Configuration/Release Manager Resume Newton, NJ - Hire IT People

SUMMARY:

Over 15 years of QA experience in all phases of life cycle, including requirements gathering, risk analysis, scheduling, testing, defect tracking, management, and reporting.
Adept at using manual testing tools to troubleshoot systems, integration, user acceptance, functionality, and regression.
Develop use cases, user interface specifications, and user requirement specification documents.
Liaise with developers, business analysts, and user representatives in application design and document reviews.
Excellent analytical, troubleshooting, verbal and written communication skill.
Experience testing client - server applications.
Accustomed to working in high stress work environment with strong deadlines and heavy workload.

Areas of Expertise

PROFESSIONAL EXPERIENCE:

Confidential , Newton, NJ

Configuration/Release Manager

Responsibilities:

Utilize configuration management tools and deployment infrastructure to ensure alignment with business demands
Ownership of build, deployment and framework process to ensure fast and repeatable builds
Develop scripts and tools to enhance and improve the existing build and integration process
Responsible for maintenance of builds for assigned product(s)
Work with project teams to determine an appropriate build schedule and then initiate the build and release process
Write installation scripts and projects for all software products
Develop, analyze and maintain tools that support processes for product release
Administration and maintenance of Source control repositories
Design and document processes for versioning, deployment and the migration of code between environments
Conduct branching and merging for multiple release versions of products
Create and Deploy software script packages to clients.
Configure and maintain QA Testing environment
Deliver Source Code to clients.
Train employees on the configuration and software release process.

Technical Support

Responsibilities:

Supporting role for all aspects of customer support including account relationship, issue resolution and customer satisfaction. Assists with the company’s largest corporate clients.
Troubleshoot/Debug customer software issues.
Interface with customers and development/management during escalations and prepare action plans to address customer issues and concerns.
Have worked on-site at customer’s corporate location supporting aggressive rollouts and deployments.
Participate in weekly client production meeting.
Create Knowledge Based Articles for in house and customer use

Quality Assurance Analyst

Responsibilities:

Analyze defined requirements for testability
Design and execute Quality Assurance test plan, including the creation of test cases
Design and execute User Acceptance test plan, where applicable
Conduct peer review of QA and User Acceptance Test plans
Assist with Development’s unit integration testing, system testing, and system integration testing when scheduling permits and where applicable
Run regressive test systems and evaluate results
Execute functional, application, and performance tests
Troubleshoot and analyze defects found during testing cycles
Record, track and test defects to closure
Maintain software testing documentation including checklists, master file lists, standard test plans, test cases, and test scripts

Confidential , Newton, NJ

Department Manager

Responsibilities: