SUMMARY:

• Senior Leadership responsibility for complex, multi - project enterprise applications enabling front office development, integration with legacy systems, and back office applications. Program management, Project Management, and coordination of business, technical, and infrastructure resources, effective leadership with excellent written, presentation, and communication skills, while providing business strategy with process reengineering. A ‘hands on’ manager of technical and business resources focused on ‘results’ from business requirements, through user support.
• Exposure to multiple industry types, and over 30 years of employment with high profile business organizations.
• Customer satisfaction focus with willingness for hands on treatment of critical path tasks requiring special attention for the reduction of risk, issue resolution, revenue generation, and project budget focus.

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Infrastructure Project Manager

Responsibilities:

• Senior Project Manager leading the Secure the Perimeter security project at Confidential Health. This was an Infrastructure effort to secure the internet tunnels between Confidential and seven of its acquired business partners across the country. Each site was to be migrated to Meraki devices that communicated to four main HUB sites across the network and then were connected to the Confidential environment, preventing cyber threat possibilities. Setup the effort for a new team being brought in to manage the security network.

Confidential

Sr. Infrastructure Project Manager

Responsibilities:

• Worked with application owners in developing Charter documents for the isolation efforts, including resource plans, issue and risk identification, milestones identification, and critical paths analysis. Created a Change Order process and Communication plans for multiple Confidential teams and senior leadership.
• Worked with Architectural engineers to develop technical isolation plans for the isolation of four Microsoft 2003 servers, to get them behind firewalls - temporary solutions until the applications are remediated to final solutions and new platforms. This was a requirement with an aggressive deadline in July - the Confidential network environment needed to be protected from end of life server risk.
• Worked with a strong PMO structure, utilizing Confidential ’s PPM/MP3 process, which was an Iterative/Waterfall methodology. Managed large teams in support of the isolation efforts, building them from many different groups that were initially identified during the Charter creation process. Teams varied in size from 10-12 resources per project with a budget of $500K.

Confidential

Sr. Infrastructure Project Manager

Responsibilities:

• Senior Project Manager for the Frame replacement/MPLS Program, a $68M program that replaced the old FRAD circuit technology from Confidential plants and substations across the U.S. Responsible for all third party leased sites FRAD replacement and roll out of new telecommunications equipment to 100+ sites. Worked with numerous vendor partners and Confidential teams to design, install, and turn up Confidential sites. Main methodology was Waterfall with an Iterative touch and my budget responsibility was $15M. Managed Change Management, forecasting, and project documentation that was organized through SharePoint sites. Negotiated equipment pricing with multiple vendors supporting the projects efforts and created an extensive Project plan that was shared with the team, senior leaders, and vendors.
• Project Manager for the DACS Channel Refresh project, tasked to manage an effort to replace end of life Tellabs communication equipment in 17 Confidential sites in Colorado, Minnesota, and Wisconsin. Replaced a PM who was terminated and stepped into the effort half way through completion, but in trouble. Worked with IBM, Motorola, and Coriant to complete the remaining sites. It was a $2M budgeted effort completed successfully in September 2017. I managed a mixed team of Confidential technical staff and vendor management resources (8-12 people were involved at any one time). Completed the project by end of December 2017.
• Coordinated Security requirements analysis of the new DACS unit’s vulnerability to outside access - wrote up situational documents and worked on solution with Confidential Security.
• Successfully managed the new circuit install for the Rice Street Service center - stepped into a situation that required a PM to coordinate and drive completion.
• Led effort to integrate new Purchasing Oracle SAP module system with the Wide Area Network group (WAN) Business systems procurement process. Worked with SAP DEV managers testing and supplying feedback for information to help drive the SAP conversion to a successful completion. Trained a York Solution team in the current purchasing platform and the new SAP module.
• Managed all Business As Usual (BAU) Confidential site project efforts for Business Systems WAN group. Unplanned sites also fell into this category of work. Program Managed vendor managers efforts with these sites and coordinated procurement of required telecommunications equipment, including satellite equipment for these sites.
• Managed all Change requests for these projects and presented to Change Review Boards for approval. Presented at PIR reviews to communicate any issues that occurred during these CR efforts and how we fixed said issues.
• Responsible for forecasting expenses for all these projects. Developed a forecasting tool and shared with fellow PM’s for their forecasting efforts

Confidential - Minneapolis MN

Sr. Infrastructure Project Manager

Responsibilities:

• Managed Change records, issues, and risks. Responsible for the master Project Plan. Worked with auditing to insure that all regulated documents were current on located at the correct SharePoint sites.
• Project Manager in charge of UCCX desktop migration from unsupported platform to new servers and new software upgrades. Assisted RBC desktop support technicians in setting up scripts to install support software on all affected users PC’s, the new UCCX platform and interface. Worked with 33 support group managers to retrieve the groups PC machine and user ID information for the migrations.
• Tasked to coordinate with implementation teams in New York and Minneapolis and migrate the ISP Proxy, Telephony, and Extranet circuits to the new facility in New Jersey.

Confidential - Eden Prairie

Senior IT Project Manager

Responsibilities:

• Responsible for supporting several Program product development efforts running through 2014.
• Created detailed MS Project launch schedules for combined project launches of the DragonJaguar(DJ)3 and DJ4 projects.
• Designed and improved SharePoint and Fusion sites for these programs.
• Coordinated core team meetings for several projects and facilitated Commercialization efforts for Latitude Link - a software project.
• Responsible for tracking Regulatory/FDA required documents status and reported progress through the DND checklist which was monitored via said organizations.

Confidential - Mpls

Senior IT Technical Project Manager

Responsibilities:

• Assigned to 10 Foreign Exchange (FX) application groups for the Global Bank Expansion program.
• Worked with App owners and their team in evaluating the changes required to support the new Global Bank Expansion program whose pilot site was Canada and next install site in Singapore.
• Cost estimates were gathered and recommended changes provided to Program leaders.

Confidential

Senior IT Consulting Project Manager

Responsibilities:

• Responsible for numerous tracks of at $200M project that is installing a new Distribution Center automated merchandise storage system in CA.,that was installed in all of Targets Distribution centers across the country.
• Leading the Systems Architecture, Server install, Support, Business Partners, DPM, and BI business tracks.
• Responsible for maintaining the master project schedule and creating Change Requests for all scope changes to the project.

Confidential

Senior IT Project Manager

Responsibilities:

• Charge of several work-stream projects under the Mail Uplift Program, a blue chip project at Prime.
• Managed the Intake and Messaging, Shipping and Fulfillment, and Adjudications work streams and also was the liaison manager between the existing mail order platform system and the new ePost platform, the system of the future for Prime.
• Provided estimates and project plans for all gate activities and manage relationships with Primes vendors who support the current platform.

Confidential - Minneapolis

Senior Project Manager

Responsibilities:

• Managed project work stream within the Fusion 1.0 program for Confidential .
• Working with the project leads in delivering the Loans piece of the Fusion program that is replacing the Wizard application Enterprise wide for Confidential Corp.
• Maintain a complex Project plan that interfaces directly with Clarity for resource task assignment and alignment.
• Monitoring and resolving work progress timelines, ETC changes, risks, Action items, and issues.
• Present formal project reviews to Stakeholders and Program Management weekly, along with PMO status reporting weekly.

Confidential - Minneapolis

Senior Infrastructure Project Manager

Responsibilities:

• Managed the Enterprise Printer Transformation project, an effort spanning the companies’ enterprise printer environments.
• Worked with Xerox to optimize Confidential ’s printer environment to maximize cost savings and to improve the users printing experience.
• Managed the Internet Explorer 6.0 to 8.0 upgrade across the US Confidential platform. Managed the Enterprise Printer Transformation project, an effort spanning the companies’ enterprise printer environments, working with the vendor (HP), and multiple Confidential teams. Created Charter and supporting project documents and presented at Tollgate reviews.
• Worked with Xerox to optimize Confidential ’s printer environment to maximize cost savings and to improve the users printing experience - it was a major paradigm change for the Confidential user community with the loss of personal printers, so I worked with HR to clearly communicate the changes and how they all would be affected, in a positive manner.

Confidential

Senior Project Manager

Responsibilities:

• Created resource modeling for the BIL project, the Brokerage integration layer developed utilizing IBM DataPower.
• Responsible for multiple projects supporting the integration of Confidential and Wacovia.
• Created and maintained forecasting financials for project on a monthly basis, a fifteen million dollar effort.

Confidential

Senior Program Manager PMO

Responsibilities:

• Responsible for 32 Million dollars worth of business and maintained a 25%+ Gross Margin percentage through two years of Confidential New Store cycles. Responsible for the Confidential vertical retail tower P&L for New Stores and attaining corporate profit objectives. Managed the infrastructure installation of over 300+ Confidential stores across the country.
• Received an Operational Excellence award in 2009 and special recognition for participation in a successful contract renewal with the client.

Confidential

Consulting Senior Project Manager

Responsibilities:

• Web Portal base install - phase I & II
• Web Portal User Login and Registration
• Web Portal Content Management Workflow
• Web Portal Customer Master Data Model
• Web Portal Merchant Services On-line application - first application surfaced on the portal.
• The Payment Solutions division of Confidential group sponsored this project for an on-line credit card reporting application.
• Internal Community development.

Confidential

Consulting Senior Project Manager

Responsibilities:

• Senior Software Project Manager for an English Language proficiency test development project, a highly visible and critical project for Confidential, with the client located in London.
• Senior Project Manager for a Drag and Drop external item project for the Royal College of General Practitioners in London.
• Full life-cycle application implementation, managing large teams for multiple projects.
• Assisted in recruiting and interviewing development contractor resources for all projects,
• Provided all documentation, time reporting analysis, and project status to upper management.

Confidential

Consulting Senior Technical Project Manager

Responsibilities:

• Senior Project manager for Fixed Annuities Broker Dealer distribution project.
• Responsibilities included creation and management of the project plans, resource management, web team management, QA team management, and monthly software release management.
• Projects budgeted for 500K - 1M.
• Led Web teams of 10-12 resources. Coordinated Web releases with services release schedules.

Confidential

Consulting Senior Project Manager

Responsibilities:

• Project Manager in the Sales and Interfaces group in IT. Responsibilities included identifying new projects, gathering user requirements, planning and specification development for proposed projects. The capture of business objectives, technology mapping, and managing team members, including performance reviews. Full life-cycle application implementations. Project managed ranged in budget from 50K - 1M.
• Project Manager for over two dozen Enterprise application projects at Confidential Corporation, utilizing MS Project Server and Project Web Access (PWA) in a multi-platform environment - iSeries/AS400, Lotus Notes 6.5, Point Of Sales, JDA, Access, SQL Server, and .NET.
• Successfully managed multi-lingual systems translation conversion project for Confidential Canadian corporate salons in Quebec.
• PM responsible for installation and integration conversion of Gift Card Programs for corporate and franchise stores. Increased sales from this project were projected to exceed 11 million dollars.
• Managed software development teams of 4-10+ resources per assigned project.