Configuration Manager Resume
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Boston, MA
OBJECTIVE
- To obtain a challenging long - term consulting or permanent IT project management position, located in Baltimore, Maryland area, which offers growth opportunities and allows me to utilize my leadership skills and experience.
SUMMARY
- Senior software configuration/release manager with over 20 years of experience in the IT industry managing teams, analyzing, supporting, and implementing innovative technology solutions on time and under budget.
Core Competencies
- Project Management
- Product Development / Programming
- Collaboration / Team Building
- Analysis/ Problem-solving
- Managing Remote / Cross-functional Teams
- Reporting/Technical Documentation
TECHNICAL SKILLS
Databases: MS Access, MS SQL Server, Oracle, MySQL
Web Technologies: HTML, XML, JavaScript
Programming Languages: Perl, VBScript, VisualBasic, .NET, C++, J++
SCM Tools: Confidential, Subversion, CVS, Clear Case and Remedy
Software Applications: Microsoft Project, Microsoft SharePoint, Microsoft SourceSafe, Installshield Developer, OneNote, Visio
PROFESSIONAL EXPERIENCE
Confidential, New York, NY
Project ManagerResponsibilities:
- Launched small business providing financial solutions to clients through fact gathering and needs analysis.
- Created an Excel based financial planning tool designed to help clients understand, define, and track financial goals.
- Partners with both Confidential and external professionals to meet client's financial goals and objectives.
Confidential, New York, NY
Development Manager
Responsibilities:
- Managed 10 offshore developers and 3 onshore QA resources using Agile principles.
- Developed, managed and supported the Project Reporting Portal, for the Optum development organization.
- Worked with Development, PMO, and Business leadership to identify, value-add, MBO metrics that would accurately describe the status, progress and maturity of our development organization.
- Managed the relationship with development managers and the PMO and development VP’s to ensure an integrated effort to manage the flow and content and manage the compliancy of our SDLC and PDLC processes.
- Managed the customer support issues ensuring a 24 hr. response time for all issues raised by our customers.
- Managed the full product development lifecycle for multiple applications for payer division. Organized, and promoted the initial requirements and design to technical feasibility.
- Worked through the software development life cycle, continually evaluating process and risks to maximize effort and avoid pitfalls.
- Collaborated with cross functional teams determined to deliver on internal and external customer expectations.
- Effectively managed budgets and schedules for resource, hardware and software to improve product delivery times and profit margins.
- Streamlined procedures for product documentation and incremental cost assessment - successfully, reducing the complexity and turnaround time while ensuring client satisfaction.
- Restructured onshore and offshore resources into one cohesive software development team - implementing and managing processes for knowledge transfer of operations, as well as, identification, escalation, and resolution of client issues.
- Managed the implementation of a comprehensive SDLC plan by creating a series of SharePoint tools to effectively communicate project status to both project team members and internal management.
Confidential, Waltham, MA
Lead Release Engineer
Responsibilities:
- Led the design, configuration, implementation, and deployment of Confidential Version Manager and Microsoft SourceSafe.
- Responsible for the building of applications in .NET, C++, VB, J++ and PowerBuilder. Manage release and integration schedules.
- Train software developers on the use and methodologies for each product’s development life cycle.
- Developed and implemented build procedures for client-server and web-based products.
- Managed the final integration and acceptance (smoke) testing of new builds before release to Quality Assurance.
- Executed and troubleshot automated test scripts using WinRunner and TestDirector.
- Created, maintained and enhanced tools that managed the Software development cycle.
- Managed the development and release of multiple products in a fluid fast paced environment.
- Created dynamic installs for delivery of customized product features.
- Managed the deployment of rolling hot-fixes in PowerBuilder, requiring close coordination of Support, development, and QA staff.
- Directly supervised one full-time release engineer.
Confidential, Boston, MA
Configuration Manager
Responsibilities:
- Team Lead in the design, configuration, implementation, and deployment of Confidential . Implemented CM policies and procedures.
- Trained software developers on their use and methodologies.
- Developed tools to ensure the systems accuracy and ease of use. Proactively verified production source code.
- Responsible for the security and protection of a multi-million dollar Y2K renovation initiative.
- Developed a secure environment for shipping, receiving and testing Y2K renovated source.
- Developed multi-platform development cycle using Confidential Version Manager as the portal.
- Developed a weekly synchronization report to identify potential risk to production source.
- Acted as technical lead of a team of five configuration managers.
- Rebase-lined 6,500 elements and restructured Promotion model in one weekend.
Confidential
Network Administrator-Project Leader
Responsibilities:
- Managed WAN for developers achieving maximum benefits for 500 developers.
- Simultaneously supported multiple Mission Critical Projects for the Department of Revenue: Year2000, Child Support Enforcement, and MassTax.
- Installed Oracle 7.0 on Windows NT Alpha server. Install Oracle 2000 on Novell server.
- Installed and configured DHCP, PDC and BDC servers on a Windows NT server.
- Resolved network, server, and client problems resulting in optimal user productivity.