SUMMARY

• CSM (Certified Scrum Master) & Agile IT PM professional with 12+ Years of Experience in Project Management and Cross - Team Coordination, Business Analyst and Quality Assurance teams.
• Experience in preparing BRD, FRD, SRS, Intake Requests, Change requests, Impact Analysis and Integration management using Agile/Scrum, Lean, SDLC, PMLC and Waterfall methodologies
• Experience in managing large complex projects, Collaborative with Stakeholders, Cross-functional relationship, Problem Solving, Conflict management and meet Project Goals
• Experience in Sprint Planning, Daily Agile meeting, Sprint Review and Retrospective, Product backlog review, User Story splitting, and Burn down Chart
• Associated with Product owner, Business and Developments teams to develop and maintain product backlogs.
• Facilitated Agile adoption retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.
• Experience with scrum techniques such as Planning Poker, MoSCow, INVEST, T-shirt sizing, Nudging, Modeling behavior and Relative Mass Valuation.
• Experience in the Agile matrices like Burn Down charts, Burn Up charts and the Velocity graphs
• Performed Business Process Analysis, Improvement and Management for the Banking and Telecom clients
• Developed Data Analytics, ETL Reporting and Enterprise Content Management projects for Telecom and Banking clients
• Competent in Creating Unified Modeling Language (UML) Diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams, Navigational Flows, Story Boards, UI Specifications and Sequence Diagrams.
• Expertise in MS Project, Clarity & RPM PPM, MS-Excel, SharePoint, Visio, Agile, Lean Six Sigma, Matrix organization, QA, CMMi process and ISO standards
• Experience in managing Virtual teams that both are Co-located and Geographically dispersed, Dashboard Preparation and Reporting to C-Level executives, Steering Committee and Senior Management teams

TECHNICAL SKILLS

Project Management Methodologies & Tools: Agile/Scrum, Lean Six Sigma, SDLC, Iterative, Waterfall, MS-Project, Clarity PPM, RPM, RPP, MS-Excel, PowerPoint, Visio, Caliber, DataFlux, SharePoint, ChangePoint, MS-Office

Technical Skills: J2EE, JSP, Servlets, Web Services, EJB, SOAP, REST, XML, HTML5, CSS3, JavaScript, Jquery, OOD, UML, C++, C, Weblogic, WebSphere, VMware, MVS/ESA, AS/400, Linux, WindowsHadoop, Tableau, SAS

RDBMS: Oracle, SQL Server, DB2, Stored Procedures, PL/SQL, MS-Access

Tools: HP-Quality Center/QTP, HP ALM, ClearCase/ClearQuest, MS-Office, Lotus Notes

PROFESSIONAL EXPERIENCE

Confidential

IT Agile PM/Scrum Master

Responsibilities:

• Managed the application development of Advanced BOA, Unclaimed balances Core, Large Print, Simplii Cards release statements and letters projects
• Managed Daily Agile Scrum meeting, Intake requests, Estimates, Work Breakdown Structure, Kick-off meeting, Scheduling, Development, DIT testing and SIT testing completion
• Led and effectively facilitated all scrum ceremonies - Product Backlog Refinement, Daily Standup, Sprint Planning, Sprint Demo and Retrospectives during two weeks of sprints and 8 weeks of Program Increment or Release.
• Managed the CEDM, CETM deliverables, ServiceNow tickets, Code promotion in UAT, PROD, Coordinate with L2 support team for UAT and Production Implementation.
• Developed Prototype for Agile/SAFe Agilist, Lean Six Sigma and Value Stream Mapping methodologies analysis and process model
• Developed Data Analytics, ETL Reporting and Enterprise Content Management projects for Telecom and Banking clients
• Resolved requirement related impediments affecting the team's progress.
• Owned, Maintained and shared Project Status reporting through Product and Sprint Backlogs, Burn-down Charts, Dashboard Reports and Presentations to the leadership.
• Actively participated in Progressive Elaboration sessions, and any other requirements and/or project planning sessions.
• Consistently maintained the health of the backlog, execute continuous requirements elicitation, CICD, story level grooming activities and ensure stories meet the “definition of ready”.
• Develop a detailed product roadmap and monitor and track progress.
• Drove delivery and continuous improvement by utilizing feedback and metrics (quality, delivery rate, etc) to identify areas of opportunity.

Environment: Agile, Lean, Java, J2EE, HP Quality Centre/ALM, Change Point, ServiceNow, SharePoint, SQL Queries, Oracle, DB2, SQL Server, Excel

Confidential

IT Agile PM/Scrum Master

Responsibilities:

• Managed the Payments application solutions of Interac, E-transfer, Ignite and View Direct projects, Projects Summary, Budget Summary, Budget Tracking and Maintenance of projects
• Managed the Intake Requests, Work Breakdown Structure, Estimates, Risks/Issues log, Standards and Processes for the group
• Managed Daily Agile Stand up meeting, Sprint Planning, Sprint Review and Retrospective, Product Backlog Review and Hybrid Agile process
• Led and effectively facilitated all scrum ceremonies - Product Backlog Refinement, Daily Standup, Sprint Planning, Sprint Demo and Retrospectives during two weeks of sprints and 8 weeks of Program Increment or Release.
• Collaborated with distributed teams (Upstream and Downstream) so as to ensure timely requirements flow so as to feed teams.
• Prepared Integrated Project Plan, Change management, Workforce scheduling, Financial management and Budget Allocation through Clarity PPM tool
• Created Financial plan, Build Cost plan, Hierarchy-Financial, Project Review Dashboard and PM Audit
• Trained business organization, Product Owner, IT Management, and Software Development (external vendor) on Agile/Scrum practices, roles, events, artifacts, and rules.
• Coached and empowered teams to self-organize and grow cross functionality.
• Managing total team size of 10+ team members at Onsite - Offshore model, Resource Planning for the entire Practice, Resources utilization, efforts estimation and Timesheet Management.
• Performed process analysis, improvement and creation, Supporting for DevOps and Shared Services delivery management

Environment: Business Analysis Artifacts, Jira/Confluence, Clarity, HP Quality Center, JAD, RFP, RFC, Net, Java, C#, MQI, WMQI, ORACLE, TOAD, SQL, PL/SQL, Windows 2K,UML, HTTP watch, UAT Test Management, Data analysis, SQL, MS Excel, MS-Word, MS PowerPoint, LoadRunner 8.1, Performance Center 9.1, Performance Center 9.52, Introscope.

Confidential

Scrum Master

Responsibilities:

• Led and effectively facilitated all scrum ceremonies - Product Backlog Refinement, Daily Standup, Sprint Planning, Sprint Demo and Retrospectives during two weeks of sprints and 8 weeks of Program Increment or Release.
• Associated with product owner, business and developments teams to develop and maintain product backlogs.
• Scheduled and facilitated Sprint planning, daily stand-ups, reviews, retrospectives, sprint/release planning, demos and other Scrum-related meetings as needed.
• Collaborated with distributed teams (Upstream and Downstream) so as to ensure timely requirements flow so as to feed teams.
• Performed Business Process Analysis, Improvement and Management for the Banking and Telecom clients
• Developed Data Analytics, ETL Reporting and Enterprise Content Management projects for Telecom and Banking clients
• Developed Prototype for Agile/Scrum, Lean, Kanban, Iterative and Waterfall methodologies analysis and process model
• Performed Office 365 cloud migration and Windows 7.1 Platform migration projects
• Performed Cloud storage management, Backup and Recovery Strategy

Environment: MS Project, Clarity, Visio, JIRA/Confluence, Oracle 10G, Java, J2EE, Tableau, SOAP UI, Bootstrap Framework, JBoss, Hybrid.

Confidential

IT PM/BA

Responsibilities:

• Prepared the Change Management plan for Moon Walk Device Financing and Roam Like Home-US requests and Impact Assessment for Change Requests for Wireless applications
• Prepared Data Mapping tracker and Interface Agreement for Data sourcing systems for Data Quality validation for IFRS(International Financial Reporting Standards) compliance project
• Prepared the Project Management plan, Vendor Management, Risk Management plan for the KNOWbility Billing system and Revenue Recognition system stream IFRS compliance projects
• Performed the Application Development, Application testing, Assembly testing, Product testing, Staging testing and performance testing.
• Performed Gate level control process, RPP project management, Weekly status reporting, Checklist process, Dashboard preparation and Steering committee meeting reporting.
• Executed and managed the total budget size $5MM and Matrix team, RAID logs, tracked project Schedule, Cost, Scope, Release management, Implementation and post release support

Environment: Java, J2EE, ORACLE, DB2, HP QC&QTP, RPP PPM, MS Visio, MS Project, MS Excel, and SharePoint

Confidential

IT PM/BA

Responsibilities:

• Performed Office 365 system Cloud migration and Windows 7.1 platform migration
• Problem resolution for Symantec backup issue and Technical documentation
• Helpdesk ticketing system issue resolution for WINDOWS NT and Oracle Environment
• P2V Physical to Virtual data centre Platform migration and resolved Hitachi SAN Storage problem

Environment: Datacenter, SAN Storage, Networking, Golden Gateway, ORACLE, DB2, HP QC&QTP, RPP PPM, MS Visio, MS Project, MS Excel and SharePoint

Confidential

IT PM/BA

Responsibilities:

• Performed Project Services for Confidential client Online banking system and HP(Mindteck) Client Data Centre Transformation(P2V) migration projects.
• E-Learning solution project- Prepared Project Proposals, Presentations, Requirement gathering, Elicitation techniques, Estimation, Work break down structure, Project management plan, The focus was the CXC school board (the Caribbean) and Ministries of education - multiple countries in Caribbean.
• Managed the Project effort for upgrading browser compatibility and enhancement for Knowledge Management System(KMS) based on the Clarity and Planview PPM tools
• Managed new projects/PS initiatives, RFP’s and RFQ’s preparation, Pre-sales and Post-sales support.
• Managed a team of 25+ Technical staff at client site, reviewing work packages and performance assurance of deliverables through effective capture of knowledge and reviewing tasks/delivery
• Provided leadership in issues and risk management and created metrics to manage trends and management indicator levels.

Environment: RFP/RFI/RFQ, J2EE, Java, MQ, ESB, SOAP UI, HP Datacenter, SAN Storage, HP QC&QTP, RPP PPM, MS Visio, MS Project, MS Excel and SharePoint

Confidential

IT Project Manager

Responsibilities:

• Performed Requirement analysis, JAD Sessions, Change request preparation, impact analysis and System requirement specification document.
• Prepared the SCR and SCO request type implementation plan, procedure needs to be followed and SLA Compliance
• Prepared the Cloud applications configuration, Servers configuration and build details, change ticket and target completion date.
• Followed Lean Agile delivery process, Daily status update on White Board, Identified the issues/risks are forecasted for the implementation of change ticket details.
• Prepared the OMERS checklist and sent to the customer sign-off after verification of server build and SA&D completion.
• Managed budget size of $5MM and team of 20+ Matrix team members consisting of Application, QA, Linux, Windows, Network, Storage, Database and Tivoli team.
• Maintained projects in RPM project management tool, monitored, tracked and closed in the RPM records.

Environment: Data Center, J2EE, .Net, Windows, Linux, SAN Storage, Perfman, Networking, Netsuite, ServiceNow, RFS Reqo, RPM PPM, HP QC&QTP, MS Project and SharePoint