Office 365 Project Manager Resume Profile
GA
TECHNICAL SKILLS
- Windows Servers 2003, 2008, 2012
- MS Exchange Server 2003/07/10/2013
- Active Directory Management/Design
- Lotus Notes/Domino R5, R6, R7
- Enterprise/Tech Project Management
- IIS 5, 6, 7
- Clustered Applications Servers Microsoft Failover Clustering
- VMWare 2.x, 3.x, 4.x Migrations and Management , 5.x Vsphere
- Microsoft Hyper-V 2008/2012 Training
- SAP ERP Ops, Financial, Corp
- MS SQL 2k, 2006, 2008 / MySQL Linux
- Microsoft Project HP PPM
- Microsoft Dynamics CRM / SalesForce.com
- Cloud / Hosted-based environments BPOS, Office365, Google Apps, Amazon AWS
- SCOM, MOM, TCP/IP Networking LAN, WAN , SCCM
- Quest Migration Manager / ARS
- Scripting Languages HTML, Perl, XML, AJAX
- Windows Powershell
- MS SharePoint 2007, 2010, 2013
- Cisco IronPoint, Tumbleweed
- MS Migration Implementation Management
- Microsoft SCCM, SCOM
- OCS 2005/2007 Lync 2010
- PlateSpin Novell
EXPERIENCE
Confidential
Executive Technical Consultant Project Manager
- Assist EY leadership in shaping the IT Infrastructure practice and methodologies.
- Lead and provide guidance on all aspects of proposals, staffing, and managing IT Technical and Operations Management programs/projects.
- Lead and provide guidance over a broad area of technical architecture design and use.
- Lead and provide guidance with data center operations control and facilities management.
- Lead and provide guidance on all stages of technical development life cycles.
- Lead and provide subject matter knowledge in lT governance, process and organizational improvement with respect t industry leading frameworks such as ITIL, CMMI, COBiT, PMI, Prince2, Six Sigma, Lean, etc. .
- Perform IT assessments and building improvement plans/portfolios and be able t convince, guide and advise Chief Executive Officers on moving forward in the areas of:
- Networks and utilities
- Desktop management
- Platform and storage management
- Server management and consolidation
- Environments management
- Internet/Web management
- Operating levels establishment
- Operating systems and database experience
- Application/infrastructure performance and event monitoring
- Third-party sourcing and contract management
- Align technical operations with application/service models across industry markets and leading IT process and organizational re-engineering programs or project streams.
- Lead diverse project teams including client, advisory, and third-party and across global regions.
- Define/architect IT services as they relates t technology and operation processes with an ability t relate IT services in business terms.
- Build business cases and justify IT Technical and Operations Management improvements.
- Engage in practice building activities, improving internal solution sets, methods and resources.
- Keep on the leading edge of innovation and trends in IT Technical and Operations Management tools and techniques.
Confidential
Active Directory / Office 365 Project Manager
- Identify / allocate project team resources
- Identify major milestones project risk
- Establish and implement project management methodologies proccesses
- Development of Test/Dev, QA and Production GPOs and policy directives/deployment
- Multi-domain consolidation / domain migration KO / CCR
- Develop Internal structure / restructuring and action plan for EA / Solution Architecture teams
- Diagram new environment project mapping / visio design
- Lotus Domino / Notes R8 migration development to Office365 Lync/Exchange 2010 Quest Migration Mgr
- Provide technical guidance, direction and expertise to infrastructure teams
- Build of W2K12 and Certification of operations and systems infrastructure
- Development of virtual test infrastructure Exchange/Lync/AD 2012
- Active Directory PKI management / deployment
- Training of L3 Engineers and Administration
- Quest ARS migration re-architecture planning Quest Migration Manager / AD
- Benchmark testing Hosted Exchange / Sharepoint 2013
- Development planning O365 Exchange/Sharepoint 2010 2013
- Transition development, Level 4 Support, Project Planning
- Script development, regression testing, proof of concept
Confidential
Active Directory Architect Project Manager
- Assessed current environment provide detailed analysis hardware infrastructure
- Replaced aged Windows 2000 domain / Project Lifecycle
- Created design for Active Directory environment offering redundancy and geo-dispersed sites/dcs
- Planned and executed migration from Active Directory 2000 W2K to Active Directory 2008 R2 W2k8 R2
- Connect isolated corporate Active Directory to remote Office365 Cloud infrastructure Exchange Lync 2010
- Provide documentation and diagrams of new infrastructure
- Train IT team and IT management on MS Active Directory best practices
- Execute domain name rename within corporate environment
- Execute DC replacements in remote sites
- Manage Dev / Test Amazon AWS environments deployment, configuration
Confidential
Senior Microsoft and VMWare Engineer/Architect Consultant
- Lead Management of Exchange 2007 infrastructure and Lotus Domino 8 migration QMM Notes Exchange
- Management of Active Directory Migration, Architecture design from 2003 2008
- P to V conversion of legacy servers acquisition or V to P, as required by LOB design, architecture, development project plan
- Configuration recommendations for AD re-design forest integration
- Disaster recovery design and project plan for new infrastructure
- Upgrade of Virtual VMWare ESX environment 3.x, 4.x, 4.1 VSphere to 5
- Upgrade of Virtual VMWare Hosts technical and Guests as required by LOB
- Migration of Virtual VMWare Guests to new virtual environments
- Implementation of P-V and V-V migration plan and development into VSphere 5 infrastructure
- Heavy use of VMotion and Platespin Novell technologies to manage VMWare
- Work closely with application teams and developers on new requirements that may be required by software/hardware/OS changes as necessary
- Heavy documentation and delivery of OS migration/AD migration/Exchange to Domino migration plans
Confidential
Senior Microsoft Engineer Consultant
- Management of AD/Exchange 2007 environment
- Architected migration/solution from Exchange t Microsoft BPOS/Office 365 infrastrucutre.
- Implementation of Microsoft Sharepoint 2010 Architecture and Design and migration of data t Office 365.
- Management / Conversion / Maintenance of all IIS environments migration to IIS 7.5
- Management / Maintenance VMWare ESX 4.0 environments architected solution to VMWare esx 5
- Management / Maintenance of all Windows server environments
- Microsoft Hyper V-2008 2012 Lab Testing
- Development of Roadmaps and Technical Project Plans for Infrastructure Development
Confidential
- Designed, managed and developed migration plan for Exchange 2010 messaging environment in order to maximize benefit to the organization new implementation, performance tuning, system upgrades, monitor server logs and mail flow
- Re-Defined Outlook monitoring and system standards for the enterprise Designed and implemented the infrastructure supporting the messaging environment.
- Provided performance tuning for the Spam filter system Mail Security systems Postini
- Provided end-user support documentation and long-term training tools
- Provided final level of escalation for Exchange 2010/ Outlook and legacy Lotus Notes technical issues
- Implementation and maintenance of system center family SCCM, SCOM, DPM
- Implementation and maintenance of OCS/Lync in a large environment
- Implementation and maintenance of SharePoint 2010 in a large environment
- Provided management reports, overview and outline for implementation process
- Mentored, directed and managed team members within guidelines of new implementation
- Developed migration plans for Exchange 2010 solution from Virtual infrastructures to HP blade hardware
Confidential
- Exchange 2010 Implementation/Migration
- Developed migration plan from Google Apps Standard Edition platform to Exchange 2010
- Executed mail migration utilizing Quest Migration Manager
- Designed, managed and developed migration plan for Exchange 2010 messaging environment in order to maximize benefit to the organization new implementation, performance tuning, system upgrades, monitor server logs and mail flow
- Re-Defined Outlook monitoring and system standards for the enterprise Designed and implemented the infrastructure supporting the messaging environment.
- Provided performance tuning for the Spam filter system Mail Security systems Postini
- Provided end-user support documentation and long-term training tools
- Provided final level of escalation for Exchange 2010/ Outlook and legacy Lotus Notes technical issues
- Implementation and maintenance of OCS/Lync
- Provided management reports, overview and outline for implementation process
- Mentored, directed and managed team members within guidelines of new implementation
- Developed migration plans for Exchange 2010 solution from Virtual infrastructures to HP blade hardware
Confidential
Lead Integration Engineer
- Hardware Platforms: Sun, HP, IBM Servers, Cisco, VMWare, Hyper-V Storage: SAN Storage, iSCSI, Hitachi, IBM SVC Operating Systems: Win 2000, Win Server 2003 Ent, Windows 2008 R2
- Functions: Failover Clustering, SQL Configuration and Management, Active Directory Networking Technologies: LAN, WAN, DNS, TCP/IP, VPN, SNMP
- Mail Security: Cisco IronPort
Day-to-Day Service Management
- Facilitated, managed and administered Windows Server 2000, 2000 Advanced and Server 2003 Enterprise servers enterprise wide
- Facilitated, managed and supported Windows-based Enterprise web applications
- Managed wide-spread Enterprise IIS infrastructure, patching and development
- Managed long-term, wide-spread and integral projects from an Intel Engineering scope
- Developed schema and scope for Intel server management and resource planning
- Designed and implemented the infrastructure supporting the messaging environment
- Provided administration of spam filter system Mail Security systems
- Provided end-user support and training
- Provided support for MS SQL Server 2000, 2005, 2008
- Provided MS Clustering documentation, architecture and support for 2 nodes
- Provided Installation upgrades and support for IIS 6 7
- Supported IP Based Services LDAP, DNS
- Supported 10,000 VMWare ESX 2.5, 3.0, 4.x vsphere Server Architecture in 5 separate in environments
- Implementation and maintenance of system center family SCCM, SCOM, DPM
- Microsoft Hyper-V 2008 Lab Tests / Training
- Implementation and maintenance of OCS/Lync in a large environment
- Implementation and maintenance of SharePoint 2010 in a large environment
- Provided final level of escalation for Exchange 2007/ Outlook/ Lotus Notes technical issues
- Provided performance tweaking and management objectives for Exchange 2007 environments
- Provided management weekly/monthly reports
- Managed repository for server remediation's and migrations
- Mentored, directed and managed other team members
Day-to-Day Personnel Management
- Manage team of 10-12 contract engineers on various projects
- Provide leadership, documentation and mentorship to contract employees
- Work with work plan management to define work plans and detailed resource scope utilization for contract employees
- Assign rotational on-call duties for support of project-based support
- Provide rotational calendar schedule for project based work
Day-to-Day Process/Project Management
- Provide project leadership to three project coordinators for production, QA, dev/test environment management projects, including: budget control/constraints production timetable accurate status reporting and client/project team coordination
- Provide leadership, documentation and mentorship to internal resources
- Maintain bug tracking database and issues log
- Design systems to collect, organize and display electronic correspondence to increase client satisfaction and management expectations
- Initiated and implemented web-based SharePoint site tools for clients/project sponsors to analyze and review updates
PRG-Schultz International, Inc, Atlanta, GA Senior Messaging Engineer/Architect Manager January 2009 July 2009
PLATFORMS
- Hardware Platforms: Sun, HP, IBM Servers, Cisco Storage: SAN Storage, iSCSI Operating Systems: Windows Vista, Windows XP, Win Server 2003 Ent, Win Server 2008 Networking Technologies: LAN, WAN, DNS, TCP/IP, VPN, SNMP
- Mail Security: Tumbleweed MTA Layer
Day-to-Day Service Management
- Faciliated, managed and administered Exchange 2007/ Outlook and Lotus Domino/Notes R6 messaging environment in order t maximize benefit t the organization performance tuning, system upgrades, monitor server logs and mail flow .
- Coordinated mail migration utilizing QMM for Lotus Notes/Domino to Exchange Migration 20,000 seats
- Defined Outlook monitoring and system standards for the enterprise and constantly refresh them based on changes in business needs or technology.
- Designed and implemented the infrastructure supporting the messaging environment.
- Administered the Spam filter system Mail Security systems
- Provided end-user support and training.
- Provided final level of escalation for Exchange 2007/ Outlook/ Lotus Notes technical issues.
- Provided management weekly/monthly reports
- Mentored, directed and managed other team members.
- Windows Active Directory/Server Management as necessary.
Confidential
Senior Messaging Engineer/Architect
- Hardware Platforms: Sun, HP, IBM Blades, Cisco Storage: SAN Storage, iSCSI Operating Systems: Windows Vista, Windows XP, Win Server 2003 Ent, Win Server 2008 Networking Technologies: LAN, WAN, DNS, TCP/IP, VPN, SNMP
- Mail Security: IronPort MTA Layer
Confidential
Sr. Systems Manager, Managed Hosting Operations
Hardware Platforms: Sun, HP, IBM, Cisco Storage: Netapp, BlueArc, Arsenal Digital Technologies Operating Systems: Linux, UNIX, Windows, XP, Win Server 2003 Networking Technologies: LAN, WAN, DNS, TCP/IP, VPN
Confidential
System Manager, Technical Support Operations
PLATFORMS:
Hardware Platforms: Sun, HP, IBM, Cisco Storage: Netapp and BlueArc. Operating Systems: Linux, UNIX, Windows, XP, Win Server 2003 Networking Technologies: LAN, WAN, DNS, TCP/IP, VPN
Confidential
System Analyst II Specialist
Confidential
IT Administrator, Consultant
Confidential
Technical Engineer