SUMMARY

• 11+ years of IT experience in Software Management and Information Technology on the management with focus on Business Analysis, Business Modeling, Requirement Gathering, Data analysis, Technical Documentation, Software Validation and Web Application Services, web based applications for Mobile/Telecom industry.
• Conducted and facilitated Release/Change management Deliverables. Gathered, synthesized and prioritized requirement using interviews, document analysis, requirements workshops, site visits, and surveys
• Thorough knowledge of Software Development Life Cycle (SDLC) and QA methodologies like Waterfall and Agile.
• Worked on the multiple Projects on the same Release to bring more projects in to the Release deployment.
• Excellent Coordination and client facing interaction to bring more profit within the organization.
• Skilled in - Use case diagrams, Activity Diagrams, data flow diagrams, and Class diagrams
• Proficiency in MS Project to create project plan and maintain schedules, deadlines, and resources
• Experience using MS Office tools- MS Word, Excel, PowerPoint and Visio
• Safe Agile Certified
• Scrum Master Certified
• Scrum Product Owner Certified
• PMP is in Progress
• Responsible for Knowledge transfer to and guiding the corporate policy to the external Confidential partners as each joins the Scrum Release.
• Maintain the scrum team capacity Plan, scrum Board, Sprint Backlog, Velocity Charts and Burn down Charts
• Manage multiple Scrum teams simultaneously Facilitate all the aspects of the scrum Framework, including sprint planning session, back log grooming session, daily scrums, sprint reviews, and sprint retrospectives in complex environment of API and Microservices

TECHNICAL SKILLS

Methodologies: Waterfall, Spiral, SCRUM, and Agile, Safe Agile

Project Management: Microsoft Project, Microsoft Word, Microsoft PowerPoint, Microsoft Excel and Visio, certified in lean Six Sigma, MS project, Share Point

Business Modeling Tools: Enterprise architect, Microsoft Visio, Rational Rose, Dreamweaver

Defect Tracking Tools: Quality Centre, Rational Clear Quest

Testing Tools: WinRunner, Quick Test Pro, Test Director, QC/ALM, Selenium IDE

Databases: Oracle, MS SQL Server, MS Access

Operating System: Windows 9x/XP/NT, Mac OS, UNIX

PROFESSIONAL EXPERIENCE

Confidential - Atlanta

Project/Scrum Master

Responsibilities:

• As a Federated Release Manager to the SP&E Confidential internal organization my role and responsibility was stream line the Federated release process
• Attending and host the daily PM Drop in Risk Assessment Calls
• Primary owner to keep the Release Management SharePoint and Master Project dashboard updated on daily basis.
• Maintain the scrum team capacity Plan, scrum Board, Sprint Backlog, Velocity Charts and Burn down Charts Manage multiple Scrum teams simultaneously Facilitate all the aspects of the scrum Framework, including sprint planning session, back log grooming session, daily scrums, sprint reviews, and sprint retrospectives in complex environment of API and Microservices
• Approved RCR, RTR and M9 move Dates
• Coordinate with GO/NO GO approvals
• Primary owner to keep the Release Management SharePoint and Master Project dashboard updated on daily basis.

Confidential - Atlanta

Change Management

Responsibilities:

• As a primary Change Control Manager for the CCP&SE Confidential internal organization my role and responsibility was to stream line the release restriction process.
• Attending the daily PM Drop in Calls, Primary owner to keep the Release Management SharePoint and Master Project dashboard updated on daily basis. Uploading the change request to the internal tSpace and obtaining the GMs approvals. Receives.
• Logs and allocates a priority to all requests for changes that are totally impractical, Tables all Request for Changes (RFCs) for a Change Control Board (CCB) meeting, issues an agenda and circulates all requests for changes to CCB members in advance of meetings to allow prior consideration, who gets specific RFCs depending on the nature of the RFC.
• Authorizes acceptable changes, either alone or after a CCB has taken place, Issues change schedules, Liaises with all necessary parties to coordinate change building, testing and implementation, in accordance with schedules, Updates the change log with all progress that occurs, including any actions to correct problems and/or to take opportunities to improve service quality.

Confidential - Atlanta

Testing Architect /Defect Manager

Responsibilities:

• Golden Data Base/Alcatel Lucent/Granite Prevent
• Golden Data Base: This project is part of the overall Golden Thread program under the One Flowthrough initiative.
• AFU Ethernet Next Gen Microwave for Mobility Oct 12: IT will build OSS (Operational Support System) functionality to support updates to the Alcatel Lucent 9500 MPR (Microwave Packet Radio device.
• Granite Data Integrity Prevent Oct12 Re: This project was conceived under the Innovation Pipeline methodology that identifies ways to remove waste and inefficiencies from processes across all AT&T.

Confidential - Atlanta

Defect Manager /Test Coordinator

Responsibilities:

• Order Initiation and Management Flow Through-Part 2
• Order Initiation and Management Flow Through will automate current critical manual processes in the Service Delivery domain which will minimize manual work efforts related to OS service requests, which are placed in GPS, but GPS is not the -target- provisioning system.
• IPAG Re 7
• The project wills re-architecture the implementation for EVC service delivery. The current IDIS functions used to support the New, Change, and Disconnect orders for P2P EVC, SCP EVC, and MTP EVC services will be included in the project scope.
• IPAG Re 5
• Project will require IT systems development to build new functionality to; structure the subject line in automated email notifications; add customizable data values to NSS requests/Inbox; perform a query on the CNO number (ASR ITEM ID) and trace it back to the correct e-CRM
• Quick Hit CR’s
• Change Request Project involves many new requirements request in the middle of the test planning and execution and to support these new Release functionalities and monitor this opened a new Project ID with the different name.

Confidential - Atlanta

Defect Manager /Test Coordinator

Responsibilities:

• PIVOT R1/PIVOT R2: The Ethernet Pivot project is an initiative which provides a solution to migrate customer data traffic from an aging TDM infrastructure, which is costly to expand, to the latest of Ethernet based aggregation networks.
• CPS: Control Plane Scale is Service Assurance part of testing, new code for GFP-IP and BGP to support alarm correlation and ticket flow. Impacting 22-State Telco’s. New Functionality.

Confidential

Tester/Testing Coordinator

Responsibilities:

• IPAG 9 states R2,
• IPAG 9 State R2 is the second release in deploying a new network providing Ethernet aggregation, Ethernet transport, and Ethernet switching in the Southeast Region (Classic BellSouth 9 State).
• This project is part of the Bell South merger program related to presale, ordering and provisioning.