SUMMARY:

• Over 13 years of industry experience in variety of areas: testing methodologies, team management and leadership, mentorship, project management, analysis, documentation, tools, client relationships and organization goals
• Effective performance in a role of a Scrum Master for a cross - functional and global team
• Sharp and realistic project scoping and planning with a goal to meet the budget and delivery dates
• Working knowledge of Software Development Life Cycle (SDLC) with hands on experience in Waterfall and Agile methodologies and their transitions
• Proven record of success in working with and managing cross-functional / remote teams
• Extensive knowledge in setting up software deployment and build process (CD/CI)
• Highly efficient, motivated team leader with effective problem solving and analytical skills

TECHNICAL SKILLS:

Operating Systems: Mac, Windows 10/8/7/Server2008/Server2012, Mobile OS Android, iOS, Windows Phone

Languages: HTML, SQL, XML, CSS, RUBY, JavaScript, Java

Bug Tracking: Bugzilla, Jira, HP ALM

Database: SQL Server 2008, MySQL

Browsers: IE, Edge, Mozilla Firefox, Chrome, Safari

Cloud Platform: Amazon Web Services (AWS), Azure

Build/Test Tools: Ant, Maven, Serverspe

Software: Okta, SVN, Jenkins, Eclipse, FireBug, Selenium, Charles Proxy, Baretail Log, Adobe Analytics, VMWare, EZMacros, JitBit, Jaws 9 and up, Sound Forge, TestLog, WinMerge, WinRm, RabbitMQ, Splunk, Git, Salesforce, Browserstack, Jmeter, VSCode

PROFESSIONAL EXPERIENCE:

Senior Manager, QA

Confidential . Los Angeles, CA

Responsibilities:

• Managing QA efforts on multiple tracks that are responsible for enterprise integrations and new systems implementations
• Responsible for weekly reporting of QA activities to a higher management
• Actively participating in all of the Agile ceremonies to make sure that the team is on the right path for delivering best practices
• Manage resource project allocations based on the budget and business timelines
• Project scoping and planning to meet the budget
• Person of contact for process implementations/improvements
• Working with other teams to anticipate, priorities and liaise on the cross-functional impact of features
• Mentoring team members on Agile methodologies and overall process improvements
• Responsible for Omniture Analytics matrix upkeep and usage
• Managing the transition process from manual test case execution to automation

QA Manager

Confidential, Los Angeles, CA

Responsibilities:

• Managed an onshore and offshore QA department (onboarding, process improvements, career development)
• Administered JIRA and Confluence for internal and external accounts
• Managed a team of Developers and QA Engineers created to integrate automation into a development process
• Managed resource project allocation
• Project scoping and planning to meet the budget and deadlines
• Reviewer and approver of Test Plans and QA client deliverables (Matrixes, test results and estimations)
• Person of contact for process implementation/improvements
• Mentored team members on Agile methodologies and overall process improvements
• Member of companies Mentorship program (helping peers to develop skills needed for improvement)
• Strategically integrated and managed a new QA process that has drastically improved the quality of the deliverables
• Managed a complete test case refinement process that led to a supreme coverage improvement
• Responsible for the analytics on the platforms used to perform the validations on the product (Adobe Analytics)
• Responsible for environment allocations on the project placement (Confluence)
• Management and oversight of Performance and Load testing of the site
• Managed tools and approaches used by the team on a daily basis

Lead QA Engineer

Confidential, South San Francisco, CA

Responsibilities:

• Managed testing efforts on complex and multi-platform biotechnology system in an agile environment
• Participated in ‘hands-on’ development planning (Product Pipeline Creation) and user stories identification (DOD/DOR)
• Improved and streamlined the QA process to make sure that the budget and timelines were met
• Worked closely with BAs, developers and product owners to gather and analyze all the necessary requirements
• Provided detailed status reports on the running projects, existing issues, vendor integrations/communications and release schedule
• Led an offshore QA in testing efforts

QA Engineer/Business Analyst/Scrum Master

Confidential, San Francisco, CA

Responsibilities:

• Created cloud infrastructure based on a customer’s requests using variety of tools and methods
• Debugged and improved Jenkins build jobs used for creation of cloud infrastructure
• Reviewed product requirement documentation for accuracy and the coverage sufficiency
• Acted as a Scrum Master for cross-functional and global team of Engineers, Managers, QAs and BAs
• Performed infrastructure testing based on the requirements
• Assisted customers with reported infrastructure issues
• Troubleshooted prep-jobs and deployment activities
• Created Serverspec testing platform to test servers configuration before and after deployment
• Tested servers remotely using winrm serverspec plugin
• Tested RabbitMQ messaging/communications (data type, status, another IPA calls, API functionality, etc...)

QA Engineer/Deployment Engineer

Confidential , San Francisco, CA

Responsibilities:

• Set up infrastructure for building and deploying new system components under development
• Configured Jenkins builds and Maven configuration files, setting up multiple testing environments
• Effectively led small teams of remote and local testers
• Worked closely with automation engineers to incorporate testing into automated suites
• Recorded, refined and integrated new Selenium scripts into the test automation framework
• Executed scripts in Eclipse and from Jenkins interface
• Improved build management/maintenance process and deployment guidelines
• Created release bundles and deployed them to production
• Led production release acceptance testing
• Participated in Software Design and Business Requirements document reviews
• Tested web applications as part of Agile development process
• Led API level testing (data type, status, another IPA calls, API functionality, etc...)
• Led content and media verification using tools such as WinMerge and Sound Forge
• Investigated web issues using Charles Proxy debugging and Baretail Log tools
• Performed backend data verification using custom SQL queries and custom built tools
• Troubleshooted complex deployment problems, release process and environment issues in a multi-component environment

QA Engineer

Confidential , Benicia, CA

Responsibilities:

• Tested web applications as part of Waterfall development process
• Analyzed requirements and developed test documentation to cover various functions
• Created and executed ad hoc, acceptance, smoke, functional and regression test cases
• Worked with engineering team to help resolve issues and product manager to clarify expected behavior of the application when the requirements were missing or contradictory