SUMMARY

• Responsible for managing projects and bringing task to completion. Make sure features implemented in production environment while removing all obstacles
• Responsible for helping Team and client adoption and practice of Agile Scrum methodology.
• Experienced in various SDLC methodologies like Waterfall & Agile.
• Able to keep project on track, build consensus among all stakeholders.
• Exceptional End results.
• Responsible for working with multifunctional team with different client and help/coach them to achieve their needs.
• Experience in Agile Scrum and conventional project management, implementation/management, Client/server and back end application development management roles.
• Excellent goal setting and task prioritization abilities
• Team Player and ability to work within collaborative environment, diverse groups and individuals.
• Self - motivated and capable of managing multiple tasks as delegated.
• Have exceptional communication, organizational, analytical, initiative and time management skills.
• Ability to coach team members to reach their highest potential.

TECHNICAL SKILLS

Test Tools: Scrum Master, Quality Center ALM, VersionOne, Rally, OnTime, Jira, CMS (Content Management System) People Soft, POS (Point Of Sale) and Oracle.

Languages: HTML, XML, Java.

RDBMS: MS SQL Server, Oracle and MS-Access.

Operating System: Windows XP/7/8, Linux Fedora.

Tools: Microsoft Office Suite (Office, Excel, Power Point, Outlook).

Scripting Languages: Java script, VB Script.

Web Browser: Internet Explorer, Firefox and Chrome.

PROFESSIONAL EXPERIENCE

Confidential - Monroe, LA

Lead Scrum Master / Agile coach

Responsibilities:

• Responsible for delivering projects against agreed scope, budget, schedule & customer expectations.
• Responsible for helping Client and their Team understand the Agile framework.
• Hiring and supervising personnel for projects.
• Managing multiple projects in both Agile and Kanban.
• Managing schedule calendar for meeting, planning, grooming and daily standup.
• Going over burn down chart and removing any impediment.
• Monitored project risk and scope creep to identify potential problems and proactively identifying solutions to address them in advance.
• Excellent documentation and report writing skills.
• Demonstrated ability to work with and support cross-functional project team.
• Ability to manage multiple project simultaneously and under pressure.
• Produced stage plans, highlight reports, risk logs, requests for change etc.
• Managed client expectations by ensuring delivery of high quality service.

Confidential - Knoxville, TN

IT Project Manager/ Agile coach

Responsibilities:

• Proven track record of leading cross-functional global digital projects
• Influence leadership within the business areas to create and maintain alignment around the project business objectives, measurable benefits, success criteria, scope, and constraints impacting project delivery.
• Communicate state of the project to executive leadership.
• Drive project execution and delivery according to business needs and requirements.
• Provide eCommerce functionality expertise during project planning, development and production-support.
• Facilitate cross-functional communications among vendor/implementation groups and internal groups.
• Review eCommerce platform and architecture to recommend effective options for implementing business functionality.
• Organizes and facilitates backlog grooming, sprint planning, daily stand-up, sprint sign-off, demo, retrospective meetings and other release planning elated activities.
• Assess project health and direct any necessary corrective measures. Creatively apply project management processes to address unique situations. Assess project status and direct corrective measures to ensure project success including escalation and visibility to Senior Leadership when appropriate.

Confidential - San Francisco, CA

Scrum Master

Responsibilities:

• Experienced in Agile project activities (planning, Inception, Iteration, sprint, story writing, sizing, Sprint Open/Close, validation and managing).
• Lead daily Scrum meeting on multiple projects
• Protect team from over commitment, prioritize defect/bugs/features and manage backlog.
• Remove impediments and getting tasks to completion.
• Participate in daily product review and communications regarding team assignment.
• Responsible for facilitating team communication regarding team issues.
• Drove team performance by eliminating waste and fostering an environment of continuous improvement, include facilitating decision making and protecting the team from outside forces and distractions
• Continuously improved iterations management capabilities by identifying best practices and adopting consistent, standard work and coaching/pairing across team.

Environment: s: Experienced in Quick Quote. CMS (Content Management System).

Confidential - San Francisco, CA

Scrum Master / Agile Coach

Responsibilities:

• Worked in SAFE Framework Environment ( Portfolio, Program, Team )
• Experience in working with multiple client (Visa, Master Card) and help them achieve agile process.
• Managed sprint planning, retrospectives, sprint reviews, and backlog grooming sessions
• Continuously monitored team throughput and/or velocity to achieve iteration goals and commitments
• Used technical and functional knowledge to remove roadblocks within standing team. Identified technical risk (engineers, risks with architecture, design, patterns, performance, etc); communicated obstacles requiring outside resolution to the project manager.
• Facilitated effort or design estimate with the team to support release, iteration and project forecasting/funding processes within Business Solution area (BSA)
• Ensured team was ready to accept work into the release team by inspecting the quality of functional requirements for release or iteration planning (business requirement use cases, stories, etc.).
• Collaborative Lead Iteration planning; worked with Business Lead or Product Owner to build and maintain prioritized product backlog
• Lead retrospective, daily standup and show-and-tell meeting—if applicable—to encourage collaboration, communication, feedback and learning among the team members.
• Communicate project dependencies to create transparency into standing team activities and progress while supporting program/project risk management, issue escalation and status reporting

Environment: s: Experienced in QC-ALM, product development & management, Loan & Credit processing.

Confidential - Houston, Texas

QA Lead

Responsibilities:

• Doing everything possible to ensure customer satisfaction.
• Worked with both manual and automation teams.
• Knowledge about regression, integration, and end to end testing.
• Participating in code walk-through, and defect report meetings weekly and periodically
• Interacted with Offshore team to discuss the test scenarios to resolve issues
• Guiding the team on how to get the most out of self organization
• Building trust and safe environment where problem can be raised without fear or blame, retribution, or being judged, with an emphasis on healing and problem solving.
• Work with cross-functional stakeholders to clarify requirements and business objects, as well as acquire necessary financial commitments and approvals.
• Calculate status meeting; development status; report; and drive issues to resolution.
• Facilitating discussion, decision making, and conflict resolution.

Environment: POS (Point of Sale) Jira, UNIX, SQL.