SUMMARY

• 10+ years of experience in IT Software development, 5+ years as Agile Coach and 7+ years as a Scrum Master facilitating transformation at program/portfolio levels in large enterprise wide IT projects for companies in capital markets, pharmaceutical and insurance domain.
• Proficient in coaching, mentoring and training Agile transformation stakeholders including Scrum Masters, Product Owners, senior executives, and onshore/offshore teams on Agile/Scrum best practices. Achieved 23% reduction in project cost by transitioning to Agile/Scrum in delivering seven web and desktop based solutions for a major pharmaceutical company.
• Expert at driving the adoption and enforcement of Scrum rules at Program/Portfolio level, creating self - sustaining teams. Applying Agile Scrum/Kanban/Extreme Programming (XP) framework and Waterfall methodology in mid (20+ people) to large (60+ people) projects teams in an enterprise environment.
• Multiple years of experience facilitating/coaching Scaled Agile and Scrum ceremonies including Program Increment (PI) planning, sprint planning, retrospective and backlog grooming; prioritization at portfolio/program/team level; cross team dependency management; features and user story writing workshops.
• Conversant with creation and management of Agile reporting artifacts like Release/ Product Burndown Charts, Sprint Burndown charts, Velocity and Earned Value Management analysis.
• Proponent of adopting Extreme Programming (XP) best practices such as Pair programming, Test Driven development and Acceptance Test Driven Development for improved software quality. Facilitated use of Continuous Integration, Continuous Refactoring, Automated Testing and Small Releases for faster code releases and better infrastructure management.
• Proficient at using product road mapping tools such as AHA with Product Managers, Product Owners, Business Analyst, Architects, and UI designers to develop product strategy.
• Expertise in use of Agile Management tools such as CA Agile Central (Rally), AHA, JIRA/Confluence and SharePoint.
• Adept at working with senior leaders to define strategies and organizational structure to support Agile transformation.
• Competent in stakeholder management in a matrix organization and negotiations for the project.
• World-class communication and facilitation skills, both with internal teams and clients.

TECHNICAL SKILLS

Operating Systems: Windows XP/Vista/7/8, MAC, and Linux

Project Methodologies: Agile Software Development, SCRUM, Extreme Programming (XP), Kanban, SAFe 4.5

Project Management Tools: SharePoint 2013, JIRA, Confluence, and MS Project 2013

Database Management: Microsoft SQL Server, MS Access

Tools: CA Agile Central (Rally), AHA, JIRA, Confluence, Visio, Flowdock, Version One

PROFESSIONAL EXPERIENCE

Confidential

Agile Coach

Responsibilities:

• Developed day Agile transformation plan at portfolio/program level under the Pathways initiative.
• Worked with portfolio leadership to assess and launch Agile Release Trains (ART): ensured team roles are staffed with the right people; ensured suitable Agile framework is used; measured need for scalability and appropriate Agile framework.
• Planned Team kick-off meeting and trained team to used CA Agile Central (Rally).
• Worked with AHA subject matter expert and business executives to prepare product vision.
• Conducted 2-day feature/user story writing workshop. Helped Product Owner to create high-level features.
• Facilitated multiple XP concepts; introduced expert-novice, expert-expert and novice-novice pair programming; orchestrated continuous integration/continuous delivery for faster code releases to production; ran Gherkin language workshops to promote BDD practices across development and business teams.
• Contributed to Agile CoP (communities of practice) by running Agile-Scrum and Rally training sessions

Environment: Agile Software Development, Gherkin, SAFe 4.5, Rally, AHA, Flowdock, ATDD, TDD, DevOps, Kanban

Confidential

Agile Coach

Responsibilities:

• Conducted workshop sessions and facilitated launch of Agile Release Train (ART).
• Taught Scrum Master to facilitate scrum ceremonies (grooming, sprint planning, retrospectives and daily stand-ups).
• Promoted Agile/Scrum and educated the entire organization to understand Agile/Scrum framework.
• Introduced DevOps best practices such as Small Releases, CI/CD to help organization innovate faster for customers; communicated the value proposition behind Automated testing/build in achieving faster and smaller release.
• Worked closely with the Product Owner/ Development team to write clear/concise user stories with acceptance criteria.
• Coached the team to manage release plan, velocity forecast with agile metrics through standard agile tools such as JIRA.

Environment: Agile, Scrum, SDLC, JIRA, coaching, CA Agile Central (Rally), Kanban, DevOps

Confidential

Agile Coach

Responsibilities:

• Successfully migrated more than 10 projects from Waterfall to Agile over 2 year saving 23% on project cost.
• Trained employees via Agile/Scrum workshops and Agile Café for ongoing cultural shift to Agile framework.
• Commanded Scrum of scrum success by coaching and training onshore/offshore teams to deliver digital assets through coordination of project teams in North America, Europe and South America.
• Worked with product managers/owners to drive the definition/refinement of the product backlog. Used Rally to house product backlog, User stories and bugs. Used Confluence for project documentation and discussions.
• Helped Scrum Masters facilitate meetings including daily Stand-Up meetings, sprint-planning meetings, sprint review.
• Participated in release planning and scheduling by providing empirical Scrum team statistics, identifying project dependencies, and creating velocity forecasts. Provided status and visibility to load share Product Owner.
• Drove the cross-functional teams to a solution set across different teams including mobile developers, web developers, UI/UX, Business Analysts and external vendors.
• Participated in the technical architecture reviews and helped making decisions for the technologies to be used in the project based on the project requirements.
• Spearheaded the XP best practices adoption; introduced pair programming among team members for better cross functional teams; coached and launched teams on Gherkin language to adopt BDD; CI/CD for smaller code releases.

Environment: Agile, Kanban, Scrum, JIRA, SharePoint, Confluence, Rally, MS Office, BDD/TDD, Gherkin, SAFe

Scrum Master

Confidential

Responsibilities:

• Coached stakeholders in IT Marketing and Sales, IT Infrastructure, Training development, Legal and Compliance, Sales Operations and Sales communication and help them move from Waterfall to Agile.
• Helped facilitate meetings such as Release planning, Sprint planning, Daily standup, sprint review and sprint retrospective.
• Ensured that teams deliver on the 2-week sprint/iteration/timebox commitment of potentially shippable increment.
• Promoted acceptance of Scrum ceremonies and Scrum artifacts in day-to-day working of the teams.
• Worked with Product owner to continuously prioritize the backlog and ensure the most important items are at the top.
• Analyzed project risks and suggested mitigation plan, removed impediments for the team, generated progress reports for senior executives and project stakeholders.
• Created self-organizing agile teams. Facilitated the delegation of tasks and responsibilities among team members.
• Led the development team; facilitated alignment among program team, external teams and release managers.
• Aligned with testing team and provided inputs to develop test cases and test plans for Unit Testing, Integration and Functional Testing.

Environment: Agile, Scrum of Scrum, DevOps, Visio, SharePoint 2013, JIRA, Confluence, SDLC, TFS/GitHub

Confidential

Agile Coach Scrum Master

Responsibilities:

• Transformed 15 Waterfall teams to Agile/Scrum to service the program.
• Assisted Product Owner to build, prune and maintain the product backlog with input from the technical lead and other stakeholders.
• Established ongoing, effective two-way communication between the team and business stakeholders to ensure the team is meeting the customers’ needs.
• Assisted in the planning, execution, and analysis of user acceptance testing (UAT) to ensure test cases and completed user stories meet the Product Owner’s expectations.
• Used Microsoft Visio to create Process Flow Diagrams and Business Process Flow diagrams for functionalities.
• Used JIRA to track bugs and Confluence to document project issues, agreements and decisions in team minutes. Solved issues with the help of triage team and multilayer support teams.

Environment: Agile, Scrum, MS Project, Visio, JIRA, Confluence, SDLC, SQL Server, Continuous Integration/ Delivery

Confidential

Scrum Master

Responsibilities:

• Improved effectiveness of training in areas of capital markets across different asset classes (Stocks, Bonds and Money market instruments) resulting in significant increase in the percentage of employees, from 55% to 91%, that typically pass the test administered at completion of training.
• Worked collaboratively with a team of senior project managers and the program manager to give input around and support the strategic direction of the initiative as a whole.
• Led Scrum ceremonies such as daily stand up meetings, sprint planning, sprint execution, sprint review and sprint retrospective meetings.
• Worked with Product Owners to ensure product backlog items are fully defined and detailed prior to acceptance into a sprint.
• Communicated project status via Agile Reporting Guidelines to all internal stakeholders and continuously refine/improve metrics by working with the team.
• Conducted release planning sessions, identified project dependencies and enforced timeboxes.
• Created and maintained Scrum artifacts such as release burn down charts, velocity projection charts to make project progress projections.
• Conducted risk assessments, facilitated communication across operational groups, and ensured compliance with the defined process and/or implementation.

Environment: Agile, Scrum, JIRA, Confluence, Capital Markets

Confidential

Scrum Master

Responsibilities:

• Shortened turnaround time by 20% and reduced customer complaints by half by managing a 4-member team to write software applications and provide customer support, enabling retention of 4 major dissatisfied clients.
• Worked with Product Owner and cross-functional engineering team to continually ensure Product Backlog is groomed and estimated.
• Provide business teams (loans team, accounts team, operations team) inputs into project requirements, design and other critical project documentation.
• Assisted in the planning, execution, and analysis of user acceptance testing to ensure test cases and completed user stories meet the Product Owner’s expectations.

Environment: Agile, Scrum, MS Project, Confluence

Confidential

Software Engineer

Responsibilities:

• Employed software development best practices to develop algorithms for data migration from legacy systems to relational databases.
• Performed Data profiling and analysis of structured and unstructured data. Defined new interface layouts for integrating data as perrequirements.
• Participated in Agile Scrum team as a developer.