Chief Operating Officer Resume
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Los Angeles, UsA
Summary:
Over 15 years of extensive experience in technology and business management with focus on strategic planning, solution architecture and design, project management and people management.
- Proven track record of implementing technologies to increase revenue
- Experience in architecting smart, efficient and optimal solutions for complex business problems
- End to end management of large scale projects
- Skill in mentoring and development of resource and team management
- Excellent communication and influencing skills with leadership abilities
- Hands on experience in budget management
Evolutionate:
Confidential,Los Angeles, CA
April 2012 - Present Chief Operating Officer
- Responsible for:
- leading and establishing all aspects of the company\'s operational and business & technology strategy
- project management of all clients\' app and web projects and supervisory oversight of Business Analysts, Designers, Programmers and Project Managers
- balancing competing goals of the business, operations and IT with the best interests of the company
- overseeing the execution of operational plans, ensuring that activities and projects are funded and resourced appropriately
- overseeing staff assignments and deliverables, ensuring quality, accuracy and timeliness of deliverables
- identifying, evaluating and selection of vendor partners, including negotiation of contracts, rates, and maintenance and support levels
- ensuring that the technology environment used by the business is current, including updates to and retirement of hardware, software, tools and archival of data
- facilitating the identification and evaluation of the organization’s key operational risks and controls, including identifying, assessing and remediating operational risks and control gaps; measuring and quantifying risk exposures
Sept 2007 - Present Consultant
- Created a cloud-based, web hosting line of service
- Creating and architecting evolving iterations ofsocial-network websites and iPhone apps, which provides an integrated, social media platform for cause-marketing for SMB websites
- Define project scopes and requirements; provide hands-on project management and direction of technology development.
- Identifying, hiring and managing outsourced technical teams.
- Continuous business development and managing vendors, clients and legal contracts. Officially accepted into Google Engage for Agencies.
Confidential,Los Angeles, CA
Jan 2005 - Jun 2007 VP,
Development and Business Strategies
- Responsible for creating and managing strategic business plansand departmental projects with performance benchmarks,for both the
Development and Marketing Divisions. - Managed staff of 35+ with primary input into project goals and purpose,time-lines, resource allocation (human/technology/financial capital)
and accountability measures. - Created and launched online marketing projects to integrate with direct mail,radio and other electronic advertising.
- Systematic control of "scope creep" and managing project stakeholdersresulted in significant turn-around in funding, going from a deficit the three
years prior to exceeding revenue goals of $45 Million in each FY \'06 & \'07 - Well organized and have experience in making internal and external projectbids to "C" level executives.
April 2002 - Jan 2005 Assistant Director, Information Technology
- Negotiated for project resources (hardware/software/resources) thatresulted in $300K in savings for first two year period. Also re-defined projects so that scalability and capacity were available in parallel.
- Established online portal to communicate project protocols so that allstaff would have full understanding of the organization\'s lines of business,delivery and support mechanisms and expectationsCreated and managed relevant projects for the first Service DeskBusiness Intelligence and Analysis software mechanisms
- Formed a project-partnership with AIS to modify the campus wideauthentication system to ensure brand identity
- Established project management practice that included technical
specification "lock-down" so that software programs were delivered up to 3X faster. - Led project integration with NACELink, ReadyMinds, Alumni Association,etc to create and deliver e-commerce products and services such as BruinView for Alumni, Online Counseling, Campus Interviews,etc. Yearly
revenue due to successful project completions were in excess of $700K - One successful project (LOR) allowed me to orchestrate the very first saleto sister campuses of an internally developed product.
Jun 2000 - Oct 2001 Director, Systems Engineering
- Responsible for design and delivery of CMS, Disaster Recovery andother technical projects for clients such as Six Flags, Mandalay Bay etc.
- Primary negotiator and client advocate for custom contracts withmanaged service providers such as, UUNET, Site Smith, PSINet, TCS, Exodus, FusionStorm etc.
- Played a pivotal role for turning around a failing relationship with Princess Cruise Lines.
May 1999 - Jun 2000 Systems Administrator
- Managed AIX/SUN/SGI consultants and vendors both on-site and off for Viacom’s data center
- Project responsibilities included enterprise systems (web & databaseservers), capacity planning, network security, scripting and disaster
recovery for MTV, Showtime, Nickelodeon, etc. - First to automate scheduling uploads for MTV
April 1998 - May 1999 Administrator
- Project Lead for the Y2K migration for a select group of clients andin-house staff.
- Directed "production mode maintenance" projects involving systems administrators, network engineers and consultants that supported high-equity clients and traders.
- Recognized by management for creating and executing a project that resulted in a "Productions Control" web portal.
Feb 1997 - April 1998 QA Engineer
- Project Lead for a team of 5 QA Engineers on ARCserve Enterprise 6.6
- Served as expert resource for Santa Cruz Operations (SCO)
- Project Tools: Familiar with HTML, Unix shell scripting, Perl, MS Office, Visio, Microsoft Project and custom web-based applications.
- Operating Systems: Familiar with Windows, Unix and Linux operating systems
Trainings:
- Computer Applications and Technology Program - ColumbiaUniversity courses in relational database management - 1997
- confidentialUniversity of New York-confidential College, B.S., Biology
- Confidential School