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Office 365 Project Manager Resume Profile

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GA

TECHNICAL SKILLS

  • Windows Servers 2003, 2008, 2012
  • MS Exchange Server 2003/07/10/2013
  • Active Directory Management/Design
  • Lotus Notes/Domino R5, R6, R7
  • Enterprise/Tech Project Management
  • IIS 5, 6, 7
  • Clustered Applications Servers Microsoft Failover Clustering
  • VMWare 2.x, 3.x, 4.x Migrations and Management , 5.x Vsphere
  • Microsoft Hyper-V 2008/2012 Training
  • SAP ERP Ops, Financial, Corp
  • MS SQL 2k, 2006, 2008 / MySQL Linux
  • Microsoft Project HP PPM
  • Microsoft Dynamics CRM / SalesForce.com
  • Cloud / Hosted-based environments BPOS, Office365, Google Apps, Amazon AWS
  • SCOM, MOM, TCP/IP Networking LAN, WAN , SCCM
  • Quest Migration Manager / ARS
  • Scripting Languages HTML, Perl, XML, AJAX
  • Windows Powershell
  • MS SharePoint 2007, 2010, 2013
  • Cisco IronPoint, Tumbleweed
  • MS Migration Implementation Management
  • Microsoft SCCM, SCOM
  • OCS 2005/2007 Lync 2010
  • PlateSpin Novell

EXPERIENCE

Confidential

Executive Technical Consultant Project Manager

  • Assist EY leadership in shaping the IT Infrastructure practice and methodologies.
  • Lead and provide guidance on all aspects of proposals, staffing, and managing IT Technical and Operations Management programs/projects.
  • Lead and provide guidance over a broad area of technical architecture design and use.
  • Lead and provide guidance with data center operations control and facilities management.
  • Lead and provide guidance on all stages of technical development life cycles.
  • Lead and provide subject matter knowledge in lT governance, process and organizational improvement with respect t industry leading frameworks such as ITIL, CMMI, COBiT, PMI, Prince2, Six Sigma, Lean, etc. .
  • Perform IT assessments and building improvement plans/portfolios and be able t convince, guide and advise Chief Executive Officers on moving forward in the areas of:
  • Networks and utilities
  • Desktop management
  • Platform and storage management
  • Server management and consolidation
  • Environments management
  • Internet/Web management
  • Operating levels establishment
  • Operating systems and database experience
  • Application/infrastructure performance and event monitoring
  • Third-party sourcing and contract management
  • Align technical operations with application/service models across industry markets and leading IT process and organizational re-engineering programs or project streams.
  • Lead diverse project teams including client, advisory, and third-party and across global regions.
  • Define/architect IT services as they relates t technology and operation processes with an ability t relate IT services in business terms.
  • Build business cases and justify IT Technical and Operations Management improvements.
  • Engage in practice building activities, improving internal solution sets, methods and resources.
  • Keep on the leading edge of innovation and trends in IT Technical and Operations Management tools and techniques.

Confidential

Active Directory / Office 365 Project Manager

  • Identify / allocate project team resources
  • Identify major milestones project risk
  • Establish and implement project management methodologies proccesses
  • Development of Test/Dev, QA and Production GPOs and policy directives/deployment
  • Multi-domain consolidation / domain migration KO / CCR
  • Develop Internal structure / restructuring and action plan for EA / Solution Architecture teams
  • Diagram new environment project mapping / visio design
  • Lotus Domino / Notes R8 migration development to Office365 Lync/Exchange 2010 Quest Migration Mgr
  • Provide technical guidance, direction and expertise to infrastructure teams
  • Build of W2K12 and Certification of operations and systems infrastructure
  • Development of virtual test infrastructure Exchange/Lync/AD 2012
  • Active Directory PKI management / deployment
  • Training of L3 Engineers and Administration
  • Quest ARS migration re-architecture planning Quest Migration Manager / AD
  • Benchmark testing Hosted Exchange / Sharepoint 2013
  • Development planning O365 Exchange/Sharepoint 2010 2013
  • Transition development, Level 4 Support, Project Planning
  • Script development, regression testing, proof of concept

Confidential

Active Directory Architect Project Manager

  • Assessed current environment provide detailed analysis hardware infrastructure
  • Replaced aged Windows 2000 domain / Project Lifecycle
  • Created design for Active Directory environment offering redundancy and geo-dispersed sites/dcs
  • Planned and executed migration from Active Directory 2000 W2K to Active Directory 2008 R2 W2k8 R2
  • Connect isolated corporate Active Directory to remote Office365 Cloud infrastructure Exchange Lync 2010
  • Provide documentation and diagrams of new infrastructure
  • Train IT team and IT management on MS Active Directory best practices
  • Execute domain name rename within corporate environment
  • Execute DC replacements in remote sites
  • Manage Dev / Test Amazon AWS environments deployment, configuration

Confidential

Senior Microsoft and VMWare Engineer/Architect Consultant

  • Lead Management of Exchange 2007 infrastructure and Lotus Domino 8 migration QMM Notes Exchange
  • Management of Active Directory Migration, Architecture design from 2003 2008
  • P to V conversion of legacy servers acquisition or V to P, as required by LOB design, architecture, development project plan
  • Configuration recommendations for AD re-design forest integration
  • Disaster recovery design and project plan for new infrastructure
  • Upgrade of Virtual VMWare ESX environment 3.x, 4.x, 4.1 VSphere to 5
  • Upgrade of Virtual VMWare Hosts technical and Guests as required by LOB
  • Migration of Virtual VMWare Guests to new virtual environments
  • Implementation of P-V and V-V migration plan and development into VSphere 5 infrastructure
  • Heavy use of VMotion and Platespin Novell technologies to manage VMWare
  • Work closely with application teams and developers on new requirements that may be required by software/hardware/OS changes as necessary
  • Heavy documentation and delivery of OS migration/AD migration/Exchange to Domino migration plans

Confidential

Senior Microsoft Engineer Consultant

  • Management of AD/Exchange 2007 environment
  • Architected migration/solution from Exchange t Microsoft BPOS/Office 365 infrastrucutre.
  • Implementation of Microsoft Sharepoint 2010 Architecture and Design and migration of data t Office 365.
  • Management / Conversion / Maintenance of all IIS environments migration to IIS 7.5
  • Management / Maintenance VMWare ESX 4.0 environments architected solution to VMWare esx 5
  • Management / Maintenance of all Windows server environments
  • Microsoft Hyper V-2008 2012 Lab Testing
  • Development of Roadmaps and Technical Project Plans for Infrastructure Development

Confidential

  • Designed, managed and developed migration plan for Exchange 2010 messaging environment in order to maximize benefit to the organization new implementation, performance tuning, system upgrades, monitor server logs and mail flow
  • Re-Defined Outlook monitoring and system standards for the enterprise Designed and implemented the infrastructure supporting the messaging environment.
  • Provided performance tuning for the Spam filter system Mail Security systems Postini
  • Provided end-user support documentation and long-term training tools
  • Provided final level of escalation for Exchange 2010/ Outlook and legacy Lotus Notes technical issues
  • Implementation and maintenance of system center family SCCM, SCOM, DPM
  • Implementation and maintenance of OCS/Lync in a large environment
  • Implementation and maintenance of SharePoint 2010 in a large environment
  • Provided management reports, overview and outline for implementation process
  • Mentored, directed and managed team members within guidelines of new implementation
  • Developed migration plans for Exchange 2010 solution from Virtual infrastructures to HP blade hardware

Confidential

  • Exchange 2010 Implementation/Migration
  • Developed migration plan from Google Apps Standard Edition platform to Exchange 2010
  • Executed mail migration utilizing Quest Migration Manager
  • Designed, managed and developed migration plan for Exchange 2010 messaging environment in order to maximize benefit to the organization new implementation, performance tuning, system upgrades, monitor server logs and mail flow
  • Re-Defined Outlook monitoring and system standards for the enterprise Designed and implemented the infrastructure supporting the messaging environment.
  • Provided performance tuning for the Spam filter system Mail Security systems Postini
  • Provided end-user support documentation and long-term training tools
  • Provided final level of escalation for Exchange 2010/ Outlook and legacy Lotus Notes technical issues
  • Implementation and maintenance of OCS/Lync
  • Provided management reports, overview and outline for implementation process
  • Mentored, directed and managed team members within guidelines of new implementation
  • Developed migration plans for Exchange 2010 solution from Virtual infrastructures to HP blade hardware

Confidential

Lead Integration Engineer

  • Hardware Platforms: Sun, HP, IBM Servers, Cisco, VMWare, Hyper-V Storage: SAN Storage, iSCSI, Hitachi, IBM SVC Operating Systems: Win 2000, Win Server 2003 Ent, Windows 2008 R2
  • Functions: Failover Clustering, SQL Configuration and Management, Active Directory Networking Technologies: LAN, WAN, DNS, TCP/IP, VPN, SNMP
  • Mail Security: Cisco IronPort

Day-to-Day Service Management

  • Facilitated, managed and administered Windows Server 2000, 2000 Advanced and Server 2003 Enterprise servers enterprise wide
  • Facilitated, managed and supported Windows-based Enterprise web applications
  • Managed wide-spread Enterprise IIS infrastructure, patching and development
  • Managed long-term, wide-spread and integral projects from an Intel Engineering scope
  • Developed schema and scope for Intel server management and resource planning
  • Designed and implemented the infrastructure supporting the messaging environment
  • Provided administration of spam filter system Mail Security systems
  • Provided end-user support and training
  • Provided support for MS SQL Server 2000, 2005, 2008
  • Provided MS Clustering documentation, architecture and support for 2 nodes
  • Provided Installation upgrades and support for IIS 6 7
  • Supported IP Based Services LDAP, DNS
  • Supported 10,000 VMWare ESX 2.5, 3.0, 4.x vsphere Server Architecture in 5 separate in environments
  • Implementation and maintenance of system center family SCCM, SCOM, DPM
  • Microsoft Hyper-V 2008 Lab Tests / Training
  • Implementation and maintenance of OCS/Lync in a large environment
  • Implementation and maintenance of SharePoint 2010 in a large environment
  • Provided final level of escalation for Exchange 2007/ Outlook/ Lotus Notes technical issues
  • Provided performance tweaking and management objectives for Exchange 2007 environments
  • Provided management weekly/monthly reports
  • Managed repository for server remediation's and migrations
  • Mentored, directed and managed other team members

Day-to-Day Personnel Management

  • Manage team of 10-12 contract engineers on various projects
  • Provide leadership, documentation and mentorship to contract employees
  • Work with work plan management to define work plans and detailed resource scope utilization for contract employees
  • Assign rotational on-call duties for support of project-based support
  • Provide rotational calendar schedule for project based work

Day-to-Day Process/Project Management

  • Provide project leadership to three project coordinators for production, QA, dev/test environment management projects, including: budget control/constraints production timetable accurate status reporting and client/project team coordination
  • Provide leadership, documentation and mentorship to internal resources
  • Maintain bug tracking database and issues log
  • Design systems to collect, organize and display electronic correspondence to increase client satisfaction and management expectations
  • Initiated and implemented web-based SharePoint site tools for clients/project sponsors to analyze and review updates

PRG-Schultz International, Inc, Atlanta, GA Senior Messaging Engineer/Architect Manager January 2009 July 2009

PLATFORMS

  • Hardware Platforms: Sun, HP, IBM Servers, Cisco Storage: SAN Storage, iSCSI Operating Systems: Windows Vista, Windows XP, Win Server 2003 Ent, Win Server 2008 Networking Technologies: LAN, WAN, DNS, TCP/IP, VPN, SNMP
  • Mail Security: Tumbleweed MTA Layer

Day-to-Day Service Management

  • Faciliated, managed and administered Exchange 2007/ Outlook and Lotus Domino/Notes R6 messaging environment in order t maximize benefit t the organization performance tuning, system upgrades, monitor server logs and mail flow .
  • Coordinated mail migration utilizing QMM for Lotus Notes/Domino to Exchange Migration 20,000 seats
  • Defined Outlook monitoring and system standards for the enterprise and constantly refresh them based on changes in business needs or technology.
  • Designed and implemented the infrastructure supporting the messaging environment.
  • Administered the Spam filter system Mail Security systems
  • Provided end-user support and training.
  • Provided final level of escalation for Exchange 2007/ Outlook/ Lotus Notes technical issues.
  • Provided management weekly/monthly reports
  • Mentored, directed and managed other team members.
  • Windows Active Directory/Server Management as necessary.

Confidential

Senior Messaging Engineer/Architect

  • Hardware Platforms: Sun, HP, IBM Blades, Cisco Storage: SAN Storage, iSCSI Operating Systems: Windows Vista, Windows XP, Win Server 2003 Ent, Win Server 2008 Networking Technologies: LAN, WAN, DNS, TCP/IP, VPN, SNMP
  • Mail Security: IronPort MTA Layer

Confidential

Sr. Systems Manager, Managed Hosting Operations

Hardware Platforms: Sun, HP, IBM, Cisco Storage: Netapp, BlueArc, Arsenal Digital Technologies Operating Systems: Linux, UNIX, Windows, XP, Win Server 2003 Networking Technologies: LAN, WAN, DNS, TCP/IP, VPN

Confidential

System Manager, Technical Support Operations

PLATFORMS:

Hardware Platforms: Sun, HP, IBM, Cisco Storage: Netapp and BlueArc. Operating Systems: Linux, UNIX, Windows, XP, Win Server 2003 Networking Technologies: LAN, WAN, DNS, TCP/IP, VPN

Confidential

System Analyst II Specialist

Confidential

IT Administrator, Consultant

Confidential

Technical Engineer

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