Summary

• A seasoned Manager with experience in Healthcare Pharmaceutical Consumer Packaged Goods ERP Applications Implementation Wireless Communications Product Management Manufacturing Quality Assurance Field Engineering and Professional Service Management.
• Exceptional written and oral communication skills coupled with solid leadership abilities. Patient and flexible with ability to manage multiple priorities under pressure and time constraints.
• Successful at motivating others to achieve performance improvement, goals and milestones.
• International experience in United Kingdom, France, Germany, Mexico and Canada.

Skills

• Automated Voice Response/Call Distribution IVR/ACD , Business Analysis/Process Re-engineering, CAD/CAM, Change Management, Data Modeling, Data Warehousing, Design Collaboration, Desktop Publishing, EDI, ETL, Email, Field Service, Full Lifecycle Development, Healthcare Electronic Medical Record EMR , International Classification of Diseases ICD9 , Help Desk, Image Scanning, Manufacturing, Network Engineering, Optical Character Recognition, Planning, Point of Sale, Product Data Management, Project Management, Quality Assurance/Engineering, Regulatory Liaison UL, OSHA, FDA, Weights Measures, California Air Resources Board CARB , Relational Database Management, Security, Staffing, Structured Analysis/Design, Supply Chain Planning, Thermoplastic Engineering, Tool Design,Warehouse Management, System Architecture, Wireless Communication, and Workflow Analysis.
• Methodology SDLC
• Proprietary Oracle Application Implementation Methodology AIM .
• Proprietary Informatics System Life Cycle Process iSLC .
• Proprietary Enterprise Life Cycle ELC / Waterfall Agile

Technology

.NET Framework, Apple, ABT Project Workbench, AS400, Assembly Intel , AutoCad, Cisco VPN, Clarion, Cold Fusion, Crystal Reports, DB2, DOS, EDI, ETL Data Mirror and Informatica , FileMaker, FoxPro, Internet/Intranet, ISDN, Java Script, Lotus Notes, MS ODBC, MS Office Professional Suite Word, Excel, PowerPoint, Access, Publisher , MS Project 2000, MS Sharepoint, MS Small Business Server 2000, MS SQL Server, MS Windows 95/98/NT/2000/ME/XP/Vista/IIS/Exchange, Modem 56k V90 , Novell NDS , OLAP Oracle Discoverer and Business Objects , Oracle ERP, PL/SQL , Paradox, PERL, Primavera Project Management, Routers Hubs, Sun, T1, TCP/IP, UNIX Citrix, Visual Basic, J2EE Application servers Weblogic, Websphere , Web Servers IIS RDBMS Oracle , and Operating Systems Windows 2000

Experience

Confidential

State of Connecticut Project Manager

• Responsible for the implementation of a new generation of the Public School Information System.
• Develop project management plans, including resource sheet, task list, gantt chart and project dashboard and a team-wide SharePoint information repository.
• Manage and coordinate activities of test personnel, subject matter experts, vendor and developers and conduct management review meetings detailing progress, risks and risk mitigation plans.

Confidential

Accredited Vocational Training Institute Developed and implement an information system security architecture assessment, risk analysis and disaster planning curriculum.

• Develop a compressed night course for network security and disaster planning curriculum.
• Conduct and implement pilot network security and disaster planning curriculum.

Confidential eCommerce Web Developer

Several short-term engagements for companies in developing B2C ecommerce web sites with real-time payment gateways.

Confidential Project Manager

• Responsible for project management related to the implementation and maintenance of a Global Clinical Data Analysis and Reporting system and a proprietary ETL application Data Transformer .
• Manage the change release process for issues and enhancements supporting applications using a proprietary SDLC methodology ELC in compliance with FDA 21 Part 11 requirements with Quality Assurance and the Project Management Office PMO .
• Conduct routine meetings with internal stakeholders to perform risk analysis, document issues, progress and objectives leading to issue mitigation and enhancement implementation.
• Migrated project information from LiveLink/Documentum repository to a SharePoint environment.

Confidential Project Manager

• Implemented Axapta 3.0 ERP system MS Dynamics AX , in a multi-plant environment, including finance, purchasing, order processing, trade agreements, process manufacturing, and warehouse distribution.
• Manage the specification, development, testing and integration of more than 50 unique business requirements resulting in customization of seeded Axapta functionality.
• Organized efforts of 7 department functional leads, a value added reseller project manager and developers and 3rd party suppliers RFI, Bar Code and Warehouse Management .

Confidential Project Manager

• Responsible for the planning, implementation and tracking of Clinicopia : a Global Clinical Supply Chain Management application.
• Managed the development of deliverable documentation using a proprietary SDLC methodology iSLC in compliance with FDA 21 Part 11 requirements.
• Conducted routine meetings with software vendor and internal stakeholders to document issues, progress and objectives leading to implementation.

Confidential Project Lead/Business Analyst

• Responsible for analysis of business requirements, gap assessments, development of specifications, data extraction using ETL tools, testing and issue resolution for data warehouse consolidation of Group, Provider and Member data and their interaction with Claims Submission, Authorizing and Processing.
• Managed the development and implementation of a corrective data schema cross referencing legacy EMR, Claims data, and data extraction, in support of HIPAA ICD9 mandated Provider data consolidation, which would cause BI queries based on historical data to fail.
• Managed the remediation of Business Objects queries affected by HIPAA and ICD9 mandated changes, which required data modeling, revised data extraction and query modification.
• Managed the remediation, testing and implementation of data warehouse changes to support Navimedix, a third party claims authorization and query tool, requiring vendor coordination.

Confidential

Several engagements for companies in Information Technology infrastructure issues including Integrated Voice Routing and automated Call Distribution and in implementing Oracle 11i in a variety of manufacturing applications, mapping business processes to Oracle seeded functionality and developing specifications for customizations.

Confidential

Professional Service Manager

• Developed regional reference accounts in the automotive industry, generating business process audits, solution proposals, ROI analysis, project management field engineering.
• Developed project plans for using Project 2000 pilot tests, systems implementation, legacy data assimilation systems related issues and acceptance criteria, and managed teams of technical professionals in facilitating the pilot project.
• Generated and disseminated periodic status reports with Dashboard metrics on the progress of the project implementation, client participation and accomplishment of acceptance criteria.

Confidential

Project Manager

• Implemented Oracle 10.7G/11.2 for domestic International sites with hands on involvement in A/R, A/P, Costing, GL, Order Entry, Inventory, Purchasing, WIP, BOM MRP applications and Discoverer Data-Warehousing in a Multi-Org environment.
• Responsible for Project P L 6 MM and Financial Control/Tracking, Capital Acquisitions and Human Resources 2 Project Leads, 2 technical infrastructure personnel and 15 Contract Developer/programmers .
• Implemented communications infrastructure including Frame Relay T1 Redundant/Backup ISDN , System Security administration of UNIX infrastructure.

Confidential

Principal Consultant

• Performed Current Business Baseline and Future Requirements Analysis for Fortune 1000 Clients, including
• Process Definition, Forms, Procedures Design, and Workflow Re-engineering.
• Hands on involvement in Order Cycle Design, Setup, Integration, and End User Training.

Confidential

General Manager

• Managed P L Budget of 1MM, a staff of 6 and sales through 150 company franchises.
• Responsible for product development, pilot production, manufacturing and field service.

Confidential

Startup Management

• Liaison with Regulatory Agencies F.C.C., Bureau of Standards, E.P.A., Fire Marshals, OSHA, U.S. Patent Trademark Office Environmental groups and technical interface with Vendors fabricators Model-Makers, Industrial Designers, Toolmakers, Injection Molders, Blow Molders, Engineered Plastics Suppliers, Metal Fabricators, Stampings, Connector Suppliers Environmental Testing Services.
• Achieved compliance with Underwriter Laboratory's product safety standards for product use in hazardous locations and
• California's Air Resources Board Clean-Air standard.

Confidential

Document Optical Character Recognition Systems

• Managed P L Budget of 1MM for Operations and multi-shift manufacturing.
• All programs successful in increasing revenue greater than 125 .

Confidential

Voice/Data Communications Communications Terminals

• Managed P L Budget for 2MM in Capital/Facility improvements and staff of 25.
• Developed a product build rate achieving 120 of output objectives.

Confidential

Automated Fare Collection Systems

• Managed P L Budget of 1MM in ATE Equipment, and a staff of 15 electronic technicians.
• Established a MIL-Q-9858A Quality Assurance and ISO 9000 Certification Program.

Confidential

Telecommunications POS Terminals Integrated Voice Response IVR .

• Managed P L Budget of 6MM, a staff of 60, consisting of Field Engineers, Systems Analysts and Administrative personnel in a 24x7 International Technical Services Department servicing the financial business community with Integrated Voice Response Bank From Home systems requiring advanced voice configuration and call routing.
• Achieved a 10 pre-tax profit.