SUMMARY

• Seasoned IT Leader with over 14 years of Experience in Project Management, Software development and Release management delivering enterprise applications through multiple release cycles. Worked on projects Confidential various phases, right from the Business Blue Print till the post implementation support in various industries and also in Onsite - Offshore models.
• Strong knowledge of Software Development Life cycle and all its phases.
• Developed business plans by analyzing the “As Is” system and designing the “To Be” system to stream-line business strategies. Suggested improvements to business processes through better use of existing technology.
• Extensive experience in requirements elicitation techniques - conducting user interviews, document analysis by conducting JAD sessions with committee of subject-matter experts (SME) and business groups.
• Expert in gathering and documenting user and business requirements and an expertise in business process analysis.
• Comprehensive knowledge of System Change Management, Risk Management and Version Management processes.
• Proficient in developing Business Process Models, Use Case Diagrams based on UML methodology using MS Visio, Smart draw etc.
• Analytical, methodical, and resourceful approach to problem solving, identifying root causes and bringing solutions to the table to meet short and long-term business, financial, and system requirements.
• Ability to communicate with technical, functional and senior management audiences. Adept Confidential multitasking across several assignments.
• Experienced in performing Business Process Reengineering and Gap Analysis.
• Using project management tools like MS-Project, Clarity for status reporting and planning.
• Strengths include quick learner, problem-solving capability and ability to achieve tight deadlines.
• Technical Team lead experience with background in Software Development. Experience in management of offshore projects from onsite client site.
• Worked on Commercial off the shelf software (COTS) on multiple projects and also on UI / Web Design projects.
• Experience in System Access and Controls in regards to Data Access & Manipulation considering Regulations & Business Needs.

PROFESSIONAL EXPERIENCE

Confidential

Master Data Project Manager

Responsibilities:

• Work with multiple companies of Confidential in grouping together the Customer Master Data in one location and harmonize it for efficient management.
• Utliize Microstrategy for reporting and Informatica for MDM with SAP and Legacy systems as source of data.
• Develop Master Data Management standards for Creation, Maintenance of millions of customer records

Confidential

Transition Project Manager

Responsibilities:

• Develop, Maintain and Execute Project plans for Transition of SAP Project from Development to Support teams.
• Work with Vendor onsite and offshore teams in delivering content, documentation for AMS team with emphasis on quality, consistency and timeliness.
• Responsible for developing Data Standards and Maintenance.
• Provide status updates across the Development and Testing Phase to global teams.
• Responsible for setting up and preparing new teams and team members to be able to provide Production Support after Go-Live.
• Setup process for requesting and approving future Data element creations as per business needs and verification of existing Data fields.
• Document IT Security Profiles setup and assignments considering Risk Mgmt team input.

Confidential

Middleware Project Manager

Responsibilities:

• Develop, Maintain and Execute Project plans for Common Services Interface (CSI).
• Responsible for Cost, Scope, Schedule and quality measurements of projects.
• Work with clients to identify business requirements and lead CSI teams in planning and executing project tasks to deliver solutions.
• Manage multiple projects and timelines independently with no supervision.

Confidential

Integration Manager

Responsibilities:

• Develop, Maintain and Execute Project plan for developing complex financial reports for C level Management.
• Manage work with multiple Data Source teams like SAP, Siebel, Cognos TM1 in getting data to Oracle Datawarehouse for Revenue reporting and future custom reporting of Single View of Customer.
• Integrate Data flow across multiple sources into one single source of Reporting.
• Project is to combine Data from multiple systems belonging to different company codes and report on customer level finances across all company codes.

Confidential

Project Manager Web UI

Responsibilities:

• Agile implementation of Customer Usage Meters in My Account section of Web portal of Customer Accounts. The UI was re-designed with simple yet informative graphs and lines to display usage.
• Responsible for Communication with multiple departments, tailoring the level of information
• Manage multiple projects and schedules simultaneously to adhere to the Enterprise Release date utilizing common resources with other projects.
• Responsible for Project Effort estimation, Resource Request, Allocation and Usage and Status reporting.
• Work on Change Requests for Go-Live projects and provide Production Support for 6 weeks after release.
• Clarity is used for Project Management and Time tracking. Send Time entry non-compliance communications to all project team members.

Confidential

Project Manager - HR

Responsibilities:

• Responsible for Project Planning and Resource Management and development of Scope Change Management Process.
• Utilize Iterative releases to coincide with Agile methodology of the Software Manufacturer for releases.
• Project involves Client, Implementation Partner and third party vendor efforts.
• Project utilizes webpage design and UI / UX adaptability for multiple screen size devices.

Confidential

Project Manager

Responsibilities:

• Worked as Project Manager and Business Analyst for a Non-Profit’s web-based application for After School Activities for High Schools and College going low income students.
• Project developed using Java on Cloud based platform Heroku.
• Develop Use Cases that enabled developers and other stakeholders to understand the business process.
• Wrote technical specifications to interface with a third party, a digital incentive platform
• Created training guide for business users so they can view reports and dashboards as well as can create ad-hoc reports
• Lead diverse teams, multi-task, and work under pressure to meet aggressive deadlines.
• Conflict Resolution for smoother execution of the project
• Assisted in conducting user training and UAT and work with QA team in writing test cases.
• Conducted retrospective sessions in which all the members of a team could identify areas for improvement (within and outside the team), resulting in specific action plans; these were reviewed Confidential the end of each code release.

Confidential

Project Manager

Responsibilities:

• Develop and maintain project plans for system validation prior to release of new version.
• Work with client, third party implementation team and third party software owners in scheduling the SIT(System Integration Testing) and UAT and tracking the defects and closure of the same.
• Used Quality Center for test case documentation and to report/track defects
• Received final successful approval from client’s SV& Confidential (System Validation & Testing) as part of the regulated pharmacy industry regulations.
• Act as the key contact for QA taking responsibility for ensuring the execution of corrective actions while complying with business specifications.
• Responsible for System Access Validation & Risk Assessment of User Access to System Data.
• Involved in screening, interviewing and hiring potential team members.
• Manage onshore and offshore teams.

Confidential

Data Conversion Manager

Responsibilities:

• Developed current stage Data flow diagrams, Master Data management steps.
• Project involved integration of multiple ERP systems and Middleware to standardize data management.
• Worked extensively with the business users in understanding the business rules and writing requirement specs, technical specs and mapping documents from staging to data mart, cubes and reporting needs to the end users.
• Collaborated with Product and Quality Assurance teams to clarify and resolve any issues
• Worked with the client architecture team in defining tools, processes and technologies to be leveraged on the data warehouse
• Assisted in the development and maintenance of data warehouse initiatives and reporting needs for the business.
• Managed project scope and change control and escalating issues where necessary.
• Aided teams to ensure they consistently met requirements, delivery completed (tested and documented) functionality on time and on budget.
• Direct the coordination of all implementation tasks involving third party vendors as well as provide consultation to clients on system implementation
• Liaison with, and updates progress to, project steering board/senior management.
• Onsite/offshore coordination

Confidential

Data Manager / Training Manager

Responsibilities:

• Project required analysis of Project Scope Activities, Duration Estimation, Procurement and Delivery of H/W for end user training
• Acted as the key contact for Data team taking responsibility for ensuring the validated execution of data conversion while complying with business specifications
• Developed end-to-end test case scenarios to prepare for data validation prior to product launch readiness
• Plan and Execute Training Course preparation for 2000+ users across NA in readying them for new software release.
• Work with third party companies in scheduling the training classes Confidential their centers.

Confidential

Technical Project Manager

Responsibilities:

• Analysis, Planning, Design and implementation of the ETL Data Conversion and SAP Implementation.
• Managed and Executed various Project activities such as Stakeholder Meeting, Data Architecture from Shared Data Center group, and QC activities from Centralized QC group.
• Performed Project Quality Management, Time, Communication Management, Risk analysis.
• Worked Closely with Business users in Requirement Gathering, Analysis, Process Design, Data Design, Development, Testing and Implementation of Data transformation processes.
• Coordinated various End Client issues and successfully managed the constantly emerging changes thru proper Change Control Management Activities.
• Conflict Resolution for smoother execution of the project.
• Developed weekly, monthly Project status reports to the Stake holders.
• Successfully collaborated with third party consulting companies and offshore teams.

Confidential

Tech Manager

Responsibilities:

• Organize workshops with Users in designing the project plan.
• Design and Implement Project Plan including integration points with multiple external and third party systems.
• Develop project plans and maintain them to report to PMO.

Confidential

Project Manager

Responsibilities:

• Involved in Project from Realization process
• Set standard procedures and templates related to development work
• Gathered user and business requirements through discussions, brainstorming sessions, role-playing, prototyping and observation of the compliance department and work environment.
• Developed Use Cases that enabled developers and other stakeholders to understand the business process.
• Documented the User requirements analyzed and prioritized them and converted them as system requirements that must be included while developing the software.
• Preparing project progress, status reports and submitted to the management on an ongoing basis.
• Defined project milestones and schedules using MS-Project
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product and ensured that the developers were updated.
• Assign & Manage work among onsite and offshore resources.
• Part of the PMO process to approve modifications & enhancements in later stages of project
• Be responsible for cutover tasks and transport movement.

Confidential

Onsite Manager

Responsibilities:

• Interact with PMO on Project status and Development.
• Review Business requirements with Client and provide input
• Review Functional specifications for content and input to technical team
• Manage offshore development team.
• Approve Functional and Technical specs, Code review for QA process.
• Supported testing activities and participated in User Acceptance Testing (UAT)
• Develop a variety of RICEFs (Reports, Interfaces, Conversions, Enhancements, Forms) for multiple phases and countries.
• Convert and Interface multiple Master and Transactional Data loads for multiple countries from legacy, SAP and CRM systems.

Confidential

Technical Analyst

Responsibilities:

• Developed Program specifications for Accounts Receivable in FI Module
• Responsible for program testing as per client specifications
• Uploaded Conversion Master Data from multiple legacy systems and CRM and other ERP systems for SD and FI Modules.
• Developed reports in Confidential by extracting data from SAP SD, FI and other modules
• Customer Maintenance download interface done with change pointers.
• Dunning and Aging forms developed in a multi-language environment.
• Developed User exits and validation rules for AR Document postings.
• Worked on enhancements for Dispute Management Module.

Confidential

Technical System Analyst

Responsibilities:

• Developed program to upload and modify service contracts from legacy systems.
• Responsible for developing Australian Check Sapscripts.
• Uploaded Customer Master Data from multiple legacy systems.
• Developed Sales Order Acknowledgement Sapscripts as PDF file.
• Created multiple layouts of Sales Invoices on pre printed forms for different countries with same output type.
• Uploaded Vendor Master data from around 40 countries and different legacy systems into SAP.
• Responsible for creating Shipping Notices, Certificates of Conformity, Credit and Debit Memos in Sapscripts.

Confidential

Team Lead & Analyst

Responsibilities:

• Define business and functional requirements through analysis of potential alternatives and review technology solutions to meet business processes
• Trained SAP end users on processes as creating general ledger accounts, maintain vendor master data, posting documents and running vendor payments.
• Involved in defining program specifications and test specifications.
• Involved in managing the development team by designing the standards, conducting regular code-reviews, transports management and documentation checks.
• Configure the payment program for 150 company codes, sending and paying company codes, country specific payment methods, payment methods for company code, ranking order, bank accounts, amounts and value date.
• Customize user exit for duplicate invoice check across company codes. When a duplicate invoice is detected, workflow sends an email to corresponding manager.
• Developed an outbound Extract of SAP Payment Document Data to Documentum/ Confidential -Connector.
• Developed a Custom Layout/ Sap script Form for printing of checks for multiple company codes and multiple Bank Accounts. All the information that was printed on the check was obtained Confidential the time of processing with no hard coded values.

Confidential

ABAP Developer

Responsibilities:

• Developed a SAP Interface between EDI and SAP for inbound sales orders (850) from customers to create sales orders in SAP.
• Developed IDOC Control Reports for Inbound Sales Orders (850). The report selection was based on IDOC create date, Sold to party, Sales order #, Idoc status etc. Based on user selection, the interactive report would display Sales Order (VA03) or IDOC details (WE02).
• Created a SD Report that generates a list of Sales Orders and STO line items that got cut due to stock situation. This Report helps in informing the customers if there are materials that they wouldn’ Confidential receive on their order.
• Developed an Interactive SD Report to monitor the sales price discrepancies. This report will be used to monitor and control the manual override of the system price using a write-in pricing condition on Sales orders and also on the Billing document in the SAP system.
• Created multiple Sapscripts for both Invoice and Deliveries. These include the Customs Declaration and Sugar certificate.

Confidential

SAP ABAP Developer

Responsibilities:

• Developed a Gentran map and coded user exit which translates the invoice Idoc information into the format of legacy system record format to create a ghost order in the legacy system. In this process, standard Idoc was extended.
• Developed Gentran map and coded user exit in SAP for Credit and Debit memo. This CPR billing module creates invoice data, which is sent to SAP to generate a debit memo request. During creation of the debit memo request, SAP calculates the taxes for the invoiced amount and generates an invoice.
• Maintained the invoice extract program, which extracts invoice information from SAP on a daily basis for use by the legacy systems to maintain the current functionality. The extracted data will be stored in custom SAP tables.
• Developed a number of BDC programs for initial data transfer of Material master, Vendor master, BOM, Cost Centers etc.
• Developed an EDI report, which displays the errors in the invoices and purchase orders when the daily EDI transactions are performed.