SUMMARY

• 14+ years of rich experience as a Project Manager, Scrum Master, Business Analyst, System Analyst and Developer. Demonstrated skills in managing large scale cross functional global teams for project deliveries.
• Adept experience in all Waterfall, Agile and hybrid SDLC models.
• Immense experience in Cross - Functional Project leadership with all project stages including Ideation, Initiation, Project portfolio management, Project coordination, Project estimation, Risk Management, Requirements determination, Gap analysis, Business process reengineering, Issue resolution, Configuration, Testing, Training, Go-live assistance and Post implementation support.
• Extremely well versed with Agile Scrum methodology including execution in distributed Agile environment. Acted as change agent for Agile by applying best practices in managing product backlog refinement, facilitate daily scrum ceremonies, sprint planning, sprint review, sprint retrospection, velocity & capacity planning, burn down/build up charts.
• Managed program/projects from initiation through to closure within all time, budget and quality criteria agreed with the project sponsor.
• As a Project Manager and Business Analyst experience in full SDLC life cycle system development from requirements gathering to rollout and maintenance using Waterfall and Agile Scrum.
• Experience working in the domains of Healthcare, Pharmacy Benefit Management, Banking, Insurance, Manufacturing and Telecommunications.
• DevOps implementation and legacy modernization
• High experience in PM documentation using Visio, Excel, PPT and capturing and reporting quality metrics coupled with intuitive skills on creating other artifacts like SRS, BRS, FS, HLD, LLD, UTP, UTR etc.
• Proficient in using Microsoft Office Professional, MS Project, JIRA, Planview and SharePoint to manage multiple projects.
• Expert in elicitation techniques like interviewing, questionnaires, brainstorming and focus groups. Very experienced in Team management, Stakeholders Management, resource planning, SOW and conducting Meetings.
• High ability to understand and quickly apply new technologies/COTS/SAAS.
• Vast Experience in As-is To-be processes GAP Analysis. Expert in Feasibility studies, identifying Risks, Issues, Dependencies and Assumptions.
• Adept in translating business needs into IT solutions. Strategize project/program scoping, define project/program roadmap and prioritize projects coupled with process improvements.
• Good understanding of three tired Dimensional Data Models with Source data, OLTP, ETL, Datamart, Data Warehouse, & OLAP and BI.
• Associated in the full STLC and has been experienced in all phases of testing.
• Strong communication, interpersonal, technical, analytical, problem solving, risks & issue management and Leadership skills, with an ability to work in a team and perform multiple tasks.
• Experience in Pre-Sales (RFP, RFI, Proactive proposal etc.)
• Well versed and demonstrated cost savings with managed services and shared services in Global delivery model (Onsite-Offshore)
• Adept in ITIL and incident management
• Strong global delivery experience comprising of team from United States, United Kingdom and India.

TECHNICAL SKILLS

Programming Languages: JAVA, C#, COBOL, Dibol, Natural, JCL, CICS, Channels & Containers

Database Environments and ETL and Integration and Web services: DB2, Oracle DB, MS SQL Server, ADABAS, Teradata, ISAM, VSAM, MS Access, TMF, IBM Datastage, Informatica DT, SSMA, MQ-Series, Web services, SOAP, REST, HTML, XML

Reporting and Visualization Tools: Star Team Agile- ScrumJIRA

Testing tools: HP-ALM, HP QC, Mercury Test Director, Mercury WinRunner, LoadRunner, PVCS Tracker

Scheduling tools: CA7, Control M, ROBOT

Business Applications: MS Office

Data modeling and Prototyping tools: UML, Wireframe, MS Visio.

Methodologies: Waterfall, Agile- Scrum, Agile Methodologies and Hybrid

Project and content Management: MS Office Suite, MS Project, Share Point 2013

Internet & Mailing Services: MS Outlook, Internet Explorer, IBM Lotus Notes, Office 365

Products: EDIFECS - X-Engine, EXTOL - EEI, RxEXPRESS

App Server: WAS, JWS

Operating Systems: Windows, Mainframes (OS 390, IBM 3090), UNIX, AEM, VMS, Client/Server

PROFESSIONAL EXPERIENCE

Confidential, Eagan, MN

Project Manager and Scrum Master

RESPONSIBILITIES:

• Managing application development and maintenance for Prime Mail projects.
• Created and executed Project charters, Project Plans, deliverables, Status Reports and schedules.
• Established workflow, deadlines and overall quality for the project.
• Agile Scrum development/DevOps implementation.
• Facilitate Scrum ceremonies i.e. conducting daily stand ups and tracking Day-2-day activities with Sprint team, removing impediments, conduct sprint reviews and retrospections.
• Conduct brainstorming/grooming sessions with sprint team for backlog refinement, prioritizing user stories and determining the story points/estimation
• Defining Sprint goal, Velocity tracking and capacity planning using burn down and buildup charts.
• Applying best practices in Scrum and manages team from over-commitment, remove impediments, manage backlog and prioritize defects.
• Manage the life cycle of code development, from ideation to sprints to deployment.
• Managing feature scope throughout Sprints, conducting Sprint reviews (facilitating Demos with product owners) and Sprint retrospection.
• Modernization of the existing Inventory application from Ms Access to SQL Server.
• Worked with Test data management team for creating non-PHI environments to execute GDM model.
• Set expectations for cross functional project teams to work within the parameters of the business plan and scope.
• Stakeholder Management. Worked with the Stakeholders, directors and Sr. directors of the organization to conduct gap analysis for major project decisions.
• Responsible for the delivery including offshore
• Prepare and review estimations.
• Managing a team of 20+ including onsite and offshore.
• Implementation plans and release coordination.
• Facilitate product/content reviews for assigned projects to ensure accuracy and market sensitivity of programs.
• Analyze Process requirements, establish and define suitable customized process model to successfully lead the end to end SDLC
• Contributed process improvement feedbacks and suggestions for continuous process improvement.
• Responsible in assisting the project teams in adhering to the defined process, best practices and monitoring the adherence through the timely conduction of audits and walkthroughs.
• Defect triage and maintain quality metrics
• Resource recruitment
• Ensure the correct products and services are delivered to customers in a timely manner

Confidential, Monroeville, PA

Project Manager and Scrum Master

RESPONSIBILITIES:

• Modeled As-Is processes, defined To-Be and conducted Gap analysis for all processes in the organization. Defined short, medium and long-term business strategy and roadmap.
• Product Charter and Project Plan involving scope, time, cost, quality, Resources, procurement, communications and Stakeholder management.
• Supported Business Analyst for requirements gathering and developing user stories and prioritizing with Product owner.
• Responsible for the overall quality of the project
• Prepared and maintained iRAD register for maintaining Issues, risks, assumptions and dependencies.
• Facilitate Scrum ceremonies i.e. conducting daily stand ups and tracking Day-2-day activities with Sprint team, removing impediments, conduct sprint reviews and retrospections.
• Conduct brainstorming sessions with sprint team for prioritizing user stories and determining the story points/estimation.
• Manage the life cycle of code development, from ideation to sprints to deployment.
• Manage team from over-commitment, manage backlog and prioritize defects.
• Managing feature scope throughout Sprints and facilitating Demos with product owners.
• Contributed process improvement feedbacks and suggestions for continuous process improvement.
• Responsible for delivery from offshore
• Defect triage and maintain quality metrics
• Involved in Data Modeling, Legacy Data migration, Data integration, with Oracle DB.

Confidential, Hartford, CT

Project Manager/Scrum Master

RESPONSIBILITIES:

• Performed the role of Scrum Master and project manager managing the 10 member team to handle the development for healthcare transactions.
• Maintain Project Scope, Project Plans, deliverables, Status Reports and schedules.
• Project estimates and work scheduling
• Responsible for monitoring the risks and dependencies.
• Facilitated knowledge sharing sessions and ensure training needs of the team are met.
• Responsible for project deliverables to be in-line with expectations.
• Responsible for sending weekly and monthly status reports.
• Responsible in conducting reviews, design walkthroughs with all stake holders.
• Responsible for delivery from offshore
• Facilitated meetings for Daily Scrum Calls, Sprint Planning, Sprint Review, Sprint Retrospective, Backlog Items planning meeting.
• Pre-grooming, grooming and Story-Point Evaluation. Analyze the defects and impact to prioritize and task it to next sprint.
• Initiated Daily Stand-up calls and continuously worked in clearing impediments with stakeholders.
• Facilitated UAT with Business Owners.
• Knowledge management and developed training materials for end-users.

Confidential

Project Coordinator/Lead Developer

RESPONSIBILITIES:

• Create/maintain project plan, estimation, tracking deliverables, team management, Techno-functional SME for 14 applications, designs, test plans & results review, solution architecture, code reviews and quality control.

Confidential, San Antonio, TX

Senior Developer/Business System Analyst

RESPONSIBILITIES:

• Responsible to work business analysts for requirement elicitation, work with client tech lead, define project vision & scope, estimates, project schedule, resource planning, designs, development, system testing, stake holder coordination, deliverables from offshore and quality control.

Confidential, Pittsburgh PA

Developer/ Support Analyst

RESPONSIBILITIES:

• Responsible for supporting existing system, design, development, QA support and On-Call.

Confidential

Developer/ Support Analyst

RESPONSIBILITIES:

• Production support on day to day basis, identifying bottlenecks, design, development, batch jobs, query tuning and configuration management.