SUMMARY:

• Agile Consultant/Scrum master, responsible for driving highly complex SDLC, to delivery phase. Achieving milestones on time, within budget and scope baseline. Experienced in working in cross functional, and diverse teams. Adhering to Enterprise standards, culture, and procedures.
• Proven expertise in all aspects of Safe, Scrum, and Kanban Life cycle. Exemplifying strong initiative and management skills, for transitioning into an agile methodology and mindset.
• Excellent multilingual communicator, including English, French, German, and Russian. Analytical thinking, Conflict resolution, and Issue management.Training & Educational Experience

TECHNICAL SKILLS:

Agile project management Tools: Version one, Jira, Rally, Share point, MS Office, and Service Now.

Methodologies: Kanban, Waterfall, Scrum & Hybrid

Operating Systems: Windows XP, NT, 2003 Server

Web Development Tools: Excel, Microsoft live, and People soft

Testing Tools: Mercury QTP, Quality Center/ALM, Load Runner, and Win Runner, Defect Management

PROFESSIONAL EXPERIENCE

Scrum Master Lead

Confidential 

Responsibilities:

• Delivered one Delta’s major capital SAFe portfolio - FLY CONFIRMED via Agile/SAFe principles and procedures.
• Maintained the Confidential Portfolio Backlog for upcoming business enabler Epics.
• Virtual and onsite resource training; SAFe life cycle- Agile release trains, Enabler’s, functional testing, performance testing, test case management & Stages of work DONE vs. unfinished.
• As a member of the CoE- Agile center of excellence, contributed to collaborative assessment of Delta’s readiness for agile assessments across various project teams.
• Combined Kanban/scrum (Hybrid) iterations in management/team Road maps, and featured road maps, and phase gates.
• When required, I sanctioned TDD & automated functional testing using SELENIUM tool. Reducing cycle time by 20%. And increasing our train’s/team's throughput in less than 4 weeks.
• Supervised and Improved scrum team(s) 2-week batch deliveries, WIP Commitments, and capacity planning for future sprints. Thus, establishing routine cadence, estamatable work items, and team velocity.
• Facilitated team sprint refinement meeting (occasionally) with management. This ensured clarity to all stakeholders of work and time expectation.
• Removed scrum team impediments by escalating issues to leadership. Resulting in early delivery of business issue solutions. Clients provided positive feedback for effort.
• Using six-sigma background, I coached business stakeholder’s requirements for applicable and concise user stories. Which resulted in early sprint deliveries and reduced process waste caused by lack of common understanding.

Agile Coach

Confidential 

Responsibilities:

• Assumed Release train engineer role 70% of the time. Due to project requirements. I maintained a continuous delivery pipeline, implementing Agile/SAFe principles and procedures.
• Trained teams and management on the enterprise vision, its goals, and customers need to plan for upcoming releases. Thus, establishing buy in and commitment.
• Managed 4 teams/cars and iteratively, coordinating shared delivery milestones, project tools, road maps. Applying SAFe strategy planning and techniques. Resulting in uniformed team delivery.
• Enhanced Project developments, including; ecommerce websites, Client’s CRM services framework And Point of sales network. Gathering Insights gained from use cases from the PMO, Former SME’S, and stakeholder registry. Thus, determining next value delivery stream.
• Continuous coaching on agile tools, Version one, confluence, and JIRA.
• General status updates with management on existing SLA agreement on current agile frame work with Bake-one subsidiary.

Program manager

Confidential

Responsibilities:

• Facilitating scrum ceremonies (Grooming, Sprint planning, Retrospectives,)
• Responsible for guiding the planning, tracking, and day-to-day activities of Web development teams
• Effectively and efficiently follow project process; assisting with Vision/ROI Statements, Gathering Business Requirements, Request for Proposal, Oversight of Development process, Roll Out Solution, Go Live, Agile, Kanban & Continuous Improvement.
• Create and manage project scopes, schedules, budgets, assigned resources, and risks for all assigned projects.
• Assist in fostering agile methodology within the organization.
• The Scrum Master will conduct daily stand-ups with the assigned Project Team.
• Support business needs and goals with all assigned projects, including but not limited to business process definition, user requirements gathering, and managing all stakeholder expectations.
• Prepare, manage, and maintain design and requirements documentation for entire project lifecycle.
• Nurture and sustain constant, clear, and transparent communication with project team and stakeholders.
• Conducted periodic sprint review meetings with project staff and stakeholders.
• Provided regular documentation and reports to project sponsors and senior management.
• Participate in identifying problems and suggesting solutions that the IT organization can implement.
• Support the evolution of the systems development methodologyfor the organization.
• Provided direction and manage team members comprised of employees and consultants that are assigned to the project in a matrix relationship.
• Planned/coordinate projects with users, development teams, and IT support areas.
• Manage projects where the development is being completed by one or more vendors.
• Responsible for managing the project control processes for Issues/Risks, Schedule, Operational Readiness, Scope, and User Acceptance Testing (UAT).
• Implemented system changes across multiple platforms, develops and executes comprehensive project plans, and negotiates project scope, deliverables, and schedule.
• Created and maintained Scrum artifacts: The Product Backlog, the Sprint Backlog, and a Burn-down chart using version one and Rally.

Sr. Scrum Master

Confidential

Responsibilities:

• Enlisted requirement specifications from customers, to initiate scope in a detailing of Processes.
• Managed resources with the highest-level understanding and consideration of a customer based profile.
• Retained an ecommerce database i.e. Building site templates, engagement points with converts. This currently is used as a benchmark to retain our most profitable demographic.
• Division of tasks to scrum teams applying Kanban and teams applying Scrum. Hence, introducing applicable methodologies when necessary i.e. Story, size, stage of project.
• Experience in ITSM: Service Now Protocols / incident tracking tool.
• Experience in Development/ Configuration/solutions evaluation/ Validation and deployment
• Successfully migrated more than 10 projects from Waterfall to Scrum within 8 months
• Collaborated using sales force project team, leading numerous Scrum teams responsible for developing dozens of software products and automated tools for this major provider of outsourced payroll.
• Educated scrum team to create clear and concise user stories for business management.
• Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies within most Confidential enterprise divisions
• Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks
• Evangelized the benefits of Scrum to ensure its smooth adoption
• Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time by 35%.

Business Analyst

Confidential - San Jose, CA.

Responsibilities:

• Documenting project lifecycle, end-to-end test cases for the Automated Distribution System (ADS). The test execution required the combination of running and validating automated test case from Order Capture to Order fulfillment with post transaction Order Modification for Photovoltaic (PV) systems.
• Monitored test Plan documentation to outline the overall strategy for testing and implementation of the application used to print pick lists, packing lists, pack, and meter and ship products, confirm shipments, and manage product bins and inventory.
• Reviewed, analyzed, and validated Business Requirements Documents, Project Management Plan, and Testing Protocol document for accuracy and completeness.
• Decomposed (WBS) /business requirements into functional and non-functional requirements to construct test cases for Main Screen, Search, Bin Management, Order Fulfillment, and Order Life Cycle and Inventory Management functionality.
• Linked test cases to functional and business requirements for full traceability. Wrote test cases and documented metrics to measure the number of test cases executed, passed, or failed.
• Utilized JIRA and HP Quality Center to manage defects from inception to resolution. Documented and assigned defects status and priorities.
• Obtained sign-offs on requirements and testing documentation from stakeholders including the Business, Development, Solution Architects, QA, and SMEs.
• Reported test metrics: number of test cases executed, total passed and total failed, to the business stakeholders.

Confidential

System Tester

Responsibilities:

• Managed international team across multiple EU countries that administered business continuity planning, diversity vendor procurement, and disaster planning projects.
• Analyzed business requirements for Confidential safety procedures for international team projects. Which involved the curriculum translation of Dutch Medicare eligibility for non-citizen plan.
• Organized and facilitated workshops to define and prioritize MA requirements according to business rules. Collaborated with stakeholders (Business Analysts, Developers and DBAs) to clarify system requirements. Provided solutions for business functions including Enrollment and Billing, Finance and Revenue, Marketing/Sales, COB Processing and Medicare Web Self-Service.
• Produced and maintained product backlog through engagement of the product definition team, created user stories, and scenarios.
• Wrote Master Test Plan outlining test strategies and new enhancements for the MA project. Developed and executed 50+ test scripts and compared expected results with actual results. Created automated test scripts in QTP expert view to perform functional and regression testing. Maintained test scripts throughout development phases to accommodate new functionality and release enhancements. Performed User Acceptance Testing (UAT) of applications prior to Production.
• Provided feedback to stakeholders on testing progress, issue resolution and product readiness. Built positive relationships and managed stakeholder expectations through regular communication.