SUMMARY

• 8 years of experience in Business Analysis and Project Management.
• Played multi role in most of the projects as Project Manager (PMO)/ Lead Business Analyst.
• Strong working experience of Software Development Life Cycle (SDLC) methodologies like Agile, Kanban, Scrum, Waterfall and Rational Unified Process (RUP).
• Project Management activities of not limited to managing multimillion dollar projects along with Budget allocation, Budget reconciliation, Budget tracking, resource allocation, work prioritization, Status reports, creating and tracking milestones, presentation in Steering committee meetings working with Change control board/Change Management, Governance board meetings, creating project deliverables, Tasks tracking, Delegation, team work review, Sprint Planning, Scrum, Daily Standups, Offshore teams maintenance and support.
• Business Analysis activities not limited to active participation in SDLC with analyzing AS - IS system to gather TO-BE System requirement, Project kickoff meetings, Requirements gathering techniques, Process improvements techniques, Process Modelling, problem solving techniques, Risk assessment, Criticality assessment, Fraud assessment and mitigation, Regulatory requirements, Regulatory and Compliance reporting, Security/Legal requirements gathering, Infrastructure, Audit documentation, Financial reporting, Gap Analysis, Impact Analysis, Gantt Charts, Project Statistics, Point of Sale (POS), multiple systems integration, Defect tracking, Planning Testing/UAT, Regression Testing, Load/Stress testing, Smoke testing, Integration testing, Job aids/ manuals, Access Control, NTPA (New Trade Processing Architecture), Front office - Back office trading, Trade life cycle.
• Led and conducted Joint Application Development (JAD) sessions with Subject Matter Experts (SME) to extract & understand business objectives and also well experienced in interacting with individuals at all levels.
• Strong working experience with OnePPM, Rational Suite (Rational Requisite Pro, Rational Case, Rational Clear Quest), Confidential WBM, MS Project, MS Office Suite, MS Excel (pivot tables, vlookup), MS Visio, Business Objects, SnagIt, Snipping tool, SharePoint, Balsamiq, JIRA, Odyssey, Atlas, IGraphx, TITO (Time In Time Out), APAL (Advance Parts and Accessories Look up), CDL (Customer Driven Labor) to Target System, Magic Tool, Mercury/HP Quality Center.
• Expertise in creating Project Charter/Scope Document, Business Requirements document, Process flows/Use case diagrams (UML), Use case document, Use case realization document, Business Rules document, Traceability Matrix (RTM), Legal/Statue of limitations, Functional specification, Technical specification, Enterprise Architectural Blue prints, Industry Print Process Modeler for depicting high-level business process in ERP standards, Business Objects for reports, Mock ups/Wireframes/GUI, UI document, Test plans, Test cases/Test scripts creation and review, Deployment strategy review, Knowledge sharing activities, conduct UAT, End user/customer .
• Experience in solving complex problems or tasks, team coordination and motivation skills as well as the ability to communicate successfully across cultural barriers.
• Participated in business and technical design sessions with DBA’s, developers and QA analysts.
• Creative individual, capable of efficiently forming and maintaining positive and productive team environments with integrative, analytical thinking skills and ability to analyze all options to mitigate risk and provide the best solution for the business/customers.
• A good team player and strong believer in proper communication across inter/intra teams to avoid gaps/challenges.

TECHNICAL SKILLS

Business Skills /Process/Case Tools: Business Definition Requirements, Business Rules, Business Process Analysis & Research, Use Case Modeling & Analysis, JAD/RAD Sessions, Requirements Gathering, Gap Analysis, MS Visio, Rational Unified Process (RUP), Rational Requisite Pro, Rational Clear Case, UML, Class Diagrams, Sequence Diagrams, Activity diagrams, Sharepoint, Balsamiq, Snaggit, JIRA.

Programming Languages/Application: HTML, MS SQL, PeopleSoft FSCM 9.1, PeopleSoft HR, PeopleSoft Payroll, People Tools 8.49, Oracle EBS, Oracle 11g, JAVA, SOA, Dotnet

PROFESSIONAL EXPERIENCE

Confidential, Morrisville, NC

Project Manager & Lead Business/Systems Analyst

Responsibilities:

• Working on creating Project plans and Status reporting.
• Using OnePPM for Budget tracking and resource allocations.
• Consolidating monthly reporting and creating ad hoc reports.
• Performing Budget reconciliation, tracking deliverables and timelines/milestones.
• Working in Agile environment.
• Working closely with business - Ops Control Risk Control group (OC&R) on analyzing and mitigating the risk using Risk management principles.
• Helping the Business Owners complete Risk and Criticality assessments for Group Ops owned applications.
• Using Odyssey to assign resources, track tasks and deadlines.
• Working with IT Application Owners to get in-scope SACI applications updated in CATI with correct information.
• Conducting project Kickoff meeting with Business Sponsor, Business Lead and SME’s.
• Facilitating Joint Application Development (JAD) sessions to identify business requirements, business rules and document functional requirements documents and nonfunctional requirements documents for inter and intra departmental review and for stakeholders; documenting Meeting minutes.
• Working on documenting Business process flows, Use cases, Business Requirement Documents, Scope Definition documents, IGraphx diagrams, Functional Specification documents, Technical Specification documents, Request for Configuration Change (RCC), GUI’s, Test cases, and delivering the same to business team and developers.
• Documenting the business requirements, creating Use case process models using iGrafx and generating workflow processes.
• Working extensively on the user lists/AIP files (Application Internal Permissioning) not limited to user access roles and entitlements/privileges for various applications to upload them into Aura-Lite.
• Working extensively on fixing GARS (Global Access Review System) process/automating GARS process for the applications for which GARS review process is done manually currently.
• As a member of Project management group (One PPM), working on tracking different tasks, milestones and deliverables at different phases in the projects and sub projects level.
• Working as a divisional coordinator for SACI project from Group Operations and Non Regulatory business areas.
• Raising Change Requests and Defer Requests, creating JIRA’s for the applications which cannot be done for 2016 SACI scope and which can be deferred for 2017 SACI scope and same exercise for 2018 applications - prioritization; budget.
• Interacting with various IT Application Owners to co-ordinate and help complete different phases (Engaged, Risk Profiling, Contact, Definition, Application Compatible, Implementation, Code completion, Testing, Operational Readiness, Application Onboarding, Production Release, QA Aura Status) of SACI project to meet deadlines and milestones.
• Involving in user group meetings to help them resolve the defects or issues facing.
• Working with development team closely to help them understand business process and meet deadlines.
• Using SharePoint for storing all business deliverables, iGrafx for process flows, and Microsoft Excel for testing.
• Working on enhancements to gather current requirements and to analyze the fit for future System; documenting the deliverables and reviewing with the technical team and Business team for approval to push into next technical build.
• Involving in discussions with the developers and Architects and assisted them in understanding the business requirements and to answer any of their business questions.
• Working with offshore teams (India, London and APAC) by providing them with the business requirements, analyzing technical requirements, coordinating and helping in meeting the deadlines, achieving milestones, getting status updates and so on.
• Conducting UAT.

Environment: iGrafx, SharePoint, Java, JIRA, MS Visio, MS Word, MS Excel, MS Project, MS Access, RUP, Test Director, SQL, SnagIt.

Confidential, Raleigh, NC

PMO/Lead Business Systems Analyst

Responsibilities:

• Analyze As-Is System for CARQUEST and Advance Auto Parts Inc and gather integration requirements for To-Be System by closely interacting with business users.
• Facilitating Joint Application Development (JAD) sessions to identify business requirements, business rules and document functional requirements documents and nonfunctional requirements documents for inter and intra departmental review and for stakeholders.
• Facilitated Kickoff meeting of the project with Business Sponsor, Business Lead, Project Manager and Project Coordinator.
• Working effectively by setting up access control for user roles.
• Working effectively to on board third party vendor (Reflexes) for implementation of WFM project onsite by assigning the identified resources with user roles with access control.
• Working on PCI assessment project which is an audit project which will be audited quarterly. Effectively adding user roles to the Trust wave portal where evidence documents are uploaded by following access control rules.
• Using effectively PLM principles in tracking every stage of the product from inception through engineering design and manufacture, to service and for disposal of manufactured products from DC’s and retail stores.
• Creating Enterprise Architecture Blueprint Level 0 and Level 1 diagrams for AS - IS System and TO- BE - System.
• Working with third party vendor team to gather implementation requirements required from the Business Team to build the Target state/ TO - BE state System.
• Working on documenting file interfaces from source Systems like PeopleSoft HR, PeopleSoft Payroll, Oracle EBS, TITO (Time In Time Out), APAL (Advance Parts and Accessories Look up), CDL (Customer Driven Labor) to Target System.
• Used Business Objects for pulling reports for end users, adhoc reports creation.
• Working with supply chain team to gather requirements in compliance with new system.
• Analyzing all the impacts and Risks in depreciating current Systems/Databases and documenting the same.
• Working on documenting Business process flows, Inbound and Outbound batch files, Request for Configuration Change (RCC), GUI’s, Use case documents, Test cases, Inbound and Outbound file documents and delivering the same to business team and developers.
• Supporting POS (Point of Sales) system in production support.
• Participating in Design phase with Architect and Technical Lead team in designing new System. Working in creating Design documents.
• Working with development team closely to help them understand business process and meet deadlines and perform Quality assurance check for the product developed.
• Using SharePoint for storing all business deliverables, Ms. Visio for process flows, and Microsoft Excel for testing, Confidential Business Modeler for high-level process flows, Enterprise Architecture for creating Blueprints.
• Creating Business Requirements document (BRD), Functional Requirement document, System Requirement Document, Traceability matrix and documented the Meeting minutes.
• Created and maintaining Use case realization document for the development and testing team to track the activities with the business scenarios for each sprint.
• Documenting the business requirements in Use cases, creating Use case process models using MS - Visio and generated workflow processes, Business Rules.
• Working on enhancements to current GPI System and analyzing the fit for future Reflexis (TO-Be System).
• Documenting the deliverables and reviewing with the technical team and Business team for approval to push into next technical build.
• Involved in discussions with the developers and Architects and assisted them in understanding the business requirements and to answer any of their business questions.
• Conducting UAT at user location.
• Performing Unit, System and Integration testing and preparing test cases for the same.

Environment: PeopleSoft HR, PeopleSoft Payroll, Rational Clear case, SharePoint, MS Visio, MS Word, MS Excel, MS Project, MS Access, RUP, Wind Chill, Access control, Test Director, Java, EDW, and SnagIt 11.

Confidential, Raleigh, NC

Senior Business/Systems Analyst

Responsibilities:

• Analyze As-Is System for Fire and Rescue Retirement System of North Carolina and gather requirements for To-Be System by closely interacting with business users.
• Facilitated Joint Application Development (JAD) sessions to identify business requirements, business rules and document functional requirements documents and nonfunctional requirements documents for inter and intra departmental review and for stakeholders.
• Participated in the Kickoff meeting of the project with Business Lead, Project Manager and Project Coordinator.
• Worked on documenting Business process flows, Request for Configuration Change (RCC), GUI’s, Test cases, Inbound and Outbound file documents and delivering the same to business team and developers.
• Participated in Design phase with Architect and Technical Lead team in designing new and enhanced ORBIT System. Working in creating Design documents.
• Created User roles/profiles with access control in the Test environment to access ORBIT application.
• Involved in Agency meetings, user group meetings to help them resolve the defects or issues facing.
• Worked with development team closely to help them understand business process and meet deadlines.
• Used SharePoint for storing all business deliverables, Ms. Visio for process flows, and Microsoft Excel for testing.
• Created Business Requirements document (BRD), Functional Requirement document, System Requirement Document, Traceability matrix and documented the Meeting minutes.
• Created and maintained Use case realization document for the development and testing team to track the activities with the business scenarios for each sprint.
• Documented the business requirements in Use cases, created Use case process models using MS - Visio and generated workflow processes, Business Rules.
• Worked on enhancements to gather current requirements and to analyze the fit for future ORBIT System; documenting the deliverables and reviewing with the technical team and Business team for approval to push into next technical build.
• Involved in discussions with the developers and Architects and assisted them in understanding the business requirements and to answer any of their business questions.
• Performed Unit, System and Integration testing and prepared test cases for the same.

Environment: Rational Clear case, Rational Requisite pro, SharePoint, MS Visio, MS Word, MS Excel, MS Project, MS Access, RUP, Test Director, SQL, SnagIt.

Confidential, Albany, NY

PMO/PeopleSoft Business Systems Analyst

Responsibilities:

• Analyze As-Is System and gather requirements for To-Be System by closely interacting with business users and SME’s.
• Facilitated Joint Application Development (JAD) sessions to identify business requirements, business rules and document functional requirements documents and nonfunctional requirements documents for inter and intra departmental review and for stakeholders.
• Worked on documenting Business process flows, Request for Configuration Change (RCC), GUI’s, Test cases, Configuration and Security Setup documents, Inbound and Outbound file documents and delivering the same to business team and developers.
• Worked with development team closely to help them understand business process and meet deadlines.
• Worked on creating test cases, test scenarios and documenting them and get sign off from the business users.
• Worked on change requests received by gathering the requirements from business users and interacting with technical team to communicate the change request and Enhancement in Business Functionality.
• Provided weekly status updates and generated follow up tasks
• Created SQL queries that form an integral part in end-user compliance reporting and testing.
• Worked on creating manuals (job aids) for users to guide them through step by procedure for new enhancements and/or new requirements.
• Involved in Agency meetings, user group meetings to help them resolve the defects or issues facing.
• Performed Unit, System and Integration testing and prepared test cases for the same.
• Involved in identifying access control for user roles/profiles in UATCAS and PRFCAS per project wise allowing the Users only to view the portion of data on the screen.
• Used PeopleSoft 9.1 extensively for all environments: DCAS, UATCAS, ERTCAS and PRFCAS.
• Used SharePoint for storing all business deliverables.
• Used Ms. Visio for process flows, High Level diagrams, Use case diagrams.
• Used Industry Print Process Modeler for depicting high-level business process in ERP standards.
• Used Magic Tool for defects system, Mercury Quality Center for testing.

Environment: People Soft FSCM 9.1, Oracle 11g, People Tools 8.49, SharePoint, Ms. Visio, MS Word, MS Excel, MS Project, MS Access, Agile, Quality Center, WINSCP, SQL.

Confidential, Albany, NY

Sr. Business Analyst

Responsibilities:

• Analyzed WBI models for AS - IS New York State business and considering these models as, gathered To - Be System business requirements from SME's by conducting JAD sessions.
• Created WBM models for New York State business using Web Sphere Business Modeler.
• Participated in the Kickoff meeting of the project with Business Lead, Project Manager and Project Coordinator.
• Created Business Requirements document (BRD), Functional Requirement document, Traceability matrix and documented the Meeting minutes.
• Created and maintained Use case realization document for the development and testing team to track the activities with the business scenarios for each sprint.
• Conducted SME review sessions to gather the requirements for creating the Ledgers.
• Documented the business requirements in Use cases, created Use case process models using MS - Visio and generated workflow processes, Business Rules.
• Created mock up screens (GUI's) for developers and SME's using Balsamiq.
• Was involved in discussions with the developers and Architects and assisted them in understanding the business requirements and to answer any of their business questions.
• Updated the Project Statistics document and maintained Gantt Charts.
• Participated in System Test reviews and suggested the changes or missing test scenarios to be included in the list, development design reviews and usability studies.
• Effectively used Sharepoint to stack all the business artifacts and SME touch points for the entire team.
• Identified the deliverables at the end of the inception and elaboration phase of the Software development life cycle in terms of business modeling and requirements analysis.
• Acted as a liaison between the SME's and User experience team. Conducted meetings with User experience team on getting the approval for created Balsamiq screens.
• Involved in designing a process to Sign off of Business deliverables including Use cases, Business Rules, wire-frames and detail requirements.
• Underwent change control board for the modified requirements from the business team.
• Hosted the meetings and discussions with Task management and correspondence team to provide the gathered business requirements from SME's and to work around for not feasible requirements.
• Involved in meetings with the Interfacing team (Employer common) to provide the requirements which affects the other sub domains.
• Presented User Demo to Business Team after the first phase of Requirements gathering process.
• Worked with Data Migration team by providing Business Requirements for migrating the data from Mainframe to Oracle database
• Conducted Sprint planning meetings and participated in daily scrum and stand up meetings.
• Presented Weekly Status Report to the manager and client.

Environment: Rational Clear case, Rational Requisite pro, Sharepoint, Ms Visio, MS Word, MS Excel, MS Project, MS Access, RUP, Test Director, SQL, Balsamiq, Mainframe.

Confidential, Richmond VA

Business Systems Analyst

Responsibilities:

• Worked as a Business Analyst for the various reporting systems of the bank and Mortgage Loans.
• Involved in preparing Project Charter with Project coordinator and Project Manager.
• Performed analysis, review, and estimation of client requests; prepared and reviewed System Requirements and client documentation
• Produced Functional Specifications, Non Functional Specifications and led weekly meetings with developers and business units to discuss outstanding technical issues and deadlines that had to be met
• Analyzed the business requirements and involved in writing Test Plans and Test Cases
• Executed SQL Queries to verify the dataflow from the backend.
• Have good experience on TSYS which includes life of an account and several subsystems. Have Fixed Income, Mortgage, and Credit derivatives experience.
• Applied several times for Change Management whenever requirement changes in the middle of the project.
• Performed testing on a data warehouse platform, including data integrity and data validation.
• Wrote requirements for designing data marts that were used as the source for the various reporting systems in the company.
• Conducted JAD Sessions with the subject matter experts, stakeholders and other management teams in the finalization of the User Requirement Documentation.
• Worked with the DBA and Database developers to convert the functional specification to technical specification.
• Worked with the DBA and developers to identify bottleneck and performance issues of the ODS population and work together to resolve the issues.
• Created Data Flow Diagrams and Process flow diagrams for various load components like FTP Load, SQL Loader Load, process and various other processes that required transformation.
• Prepared Business Requirements Documentation including Business Rules, Workflow diagrams and Activity diagrams.
• Used MS Visio to represent system under development in a graphical form by defining Use Case diagrams, Activity diagrams and workflow diagrams.
• Conducted review meetings with development, QA and data team to communicate business requirements.
• Worked closely with quality assurance and development teams to clarify and understand the functionality to resolve issues and provide feedback in terms of the test matrices and to nail down the bugs.
• Participated in System Test reviews, development design reviews and usability studies.
• Participated in Code and Design Reviews for the ODS project for backend Data population and reporting system.
• Participated in status meeting and walkthroughs.

Environment: Rational Rose, Rational Requisite pro, Ms Visio, MS Word, MS Excel, MS Project, MS Access, RUP, Test Director, SQL.