SUMMARY

• MBA in Computer Information Systems with Two Bachelors - Business Administration and Mathematics.
• Results-oriented leader with in-depth knowledge of & valued experience within the Software Solutions, Retail, Non-Profit and Technology Services industries. Proven record of successfully delivering complex solutions for clients within the Commercial & Federal/State Government sectors.
• A skilled consultant and practitioner of best-practice Application Development methodologies: Software Development Life Cycle (SDLC) leveraging Agile Scrum & Waterfall frameworks on an individual project basis. Further, a valued consultant for clients seeking an execution partner to develop and execute sound technology strategies.
• Successful execution of engagement roles & responsibilities:
• Project Management, Certified Agile Scrum Master
• Program Management
• Strategic Planning (CRM/SFDC, CMS & eCommerce Technologies)
• Risk Management
• Change Management
• Ecommerce experience in various industries that include defense, healthcare, retail, software, etc.
• Extensive experience in Customer/Stakeholder Management.
• Capable of working in an environment that is non-routine and very complex, involving the application of advanced technical/business skills.
• Experienced in various Software methodologies that includes- Agile, SCRUM, Waterfall.
• Experience working in a fast-paced environment with short iterations while maintaining high quality deliverables.
• Good experience in product life cycle, SDLC, MS Project and delivery.
• Hands-on experience in SQL, Shell Scripting, Oracle DBMS, UNIX

TECHNICAL SKILLS

Languages: SQL, HTML, VISUAL BASIC 5.0, C++, PERL

Databases: ORACLE, MS-Access, TOAD

Operating Systems: WINDOWS NT, WINDOWS XP, UNIX

Software: MS Office, MS Outlook, MS Project, Oracle Primavera P6, JIRA

Automation: Load Runner, Reach Out, Test Director, Test partner, Eclipse, SOAPUI, Eclipse

PROFESSIONAL EXPERIENCE

Confidential, Livermore, CA

Project Manager

Responsibilities:

• Responsible for project management across all phases of the program to include conceptual-design studies, feasibility/cost studies, full scale engineering design, qualification and production efforts.
• Consulted on the development of an operations facility with the purpose of building critical web-based programs for the various government agencies.
• Managed3 to 5 concurrentprojects and effectively communicatedwith stakeholders across 5+ government agencies in order to accomplishproject&programneeds
• Managed all phases of small and large value projects from inception to completion including design, budgeting, proposal preparation, contracting, establishment and monitoring of master plans and change management tasks, acquisition and coordination of resources (people; both internal and external, technical systems, hard assets, etc.) implementation, quality control and the ultimate performance of the project through transfer of ownership.
• Leada team of IT professionals todevelop, test,and optimizewebsites, message processing applications,and databasesthatwork together seamlessly
• Analyzedand evaluatedlarge sets of data within Oracle and Access real time with speed and precision inorder to make decisions quickly
• Support Joint Test Assembly project completion from initiation through delivery.
• Identify, schedule, procure, and track hardware required for developmental testing, qualification and pre-production.
• Schedule development, resource loading and quality assurance activities in support of Nuclear Weapon Design program.
• Understanding of project needs, goals and responsibilities.
• Manage scope and budget associated with project.
• Provide service and strategic project status to stakeholders and program customers.
• Develop and nurture effective relationships internal and external to the organization.
• Co-ordination with cross-functional teams to get the things done, monitored changes and implemented according business needs and stakeholder approvals.
• Proactively identify and resolve problems then communicate back to the customer.
• Company representative on multi-organizational project teams.

Confidential, Seaside, CA

Product Management

Responsibilities:

• Drove the product roadmap and streamlined the product strategy for web applications and Web services.
• Responsible for planning, leading and organizing project teams to achieve a high level of performance and providing exceptional business value to the users.
• Increased customer satisfaction by engaging customer proactively and delivering quality product on time and within budget.
• Interface with client and management on a regular basis to update status of current projects, discuss blocking issues, understand upcoming projects, estimate & negotiate time, effort required for projects and influence the outcome.
• Facilitate all Agile meetings, act as a Scrum Master to remove impediments to deliver Sprint goals.
• Analyzes application software to ensure conformity to quality standards and provides feedback to the product development group.
• Documented and standardized web deployments and post deployment procedures, reducing deployment cycle by 10%.
• Established and maintained long-term relationship with client; consistently delivered quality service, which facilitated ongoing business and customer loyalty.
• Work with DevOps to review checklist and during deployment days to ensure all the planned work is successfully released; request to open hotfixes in case of production errors.
• Completed projects up to two months ahead of schedule, as much as $1.5M under budget saving the Client over $2M.
• Worked on large scale infrastructure operations.
• Assist management with recruiting, and training plans for staff members.
• Perform Risk Management and manage customer expectations in a way that results in high customer satisfaction.

Confidential, California

Product/Project Management

Responsibilities:

• Responsible for maintaining strong customer relationships, managing action items, performing escalations and overseeing the overall health of product.
• Responsible for external roadmap, competitive strategy & market analysis, sales enablement activities to scale and grow the business worldwide.
• Present findings, success metrics and recommendations to business stakeholders and product management for analytics product delivery.
• Present the delivery status toproductowners and the program management office.
• Update status of current projects, discuss blocking issues, understand upcoming projects, estimate & negotiate time & effort required for projects.
• Lead testing and implementation efforts for medium to large scale projects, perform user acceptance testing, monitor activities against project schedule, and ensure quality of deliverables.
• International experience with establishing & managing customer engagements, ecosystem partners and field teams.