SUMMARY

• 11+ years of multifaced IT industry experience with 6+ years of agile framework experience.
• Started off as a Business Analyst, and then supported SAFe agile Program team as a Release Train Engineer (RTE). After getting SASM progressed towards full time Scrum Master.
• Good understanding of Software Development Life Cycle (SDLC) methodologies like Waterfall and Agile (SAFe, SCRUM, RAD, and RUP).
• Expertise in SAFe agile framework Vision, roadmap, portfolio backlog, PI objectives and iteration goals.
• Experienced Scrum Master with a proven track record of delivering high - quality product, on-time and within budget.
• Facilitated Scrum ceremonies like sprint planning, backlog grooming, retrospectives, daily stand-ups, etc.
• Experience in facilitating team for creative solutioning and managing the scrum process as Scrum Master and servant leader.
• Global perspective of IT outsourcing through experience in India and US. Excellent knowledge of Global delivery model to align Global IT and Operational processes.
• Facilitated Inspect and adapt meeting in the form of scrum of Scrum of Scrum Masters - focused on cross dependencies, risks, issues, ongoing updates - DevOps, UAT, activities and integration between teams, commitments - deliverables/milestones, and burn downs/ups.
• Experience working in SAFe agile cross functional environment,Test Driven Development (TDD), Acceptance Test Driven Development (ATDD), frequent design cycles and integration, frequent system and solution level integration, and Governed by Lean Quality Management Systems (QMS).
• Experience implementing program and solutions Kanban systems to visualize and manage the flow of features and capabilities from ideation to analysis, implementation, and release through continuous delivery pipeline.
• Possess strong analytical and quantitative skills; ability to use contextual data and derived metrics to back up assumptions and recommendations.
• Effective communicator and collaborative leader built strategic relationship while leveraging skills and experience of diverse internal and external partners.

TECHNICAL SKILLS

Operating Systems: Windows 7/10/XP/2000/UNIX

Scripting: Shell Scripts, and Perl Scripts

Web: HTML, XML, CSS, JSP and JavaScript

Project Methodologies: SCRUM, Scaled AGILE, Rational Unified Process (RUP), and Waterfall, SDLC

Databases: Oracle 8i, MYSQL, SQL Server, and MS Access

Defect Tracking Tools: TRAC, Quality Centre, Bugzilla, IBM Clear Quest, HP Service Manager version 7.11 and 9.3.

Project Management: Project Online, Gitlab, Version One Enterprise, JIRA 7.4, and Microsoft Project Admin Console, Quick Test Professional (QTP), and Win Runner, Load Runner, Soap-UI, MS Suite, VM Ware, Toad, Zen (Appexchange Apps), Team Foundation Server (TFS) and Visual Studio Team Services (VSTS)

Project Modelling Design Tools: TestLink, UML, IBM - Rational Requisite Pro, Share Point, Microsoft FrontPage, Advanced skills with Excel, PowerPoint, MS Power Business Intelligence(MS PBI), proficient with MS Word, MS Project and MS Visio, Primavera P6, and Lotus Notes

PROFESSIONAL EXPERIENCE

Confidential, Bloomington, Illinois

Scrum Master

Responsibilities:

• Organized and facilitated sessions dealing with work management disciplines, such as: work documentation, work schedule and work breakdown structure.
• Worked with project sponsors, Business, and Release Management to understand the vision of the product, prioritize and develop release planning.
• Identifying the stakeholders and driving out the business and technical requirements.
• Managed sprint backlog, user stories, and scrum board.
• Procuring sprint team which consisted of subject matter experts, developers, and testers.
• Facilitated Scrum ceremonies like sprint planning, backlog grooming, retrospectives, daily stand-ups, etc.
• Provide project status to Release Train Engineer (RTE) and attend Scrum of Scrum (SOS) meetings.
• Worked with product owners to groom the backlog and plan sprints, track, escalate and remove impediments (Blocking issues, Critical Defects).
• Improved team velocity by incorporating capacity planning into sprint planning sessions.
• Analysed project's progress including performance reporting and resource forecasting.
• Implemented program and solutions Kanban systems to visualize and manage the flow of features and capabilities from ideation to analysis, implementation, and release through continuous delivery pipeline.
• Experience working with Release Train Engineer (RTE), facilitated program level execution, impediment removal, risk and dependency management and continuous improvement.
• Facilitated Inspect and adapt meeting in the form of scrum of Scrum of Scrum Masters - focused on cross dependencies, risks, issues, ongoing updates - DevOps, UAT, progress, issues, activities, coordination and integration between teams, commitments - deliverables/milestones, and burn downs/ups.
• Coordintate with Release management team - primarily focuses on commercial releases of the product.
• Guided team to proactively seek, pre-exempt and prevent bottlenecks by implementing out-of-box solutions.
• Actively involved in system demo to stakeholders after every two weeks.
• Work with program team - primarily focuses on program backlog, PI, and features.
• Facilitated team and cross-team Retrospective to build good working relationship among 2 agile teams one located in India and one Onsite.
• Determined the team capacity (velocity) from historical data. Created work break down structure (user stories) and corresponding activities (tasks) that originated from an event.
• Communicated the progress to senior management thru ‘Burndown Charts’. Monitored the Quality thru metrics and mentored team thru the project management processes.

Environment: SAFe, AGILE-Scrum, Java J2EE, IBM Lotus Notes, Windows Enterprise, Adobe Experience Manager (AEM), IBM-Business Process Manager (BPM), Kanban, Tridion, HP Extreme, JIRA, Team Foundation Server (TFS), Adobe LiveCycle ES, MS office, MEGA, SharePoint Test Link, Mega Advisor, Primavera, SQL Server, Win Runner, Load Runner HP Quality centre, HP Service Manager and ROVR.

Confidential, Bloomington, Illinois

Business System Analyst

Responsibilities:

• Assisting business partner/sponsors in preparing to Create Project Charter and Business Case Documentation by identifying key business requirements, describing primary responsibilities, timelines, deliverables and key milestones
• Create project road maps, plans, schedules and Work Breakdown Structure (WBS)
• Procuring sprint team which consisted of subject matter experts, developers, and testers.
• Organized weekly Project Status and Task Review meetings.
• Coordinate with Release Manager and helped him working on his project updates, Risk Matrix, Project Dependency list and also Inter DC’s Dependency list.
• Remove roadblocks and impediments in the project team.
• Particiapted in Project Planning, T- Minus planning focused on business context, roadmap, program board and vision followed by team planning breakouts - Iteration plans and objectives for the upcoming PI
• Tracking project budget, resource allocation in Primavera. Also worked with Project Planners to develop sourcing document to set milestone for projects, estimate hours for resources.
• Involved in Release managment events and processes and assisted the teams.
• Communicated with program stakeholders, escalate impediments, help manage risks, drive relentless improvements.
• Advised projects on how to navigate the processes surrounding project planning, project execution and control, change management and project closure.
• Creating and managing project sprints, tracking sprint progress and replanning when required.
• Coordinating all communications between project team, process team and release team related to implementations for Confidential system Communication Hosting Service (CHS) using enterprise telecommunication release management.
• Creating Operational/Tactical change records and Standard Change Record templates (Pre-Approved changes) using tool HP Service manager version 9.3.
• Coordinate with the Change Management Review Board (CMRB) and unified communication Chat discussion board to seek approval of changes before being deployed using share point site.
• Attend Scrum of Scrum (SOS) meetings with Scrum Masters.
• Worked with product owners to groom the backlog and plan sprints, track, escalate and remove impediments (Blocking issues, Critical Defects).
• Coordinate and create emergency change records (Fix needed within 12 hours of outage) to fix the unexpected issues and outages caused during planned implementations.
• Coordinate implementation and involve all the teams required for verifications/ checkout after implementation in SimProd (Test Centre) and PROD environments and back out if required and do corresponding testing /tactical checkout.

Environment: SAFe, AGILE-Scrum, Java J2EE, IBM Lotus Notes, Windows Enterprise, Adobe Experience Manager (AEM), IBM-Business Process Manager (BPM), Kanban, Tridion, HP Extreme, JIRA, Team Foundation Server (TFS), Adobe LiveCycle ES, MS office, MEGA, SharePoint Test Link, Mega Advisor, Primavera, SQL Server, Win Runner, Load Runner HP Quality center, HP Service Manager and ROVR.

Confidential, Middletown, New Jersey

Business Analyst

Responsibilities:

• A liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals.
• Gathering Business and Functional/System Requirements from stake holders, Trading Partners, user groups and vendors and documenting the gathered requirements.
• Involved in conducting Joint Application Development (JAD) sessions with the stakeholders, business users, and SMEs to obtain and clarify project requirements.
• Creating Business Analysis documents such as Business Requirement Document, Business Process Design Document, Functional Requirement Document, Business Decision Document, Current State Analysis Document, Project Vision Document and System Specification Requirement Document.
• Assisting Project Manager in preparing Project Plan and Business Case Documentation by identifying key business requirements, describing primary responsibilities, timelines, deliverables and key milestone.
• Validation planning complying with the defined Software Development Life Cycle processes and Change Management processes.
• Perform Risk Analysis and generate risk-based test approach and test deliverables.
• Generated daily, weekly, and monthly reports using and communicated to the Team Leads and Manager for reporting, status reporting and analysing purpose.
• Developed gap analysis document, logical and physical design and remediation plan.
• Identifying and clearly defining functional issues and support IT development staff throughout the design, development, unit testing and implementation phases of the software development life cycle.
• Creating Unified Modelling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, and Process Flow Diagrams etc.
• Interacted with various cross-functional teams on budgeting, forecasting, building business use cases, and understanding expenses and revenue stream.

Environment: Windows, Waterfall, Agile-Scrum, SQL, MS Visio 2007, HTML, MS Project, MS Office 2007, MS SQL Server, MS Access 2007, MS Share Point 2007. XML, Team Foundation Server (TFS), MS BusinessScorecard Manager 2005, MS Visio 2003 and Rational Rose

Confidential

Java Application Tester and Production Support

Responsibilities:

• Interacted with development team to understand requirement and prepared test case documents of the same.
• Preparing of use cases mapping the requirements.
• Designing of various business use cases.
• Designing Class diagrams, sequence diagrams etc for a use case.
• Developing the B2B Extended Store business Model.
• Developing the Shopping cart flow for shopping through reward points.
• Involved in development of Interface for integration with sterling order management system.
• Involved in Production Deployments and post deployment support.
• Prepare test applications and review all Java application servers.

Environment: JAVA, Windows, SQL, MS Visio 2007, HTML, MS Project, MS Office 2007, MS SQL Server, MS Access 2007, MS Share Point 2007. XML, MS BusinessScorecard Manager 2005, MS Visio 2003 and Rational Rose