OBJECTIVE:

• Bringing - up the Customer experience for over two decades through technology, management by laying out strategies and delivering them consistently. I am looking for an opportunity to utilize my experiences, deliver and look forward to the mobility of the end-customer, organization along with self.

SUMMARY:

• Program & Delivery aspects to the end Customer’ Confidential expectations related to both Data and Infrastructure Technologies. Expertise in implementing Customer centric Solutions in Analytics, Cloud, BPM and ERP and elevating the Customer satisfaction levels.
• Healthcare, Retail, Medical Equipment Manufacturing, Supplies & Channel Marketing, Financial, EPC and Consulting Services experience.
• Enterprise Data Lake construction, Data Integration, Data Migration, Decommissioning of Legacy & EDW systems and enabling the transition to Global Digital Transformation
• Healthcare Data Integration and Management through EDW around HIPPA, PHI, and HITRUST security.
• Worked with ICD 10, CAG, AHCA with PPACA data on Customer retention and value for dollar spent, etc..
• Working & implementing, Decommissioning (some) and upgrade experience in Big Data Technologies - Hadoop, Greenplum, Netezza, Attunity, Informatica BDE & PC, DataStage, Talend, Alteryx (POC for alternative/ Lite ETL), Paxata (POC and evaluation), SAS, EDQ, QlikView, Tableau, Cognos, Toad Data Point and Cisco Data Virtualization (POC and enterprise rollout strategy) and Oracle EBiz Suite.
• Assessing Businesses and envisioning the Architecture road map on Enterprise, IT and Applications solutions based on the Vision and Goals of the entities.
• Expert in developing effective working relationships with the client teams to understand and support requirements, scoping/ prioritizing projects, developing strategic plans to implement technology solutions, and effectively managing client expectations.
• Through working knowledge of PMO operations, IT project portfolio management, cost/ variance analysis, budget forecasting/tracking/control, resource modeling/ forecasting/ leveling, project planning/scheduling/controlling, project/ executive dashboards, performance/ status tracking, trend analysis and projects prioritization of multiple projects in parallel.
• Waterfall, Rational Unified Process (RUP), Kanban, Agile DevOps with Scrum Master Project methodologies usage as per project needs along with Budgets.
• Trained & implemented in Org. work culture - the Six Sigma, Scrum, DevOps, PMP and CMMI approaches.
• Multi-project teams resource team mobilization and ramp-up and demobilization based on architecture built and projects.
• Visibility at process creations, improvements, and its compliance, change management, and has created & implemented the Presales bid management cycle and handled the Projects Management successfully and looks after its knowledge repository requirements and training fulfillment.
• Confident, pro-active, analytical, fast learner, assertive, detail-oriented candidate with excellent multitasking capabilities to perform exceptionally in ever-changing and stressful environments.
• Exceptional organizational, interpersonal and leadership skills with a goal-oriented attitude to motivate/ work with the team as well as independently.
• A good listener with soft skills along with problem-solving aptitude. Adept at learning new technologies with an organized, disciplined mindset and positive professional attitude to direct and manage the Technology Projects and Delivery.

TECHNICAL SKILLS:

Languages: SQL, HQL

Databases: Oracle 10g, Teradata, MS-SQL, Netezza, Hadoop, AWS-RedShift, SAS SPDS and Greenplum

Operating Systems: Windows Stack/ MS Office Applications

Productivity Tools: MS Visio, MS Project, MS Word, MS PowerPoint, MS Excel, MS Outlook, IBM-Lotus Notes, TOAD, Aginity and SAS-EG.

Business Skills: Business Definition Requirements, Business Process Analysis, Gap Analysis, Use Case modeling & Analysis, Use case specification (UCS)

Data Quality & Prep. Tools: Oracle Enterprise Data Quality (EDQ), Alteryx, Paxata and Tableau Prep (beta)

BI Tools: Tableau, QlikView SAS-VA, Birst and BIRT (Open Text)

DV Tools: Cisco Data Virtualization, Dell Toad Data Point

ERP: Oracle EBS, Microsoft Dynamics RMS

ETL Tools: Informatica PC, BDE, SSIS, DataStage and Talend

CloudK: Google Products, Azure and AWS

PROFESSIONAL EXPERIENCE:

Confidential - Southfield, MI

Technical Delivery Manager

Responsibilities:

• Overall to gain better Customer experience while dealing with Data and Technologies transition
• Assessing the intake Projects in Technology and giving them ROM estimates and identifies cross-functional teams
• Data migrations to newer Data Centers Hubs including building new ones and overlooking architecture
• Requirements gathering, Scope & Architecture finalization and Client Relationship
• Leading high-visibility budgeted projects from end to end including a say on Technology and Architecture
• Responsible for several Client related migrations and new Architecture setups
• Planned & Executed Disaster Recovery for protecting prime assets of the clients
• Handled Application Hosting Modernization - Azure Cloud Operations and transitioned to new Vendor as per plan for Operations support and maintenance
• Assessed SCCM for implementation involved Microsoft Professional Services wherever required
• Advising clients on Attunity Upgrades and replication aspects including VPN setup
• Maintaining Risk Register and reviewing them periodically, complete Project documentation
• Responsible for awarded budget spent and operations aspect and reporting to Leadership

Tools: Azure, SCCM, Ms-Projects, JIRA, Confluence, PPM Pro, Replicon, Zerto, PowerShell and PowerBI

Confidential - West Point, PA

Technical Delivery Manager

Responsibilities:

• Laying down Migration Strategy: On-premise Heterogeneous systems to AWS-Cloud Strategy
• Deciding factors related to Historic data availability, retirement and lift-n-shift, enhancements, new mappings, and sunset applications for out-of-scope
• Assessing the Tools and Technologies in CIM Architecture for the Migration
• Meeting Downstream data consumers including external Vendors for Communicating the Scope and Timelines
• Decide coding standards across the Project streams and review/ approval mechanism
• Provide delivery oversight and review project timelines and adherence to objectives.
• Manage resource readiness, training, and overall wellbeing along with P&L of the Project
• Managing Onsite & Offshore resources and tracking project tasks against planned timelines & milestones
• Project observes both Waterfall and Agile Scrum methodologies as per the Program needs
• Conduct reviews on document deliverables, test cases (functional, non-functional) and review performance of the resources
• Participate in client reviews periodically and provide governance support
• Engage with Project Sponsors regularly to provide executive visibility to the Project
• Setting up and revising of quantitative goals for the project
• Setup periodic migration status meeting & track and communicate issues, risk as well as the mitigation plan

Tools: AWS-Redshift, S3, Tableau, Spotfire, SAS, MicroStrategy, 3rd Party Vendors, Teradata, Aqua Studio modeling, MS-Projects, Project Libre, MS-Office Suite, Yammer, Attunity, AutoSys, and Atlassian products Confluence and JIRA.

Confidential, Oak Brook, IL

Technical Project Manager

Responsibilities:

• Project initiation for Migration by selecting Subject Areas, Timelines and Mappings Scope in Scrum and Kanban framework
• Determining requirement and plan layout with SME, AWS DBA on Lift-N-Shift (Re-write) or with Enhancements
• Evolving Talend tool setup, licensing as per the Scope
• Evaluating and recommending No. of Concurrent licenses for AWS-Redshift usage
• The Goal is to retire existing Teradata services by the end of the year
• Implementing re-platforming coding standards and Architectural review for approval in SDLC
• Layout Data Engineering flow chart from ASIS, TOBE and seeking Project Sponsor approvals
• Determining end data and reporting needs by communicating with the existing GDW Users.
• Laying reporting backend data strategy for seamless migration to a new Cloud environment
• Evaluating Snowflake database for replacing AWS-Redshift in ensuring year and giving inputs
• Communicating to external (3rd party) data Users for Statistical Analysis and new recommendations
• Managing and directing BI Projects consuming AWS Cloud Migration data from both Tableau and MicroStrategy
• Managing Installation-Setup, Development, Migration, Decommissioning, QA, and CR Scope in Agile methodology implementing MoSCoW framework.
• Improvement of overall customer satisfaction by Restaurant divisions
• Resource Management in Agile framework both Onsite and Offshore.
• Periodic reporting including Budgets vs. Actual Project Costs to the Project Steering Committee on the migration effort and milestones across SDLC

Tools: Confluence, Tableau Desktop and Server 10.1, Micro Strategy, AWS-Redshift and S3, Paxata, Alteryx, Github, JIRA, MS-PPT, Excel, Teradata, Talend and Data Stage

Confidential - Menomonee Falls, WI

Technical Project Manager & BI Architect

Responsibilities:

• Analyzing existing EBS and SAP applications for overall Architecture fitment into the Eco-System
• Evaluating existing user strength against SQL, Hive, Teradata, Google Cloud, MicroStrategy, Spotfire and Tableau
• Coming up with RACI matrix and Project communications
• Improving Customer experience by analyzing eCommerce monetarization and laying down strategy
• Determining on reverse migration from On-cloud Tableau data to On-premise
• Coordinating effort in listing feature comparison between the tools for Tableau as Road Map for BI COE
• Coming up with integrated Project plan involving Data Migrations - Google Cloud & Hive, Reporting Conversions, Setting up of COE, Organization Communication Plan
• Resource planning including Business hours needed for reviews, testing, and approvals with Onsite/ Offshore
• Leading multiple work streams as per the finalized plan
• Vendor management for Downsizing, Licensing, Scaling of various Tools and Technologies involved
• Scrum Master and Product Owner for teams to achieve the Project goals (MoSCoW)
• Co-architecting BI Infra for capacity planning, sun setting tools for Omini-Channel
• Conducting Lunch-N-Learn programs bringing BI COE awareness and driving towards Project roadmap
• Working with Sponsor teams from Sales Task Force, ECom, Finance, and Marketing
• Working with various Architects, DBAs, Cross-functional team is a daily norm
• Dealing with aspects including Documentation, Knowledge Management and Training

Tools: Tableau Desktop and Server 9.3, Google Cloud products, Confluence, JIRA, AEM, Teradata and Netezza

Confidential - Tampa, FL

BI, DW Technical Project Management & Solution Architect

Responsibilities:

• Managed multiple projects in parallel in EDW BI space.
• Initiated customer experience model by constituting new Data Science division and developing models for better customer experience and saving time, effort and reducing the risk.
• Pega implementation board member
• Advising and Monitoring Pega BPM Cases with UI design that goes with Enterprise Dashboards
• Defining ACHA rules for Pega based letters
• Dealt with Pega BIX for ETL to Enterprise Architecture
• SAS-Cognos re-write upgrade
• Construction of Datalake Architecture using Hortonworks Framework
• Re-installation and Upgrade of Tableau
• Revamping/ De-commissioning & Replacing existing EDW architecture
• Confidential legacy and Business Managed Systems data movement through Big Data into Data Lake.
• Data Integrations with existing and future tools and processes including IBM-MDM
• Advisory on Data Dictionary and other Governance models for quality and Security and avoid data retiring.
• Creation of BI platform for Self-Services, IT and Management dashboard reporting
• Evaluation of new Tools like Denado, Cisco DV, Toad Data Point, Jethro and NiFi products around Big Data for faster under HITRUST security data retrieval and Alteryx for alternative ETL/ lite transformations/ data preparation for reporting tools consumption.
• Self-paced analytics replacing Cognos and SAS with Tableau for cost-effectiveness
• Upgrades of Big Data and BI tools in the BI-DW Eco-System.
• Solution Engineered the Business, Member and Compliance critical data from the Implementations of Pega Workflow replacing Omni-flow into Data Lake.

Confidential - Mansfield, MA

Technical Project Manager & Architect - BI COE and Support

Responsibilities:

• Introduced self-service BI under limited EDW architecture - Tableau product, upgraded, hardware & software decommissioned before scaled and channelized into corners of the 54,000 employee base spread across the geography. For visibility, even took a couple of projects as a challenge and completed in record time with award-winning ROI.
• Aligned sales with BI reporting with Salesforce.com (SFDC)
• Introduction and POC of Data Preparation and ETL alternative tool Alteryx for IT users
• Introduced DW database IBM Netezza for advanced applications and analytics
• Moving existing data to new DW Architecture and Decommissioned the older as per Policy guidelines
• Built road map for Enterprise level Architecture to retire legacy systems integrating IBM MDM
• Project Requirement gathering and Analytics for Solution Architecting and Consulting
• Conducting JAD sessions with the Cross Business teams from various Business sites to vouch the requirements assessed.
• Data Modelling and Solution Architecting involving internal DataMart’ Confidential and external sources like IIM and SFDC, Sql databases
• Used data extracts placing Toad Data Point on heterogeneous sources to prepare POC.
• Hardware Sizing for the Project and emphasis on leveraging existing facilities for better ROI
• Product Owner for Enterprise level projects
• Dashboards built to suite Mobile/ Tablets apart from traditional Desktop users
• Maintenance and Support of Development, Quality Assurance and Production servers
• Constant Tableau development UI/ UX and project set up guidance to the ever-evolving business power users for their internal and external dashboard consumers
• The project is also about achieving scalability for 2 to 3 years based on market predictions and becoming self-sufficient User Groups of about 2000 spread across the globe to build their own dashboards from their desired/ published data sources.

Tools: Tableau Desktop and Server 8.0, 8.0.x, 8.1 and 8.2, Alteryx 8.6, Salesfore.com (SFDC), MS-Sql 2008 Server, MS Visio, MS PowerPoint, MS Excel, MS Access, MS Word, Model Right, TOAD for SQL & Dell Toad Data Point, Informatica, Windows & Skybot Scheduler, Hyperion Planning, AS400 and Netezza.

Confidential - Bentonville, AR

BI Consultant - Data Visualization

Responsibilities:

• Reporting timelines to the PMO for the integration based on Data Discovery
• Golden Records Product development
• New KPI generation for Scorecards through DW setup
• Data collection and leveraging on data manipulation teams for required data
• Identify new metrics and enhance the existing KPI’ Confidential
• UI/ UX in Agile Scrum project methodology
• JAD sessions for Proto Types on DevOps model
• Interactive Dashboard Visualization through Tableau BI application
• Metrics collection and analyzing Customer experience feedback across the store and online
• Evaluation of Greenplum
• Data-modeling

Tools: Tableau Desktop and Server 7.0 & 8.0, MS Visio 2003, MS PowerPoint 2003, MS Excel 2003, MS Word 2003, Team Forge, Text Pad, Teradata, Hadoop - Hive, HPALM (QA), HP Clarity.

Confidentia - NJ

Technical Project Manager - EA BI & Data Integration

Responsibilities:

• Implementation of Microsoft Dynamics RMS 2.0 pilot and identified Stores.
• Oracle Enterprise accelerated package implementation trials and evaluation
• Deployment of Customer and Product entities as per the requirements
• Used hybrid methodologies i.e., Waterfall and Agile Scrum framework
• Worked with Implementation Partner to churn-out right Product Ownership
• Setup EDW infrastructure with cost-effective model
• Customer experience metrics and model initiatives at omini-channel
• Business Intelligence vision-based approaches for the profitability and business expansion.
• Customer transaction data analysis for adjustment of the product line.
• Interactive Visualizations on Tableau exclusive and distribution.
• Prepared Request for Proposal (RFP), Scope of Work (SOW) and project planner - Work Breakdown Structure (WBS).
• Responsible for business application management, reposting to the high-level management as well as business users internally and externally.
• Worked collaboratively with business units, steering committee, project sponsors, technical leads, engineers, data architects, and external vendor project teams.
• Interacted with vendor management for various vendors related selection issues and on-boarding / off-boarding of consultants. Made arrangements for various consulting and training engagements.
• Responsible for the progress of all the project phases - Initiation & Definition, Planning, Execution and control (design, test, build) and project production rollout in order to meet the milestone deadlines.
• Created implementation verification back out plans and activity announcements for the production rollouts. Maintained change/risk/issue logs and escalated risks /issues to the higher management, whenever needed.
• Prepared analysis reports, impact analysis reports, periodic and monthly status reports, delivery/release calendars, milestone reports and other ad-hoc reports, as needed by higher management.
• Prepared for transition execution and implementation activities as well developed the plan, working in collaboration with business user and prepared project charter & project detailed task schedule along task allocation to resources.
• Participated actively in detailed project analysis/ budget analysis/ market analysis activities, reporting. Created various metrics based on the analysis results, as needed by the higher management for various strategic decisions.

Tools:Windows,.Net,Oracle 10g, Microsoft Dynamics-RMS, MS-Sql, MS Project (2003, 2007), MS Visio, MS Office Suite 2007, Toad, Tableau 7.0 & 8 beta, OBIEE 10g.

Confidential

EA Project Manager

Responsibilities:

• Responsibility for overall teams of Support both Post Production Support and Support activities for Fin, SCM modules.
• Planning and managing delivery within the agreed SLA (timelines).
• Managing delivery resources and training and mentoring team members with the objective of realizing project goals.
• Provide quality assurance on project deliverables.
• Monitoring project status and taking proactive measures to address any potential issues/ risks affecting the SLAs.
• Managing project scope and implementing change control and change management procedures, where required.
• Managing stakeholder communications and obtaining key stakeholder buy-in on the change requests.
• Monitoring the project internal financial status including resource commitments and taking appropriate measures, wherever required.
• Logistics and support schedule of the team and their allowances; On-call support.
• Assisting the Project Management of Confidential Confidential implementation project.

Tools: MS Project 2003, MS Visio 2003, MS PowerPoint 2003, MS Excel 2003, MS Word 2003, MS SharePoint 2007, Notepad, MS Outlook, Time Tracker, Remedy, Toad and Oracle E-Business Suite 11i (11.5.10) - Financial and SCM modules.

Confidential

Presales and Project Manager - EA

Responsibilities:

• Bid Management - RFPs, RFIs, and inquiries.
• Monitoring and Controlling the Projects for ROI and good Health.
• The hand holding of the successful bids (wins) to the delivery teams and continues to stand as the point for escalation in the Project Communication cycle for smooth execution of Project and for the delight of the customer.
• Looking after the ERP consultant recruitment, training and deployment in projects of Oracle Enterprise Applications of Presales wins of both new and existing customers.
• Coordinating with the technical and functional teams and arranging compliances, POCs, and Demos.
• Addressing the Surveys and Analyst questionnaires and make strategic presentations for the Unit
• SPOC for Data Quality, Enterprise Applications Knowledge Management Portals and looking after its business/ usage requirements.
• Salesforce initiatives for Global Bid Management leads and documentation
• Taking part in Organizational and Unit level initiatives
• Building and preparing MIS reports and resource projections for pipeline potential probability.
• Taken up ad hoc presales activities from the team or as allocated by the senior management.

Confidential

Project Manager - ITeS

Responsibilities:

• Planning and integrating the timelines with Data Architecture utilizing in-house Resources.
• Development of assessment tools for ITeS industry training and recruitment process in the State.
• Waterfall project methodology has been used for tool development and Spiral method for implementation of the tool at the sites.
• Supporting the Government initiatives to bring ITeS companies to the State of Confidential, India.
• Bringing the ITeS Industry, Training Institutions and Govt., Policies for creation and identification of employable citizens within the State.
• The penetration to the suburbs of the State of Confidential, India in search of talent pool creation through Data Quality aspect and increase of employment potential while also showing the infrastructure facilities to the investing global players.
• Responsible for overall operations of IITEST objectives.
• Tie-ups and guidance to other state Govt., bodies and foreign universities and institutions on the development of ITES policies - enhancements.
• Publications, Electronic and Print Media communications
• Syndicating ITeS training partners for the achievement of common objectives.
• Responding to Legislative Assembly of AP questions through the Govt.,/ Secretariat.
• Preparing MIS reports and business projections to the Govt.,/ Secretariat.

Confidential

Sr. EPC Executive - Procurement and Logistics Management

Responsibilities:

• Creation of specifications RFPs for floating tenders with the inputs of technical divisions.
• Evaluation of Qualification criteria including company’ Confidential quality and financial health.
• Member of commercial negotiation panel and inspection panel.
• Award of contracts to the selected Vendor.
• Vendor Management
• Schedule effort and Variance, Task priority, Resource Management and Customer Communication
• Documentation control process for offices and project site offices.
• Team Leader for support function departments
• Resource planning to deployment.
• Formulating company’ Confidential personnel policies and procedures.
• Employee welfare and retention initiatives
• Providing monthly HR inputs for Payroll of employees.
• Administration and in charge of Japanese employees living, logistics, security, welfare, and travel itinerary.
• Assisting Managing Director on the identification of new business opportunities in APAC.
• Office automation, AMCs procurement, and asset maintenance.
• Preparing MIS reports and business projections.
• Database and network management

Confidential

Coordinator - Corporate Finance

Responsibilities:

• Monitoring loan documentation to disbursement, negotiations and repayments - Banks and FIs
• Imports of computer and allied equipment - Letters of Credit and Bank Guarantees
• Analyst relations
• Inputs on cash flow to finance division
• SPOC for initiatives on US GAAP, Product – Vision Compass and Oracle Financial implementation.
• Making presentations to the Chairman and other Senior Executives of the Company Board.
• Database and documentation management
• Preparation of reports to AGMs, Media Analysts, etc..
• MIS for CMD, Secretarial and ED office review.