Professional Summary

Results driven senior manager, business analyst and project lead with over 30 years of Information Technology IT and management consulting experience for various domestic and international organizations across multiple industries in both the public and private sectors. Organized and led high-performing diverse teams of individuals t accomplish objectives within complex matrix environments. Successful with complete SDLC oversight of business initiatives ensuring that customer expectations were achieved with a high degree of acceptance.

Summary:

• Effective communicator at all levels of the organization i.e. CIO, CFO, CE and board of directors
• Ensured IT projects were in compliance with Federal, State and organizational standards as IV V lead
• Reduced IT project development costs as a Senior Project Manager in QA and business analyst using defect predictive analysis process and managing SIT and UAT testing t deliver IT solutions faster, cheaper and better with much lower risk
• Deferred the immediate need for computer upgrades as a technical testing manager for a national bank by coordinating and improving computer code testing realizing over 70 increase in performance producing a monthly cost savings greater than 75,000
• Improve the agency/corporate technology processes by assessing the organization's IT quality assurance processes based on ITIL, PMBOK, COBIT, IEEE standards and recommended corrective actions t management
• Key contributor t a bank merger of IT systems as a senior Project manager by successfully leading a team t convert over 1 Million Visa debit/ATM cards from the acquired bank t MasterCard debit/ATM cards for the acquiring bank on schedule and with over 1M budget surplus
• Improved claims payments for healthcare providers as a Project Manager by designing, coding and implementing an EDI-X.12 translator system t process all EDI transaction sets. The sets implemented were for medical claims verification, send payments and provide reports t Hospitals, clinics and health care providers
• Test Director t define and implement software testing and predictive defect assessment processes
• Achieved corporate goals as IT director, section manager, senior project manager, testing manager and business analyst for IT development efforts and managing departments, staff and project budgets
• As an IT Section Manager responsible for planning and translating business needs t IT solutions by integrating legacy systems with new Web-based and Cloud based IT solutions t support business initiatives
• Sold and conducted technology engagements for Big 4 consulting firms, t define strategies t support business initiatives using various in-house and outsourcing technical solutions

Skills:

• Program/Project Management and Business Analyst - Microsoft Project MS Project, Project Server , department IT director, lead teams up t 120, budgets exceeding 20M, use of Agile, Scrum, Lean, Rapid Prototyping and Waterfall methodologies, SME with defect predictive analysis
• IT Governance - Manage quality assurance and governance processes, manage testing efforts and management of defects through the use of predictive analysis, define business models with roles responsibilities, implement ITIL-V2 3 standards and procedures, define and document SLA agreements, implement change management procedures, organize and chair IT steering committees, conduct IT compliance audits and risk assessments
• IT Compliance Auditor and Security Architect - Mitigate organizational risk using Risk Radar, define and manage IT compliance as security architect, lead development of an IT security program guide, define IT compliance audit programs based on NIST800, FISMA, FISCAM, HIPAA and SOX 27001 standards, auditor-in charge of IT compliance audits, manage and train staff t conduct IT risk assessments,
• IV V - Independent Validation and Verification. Test planning, quality assurance and assessments, corrective action plans. Versed in PMBOK, ITIL, IEEE, standards
• Data Analysis Architecture - Unified Modeling Language UML , BSA, Data flows, Document flows, Process flows, Entity diagrams with Erwin and Designer 2000, data formats including EDI-X.12, X-409, XML, CSV, etc.
• Methodologies - Information Technology Infrastructure Library ITIL Version 2 3 - Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement, Agile, Lean, Scrum, rapid prototyping, Waterfall, Lean Six Sigma, and Predictive analysis
• Portfoli Management - Back-log/demand capture, prioritization, cost-benefit analysis, resource management, status tracking, staff development, change management, executive reporting
• Business Process Improvement Data Migrations, Ecommerce implementations, COTS installs, ERP installations, database conversions, electronic records management, data warehouse and data mart implementations and integrations of legacy systems with COTS solutions
• Staff Development - Methodology training, quality and predictive analysis, defect management, project management training, IT strategy knowledge transfer, advanced communications, presentation skills
• Tool Suites - MS Project, MS Office suite, EDI X.12, ProSight, CAST, CA-Clarity Portfoli Managers, SAP, HP-Quality Center ALM , Jira, Teammate, MS SharePoint, Risk-Watch, ETL, MS Dynamics ERP and CRM, Oracle, DB2, MS SQL, UDB, IMS, B-Tree, VSAM, COBOL, PL1, Assembler, JCL

EXPERIENCE

Confidential

Consultant t Kearney and Associates through Protiviti Government Solutions as a member of an IT Risk Management Team t assess the US Army's governance and risk management program associated with the implementation of four integrated SAP ERP systems and a personnel and payroll PeopleSoft system. I assisted by conducting a detailed analysis of the Army's current financial risk management program, reviewing the current and projected state of readiness for an Enterprise-wide Governance and Risk Management Compliance GRC solution and recommending technology solutions and tools t implement an Army-wide GRC solution.

Confidential

Managed and conducted IV V projects t assess and recommend corrective actions for the Commonwealth of Virginia's IT projects. Reviews focused on verification that projects followed ITIL, PMBOK and IEEE process standards and that security was designed and implemented correctly. Mentored staff on best practices for conducting IV V reviews and conducting Security/Risk assessments.

Confidential

Technical Project Manager for Governance and IV V Process, DoD Defense Logistics Agency

Conducted project assessments, audit preparedness reviews of vendor development projects, and provided recommendations t management process improvements, and modifications for compliance with government policies and regulations e.g. FISCAM, FISMA, NIST800-53, etc. and with leading practices.

Confidential

Senior IT Quality Assurance Manager and IV V Consultant

• Business consultant and testing lead for Timberland Shoes t analyze their vendor's agile development processes and testing the quality of the provided solution. Conducted predictive defect analysis on the various builds and releases, managed the UAT testing process, report results and recommendations t Timberland's senior management as well as VF Corporation Owners of Timberland senior management. Produced cost savings exceeded 2.3 Million.
• Managed and conducted internal verification and validation reviews of the Canadian Pacific Rail eChannel agile project. Testing lead t analyze SIT and UAT testing results and determined code readiness for implementation. Managed Cast code analysis process and results assessments. Recommended corrective actions for process improvements, risks mitigation and cost containment that produced cost savings exceeded 1.5 Million. Provided guidance and recommendations for establishing an IT-Quality review process and quality gate entrance and exit criteria for their SAP implementation using SAP ASAP Solutions Delivery methodology.
• Senior Software Engineer for Governance t Capgemini Consultant t the GCSS-Army PM for the SAP-ERP implementation. Reviewed objectives, project deliverables and compliance with Federal Audit requirements NIST800-53 and recommend corrective actions t the Army's PMO. Worked with the PMO's Auditor-in-charge t conduct controls assessments Audits of the SAP-ERP solution being implemented. Reviewed testing processes by observing testing and reviewing test results t verify proper security controls were in place that limited access t various system functions.

Confidential

• An organization I started and successfully managed.
• Initial charter focused on delivering open source IT solutions.
• Job Roles: Divisional director, project director, business analyst, project manager, auditor-in-charge IT audits, IT security architect, hands-on technologist, IT systems architect, application architect, etc
• Accomplishments: Initiated and developed high-level client relationships achieving trusted advisor role.

Examples include:

Confidential

Senior Project Manager

Capital One Bank, Sr. Project lead that led a team of 21 project managers that successfully convert Chevy Chase Bank CCB Visa debit/ATM cards t Capital One Bank COB MasterCard debit/ATM cards. Retire the Visa Extras points reward program, coordinate the efforts for EFT network consolidation, manage the budget and complete delivery on time with over 1M budget surplus.

Confidential

Project Manager, Business Analyst, Software Engineer and Security Analyst

Contractor t Hewlett Packard. Worked as team lead and business analyst process engineer migrating Federal Emergency Management Agency FEMA Exchange email system t a level four secured Department of Homeland Security DHS facility managed by HP. Coordinated the team efforts t stand-up the servers and prepare the environment for migrating FEMA's email system. Assisted with the Security Certification and Accreditation C A process based on government requirements e.g. the Yellow book , COS framework, and NIST-800-53 standards , defined and documented implementation strategy and project plans, managed the installation of Exchange, Rimm and Symantec Enterprise Vault, prepared and conducted training class in the procedures for security spillage.

Confidential

Project Manager, Business Analyst and Security Analyst

• IT Services Led and conducted IV V reviews of IT application development projects for VDOT based on PMBOK and IEEE standards. As a business analyst implemented quality, assurance programs t improve IT service levels. Auditor in Charge of IT security audits for VDOT's sensitive IT application, developed security audit program based on NIST800-53, COBIT, and SOX IS 27001 standards, conducted IT audits t ensure integrity of the systems and data.
• Managed and worked as VDOT's representative across several VITA and VDOT departments t adopt an IT service level agreement i.e. memorandum of understanding .

Confidential

Project Manager, Business Analyst and Security Analyst

• Team lead for Health Communications Services HCS t architect and implement ecommerce solution for MMIS systems and for B2B functionality. Solutions included designing, developing and implementing an EDI-X.12 system t process all EDI-X.12 transaction sets. The transaction set implemented were for processing medical claims, sending payments and providing reports t Hospitals, clinics and health care providers
• Trusted advisor t IT Directors and CIOs t replace legacy applications with new COTS systems promoting the integration of applications and increased the sharing of information between business functions.

Confidential

Principal Consultant and Business Technologist

Recruited by Computer Associates. Accomplishments included technical lead that provided sales support t close sales for over 100 million. Technical project lead for DOD customers, assisted with best-fit technical architecture, IT security, server consolidations, IT asset optimization, cross-platform integration, contingency planning and best use of emerging technologies and integration with legacy environments.

Confidential

• An organization I started and successfully managed.
• Focused on delivering IT solutions using mainframes, client-servers, N-Tier and Web based platforms.
• Job Roles: Director, manager, project manager, IT security consultant, business analyst, hands-on technologist, database analyst, data modeler, systems analyst, DBA, systems programmer and application programmer

Examples include:

• Business analyst assigned t First Health team t develop a MMIS enrollment system
• IT Director of finance and human resource solutions group for Circuit City.
• Team lead Federal Reserve FRIT t develop and conduct an RFP program for operational support tools
• Project manager, business analyst, solutions architect, and database architect for Virginia State Board of elections for the conversion t N-Tier web-based platform.
• IT Business Analyst and financial analyst Phillip Morris USA, for the installation of SAP-ERP and focused on financial interfaces t legacy applications
• Testing Director at VDOT t manage testing process and budget for a records management system

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