SUMMARY

• 10+ years of initiating and delivering sustained results and effective change for Fortune 500 firms across a wide range of industries including enterprise software, digital marketing, advertising technology and e - commerce.
• Major experience lies in strategizing and leading cross-functional teams to bring about fundamental change and improvement in strategy, process, and profitability - both as a leader and expert consultant.
• Managing projects involving both technical and non-technical components, managing large programs to develop governance framework, strategic roadmaps, execution plans across global functional teams; well-versed in managing business cases, ADM, Networking, IT Infrastructure and the resources necessary to execute with cost optimization approach
• Driving high-quality completion of project management, process engineering; project/ software development life cycle and enterprise-wide implementation projects for clients using onshore & offshore model with the best fit approach including managed services, IT services management, waterfall or mix using agile keeping baseline regards with quality, efforts, schedule & cost effective approach with core objective for deliverables.
• Accountable for complete project lifecycle from inception to closure
• Collaborating with participants to determine project timeline
• Developing project plans with forecasts, estimates, and resource assignments
• Mapping projects for budget tracking

PROFESSIONAL EXPERIENCE

Confidential, NY

Project Manager

Responsibilities:

• Defining project tasks and resource scope & exhibiting techno functional project management role for BA/ RAD functions, collection, monitoring & reporting of data management & business requirements, gap & impact analysis, functional specification, planning, OCM, remediation and providing solutions required for supporting architecture, business process re-engineering, ITIL & ServiceNow process, defining test strategy under Test Environment & IT infrastructure UAT support.
• Transitioning from waterfall methodology to agile framework, coaching the team on scrum and Agile methodology, determined precise and accurate User Story acceptance criteria used by developers & facilitated all scrum events/ceremonies.
• Managing Application software, Security & Infrastructure based initiatives under multi-vendor, large-scale data integration and aggregation across various work streams, several regions & application teams, Product, Compliance, SQA, Testing, SLA’s, Service support for project stakeholders using DFD, SWOT, Kanban, SAFe(agile), and Waterfall approach.
• Involving cross-functional execution with IT Architecture, TPO, engineering, and business stakeholders & lead to collaborate with analytics consulting group to understand the needs, data governance and expectations of the remediation programs.
• Leading initiatives & strategic roadmap, defect & risk analysis for improving new business & IT processes data migration, tools & services for enterprise-wide requirements engaging with CIO, ITAO and functional business points of contacts.
• Propose high level business scope (under Banking & Financial domain), status reports and communications to end-clients and internal stakeholders, driving the CAPEX, OPEX approval, monitoring project prioritization process using Microsoft Project.
• Perform Gap Analysis, Business Consulting, and Identify area of improvement and propose solution for remediation & preventions of the roadblocks for several functional areas including infrastructure network troubleshooting, applications, domain, data; provisioned software to customers, using Waterfall, Agile/scrum, data mapping PM tools and processes.
• Executed org. wide rollouts up for 9K endpoints including initiatives like, Rumba, BZ emulation, Imperva, WAS, F5-ASM.
• Perform, Remediation Planning - remediation of identified gaps including but not limited to tech stacks, recovery procedures, RB access control, Cyber Security CIA triad/ policies, encryption, email, data privacy, migration & test approach from Notes to O365, CMS, masking, test management, digital signature s, audit std. and business continuity planning (BCP).
• On-board Monitoring - Budget review, Gantt & CPM, SP, comprehensive dashboards via DB service applications additional to Visio & PPT Wiz which aid in the discovery of environmental disconnects and evaluate the overall environment health
• Perform Environment Optimization - capacity planning, housekeeping and hardware performance analysis & remediation
• Organized/ Planned/ managed NAGL CAB controls, including GENEOS Analytics, dbDAM, SCCM compliance, Data Privacy, SaaS, dbWITH, including multiple DB application, v.i.z., Windows 7/10 deployment & roll-out, CCAR, E&D, UM, ELT, AML, CRDS, CORE, LMS, OATS compliance, Data Forensic tools & services on key application for data collection methods and tools, CCPA, GDPR EU Compliance, data assurance, data exchange transfer (Nuix/ Access data) under UAT.

Confidential, NJ

Project Manager

Responsibilities:

• Project-managed for large-scale initiatives involved for new dynamic platforms and the merger of disparate systems for an active need-analysis within Property Casualty and Life & Retirement.
• Implemented a system workflow for Property and Casualty, Liability, Workers compensation, Reporting working with different divisions -in Underwriting & Claims framework.
• Monitoring projects for validated functional requirements, scope, roles, responsibilities, budgets, timescales and resources.
• Project initiation, planning, risk assessment and finalizing of scope while identifying, analyzing and managing project risks.
• Integrated CQA system used during the Closed File Review (CFR) and Open File Review (OFR) process for Claims division in P and C, which serves as the means for conducting, displaying, and storing file reviews for Confidential Claims for Property Casualty and workers compensation.
• Have lead project teams to develop and launch new product initiatives, continuously improving project processes to ensure the best possible business outcome & Created Use-Case Models to depict Actors and Use-Cases in various Business Processes under SharePoint, CMS, PHP, Drupal, Wordpress, Magneto & Windows 10.
• Managed all aspects of content management for catalog and promotional activity; coordinated development of assets using internal resources and external agencies.
• Led digital content (E2E-B data) strategies to develop solutions and enhance value to customers; and dramatic product re-release sales & marketing strategies to develop solutions, internal E-commerce portals and enhance value to customers.
• Achieved seamless migrations and integrations with real time change, configuration & release management to generate meaningful insights that will support conversations within Confidential, business partners, enterprise and executive stakeholders, accomplished with no unscheduled downtime and delivered by as much as under budget.
• Define appropriate solutions to meet stakeholder requirements aligned with the industry’s quality assurance standards.

Confidential, NJ

Project Manager/ Business Analyst

Responsibilities:

• Led the design and the multinational implementation using mix approach of Agile & Waterfall for rollout of robust, scalable secure electronic data interchange & migration, Lean management & E-sale & marketing strategy implementation.
• Developing and tracking of SOWs, executed and managed cultural change for customers while ensuing 100% Delivery
• Identification, budget allocation, open issues resolution and project schedules development requirements related to HIPPA.
• Collaborate with other vendors involved in a project, managed technical & business Intelligence & QA towers effectively utilizing onsite-offshore model including process tailoring for development of internal and external stakeholders.
• Evaluating project risk assessment, ongoing release management and reporting across all development efforts
• Gathered data for conducting analysis and documenting of EDI, EMC, NACHA, requirements, workflow, process and assisted in project definition, strategy & implementation planning, testing, execution, control and closeout.
• Daily status meeting with all the leads, managing daily SCRUM meeting, sprint planning meeting, retrospection meeting.
• Tracking action on outstanding project issues & back logs, timely manner, Jira(FishEye Indexing & Crucible Review)
• Platform used, Windows & UNIX, Oracle 11g, MS-SQL Server 2005.

Confidential, CA

Project/ Product Manager

Responsibilities:

• Managed on-boarding process & global rollouts of software standardization and systems for upstream process & downstream
• Ensured test data management, defect-free releases through careful planning, testing, release management and QA efforts using end-to-end Audits.
• Managed & approved policies and procedures for running large scale enterprise software & IT infrastructure & data center support services, effective multi vendor support & wide network management functions.
• Accountable for process audits with high process maturity matrix, Supply Chain Management process flows, Integration and System test cases review and coordination with test lead / team.
• Drove daily syncs, communicated project status to stakeholders and leadership team, removed obstacles for delivery.
• Communicated escalating changes, issues, risks and project dependencies to stakeholders and project lead
• Managed Multi-cultural, multi- regional team calls with the ability to manage work-life balance, priorities and sensitivities of different cultures.

Confidential

Project Manager

Responsibilities:

• Managed E2E stakeholders for all phases of the software migration lifecycle for dozens of custom solutions
• Defined property and casualty lines enterprise wide frameworks aligned with technology buckets using top-down approach.
• Managed TAT framework with various functional business units & created the strategic road map, goals & milestones.
• Coordinate with the department to set standards in reporting for application synchronization.
• Created accurate project plan using the MS Projects and executed the same for project delivery.
• Managed a large global team - drove daily syncs, communicated project status to stakeholders and leadership team, removed obstacles for delivery.
• Formulated WBS and deployed long-term strategic plans using SWOT analysis for acquiring and enabling efficient and cost-effective information processing using RACI communication & corrective/ preventive techniques v.i.z., Pareto, RCA, fishbone, 5 Why & PA: FMEA for lack of policies & procedures under system architecture.
• Status reporting & maintain monthly and ad hoc reports and dashboards.

Confidential, CT

Project Manager

Responsibilities:

• Created SSO-E2E Web-based model for building, deploying e-business portal, providing secure, manageable environment for accessing and interacting within an internal enterprise services and under an available diversified information resources.
• Improved the consistency, recoverability and accessibility of data aligned with IES/ Medicaid process using ASP.NET
• Developed project scope, deliverables identification, resource allocation, project estimation and change management in coordination with Business Analyst
• Provided overall management and guidance to the projects running within the program. In particular, the correct sequencing of the various projects, allocation of resources for purposes of coordinating the arrival of deliverables
• Leverage internal data to identify operational efficiencies and work with department members to implement
• To analyse projects proposed by business units and recommends the overall project portfolio.