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Volunteer Program Coordinator Resume

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San Francisco, CA

SUMMARY

  • More than 6 years of professional experience working in nonprofit sector (national, regional, and local organizations)
  • Excellent public speaking; Advanced knowledge of Blackbaud Raiser’s Edge Donor/Volunteer Management software, Microsoft Office, Microsoft Access, Efforts - to-Outcomes (ETO) client tracking software, and Volunteer relationship management software.

PROFESSIONAL EXPERIENCE

Confidential, San Francisco

Volunteer Services Manager

Responsibilities:

  • Recruit over 1,000 volunteers per month for over four construction sites
  • Recruit, screen and place volunteers throughout entire organization
  • Manage and coordinate volunteers over three counties: Marin, San Francisco, and San Mateo County
  • Create and maintain Volunteer Department budget
  • Supervise a staff of two
  • Implement online waiver software via Accenture pro-bono project
  • Compose bi-monthly accident/injury reports to Board of Directors

Confidential, San Francisco, CA

Volunteer Program Coordinator

Responsibilities:

  • Coordinated all aspects of volunteer program placement.
  • Recruited, screened, trained and placed volunteers in agency programs. Over 300 placements in 12 programs.
  • Share supervisory responsibilities of Confidential ’s G.A. /Community Workfare Program Associate.
  • Served as member of Confidential ’s larger Fund Development Department of 10.
  • Responsible for placing and supervising over 5,000 annual event volunteers.
  • In partnership with Confidential ’s Communications Manager - maintained all volunteer specific web content.
  • Managed Confidential ’s robust USF service-learning program, supervising over 150 students to date.
  • Active member of Confidential ’s Events Steering Committee and Health and Safety Committee.
  • Responsible for coordinating and maintaining volunteer program records; including adherence to all legal and insurance related risk management tools, waivers, and contracts.
  • Created agency wide volunteer tracking procedure and integrated into Donor Database
  • Created quarterly reports on volunteer in-kind hours to Finance Department
  • Implemented new database for Confidential ’s Free Meals Program (VolunteerRally via OpenSourcery)

Confidential, Oakland, CA

Volunteer Coordinator

Responsibilities:

  • Reported to the Executive Director and coordinated all aspects of the agency’s volunteer program.
  • Responsible for creating marketing and training materials for volunteers.
  • Provided ongoing support to agency volunteers.
  • Maintained volunteer files and reporting materials.
  • Tracked and analyzed all volunteer service hours.
  • Represented Confidential ’s volunteer program at recruitment fairs and community forums.
  • Successfully placed approx. 100 volunteers during tenure.
  • Created orientation procedures and placement protocols.
  • Facilitated all court mandated community service hours and Confidential Program.

Confidential - Oakland, CA

Volunteer Coordinator

Responsibilities:

  • Chosen from a pool of national Confidential candidates to join Confidential prestigious volunteer leadership program.
  • Scheduled all volunteers for Confidential workdays during the course of construction of a Confidential sites.
  • In coordination with the Construction Supervisor, worked to ensure an appropriate number of Task Leaders, Crew Leaders, construction volunteers and site registration volunteers are scheduled for each Confidential workday.
  • Responsible for identifying innovative ways to enhance and support the organization’s outreach, recruitment, training and retention strategies.
  • Analyzed trends in how volunteers react to opportunities in the organization.
  • Worked with a team of 12 Confidential volunteers to meet the agency’s ambitious goal of building houses in communities impacted by abject poverty, natural disasters and colossal resource depletion.

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