority items
• Develop features to track the delivery of car from initial customer request to final delivery so that all teams and systems within Confidential are aligned.
• Application processed all orders that came into Confidential ’s ecosystem i.e. 53,000 for year 2015 and 90,000 cars for year 2016.
• Create a linkage between the Demand Planning tool and MRP (Material Resource Planning) tool so that MRP tool can trigger demand to suppliers in case of material shortage.

Environment: SFDC, Microsoft Dynamics, Sharepoint, Mulesoft, .Net and Oracle, JIRA, Confluence, Sterling Order Management

Confidential

Responsibilities:

• Define the requirements for a competitive bidding portal.
• Create a facility for online payment using bank account (ACH) in online portal for winning bidder using Cybersource.
• Develop a process to fulfill the order in conjunction with business and development team.
• Add a functionality in the tool to repay the customers in case of return i.e. define the RMA (Return Material Authorization) process.
• Application eliminates the manual interaction steps for bidding, order tracking, online payment (ACH), and fulfilment for product line.
• Revenue generated from Application is directly proportional to cars manufactured by Confidential i.e. 53,000 for last year and 90,000 cars for this year.

Environment: SFDC, Sharepoint, Mulesoft, .Net and Oracle, JIRA, Confluence

Confidential, Fremont CA

Management Consultant/Technical Program Manager/ Project Manager

Responsibilities:

• Understand the process flow from initial sales lead to final stage when cash is deposited into Confidential ’s bank account.
• Map the business flow with respect to systems i.e. Sales lead in Salesforce (SFDC) to Cash in ERP (Oracle R12).
• Gather business requirements after having one on one discussion with the business users.
• Discuss change strategy from excel to new application.
• Created documents for future applications and passed it on to the development team.
• Convince users that new application will reduce manual efforts by 20%.
• Create transparency of data movement between systems which in turn facilitated communication between business teams.

Environment: SFDC, Oracle R12, Oracle Trade Management, Oracle Incentive Compensation, Anaplan

Confidential, Los Angeles, CA

Technical Program Manager/ Project Manager

Responsibilities:

• Develop a sequential change management strategy to move the URS’s accounts receivable process to Confidential ’s system.
• Identify the bank and customer accounts impacted by the change.
• Discussion the new accounting structure with financial auditors after merger.
• Establish EDI communication with vendors using Sterling Order Management System
• Gather business requirements, participated in setups & implementation and test scenarios for Oracle Financial modules for Order fulfilment process till Accounts Receivable
• Work as a liaison between developers and clients to enable product development with a close fit to client’s requirements.
• Represent the team in appraisal of issue communication with Oracle.
• Prepare Project plans and Issue list to track high priority items.
• Map Client business requirements to oracle functionality and identify gaps and setup application in the Test, Development and Production environment.
• Prepare Test Scripts, Business requirement document (BR100) and Rollback Plan.
• Created reports to facilitate understanding for different teams.
• Raise Service Requests (SR) for issues and resolved them.
• Involved in Post Production Support for Oracle Financials Modules.

Environment: Oracle Applications R12.1.3 Modules (AR, & GL), Sterling Order Management and Confidential

Confidential, Des Moines, IA

Technical Program Manager/ Product Owner/ Project Manager

Responsibilities:

• Analyze the balance sheets and financial statements of 47 wind farms and create reports normalizing business objectives from various business teams
• Identify the main expense drivers and financial risk of the turbines
• Conduct meetings with Information Technology, Supply Chain, Operations and Finance to understand their objective and business challenges
• Analyzed research data on operational cost published by Bloomberg, Navigant and other companies
• Save $2 million in operational expense for small subset of wind farms

Environment: Oracle Applications R12.1.3 Modules (AP, FA & GL)

Confidential

Management Consultant/Assistant Manager

Responsibilities:

• Conduct workshop to understand the process flow from ERP, Sterling Order Management Systems, and Product Lifecycle Management (PLM) Systems with business stakeholders.
• Gather requirements to integrate the data flow from different systems.
• Scope projects, and develop statement of work and numerous performance metrics to meet the Service Level Agreement (SLA)
• Evaluate business requirements for enterprise business application integration for the Pilot Implementations and Mentoring Initiative
• Led project transitions and implemented the SDLC methodology for achieving the offshore business objectives while delivering new / modified enhancements
• Highlight any potential risks to the environment by Brainstorming with the team
• Directly communicate with the software engineers on requirements and defect reports.
• Utilize blueprint to control development time constraints
• Validate the scripts to make to ensure executed business needs.

Environment: SAP R3 Modules (AR, GL) and ENOVIA-PLM

Confidential, Little Rock, AR

Technical Project Manager/ Project Manager

Responsibilities:

• Implemented tools which was used to monitor the development of aircraft built in risk sharing partnership with 27 companies across the world.
• Created process documents to track the transfer of financial information from ENOVIA-PLM tool to SAP R3 (Enterprise Resource Planning) and supply chain/bill of material data from ENOVIA-PLM to customized inventory management tool
• Manage delivery of 32 aircraft’s interior components by collating the project information from various teams and ensuring compliance with aircraft certification process as per federal guidelines (FAA).
• Monitored budgets, presented variance analysis of actuals vs. budget, and prepared monthly, quarterly, and yearly accounting statements
• Saved $2.5M by resolving bottlenecks in production of aircrafts by performing root cause analysis

Environment: SAP R3 (AR &GL) and ENOVIA PLM

Confidential, Detroit, MI

Project Management Consultant/Team Lead/ Project Manager

Responsibilities:

• Conduct workshop to understand the product manufacturing flow.
• Develop solutions for customers by illustrating the benefits of ESI’s custom PLM Application.
• Generated $2 million in recurring revenue for ESI via consulting projects, product sales and yearly maintenance cost.

Environment: ESI’s custom PLM tools