SUMMARY

• Around 8+ years of experience in software development life cycle (SDLC), software test life cycle (STLC) and BA standards with processes and procedures in diverse domains such as health care, E - commerce.
• Experience working on diverse teams within large, complex projects which has complex development lifecycle.
• Worked in scrum team environment and participated in backlog review and Sprint planning sessions, following agile methodologies.
• Collaborated and negotiated with stakeholders in defining project scope boundaries.
• Gathered client specific business requirements and translated it in a proper manner to the developers, ensured that these requirements were fully tested and implemented accordingly for each production cycle by creating traceability matrix.
• Excellent knowledge of all the phases of software development life cycle (Requirements gathering, analysis, design, development, testing and implementation).
• Experience in working on the Agile Scrum and Waterfall methodologies.
• Experience working on JIRA Scrum and Kanban boards on agile projects.
• Extensive success in creating prototypes, project artifacts like use case diagrams, activity diagrams, process flow diagrams, dataflow diagrams, using MS VISIO.
• Experience in creating Functional requirement specification (FRS) and Business requirement specification (BRDs) using word and wire framing tools.
• Proficiency in analyzing and creating Use cases, Use case diagrams, Data Flow diagrams and BusinessFlow diagrams using MS Visio.
• Experience using ALM Quality Center for logging requirements and linking test cases or defects for traceability.
• Hands on Experience with JIRA to capture user stories, requirements and velocity, progress using burn-up and burn-down charts.
• Excellent analytical skills and ethical working style along with excellent communication, written and interpersonal skills describing a dedicated team player.
• Quick learner and excellent team player, ability to meet deadlines and work under pressure.

TECHNICAL SKILLS

Operating Systems: Windows, Linux, Mac Operating System

Business Analysis Tools: MS Visio, Invision, MS Project, JIRA, RALLY, Microsoft SharePoint, Confluence

Front-End Tools: MS Office Suite (Word, Excel, Access, PowerPoint)

Database: SQL Server, Oracle 11g

Project Management Tools: MS Project Professional, SharePoint 2010, Clarity

Languages: HTML5, CSS, Bootstrap, SQL

Defect Tracking & Reporting Tools: JIRA, Excel reports, HP Quality Center/ALM

SDLC Methodologies: Waterfall, Agile

PROFESSIONAL EXPERIENCE

Confidential, Richardson, TX

Business Analyst

Responsibilities:

• Worked as a liaison among stakeholders in order to elicit, analyze and validate requirements for changes to business processes, policies and information systems.
• Worked closely with the business to create user stories, use cases and documented them in the form of business requirement document.
• Interacted with Business users, SMEs, Developers, PM’s and QA teams to better understand the business processes and application knowledge.
• Lead & facilitated numerous meetings to help answer any questions on requirements during design, development, testing and implementation phase.
• Clear understanding of Medicare (Part A, Part B, Part C and Part D) and Medicaid benefits as well as business processing.
• Used JIRA in recording/updating issues and bugs related to the project.
• Served as a project management analyst on multiple initiatives involving maintenance and systemchanges for HIPAA implementation.
• Managed and maintained RALLY for this project which is used as a common repository for both Business and tech users.

Confidential, Irving, TX

Business Analyst

Responsibilities:

• Involved in requiremenst gathering to get a better understanding of client business processes,creating dashboards, bug tracking and issue tracking using JIRA.
• Responsible for Project planning, feasibility study, requirements analysis (through JAD sessions and story boards), wireframes and prototype development.
• Worked with architects, release managers, change configuration managers, developers and testers to understand
• Application functionality and navigational flow and keep them updated about metrics and acceptance criteria for the system.
• Created business requirement document and functional requirement document and maintaining the requirement traceability matrix related document.
• Developed and executed tests for Smoke, System, Regression and UAT testing cycles and maintained Traceability Matrix between
• Requirements, Tests and Defects using HP ALM/Quality Center to ensure adequate test coverage.
• Identify and log defects in ALM/QC and ensured defects are resolved or deferred prior to code freeze date.

Business Analyst

Responsibilities:

• Developed business architecture using requirements such as scope, processes, alternatives and risks.
• Liaise between business and technical personnel to ensure a mutual understanding of processes and applications.
• Analyze client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis.
• Communicate client’s business requirements by constructing easy-to-understand data, process models and user stories on JIRA.
• Provide input into developing and modifying systems to meet client needs and develop business specifications to support these modifications.
• Coordinated with UI/UX teams to create user flow diagrams and worked with legal team for compliance.
• Participate in Sprint planning meeting to work with Developers and QA team to create technical user stories.
• Conduct levels of testing including functional, regression, user acceptance, integration and performance to verify the client’s needs are met.
• Lead Business Analyst for a high-profile project/application which resulted in increased efficiency for business users, high satisfaction scores from business partner and high adoption rate by end users.
• Engage with the technical teams including the architects, developers and QA in daily standup meetings.
• Showcase how the business performed the previous year in the beginning of the project, and also estimate the increase in sales/turn-over after the project closing.
• Validated the test cases developed by QA and signed-off on the demos of user stories.

Confidential

Product Analyst

Responsibilities:

• Project management involving interaction with cross functional teams, specifically, Formulation, Analytical, Operational, Business Development, QA, QC, Finance, Manufacturing, Purchase and Regulatory Affairs.
• Responsible for Project planning, feasibility study, requirements analysis.
• Directly manage project development from start to end.
• Collaborated and negotiated with stakeholders in defining project scope and delegated tasks to team members.
• Manage project plans and aptly schedule project timelines and milestones using appropriate tools such as Jira.
• Identify and resolve project issues, risks and effectively communicate the same to clients and stakeholders.
• Negotiate with clients on complex customer needs, balance between resources, delivery timelines and resource skill- sets.
• Accomplishing given targets of the company for milestones and planning mitigations in case of technical or logistical issues.
• Monitor and evaluate delegated work and ensure quality on final deliverable.
• Interface between stakeholders and team members to provide status updates in a timely manner.
• Conduct team meetings to discuss status of projects, analyze progress on tasks, mitigate and timely address any potential project-hindering concerns, ensure sub-deadlines are met and reallocate work if needed.

Confidential

Jr. Business Analyst

Responsibilities:

• Worked with the business users to define business requirements and analyze the possible technical solutions
• Conducted Workflow, Process Diagrams, and Gap Analysis to derive requirements for existing systems enhancements
• Designed dashboard for decision making based on past sales trend and market research analysis
• Analyzed the Business and System Requirements of the application as well as Provide ad-hoc reporting and analysis
• Worked with front-end and back-end systems
• Performed User Acceptance Testing (UAT) for various web based and database related applications
• Interacted with the development and testing teams to improve overall quality of the software
• Developed Use Case, Functional, and Object Diagrams using Rational Rose
• Analyzed user problems including automated and manual business processes and identified, researched, investigated, defined and documented business processes
• Assisted the PM in performing Risk Assessment, Management, and Mitigation
• Worked extensively with Mercury Quality Center
• Worked extensively with the QA Team for designing Test Plan and Test Cases for the User Acceptance Testing
• Verified the Business Scenarios on new builds to allow extended testing by the QA team