SUMMARY

• Over 10 years of experience as a Business Analyst in diverse industry sectors including, Confidential Services (BFS).
• Extensive experience in implementation of Software Development Life Cycle (SDLC) using various methodologies and frameworks like Waterfall, Agile, Scrum, Kanban, Scaled Agile Framework (SAFe), Rapid Application Development (RAD), Extreme Programming (XP) and Rational Unified Process (RUP).
• Proficient in creating Business requirement documents (BRD), Functional requirements documents (FRD), SRS. Use cases diagrams, Activity diagram, Class diagrams and Sequence diagrams.
• Highly experienced in facilitating Joint Application Development (JAD).
• Developed Requirements Traceability Matrix (RTM) using Rational Rose to trace each requirement to test case.
• Experienced in conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Risk Analysis and mitigation plan, Cost benefit analysis, and ROI analysis.
• Experienced in understanding database structures and write SQL.
• Adept Confidential writing Data Mapping Documents, Data Transformation Rules and maintaining Data Dictionary.
• Work with client departments to configure and maintain SharePoint site collections, document libraries, lists, and site pages.
• Strong understanding in Wealth Management of Equities, Fixed Income and products(Cash/Commodities) with respect to Brokerage Operations, Margin trading and Securities Lending.
• Served as the SharePoint project lead responsible for organizing, directing, and managing all aspects of requirements support functions across multiple projects.
• Knowledge and Experience as a change management analyst for studying entire operational procedures of the company and implement effective changes for better growth.
• Ability to articulate complex business and technical questions/needs in an easily consumable format for people Confidential different levels in the organization.
• Experience on loan, vendor management, workflow, data flow diagramming tools.
• Quality check, clean, manipulate, and merge data in preparation for reporting and analyses.
• Understanding of technology, including databases, API's, Webservices and integration approaches.
• Identified and trained other development team members to be future Scrum Masters
• Trained the team in how to have focused effective meetings with the Scrum process sprint planning, daily standups, sprint reviews and user story refinement.
• Facilitate retrospectives Confidential key project milestones and final project completion, to confirm project acceptance and satisfaction, and to establish lessons learned.
• Assisted Product Owner in Grooming Product Backlog.
• Facilitate development of Acceptance Criteria for user stories.
• Conduct Release Planning meetings and facilitate business analysis activities.
• Facilitate estimation meetings using relative effort estimation techniques. Gather/report all relevant Agile metrics burn down charts and team velocity.
• Coach team members on Agile principles and excellent communication and logical skills.
• Experience with widely agile techniques: User stories, ATDD, TDD, Continuous Integration, continuous Testing, Continuous Integration, Pairing, Automated Testing and Agile Games.

TECHNICAL SKILLS

Operating System: Microsoft Windows, Mac

Methodologies: (SDLC) Agile, Waterfall

Requirement Management: Caliber RM, Caliber RDM

Project Management: MS Project, Clarity, Jira, Share Point, Confluence, Xplanner

Modeling Tools: MS Visio, BPMN

Defect Tracking Tools: Load Runner

Defect Management Tools: Jira, HPQC

Database: Oracle, DB2, MS SQL Server, MS Access

PROFESSIONAL EXPERIENCE

Confidential - San Francisco, CA

Scrum Master/BA

Responsibilities:

• Implemented a Robotic Process and Automation tool for PWM documents and migrated data to DocuSign and OnBase.
• Planned iterations and sprints and conducted scrum meetings and implemented/train development team to follow agile methodology.
• Created all project documents from POC to release documents and user manuals.
• Created users stories features epics and run reports and burndown charts on Jira and documented project progress on confluence and used share point to warehouse project documents.
• Managed program requirements and APIs for software- and workflow-related project/product.
• Identified the problem or opportunity and desired results by asking insightful and targeted questions. Serve as liaison between users and development group.
• Responsible for meetings with users and stakeholders to identify problems, resolve issues and improve the process to ensure a stable and accurate solution.
• Created a future state business process flow diagram and documentation.
• Articulated Business Requirements and desired System Features into Business Requirement Document.
• Bridged the gap that divides business and technology by mapping business functionality and requirements into information systems models.
• Created functional, non-functional, technical and system requirement documents to supplement Use Cases and business model.
• Provided end-user support including training for Line and Publication Support personnel. Create and update user guides and workflow documents.
• Initiated large and highly complex projects by conducting stakeholder interviews and meetings, gaining stakeholder buy-in and clearly defining sponsor expectations.
• Created detailed project plan which contains scheduling and definition of activities. Ensure proper sequencing of activities on the plan, and ensure duration estimates are on target.

Environment: Office 365, MS Word, MS PowerPoint, MS Excel, MS Visio, MS Outlook,Oracle, SQL, Micro strategy, Informatica, Jira, Postman, Hybrid.

Confidential - New York, NY

Scrum Master/BA

Responsibilities:

• Managed program requirements for software- and workflow-related projects/products.
• Identified the problem or opportunity and desired results by asking insightful and targeted questions. Serve as liaison between users and development group.
• Participated in the development of processes for improving or further leveraging existing systems mainly Salesforce.
• Fetched and Mapped Data from servers.
• Used SAS and working with data, building reports, running reports, and analysis of reports
• Used SAS to build and run the vast majority of reports
• Helped with automating and improving upon existing reporting processes
• Wrote requirements documents containing all business, user, functional and non-functional requirements for projects/products. Provide insight into both the as-is and to-be states of the business area. Conduct review and approval processes with project sponsor.
• Performed problem analysis of software and processes relating to the creation of insurance documents. Identify solution using models or abstract representations.
• Created test plans and conduct product, functional, regression and exception testing. Document and communicate test results and appropriate solutions.
• Provided end-user support including training for Line and Publication Support personnel. Create and update user guides and workflow documents.
• Initiated large and highly complex projects by conducting stakeholder interviews and meetings, gaining stakeholder buy-in and clearly defining sponsor expectations.
• Created detailed project plan which contains scheduling and definition of activities. Ensure proper sequencing of activities on the plan, and ensure duration estimates are on target.
• Executed project plan by making information readily available to team members / stakeholders. Properly administer project close-out phase (training; maintenance; lessons learned and / or communications plan)
• Met and understand project needs. Clearly explain the roles, responsibilities and procedures of all participants. Effectively manage the project. Respond promptly to problems.
• Made accurate project schedules and status reports available and timely. Consult with Project Sponsor on problem solving issues. Justify and manage schedule changes according to change management plan.

Environment: Share point, MS project, MS Visio, Selenium, BPMN, JIRA8, Confluence, SAS, ALM, MS Office, DB2/SQL, Chromium

Confidential - Philadelphia, PA

SR. Business Systems Analyst/ Scrum Master

Responsibilities:

• Elicited business requirements by conducting JAD sessions, Focused groups, one to one session with the SME'S, Interviews, Document Analysis with project stakeholders and business owners.
• Coordinated with the Project Manager in defining the scope/business area and requirements of the project.
• Conducted GAP Analysis to understand limitations of the existing system and contributed to design of future system; assisted in modeling the AS-IS and TO-BE business workflow.
• Performed document analysis to drive business rules and validated them with stakeholders for consistency and completeness.
• Reviewed and analyzed Business Requirements Document (BRD), Functional Requirement Document (FRD) and helped transforming them into a complete System Requirement Specification (SRS) to enable all the stakeholders to accurately understand requirements.
• Coordinated with the development team in breaking down the Epics into User Stories by using Invest criteria and coordinated with Product Owner to prioritize the Product Backlog Items during Grooming Sessions.
• Created Use-Case diagrams, Activity and Sequence diagrams, ER Diagrams using MS Visio.
• Worked on UI mockup screens using Balsamiq, developed prototype and produced wireframes for demonstration to the project stakeholders, business users and give them insights of the 'TO- BE' system.
• Responsible for developing conceptual and Logical Entity Relation diagrams using Balsamiq.
• Developed reports and analysis template using internal tools and Tableau.
• Built test cases, test plans, and extensively involved in System Integration testing and facilitated UAT.
• Responsible for tracking requirements, tasks, defects and impediments resolution using Jira
• Coordinated with QA in functional testing of an application, prior to demo in the sprint review meeting.
• Extensively worked in User Acceptance Testing (UAT) phase to ensure the requirements and functionality of the system was in accordance to the users and their feedback was incorporated.
• Assisted the team in post-production maintenance of the system as a liaison between the business users and the project development team.
• Facilitated Scrum ceremonies & created burn-up & burn-down for higher management reporting.
• Experience in conducting scrum ceremony techniques such as Bucket Planning, Kano, &Sad Mad Glad.

Environment: Waterfall-Scrum Hybrid, JIRA, Confluence, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, HTML5, CSS3, Tableau, Devops, Google analytics Informatica MDM, MS-Visio, MS- Project, HPQC

Confidential

Sr. Business Systems Analyst

Responsibilities:

• Interacted with business users, stakeholders, subject matter experts and evaluated solutions for problems.
• Elicited business requirements by facilitating JAD sessions, interviewing, document analysis, observation, brainstorming and having conducted sessions to create business requirement document (BRD), functional requirement specification (FSD), system requirement specification (SRS) and source target mapping (STM).
• Performed GAP analysis, root cause analysis, impact analysis and also prepared the system process maps.
• Attended sprint planning meeting, daily scrum meeting, product backlog refinement meeting, sprint review meeting and sprint retrospective meeting and updated artifacts in JIRA.
• Helped Scrum Master in solving Impediments and Dependencies faced by the scrum development team.
• Helped the product owner to gather requirements by stakeholders to form the product backlog.
• Actively participated along with the scrum master and product owner for keeping track of user stories and epics.
• Validated requirement churns after sprint review meeting and took feedback from product owner and stakeholders.
• Also worked as a Scribe during JAD sessions and review meetings to document various feedbacks etc.
• Acted as a liaison between management and technical teams and generated testing reports for developers.
• Created Data Dictionary and have developed conceptual and logical entity relationship (ER) diagrams.
• Worked with testing team to design and develop Test Plans, Test Strategies and Test Cases to perform User Acceptance Testing (UAT), Graphical user interface (GUI) testing, Functional testing and Fuzz testing.
• Identified Source systems for financial data profiling of expenditure tracing and budget processes.
• Analyzed and Designed the Data Mart model using Star Schema model with Facts and Dimension table.
• Performed Data Mining in existing data and constructed SQL queries and used data mapper to map the data.
• Assisted in increasing Data Integrity by performing Data Normalization and adding data verification.
• Assisted in the implementation of Data Warehouse with data marts to address areas of business interest.
• Designed and developed all use cases and UML models using MS Visio and created Use Case diagrams, Sequence diagrams, Activity diagrams and class diagrams and used Informatica power center for ETL.
• Assisted Project Manager in developing timelines for project delivery and have assisted in managing projects in successful completion and data team in creating Snow-flake schemas for Dimensional modeling.

Environment: Waterfall-Scrum (Hybrid), MS Project, MS office (word, Excel, PowerPoint), Bugzilla, Share Point, MS SQL 2008, Tableau, Informatica Power center, Data mapper, MS Visio

Confidential - Kansas City, MO

Scrum Master/BSA

Responsibilities:

• Applied my knowledge in F&A /Capital Markets/Alternative Investments.
• Helped drive best practice use of agile methodology as a core to the development life cycle.
• Organized and facilitates sprint planning, daily stand-up meetings, sprint and release planning, and other agile development related activities.
• Tracked team velocity, health and sprint/release progress.
• Maintained agile process documentation and agile tools.
• Ensured Development Teams are practicing core agile principles of collaboration, prioritization, team accountability, and visibility.
• Assisted Product Teams with making appropriate commitments through story selection and task definition.
• Participated proactively in developing and maintaining team standards, tools, and best practices.
• Created/Maintained relevant metrics to show management how Development Teams are progressing.
• Worked to remove any impediments that are preventing forward movement on projects.
• Performed BA skills including requirement gathering, writing stories, creating testing scenarios.
• Performed Business stake-holder Interaction/Management.
• Created and updated Issues (Epics, Stories, and Tasks) onto Xplanner application.
• Facilitated iteration planning meetings
• Led work within individual sprints and coordinated retrospectives and demos.
• Contributed in Sprint Planning, Daily Scrum Stand Up, and Sprint Retrospective meetings.
• Evaluated progress and provided support as needed on remediation of impediments to support commitments to product.
• Participated in the development and grooming of Project Backlog Stories (Requirements) with business and technology partners.
• Assisted in closing gaps and TARs for associated Stories in each individual Sprint.

Confidential - New York, NY

Sr Business Analyst

Responsibilities:

• Interacted with Stakeholders and SMEs from front office and middle office to get better understanding of client business processes and gather requirements.
• Participated in the development of processes for improving or further leveraging existing systems like CRM and Salesforce.
• Used SAS and working with data, building reports, running reports, and analysis of reports
• Used SAS to build and run the vast majority of reports
• Helped with automating and improving upon existing reporting processes
• Facilitated and manage meeting sessions with committee of SME from various business areas including Brokerage, Fixed Income, Derivatives, Credit Risk Management and Asset Management.
• Experience in back to front settlements and vendor Settlement systems such as IMPACT and BPS.
• Knowledge and experience in CCAR and stress testing requirements.
• Knowledge and extensive experience with data modeling and Business process service using BPMN.
• Generated in Confidential t bed-day reports and analytics for statistical analysis using SAS.
• Produced business requirements and process documentation facing off with multiple business lines and regions. I synthesized user requirements, break them into logical phases and identified key dependencies required for success.
• Facilitated JAD sessions to meet business requirements, resolve open issues and change requests.
• Conducted reviews with business for sign off Confidential the end of each milestone like creation of vision document, BRD and Use Case documents, test cases and test results.
• Translated high level requirements in Vision Document into detailed requirements in Business Requirement Document (BRD), Functional Requirement Document (FRD)
• Assisted project team with designing functional specifications to meet the business requirements. These specifications included creating data and reporting analysis, requirements, documenting desired behavior and business rules.
• Worked closely with the technical team for technical design of the system.
• Designed screen layouts, graphical user interfaces, printed outputs, reports, and interfaces with other systems.
• Created Context diagrams and UML diagrams like Use Case diagrams and Activity diagrams using MS Visio.
• Facilitated daily defect review meetings and worked with development team to ensure defects are addressed according to severity.
• Created Requirements Traceability Matrix (RTM) using Quality JIRA.
• Created GUI Mock-ups to enter new trades and Trade Approval Blotter according to end user requirements.

Environment: Caliber RM, Share point, MS project, MS Visio, BPMN, JIRA, SAS, IMPACT, BPS, MS Office, UML, DB2/SQL

Confidential - Roseland, NJ

Business Analyst

Responsibilities:

• Strong exposure to Asset Management organizations and Mutual Funds wholesaling business and other financial services fund products from both systems and operational perspective.
• Strong experience in Salesforce.com application platform, Broker Dealers platforms and Trading platforms.
• Responsible for meetings with users and stakeholders to identify problems, resolve issues and improve the process to ensure a stable and accurate solution.
• Analyzed, documented, and managed all project requirements and changes to requirements throughout SDLC.
• Facilitated JAD sessions to meet business requirements, resolve open issues and change requests.
• Created functional, non-functional, technical and system requirement documents for trading system.
• Translated high level requirements in Vision Document into detailed requirements in Business Requirement Document (BRD) and Use Case Document (UCD)
• Conducted reviews with business for sign off Confidential the end of each milestone like creation of vision document, BRD and Use Case documents, test cases and test results.
• Created Context diagrams and UML diagrams like Use Case diagrams and Activity diagrams using MS Visio.
• Provided management with metrics, reports, and schedules as necessary and participated in the design walkthroughs and meeting.
• Analyzing variances in prices for various securities through various comparison reports generated from the Goldman Sachs Product Master.
• Testing and fixing daily unprocessed/partially processed trades automatically downloaded into the Mainframe database through FTP from the Custodian Bank.
• Analyzed the system specification, business requirements and the design documents in order to conceptualize a test environment, which replicates the real world and applies specific stressors to the system.
• Elicited the test data of the securities based on the different market or exchange requirements and formulated the test cases.
• Identified Testing-mapping issues involved in auto-downloads.
• Processed corporate actions and identifier changes, research it and its impact on the static data.
• Walked through the test cases, test scripts and expected results with the SMEs to attain a signoff.
• Worked as a part of UAT team to create UAT Cases and Scripts using HPQC.

Environment: MS Office, Caliber RM, Share point, MS Visio, MS project, HPQC, MS Office, UML, DB2/SQL