SUMMARY

• Over 11 years of diversified IT experience spanning across Configuration, Implementation, Development, Business Analysis, Administration, and Support experience.
• Certified Salesforce Platform App Builder and Developer with extensively experience Salesforce application development.
• Experienced in analyzing business requirements, Entity Relationship Model diagramming and implementing them to Salesforce custom or default objects, master - detail relationships and lookup relationships.
• Specialized in Salesforce Administration skills and Apex development such as Visualforce, Triggers, Batch, Schedulables and WebService calls from Salesforce to third party.
• Proficient with understanding of CRM business processes like Account, Contact, Opportunity, Lead, Campaign and Case Management.
• Worked extensively on various Salesforce.com standard objects like Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
• Proficient in Case Management using assignment, escalation, workflow rules and actions.
• Hands on experience with Inbound and Outbound Integration of Salesforce with external systems by developing custom Apex SOAP, Restful classes for inbound class and written Apex callout for invoking outbound applications.
• Good understanding of Salesforce architecture with classic and lightning user interface and experience with sales cloud, service cloud, marketing cloud, and community cloud.
• Used Salesforce Lightning Design System (SLDS) for developing Lightning Components, Actions, Event and Server-Side Controller.
• Extensive experience of using declarative features like validation rules, workflows, approval process, dynamic approval process, sharing rules automation for satisfying complex business process automations.
• Experience in integrating Salesforce with external applications by using Web Services API (SOAP & Rest).
• Extensively worked on Java and SQL merging HTML, jQuery and CSS to develop web pages.
• Strong programming skills in J2EE technologies- Java, JSP, HTML5, XML and JavaScript and Object-Oriented programming concepts (OOPS).
• Strong experience in implementing Salesforce new features like Process Builder and performed actions Creating Records, posting a Chatter post, Email Alert, Invoking an Apex Class.
• Experience in building Visual Force Pages, Visual Force Custom Controllers/Components, Advanced Search Functionality, Reports, Dashboards, Tabs.
• Used Lightning App Builder to create custom Home pages that appear for different profiles.
• Used Lightning process builder for visualizing and creating automated business processes.
• Hands on experience on Salesforce.com developer toolkit (force.com IDE), Triggers, Visual Force Pages.
• Have end to end knowledge on Agile Methodology, worked extensively with Scrum Masters, IM PMs on requirements.
• Extensive experience in building Reports, Dashboards, Analytics Snapshot using Standard and custom Report types for the business users, management for higher visibility.
• Extensive experience in writing SOQL, SOSL queries, relationship queries in Apex Triggers, Controllers and used Statements and Database methods for performing DML operations.
• Created Page layouts, Search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Interacted with Customers in requirements gathering, brainstorming sessions, preparing, BRD, Technical Solution Design (TSD) for Salesforce.com implementations.
• Team player, quick learner, ability to solve analytical problems also possesses excellent communication and documentation skills.

TECHNICAL SKILLS

Salesforce Technologies: Apex, Apex classes/controllers, Visualforce, Triggers, SOQL, SOSL, Workflow & Approvals, Formulas, Validation Rules, Email Templates, Roles & Profiles, Apex Data Loader and Web Services Integration using SOAP & HTTPs. Dashboards, Reports, SFA, Force.com IDE, Eclipse, ANT, Ajax.

Salesforce Tools & Integration: Custom labels/tabs/objects, security controls, AppExchange, Account & Contact management, Data loading.Force.com Eclipse IDE Plug-in, Force.com Migration Tool, GitHub, Force.com Data Loader, Lightning, Force.com Migration Tool, Workbench, Force.com Platform (Sandbox and Production).

CRM tools: Force.com, sales cloud, service cloud, Marketing cloud

Languages: Apex,, Java, SQL, SOQL

Lightning Development: Salesforce lightning design system, lightning components, aura framework, JavaScript controllers, server-side controllers

Web Technologies: HTML5, CSS3, XML, Java Script

Database: Microsoft SQL Server 2000/2005, PL/SQL and MS Access

Operating Systems: Windows XP/NT/Vista/Windows 10/IOS and Unix

Documentation tools: MS Office

Other Software tools: Liferay, Eclipse, Talend, Workbench

PROFESSIONAL EXPERIENCE

Confidential, Pleasanton, CA

Senior Salesforce Developer/Project Lead

Responsibilities:

• Interacted with business users to understand the requirement and implement with best solution possible.
• Built custom user interfaces using Lightning components.
• Developed Apex Classes, Controller Classes, Standard Controllers, Custom Controllers, Controller Extensions, and Web Services API and Apex Triggers for various functional needs in the application.
• Migrated data from external sources and performed insert, delete, upset, and export operations on millions of records.
• Worked with SOQL & SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
• Create and assign Record Types by profile and campaign.
• Created Visualforce Pages to provide UI to the custom objects.
• Developed and deployed workflows, Reports, Approval processes using Salesforce.com platform.
• Developed reports, dashboards, and processes to continuously monitor data quality and integrity.
• Implemented change control from development sandboxes to production and across the development lifecycle.
• Hands on experience in Sales Cloud and Service Cloud functionalities.
• Generated Apex Classes using WSDL and wrote business logic layer for integration with external web services to the system for functional needs.
• Created Apex methods for the lightning controller and helper methods to perform DML operations on the case records.

Environment: Salesforce.com, Apex, Visualforce Pages, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, iOS, Windows.

Confidential

Salesforce.com Consultant & Developer/Project Leader

Responsibilities:

• Designs the best solution to get manage Notifications by Department and Role.
• Create Object to set the time according to request priority.
• Create Apex classes to implement the Notification logic and read records need to be processed. Set the Apex class schedulable to notify users according the time needed by the customer.
• Build Role hierarchy and users profile.
• Build objects architecture, user permissions and Organization Wide Default. Create Permissions Sets to every Department.
• Created users profiles and validation rules.
• PDF rebuilding and text unification on summary fields, adjust trigger logic to add data fields.
• Set Custom Settings to implement the customer’s request, also created round robin case assignment
• Create visualforce pages that let the users create some records at the same time.
• Create Triggers that keeps the record of every request from users related to holidays. Also used trigger to prevent missing data.
• Create Apex Schedulable based on every company period to caducate or add days to users holidays.
• Using WebService calls to créate a shopping cart used by inhouse orders. Visualforce and Apex development to show WebServices data.
• Visualforce with Opportunity quantity by stage available to see in Salesforce App and Desktop version.
• Used Apex to call WS and transform to Salesforce objects.
• Apex classes to call, read WS and create Reservations.
• Used Apex class to add logic on orders registration and transform it to Opportunity object, also used to request and send invoices.
• Apex Class adjusts to read records and create logic visualization.
• Profiles and Hierarchy, notification and validation rules. PDF develop in Visualforce pages.
• Used Visualforce created to render data as PDF.
• Apex class DAO to read data and class to assembly data.
• Lightning component embedded in Vsualforce page to create records related.
• Development of a console to sales in wholesales and export.
• WebService calls through Apex class. Visualforce development. Custom settings y Profiles needed.
• Visualforce to add order products.
• Talend implementation to read SQL DB and insert records into Salesforce.

Environment: Salesforce.com, Apex, Visualforce Pages, Lightning, Web Services, PDF, DOA, Talend, SQL Database, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, IOs, Windows.

Confidential

Responsibilities:

• Involved in the complete Software Development Life Cycle (SDLC) phases such as Requirement Analysis, Design and Implementation of the project.
• Design and developed frontend application through WebService calls to Sabre Vacations.
• Build back-end application to manage bookings and properties.
• Used SQL, Java, REST WS, HTML and JavaScript for various research and development projects.
• Vacation modules development in order to manage all kind of bookings such as Hotels, Cruises, Flights and Activities (Venues) using SQL, Java, HTML and JavaScript.
• Developed programs for accessing the database using JDBC thin driver to execute queries, prepared statements, Stored Procedures and to manipulate the data in the database.
• Prepared data-flow diagrams and Technical Design Documents.
• Extensively developed Presentation, Service and DAO layers.
• Involved in developing the User Interface validation framework in combination with custom validation
• Used Multithreading in programming to improve overall performance.
• Used Multithreading, Collections and other J2EE technologies to design and develop the code.
• Hands on working experience with Visualforce pages, HTML, CSS, JavaScript and JQuery.
• Configured Log4j, JUnit, and developed unit test cases and determining application functionality.
• Extensively worked and provide technical support for ongoing booking systems in order to avoid miss functionality.
• Carrying out the preliminary code review of the developed product prior to releasing for user Acceptance testing.
• Perform post production Support and bug fixes.

Environment: Java, J2EE, HTML5, CSS3, JavaScript, jQuery, Rest Web Services, Salesforce, Visualforce, SQL, DOA, Windows.