SUMMARY

• Certified professional Scrum Master with over 8+ years of proven experience that utilizes Agile development methodologies such as Scrum, Kanban, to create highly performing and self - managing teams that can address the development needs of the organization. Accomplished servant-leader capable of delivering large-scale software development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams.
• A Certified Product Owner and a Certified Scrum Master (CSM®) with a diverse experience in team collaboration and task assignments.
• Excellent knowledge & working experience in Waterfall SDLC, Agile/Scrum frameworks, Test Driven Development TDD, and End user and presentation
• Secure project team and priority for a project in a matrix organization, negotiate with different scrum teams that will work on different aspects of the project for sprint prioritization.
• Part of Scrum Leaders in aligning Portfolio level Epics and Release backlogs and Sprint backlogs and collaborating to achieve delivery excellence.
• Collaborated with QA teams in developing Test Strategy, Master Test Plan, Test Design Specifications, Test Cases, Test Scripts, and Test Report & Test Automation in QTP
• Utilized Analytical thinking to drive critical decisions during project planning and execution.
• Provided leadership to support teams in assisting deployments, troubleshooting, day-to-day management and escalations.
• Worked on several Agile Frameworks like Extreme Programming, Scrum and Kanban.
• Oversee the analysis, design, execution and support of all assigned projects, resource management, team selection, performance appraisals & onsite-offshore Model.
• Ability to anticipate and identify potential Risks & Issues, changes and develop effective response/Mitigation Plans.
• Experience in Change Management Processes. Displayed strong leadership skills to negotiate, influence and identify and resolve conflicts within the project teams
• Conducted JAD Sessions with Stakeholders, End Users, Subject Matter Experts (SME), Software Developers & QA Teams for Requirement gathering and elicitations.

Area of Expertise:

• Agile Scrum principles
• Scaled Agile concepts and program alignment
• Iteration/Sprint Planning Meetings
• Relative Estimation
• Story-Based Development
• Conflict Resolution
• Agile Tools
• JIRA / Confluence, Rally, Lean kit
• ITIL Tools
• Ticketing tools: Service Now, Universal Service Desk, OPS and Digital Work Flow

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Scrum Master

Responsibilities:

• As a Scrum Master I have coached and ensure that the teams thrive towards the goal of Self-Organizing Team. Also ensured that the gets sufficient, exposure, hands-on and continuous improvement / consistency in team's velocity. ImplementingJIRAfor project and task management
• Successfully migrated more than 2 projects from Waterfall to Scrum within span of 6 months. Removed impediments by having an understanding in the control and release processes.
• Assisted team with making appropriate commitment through story selection, sizing and task definition, and participated proactively in developing and maintaining team standards, tools and best practices reducing development time by 35%.
• Managed the internal and external communications to improve transparency, and radiated information. Maintaining product backlog, prioritization of user-stories and creating Sprints.
• Working in Agile methodology using SCRUM framework. Hosting daily scrum calls, status meetings for CIP, Connectech portals
• Built relationship with Product owner and other stakeholders to facilitate team interactions with them. Facilitating daily Scrum calls, Sprint planning meetings, demos & retrospectives.
• Coached team members on Agile principles and providing general guidance on the methodology and also Product Owners in creation and maintenance of Product Backlog.
• Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
• Removed impediments, finding the right personnel to tracked and effectively communicate team velocity and sprint/release progress to all affected teams and management.
• Assisted teams with making the appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices, thus reducing development time by 15% s.
• Agile Project Management - Agile Ceremonies - conduct Daily Standups, work with product owner to maintain the Backlog and conduct backlog grooming sessions. Perform / facilitate Sprint Planning sessions and task updates for the prioritized stories. Conduct the Show & Tell session at the end of each sprint. Retrospective sessions are conducted to review the leanings, identify the best practices which can be implemented in the upcoming sprints.
• Manage multiple stake holders expectations, co-ordinating respective tech teams, attending scrum of scrum to manage other impacted tech teams activities for Satellite-Puppet migration project.
• Capacity planning, assigning story-points and efforts estimations. Creating Sprint calendar and setting up pre-grooming & grooming sessions. Migration of email and data to Microsoft Office 365.
• Status reporting to business governance council and to key stakeholders. Created Excel Epic/Story Feature Mapping workbook to facilitate Backlog Refinement and create/update issues via VBA and JIRAREST API.

Confidential, Mesquite, TX

Scrum Master

Responsibilities:

• Coordinated Daily scrum meetings, Sprint planning, Sprint review, and Sprint retrospective
• Working with stake holders / product owners to prioritize the requirements for sprint
• Assisted the Product Owner
• Building and communicating clear DoD and acceptance criteria for OFMW stories
• Helping in clear estimation of Middleware stories with various activities including communicating updates and impediments as well as assisting with backlog and release plan maintenance
• Developed a team that had no exposure to Agile and the Scrum framework and had them meet their commitment within 6 months.
• Enact change and continuous improvement increasing the productivity of Scrum teams by 16% and the quality of deliverables by 22%.
• Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of more than 15 major initiatives.
• Facilitated distributed project team and all aspects of Agile/Scrum development, including daily stand-ups, iteration and release planning, retrospectives, demos.
• Ensured cross-functional coordination between product owners, analysts, developers and QA occurred early and often, and removed barriers and blockers for the team.
• Coached and mentored team members, stakeholders and leadership on the benefits of Agile and Scrum.
• Responsible for coordinating bi-monthly release of software, including planning and quality assurance.
• Provided recommendations to Agile Center of Excellence on improving agile processes and practices. Facilitated sprint and release planning, daily stand-ups and retrospectives.
• Identify and removed organization and team impediments to enhance productivity and efficiency
• Train new team members and transition teams to agile framework with Scrum to enhance team skill levels.
• Collaborate with product owner on product backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria are agreed upon and stories are ready for sizing.
• Collaborated with QA peers on test case reviews and continuously improved test approach and design. Automated SIT / UAT test cases which improved the project turnover time by 5%.
• Utilize abilities and skills of individuals and foster a feedback culture to support team building and development
• Deployed Java Applications to Weblogic Server. Working on Integrating Java application.
• Coaching teams in transforming to Lean Agile at scale (Lean, Scrum, Kanban and SAFe) at the portfolio, program and team levels.
• Part of Scrum Leaders in aligning Portfolio Level Epics and Release backlogs and Sprint backlogs and collaborating to achieve delivery excellence

Confidential, Plano, TX

Scrum Master

Responsibilities:

• Involved in gathering the requirements from the business and doing the impact analysis for various systems.
• Train new team members in Agile principles, scrum processes and helping them transition from waterfall methodology to agile practice s
• Planning sprint release and making sure team has a crystal-clear understanding of sprint goals/
• Working with Product Owner in finding ways to effectively maintain prioritize the Product backlog and release plan.
• Working on Integrating Java application. Deployed Java Applications to Weblogic 12c Server.
• Facilitating daily scrum meetings, enforcing time boxes and responding to the impediments, tracking baseline, sprint planning and sprint retrospective.
• Making sure complacency doesn't set in team, at same time avoiding overcommitting to stakeholders. Initial efforts involved implementation of JIRA-based ticketing system in Operations and Customer Care departments to manage data-related issues raised by partner brands and MLM sales associates then coordinated root cause analysis efforts with service providers/developers.
• Ensuring Product backlog is of manageable size, preparing Product Release Burndown charts and provide visibility to team impediments/risks and help eliminate them.
• Helping team in self-management by creating artifacts like team task board, sprint Burndown chart.

Confidential, Buckskin Rd, TX

Agile Scrum Master

Responsibilities:

• Alignment of the product backlog and streamlining delivery, which resulted in a more structured approach in closing various transactions
• Joined PMO to formalize Agile methodology for managing development of Reinsurance-related applications, definedJIRA -based framework and coached colleagues on its use in Backlog Refinement and Sprints, createdJIRAprojects and customized workflows for client-facing web initiatives.
• Brought in changes in the current testing model and reduced the defect cycle by almost 50%
• Took a more structured approach to complete various transactions and suggested strategies to reduce regression bug defects
• Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
• Ensuring appropriate capacity through capacity plans, by identifying & tracking hidden tasks that increased customer satisfaction
• Custodian of the Impediments register to ensure the transparency to all levels of management and timely removal of impediments
• Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers
• Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
• Ensuring appropriate capacity through capacity plans, by identifying & tracking hidden tasks that increased customer satisfaction.