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Sr. Business Analyst/ Scrum Master Resume

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Richmond, VA

SUMMARY

  • Around 7 years of experience with knowledge of full software development lifecycle - analysis, design, development, testing.
  • Certified Professional Scrum Master having knowledge in Requirements Analysis, Agile Methodology and Scrum Management
  • Proficient in understanding Business Processes such as Automation, Process Improvement, and Process Reengineering, Systems Implementation.
  • Worked as skilled liaison between the technical team, management and the business users.
  • Conducted daily standup meetings within the time box of 15 minutes with team members and provide any assistance if needed.
  • Played a role in product backlog grooming to attempt and decompose the higher priority Product backlog items according to the team members.
  • Leads and facilitates critical team level agile scrum ceremonies including sprint planning, backlog grooming, sprint demos, retrospectives, daily stand-ups, etc.
  • Assisted team with making appropriate commitments through story selection, sizing and task definition practices.
  • Track and communicate team velocity, sprint, and release progress and scrum-board.
  • Work with clients and internal stakeholders to ensure business requirements are accurately captured and translated to appropriate solutions.
  • Comprehensive knowledge of Software Development Life Cycle (SDLC), with a thorough understanding of various methodologies such as Waterfall, Agile, V-model and Agile Scrum.
  • Expertise in defining, gathering, eliciting and analyzing requirement specifications with Subject Matter Experts (SMEs), business stakeholders, development team, direct user interviews, and workshops.
  • Proven knowledge to provide high level of service to clients in requirements Management, GAP Analysis, Business Process Re-engineering, Process Consulting, Scrum Management, Agile Methodology, writing Functional Specifications & User Guides, writing and executing UAT Scripts
  • Knowledge on Converting business requirements to User stories for the technical team to develop the product
  • Experience as an expert Unix System Administrator, providing support, configuration, upgrade, maintenance and troubleshooting of SUN Solaris hardware, VERITAS Volume Manager
  • Experience in administration of WebLogicand knowledge of WebSphere MQ message integration with Application Server
  • Possesses in-depth knowledge of WebSphere Application Server and Weblogic Applications Servers
  • Mastery in supporting mission-critical environments like Production Servers Maintenance, systems monitoring, and security hardening.
  • Proficient in Amazon EC2, IAM, S3, VPC, CouldFront, CouldWatch, Route53 and AWS Services
  • Expert in designing and deploying secure and reliable applications on AWS platform
  • Good written and communication skills.

TECHNICAL SKILLS

Methodologies: Agile, Waterfall, V-model & Agile scrum

Change Management Tools: ITIL Methodology

Operating Systems: Windows OS, MAC OS, LINUX, UNIX

Databases/RDBMS: DB2, SUN

Business Modeling Tools: MS Visio, MS PowerPoint

Documentation Tools: MS Word, MS Excel

PROFESSIONAL EXPERIENCE

Confidential, Phoenix, AZ

Scrum Master

Responsibilities:

  • Gathered requirements in the form of user stories from onsite as well as offshore product owners/ stakeholders.
  • Worked with Business users to define functional and technical requirements to develop compliance and governance application, which aggregates large data sets for client reference data.
  • Analyzed user stories and created narratives including screen mock-ups and wireframes.
  • As a scrum master, conducted daily status meetings with the offshore development and testing team.
  • Resolved impediments for onsite as well as offshore tech team.
  • Provided user storywalk-through to offshore development and testing team.
  • Assisted the tech team and design team in clarifying the requirements for each sprint.
  • Effectively managed scope-creep for every sprint and assisted the stakeholders in prioritizing the requirements.
  • Educated the stakeholders in identifying the nice-to-have requirements from the critical and essential requirements.
  • Prepared project status update decks for weekly meetings with the senior technical management and Business leadership.
  • Provided production support and coordinated with the tech lead to resolve production issues.
  • Created test plan for each sprint backlog, and reviewed test scripts, and test conditions created by offshore testing team.
  • Utilized knowledge of SharePoint and web development to write technical specifications.
  • Assisted the users in UAT; provided access and training to Quality Center (QC).
  • Provided a demo of the functionalities before each Sprint release.

Environment: MS PowerPoint, MS Access, MS Project, MS Visio, MS Word, MS Excel, MS Outlook, Adobe Flash, MS SharePoint, Windows XP, Quality Center, JIRA

Confidential, Richmond, VA

Sr. Business Analyst/ Scrum Master

Responsibilities:

  • Partnered with management and business units to define innovative ways to utilize data and related tools to achieve business objectives.
  • Coordinated, scheduled and conducted brainstorming sessions in order to document existing process, that is AS-IS current state analysis.
  • Developed requirements documentation inclusive of user stories/ narratives, process flows, data flows, functional requirements document, system specification document, requirement traceability matrix, and mock-ups.
  • Provided technical design leadership by conducting detailed design sessions with the tech team and stakeholders.
  • Conducted extensive GAP analysis between the processes and recommended standard process for GA.
  • Ascertained the level of efforts involved in implementing functional and non-functional requirements, and cascaded that information to the project manager for potential deviations from the baseline documents.
  • Developed UI screen mockups and wireframes and Workflow analysis for Web Based application development.
  • Initiated and facilitated the weekly status calls, documented Minutes of meetings, tracked issues/risks, and followed up on open/action items that were created during the meetings.
  • Collaborated with development and testing teams to provide Subject Matter Expertise, ensure that out of the box functionality is leveraged and to assist in troubleshooting and resolving issues.
  • Extensively worked with developers to determine functionality options and associated level of effort and to communicate any tradeoffs between usability and cost to the business units.
  • Liaised with tech team to help drive successful implementation, especially in terms of testing and impact analysis for proposed changes.
  • Developed test strategy and testing plan to review the developed code for completeness and alignment with user stories and acceptance criteria.
  • Participated in the development and planning of the User Acceptance Testing activities, including test plans, test cases and test scripts.

Environment: MS SharePoint, Windows XP, MS Word, MS Excel, Microsoft Visio 2007/03,MS Outlook.

Confidential

Business Analyst

Responsibilities:

  • Identifying, gatherings, analyzing & documenting the business requirements
  • Analyzed the business case for the project to understand the consumer requirements
  • Helped the UI architect in de signing the system that automatically popups the live finance market details, returns the consumer with appropriate trade suggestions and providing educational services.
  • Experience in Gap analysis and was involved in analysis of the technical specifications of the current system and the infrastructure needs.
  • Played a major role in product backlog grooming to attempt and decompose the higher priority Product backlog items according to the team members.
  • Writing User acceptance criteria, user stories, creating product backlog and maintaining features and decomposing the features in to smaller tasks.
  • Synthesized User Interface and Business Process Requirements and translated it into the Business Requirement Document (BRD), to be used as input to the functional design specifications.
  • Planned the UAT testing, test plans, test cases and worked with the Product Owner for UAT test execution.

Environment: Windows XP, MS Word, MS Excel, Oracle, SUN Solaris

Confidential

Software Engineer/Junior Business Analyst

Responsibilities:

  • Analysis of the new requirements and providing suggestions/feedback for implementation.
  • Documentation of business requirements, prepare & review functional specifications.
  • Creating business process flows through VISIO.
  • Managing the development team to accomplish the goals/milestones.
  • Conducting UAT for the deliverables
  • UNIX systems (Sun Solaris) Administration and file system management.
  • Managed User Account Administration, system security and user and group privileges.
  • Had experience in managing Package and patch Administration
  • Performance monitoring and providing excellent technical support to customers.
  • Regular monitoring of disk free space and take proactive steps for disk and file system usage.
  • Troubleshooting hardware related issues in SUN systems
  • Worked on automation activities using shell scripting to automate
  • Adhered to best practices/standards/process laid out for appropriate Change Management
  • Administered Sun Solaris Midrange and High-End servers
  • Effectively managed the service ticket workflow, using Remedy to provide customer support within the agreed SLA.
  • Adding new SAN disks to the system and replacing failed disks from VXVM volumes.
  • Creating Volumes (concat, stripe, raid-5) / Mirroring volumes.
  • Creating File Systems and Extending/Shrinking Volumes.
  • Deporting / Importing a DiskGroup and Evacuating a Disk from a DiskGroup
  • Off lining/On lining resource groups and switching the resource group.
  • Disabling/Enabling resource monitor and resources and clearing a failed resource

Environment: Windows XP, MS Word, MS Excel, Oracle, SUN Solaris, MS Visio, Volume Manager

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