SUMMARY

• Over 11+ years of experience in the field of IT Project Management
• In depth knowledge of Software Development Life Cycle (SDLC) project life cycle methodologies including traditional Waterfall model as well as Agile/Scrum across the span of various projects
• Solid understanding and implementation ofProjectManagement Life Cycle (PMLC) methodology for both Software Development and Infrastructureprojects
• Facilitated daily stand - up SCRUM meetings and guided team
• Proven ability to influence and drive cross-functional teams in delivering complex technology initiatives in both traditional and agile based project environments
• Provide roadmap and reference architecture, technology evaluations, recommendations for Customer's Current business case and future strategy
• Experience working with the Healthcare (Insurance and Pharmaceutical) industry and healthcare compliances like CMS, HIPAA 4010 and 5010, HCFA, and other healthcare systems, rules, and regulations

TECHNICAL SKILLS

• MS Office (MS Visio
• MS Project
• MS SharePoint
• MS OneNote
• MS FrontPage
• MS Word
• MS Excel
• MS Outlook
• MS Access); Waterfall
• Agile/Scrum
• Extreme Programming (XP)
• Rational Unified Process (RUP)
• Big Data
• Rational Rose
• Rational Requisite Pro
• MSPS
• Rally
• ESM
• Hyperion
• MapR
• TAC
• Talend
• MVPiller
• Unix
• Linux
• Teradata
• Informatica
• Oracle SQL
• MySQL
• SQL Server
• Oracle 8x/9i
• Citrix
• Siebel
• Quality Center
• Business Objects
• ALM
• Control-M
• Snagit
• SnipIT
• UltraEdit
• XIR3
• X12
• Flat Files
• UML
• Documentum 2.0.
• EDI
• Claims and Billing
• Omega Data
• PeopleSoft 89-92
• Navison
• Datalink
• Infor SunSystems
• ERP
• SAP (HR and Finance)
• ADP Systems
• EMR
• IDX
• ServiceNow
• Jira
• Hipchat
• Confluence
• TFS / VSTS / Azure DevOps
• MS Dynamics D365

PROFESSIONAL EXPERIENCE

Confidential (New York, NY)

Scrum Master / Agile Coach

Responsibilities:

• Responsible for facilitating/ leading the full cycle of scrum activities for multiple scrum teams; Own and conduct Scrum of Scrum meetings and other cross scrum team ceremonies
• Experienced with leadership in a large-scale Agile transformation; Facilitate Scrum events and other ad-hoc meetings for teams. Facilitating multi-team events like Big Room Planning, Scrum of Scrums, and story mapping
• Assist Product Owners and teams in story writing, backlog maintenance and prioritization and planning. Facilitate creation and prioritization of program-level feature and architectural backlogs; Confirm highest priority stories have been fully groomed and ready for sprint planning and facilitate sprint planning sessions
• Facilitating estimation and planning at the team or program level. Assisting in creating useful, reliable and practical forecasts for delivery sprints and releases; remove roadblocks
• Coach developer, designer and product team members in Agile practices, values and principles; Coaching junior and new hire Scrum Masters; Facilitate Agile trainings and trainings on Agile tool (Jira)
• Help teams and individuals clarify goals, and actions to achieve them; Shield the team from outside distractions, context switching and interferences; Track and removing impediments; Finalize the sprint report based on the demo and Product Owner/Manager acceptance
• Assess the Scrum Maturity of the team and organization and coaching to higher levels of maturity
• Oversee and operate concurrent stream, process roadmap, business analysis, software design, technical development and release of new capabilities in constant iterations (2 weeks) in Agile environment; Administer the scope changes and the Software Development Life Cycle (SDLC) for application auto pilot which now saves front end users’ time and saved ~$6M annually
• Help employees and stakeholders understand and enact Scrum framework; Facilitate various Agile ceremonies including the Daily stand up (Daily Scrum) meeting, Sprint Planning, Review, Retrospective, Product Backlog Grooming, Tram Chartering, and understanding how to size a User Story (Scrum Estimation)
• Act as a liaison between Business and technical IT groups, using advanced communication skills to elicit, document, analyze and validate client requirements
• Interact with Business, Product owners, and stakeholders to gather requirements; helped product owner with backlog grooming and reprioritization, define project scope and objectives, and model business processes and work flow
• Experience leading Application Development and Infrastructure projects identifying scope, requirements, building an effective plan, and executing to completion, matrix managing both internal staff and external vendor contract teams.
• Coach multiple software development teams that diligently apply Scrum principles, practices, and theory; knowledge of other approaches in the Agile space: SAFe, Kanban, Lean, etc.; experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games, etc;

Confidential (Nashville, TN)

Project Manager / Scrum Master

Responsibilities:

• Established processes, tracked Metrics, share best practices, and practice Team Chartering; maintained product roadmap; managed the analysis of data and process integration
• Facilitated the Agile ceremonies (Daily stand up, Planning, Review, Demo, Retrospective, Chartering, Grooming, Agile Maturity Assessment); removed impediments; acted as the Product Owner as needed; organized and manage Sprint and Product Backlog; trained team members on Agile Tool (HP-ALM)
• Effectively communicated project expectations to team members and stakeholders in a timely fashion
• Identified and resolved conflicts within the project team regarding claims issues
• Prepared meeting agenda, organized and ran meetings to discuss outstanding issues with assigned BAs, SEs, QAs, and created minutes of meeting (MOM)
• Implemented a Program Management Office which focused on project management standards, guidelines and methodologies; tracking projects ROI; Risk Management plans; Projects Status communication standards; and development of KPI; Managed MSPS (MS Project) for project planning, scheduling, and tracking progress
• Protected the team from over commitment, establishing processes for development team and QA resources
• Track and communicate team velocity and sprint / release progress using Agile Tool (TFS, Rally)
• Overseeing sprint planning, sprint demo, and sprint retrospective
• Resolved local impediment and escalated the impediments to relies train engineer whenever needed
• Led the creation and execution of specific IT strategic initiatives; such as company’s mobile strategy, software development standards and guidelines, domestic and international network, old technology retirement, alliance/relationship and creation of master contracts with key external vendors
• Contract Management System: a $1MM project that revitalized the enterprise-wide business process for contacting clients and obtaining signed contracts that could be stored in a central repository
• Engaged with the executive sponsor and business stakeholders to identify issues and initiate process enhancements and engaged the vendor to implement their commercially available product
• Worked on Inbound/Outbound Interfaces and Extensions involving HIPPA 837 and proprietary format files and Reports development for patient eligibility and enrollment to Medicaid and Medicare
• Created issue logs, project templates and work breakdown structures (WBS)
• Recognized to be the employee of the month for February, 2015

Confidential (Minneapolis, MN)

Scrum Master

Responsibilities:

• Tracked and communicated team velocity and sprint / release progress using Agile Tool (JIRA); Oversaw sprint planning, demo, and retrospectives; Prepared meeting agenda, collected weekly status, organized and ran meetings to discuss outstanding issues with assigned teams, and created minutes of meeting (MOM); Controlled questioners and requirement gathering from stakeholders through interviews and meetings
• Plan and schedule project timelines and milestones using appropriate tools; and track project milestones and deliverables, including identifying and managing project dependencies and critical path
• Managed, tracked, and reviewed project deliverables regularly in order to report weekly status to senior management and (Project Management Office) PMO
• Prepared questioners and gathered requirements from stakeholders through interviews and meetings
• Conducted interviews, meetings and JAD sessions during the process of Requirement Gathering to identify the business flows and determine whether any current or proposed systems are impacted by the EDI X12 Transaction, Code set and Identifier aspects of HIPAA
• Good understanding of business need in terms of recipient eligibility, enrollment, claims, and billing
• Managed a claim processing system for the healthcare management client system which allowed the user to inexpensively capture information regarding patient, summary of medical history, symptoms (ICD-9 and 10 codes), and treatment (CPT codes)

Confidential (Washington, DC)

Project Manager / Scrum Master

Responsibilities:

• Coordinated with the PMO to guarantee accomplishment of tasks based on CMMI and PMI guidelines
• Assisted PMO Leadership Team with the coordination and administration of the Project Management Office including but not limited to the following activities: managing and adjusting project timeline, IT development work efforts for standardization of project implementations, administration duties, monitoring deadlines, activity and issue tracking
• Conducted User Acceptance Testing (UAT) for eCommerce transactions for TD Bank
• Involved in all phases of software development life cycle (SDLC) for system implementation
• In depth knowledge of customer needs in terms of claims and billing
• Performed SME reviews, proofread documents for technical writing reviews, and sign off on requests that are ready to be moved on to production
• Controlled project scope and schedule to ensure timeliness of deliverables using Control-M
• Facilitated JAD sessions, sent out meeting agenda and minutes, and presentation slides in MS SharePoint

Developer / Project Manager

Responsibilities:

• Assisted the Program Manager in setting realistic Project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted Project related presentations.
• Developed and maintained sales reporting using MS Excel queries, SQL in Teradata, and MS Access
• Functioned as the primary liaison between the Business line, operations, and the technical areas throughout the Project Cycle relating to Well Care, Medicare, Medicaid, and other various health insurances
• Worked with Computerized Maintenance Management System (CMMS) for Asset Management
• Prepared presentation slides in MS PowerPoint, which was extensively used in different JAD sessions and to track project progress