SUMMARY:

• Extensive (25+ years) of IT Governance, Project - , Program-, Portfolio-, and PMO Management services across business domains such as Government, Hospitality, Mortgage, Medical Insurance, Confidential and Medicaid, Property Insurance, Agriculture, Education, Transportation, Airlines, Cruise/Ferry, Railways
• Expert in Enterprise Project Management (EPM) - Portfolio, Program and Project Management
• More than 10+ years of Project Management Consulting experience with Confidential Government clients namely:
• More than 2+ years of Project Management Consulting experience with the Confidential clients namely.
• More than 5+ years of Project Management Consulting experience with Confidential Sector clients namely.
• Exceptional skills in Advanced VBA programming and coding macros to leverage project reporting using Microsoft Office Suite of tools.
• Ability to rapidly turn all distributed data into insight using diverse visualization, analytics, and Artificial Intelligence (AI) methods; Exceptional skills in Predictive, prescriptive, descriptive, and visual analytics using Microsoft Power BI models, reports and dashboards; Proficient in the use of Advanced Excel and Power BI - Power Query, Power Pivot and Power View i.e. M-Query and Data Analytics Expressions (DAX)
• Expert at gathering monthly milestone updates and manage changes to projects' technical requirements, business requirements and schedule; Provide performance analysis on cost, and schedule performance, and the associated variance analysis; Implement and document baseline changes; Apply Earned Value Management (EVM) and industry standards (EIA 748 current version) to prepare the monthly Contract Performance Report (CPR) and other cost and schedule metrics as required by the contract.
• Experience with Project-, Product- and Service Management Methodologies: Waterfall, Agile, SCRUM, Kanban, Lean, SAFe, SDM, SDLC, XP, PRINCE2, RAD, Six Sigma, PMBOK, OPM, COBIT, CMMI, ISO 21500/2012, ISO 9001:2015, CPM, ITSM

TECHNICAL SKILLS:

• MS Project
• MS Project Server
• Project Online
• Oracle Primavera P6
• CA Clarity
• Planview
• Atlassian Corporations’ JIRA
• MS SharePoint
• MS Excel
• MS Visio
• MS Outlook
• Power BI
• Kidasa Softwares’ Milestones Professional
• One Page Pro
• Steelray Project Analyzer
• Deltek COBRA
• Deltek MPM
• Deltek Acumen Fuse
• Deltek Acumen Risk
• Service

PROFESSIONAL EXPERIENCE:

Integrated Master Schedule

Confidential - Newark, CA

Responsibilities:

• Develop project schedules, as required, in Primavera for the Confidential States Census Bureau, Suitland, MD
• Support Government PMs in tracking cost, schedule, and performance parameters
• Develop Program Artifacts and Documents
• Lead schedule review meetings with Government Senior Executives
• Interact with Government project managers to ensure timely and accurate performance status input
• Facilitate meetings with Government staff
• Track, measure, report, and communicate project status
• Provide ad hoc analysis and support, as required

Senior Project Manager

Confidential - Washington, DC

Responsibilities:

• Provided Project Management Support Services for The Confidential States Coast Guard’s (USCG), Command, Control, Communications, Computers, Cyber and Intelligence (C5I) capabilities at Alexandria, VA
• Managed an integrated master schedule of all projects associated with the Technical Revolution and guiding the project managers assigned to each effort.
• Organized and integrated many large, complex projects and reported risks, issues, changes, and progress to Senior leadership
• Developed and updated the Service Strategy, Service Catalog, Service Design Process, Service Transition Process
• Evaluated and tracked Service Level Agreements between the Service Center and its customers
• Assisted with developing and implementing the Project Prioritization model and process
• Performed project planning activities
• Assisted with developing and maintaining the Project Proposal Process, to include Project definition standards, Minimum information and documentation required to start a project, Defining project types and sizes
• Assisted with developing and maintaining Program and Portfolio Management Processes
• Assisted with developing and implementing the Project Risk Framework
• Assisted in the development of, reporting and tracking of metrics and trend analysis for services and processes.
• Developed and assisted in implementing a Service Management Review Process, including Agenda development, Meeting facilitation and scheduling, Report development and Task tracking
• Outlined gaps in the service management governance functions and recommended remedial actions to address these gaps.

Integrated Master Scheduler

Confidential - Raleigh, NC

Responsibilities:

• Managed the Project Schedule Confidential of $600 Billion merger with Starwood International (SWI), a Marriott International IT Portfolio consisting of 10 programs and inter-linked 150 projects across 30 brands, 7000+ properties in 131 countries and 1,332,826 rooms
• Supported cross program scheduling for multiple strategic IT initiatives at Marriott International, Bethesda, MD a diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities.
• Helped Project Managers with the development of Work Breakdown Structures (WBS) for Projects within the Project Online 2016. Worked with Project Managers, Program Managers and Senior Technical personnel to track, analyze, and report progress on assigned projects. Helped Project Manager to track Stakeholders approval through DocuSign and archive project deliverables in Project Sites
• Regularly assessed the portfolio- status, progress and forecast through compliance dashboard reports
• Provided inputs into Program and Portfolio Management (PPM) tool based on schedule updates, risks, issues and change requests
• Coached the PMs to leverage MS Project Views and Filters to review their project schedules for reliability. Conducted Schedule Confidential Compliance checks to fix the Key Performance Indicators, schedule risks/issues prior to conducting an Integrated Baseline Review
• Conducted Integrated Baseline Reviews, generated detailed Steelray Project Analyzer Scorecard Reports and helped PMs understand these reports and fix schedule risks/issues in their projects
• Established and maintained project cost and schedule Performance Measurement Baseline. Tracked Performance Measurement Baseline for projects and provided progress updates to the Senior Management
• Conducted PM Governance Meetings to collaborate with Project Managers; guided them if they had any question with respect to the new PM Orientation, PM Job Aids such as project schedule templates, project initiation, execution and control or closing in PPM, Key Project Milestones, SDLC Milestones, External Dependency Milestones (ITEST), Project Compliance Reporting through Steelray Project Analyzer Scorecards, Stage Gate processes, Change Request processes
• Communicated with all Project Managers to update their projects in PPM for project status, progress, and forecast information
• Guided PM’s through the Change Control Process and Stage Gate Review processes
• Update existing SWI Project Schedule templates to track marked milestones
• Generated and exported PPM dashboard reports in APPTIO for all In Progress projects (120+) on the Utilization of 30 PPM Required Enterprise Custom Fields
• Programmatically downloaded all In Progress projects from Project Online 2016 using VBA Script application including Master Projects with their Sub-Projects
• Conducted DCMA 14-Point Schedule Confidential Assessment by running Steelray Project Analyzer detailed scorecard reports and group matrix reports on the Project Set of all In Progress project MPP files downloaded
• Finalized the Scorecard Reports for all In Progress projects and created a PowerPoint presentation for Trend Analysis of the Program for the Senior Management distribution
• Uploaded all MPP files and detailed Steelray Project Analyzer output files used for the Senior Management Scorecard reporting to iT Effectiveness SharePoint site
• Created visually aesthetic, real-time dashboard reports in Power BI using the data sources from Steelray Project Analyzer, APPTIO, PPM, SharePoint lists, SSAS, and MS Excel; Performed Data modelling (ETL), complex Calculations, Conversions, and Transformations, wrote complex M-Query expressions in Power Query and wrote complex DAX expressions in Power Pivot, Schedule Data refreshes in Power BI Service.

Integrated Master Scheduler

Confidential - MD

Responsibilities:

• Provided Decennial Program Support Services to the Decennial Management Division (DMD) / The U.S. Census Bureau / The Economics and Statistics Administration (ESA) / The US Department of Commerce, Suitland, MD to serve as the nation’s leading provider of Confidential data about its people and economy. The collected data is then used to apportion seats in the U.S. House of Representatives; Used to define legislature districts, school district assignment areas and other important functional areas of government; To make planning decisions about community services - Provide services for the elderly, Build new roads and schools, Locate job training centers; To distribute federal funds to local, state and tribal governments each year for Neighborhood improvements, Public health, Education, Transportation; To provide Age Search information for - Qualifying for Social Security and other retirement benefits, Passport applications, Proving relationship in settling estates
• Supported 22 Geography Branch Division Chiefs in the Geography Project Management Branch (GPMB) of The U.S. Census Bureau and their 200+ GEO enterprise resources in the resource pool of Enterprise Portfolio Management Tool with their on-going program planning for the 2020 Census
• Created 18 integrated project schedules for the Geography Division to plan, coordinate, and administer all geographic and cartographic activities needed to facilitate the Bureau's statistical programs throughout the US and its territories; Managed a program to continuously update features, boundaries and geographic entities in TIGER and the Master Address File (MAF) and to conduct research into geographic concepts, methods, and standards needed to facilitate the Bureau's data collection and dissemination programs; Tracked work towards partnerships and programs Census of Bureau has with governments including the Boundary and Annexation Survey, School District Review Program, American Indian and Alaska Native Programs and census partnership programs; Tracked work performed on a web service that fulfills the need for a geocoding service from the Geography Division
• Weekly captured the progress and updated and statused the GEO Integrated Master Schedule (IMS) and the 18 GEO Sub-Project Schedules; Rescheduled work not completed in the week to start after the Status Date; Forecasted the Remaining Work, Reviewed and updated Task Usage, Resource Usage; Reviewed and validated the Critical Path; Tracked Variance from the Baseline; Refined the schedules to ensure there is neither any Negative Total Slack on tasks nor any excessive Positive Slack on tasks
• Weekly examined each identified Project- Risk and Issue associated with the Geographic Support Activity Program Sites; Mapped each identified Issue to existing Risk(s); Mapped each Risk to Task(s) in the respective schedules; Mapped each Issue to Task(s) in the respective schedules; Updated the status of each Risk and Issue based on inputs from the GEO Project Management Branch (GPMB) Chief
• Worked with the Contracting Office (CO) in the Contracts Management Branch to identify direct costs associated with the utilized Contractors through the submitted invoices and entered the Actual Costs of the Contractors on the project tasks to monitor, track and report on the project progress and management of contract resources
• Served as a technical advisor to the Contracting Officers Technical Representative (COTR) and staff on all subjects related to Planning and Scheduling Practices with Project Server
• Leveraged advanced understanding of project management methodology, project control principles, and hands on experience with scheduling software (e.g. Primavera and/or Microsoft Project Professional and Microsoft Project Server) to ensure Project Controls provides successful tools to manage project work, resources, and dollars
• Ensured the Directorate and Division Portfolio Management Governing Board’s (PMGB) governance decisions get implemented in the Enterprise Portfolio ManagementTool (EPMT) configuration; Confirmed the EPMT configuration served the Directorates Portfolio and Project Management needs; Determined any additional Directorate/Division Project Server configuration necessary while staying within bounds of the Enterprise Project Server configurations; Submitted Configuration Change Requests, System Change Requests and Report Change Requests
• Validated each GEO Division Project Manager (PM) has mapped Survey Life Cycle (SLC) and Mission Enabling and Support (MES) components and sub-components to scheduled work tasks; Validated each GEO Division Project Manager (PM) has mapped the project to the Census Bureau Strategic Plan - Program, Theme, Objectives and Goals; Validated each project tasks’ Work Breakdown Structure (WBS) Code is mapped to the Office of Cost Estimation Analysis and Assessment (OCEAA) WBS Code to track and monitor the Activity Based Costing (ABC)
• Managed and maintained Division resources security settings, Organizational Breakdown Structure (OBS),Resource Breakdown Structure (RBS) and Directorate custom fields in the enterprise resource pool; Managed and maintained the GEO Division’s portion of the Enterprise Resource Pool - any and all changes to the Resource Branch, Resource Division, Resource Directorate, Region, Labor Categories, Standard Rate, Overtime Rate; Managed the synchronization of Project Server data with other external systems such as Active Directory and CHRIS
• Worked with Microsoft Project Server Add-in software such as One Pager Pro for colorful timeline views and Masterlink for monitoring and tracking External Dependency links
• Examined current reports available and determined additional Directorate and/or Division reporting needs; Developed Directorate and/or Division business requirements for portfolio management e.g. a custom SSRS report to track the Actual Work of GEO Division resources on Internal Use Software (IUS); Worked with the Census Schedule Staff to develop new reports for Business Intelligence to analyze and report project controls data; Facilitated EPMT Decisions and Governanceat Census
• Provided first line of Help Desk Support for the GEO Division EPMT users; Troubleshooted Issues related to Project Server faced by GEO resources and resolved them or created workarounds; Helped team members with correcting their timesheet entries and submissions as necessary; Documented job aids or instructions e.g. FAQs and provided guidance to GEO resources, trained and mentored the GEO Status Managers

Integrated Master Scheduler

Confidential

Responsibilities:

• Provided Patient Protection and Affordable Care Act (ACA) - Marketplace Advisory Support, Exchange Operations Center (XOC) and Enterprise Identity Management (EIDM) Services to the Centers of Confidential and Medicaid Services (CMS) / U.S. Department of Health and Human Services (DHHS), Bethesda and Windsor Mill, MD to empower patients to work with their doctors and make health care decisions that are best for them, giving them meaningful information about Confidential and costs to be active health care consumers, supporting innovative approaches to improving Confidential, accessibility, and affordability, while finding the best ways to use innovative technology to support patient-centered care.
• Performed Integrated Dynamic Scheduling techniques for the Centers of Confidential and Medicaid Services (CMS) across their multiple Vendors with 40+ MS Project Schedules.
• Led the program-wide implementation of standard Work Breakdown Structure (WBS) using CMS XLC Methodology - ensured that the project schedule represented a detailed WBS - decomposition into Control Account, Work Packages, Deliverables, Activities, Gate Reviews and Milestones
• Partnered with component leads and Subcontractors for development, implementation, maintenance, and oversight of all program schedules. Logically linked all activities to reflect the flow of work. Assessed downstream impacts through cross project dependencies (external predecessors and successors) established in the schedules
• Ensured that project schedules were horizontally and vertically integrated across company functional groups including Finance (Project Control), Engineering and Development
• Executed critical path analysis and schedule risk analysis. Conducted Total float analysis to enable early warning of criticality. Monitored and reported the critical path and tracked overall schedule performance. Worked with the project teams to develop solutions for mitigating schedule risk and achieving project goals and objectives
• Linked Project risks from the Project Risk Register to the schedule, by mapping the risk ID number in a custom text field in the schedule file
• Implemented project management techniques to gauge progress and identify schedule variance to facilitate focus and intervention on critical areas. Conducted Schedule Risk Analysis using Monte Carlo “What if” Scenarios and PERT. Identified minimum and maximum durations, percentage likelihood of occurrence and alternative branching sequences for identified potential critical areas of work by coordinating with Control Account Managers, as required by the CMS Project Manager, typically at inception and at significant decision points or risk periods
• Evaluated changes to the activity workflow and sequencing for impact on interface points. Presented potential impacts on the schedule to the Team and explore workarounds, mitigations and contingency plans. Discussed potential solutions with the CMS Project Manager. Incorporated changes to deliverables (such as Change Requests, Software fixes, Data Clean-ups, Data Requests), or to the scope of work, when the change to the schedule had an impact on the Integrated Master Schedule (IMS). Maintained a log of significant changes to specific elements within the schedule including - Changes that materially changed the intent or deliverable of an activity, Changes in logic flow or sequencing, Changes to Resources applied to an activity if a change to the level/rate of resource was made affecting cost or schedule of the activity
• Performed routine analysis of individual schedules identifying key dependencies, gaps, and risks while supporting CMS with Integrated Master Schedule process
• Coordinated activities, analyzed, and assisted in coordination of the Integrated Master Schedule with the CMS Marketplace IT PMO. Provided program management schedule services to manage the overall technical integration of all Marketplace systems and XOC
• Customized schedules by leveraging custom Fields, Views, Tables, Filters & Groups. Leveraged the use of Macros and other custom tools such as WBS Schedule Pro, SSI Tools etc. to conduct health checks on various schedules. Validated Schedule Integrity by resolving Negative Slack, conducting Critical Path Analysis (CPA) and Schedule Health Assessments
• Developed and maintained a baselined project schedule for all work performed including new development projects, maintenance releases, software fixes, data clean-ups and normal operations for the Enterprise Identity Management (EIDM) program.
• Created a Schedule Test and Assessment Tool (STAT) Checklist to identify, measure and rate key credibility indicators contained within a project schedule based on the accepted rules of logic network development used in Critical Path Method (CPM) scheduling techniques that reflect both good and poor characteristics in the areas of schedule structure, maintenance, and performance.
• Trained Booz Allen Hamilton contractors in generating an Integrated Master Schedule using Integrated Dynamic Scheduling techniques across Multiple Vendors with 30+ MS Project Master Schedules in MS Project Professional 2010, MS Project Server 2010 and Project Web App 2010.

Program Manager

Confidential - Arlington VA

Responsibilities:

• Managed the Operations and Maintenance of Problem Driver Pointer System (PDPS), Traffic Records Improvement Program Reporting System (TRIPRS), migration of State Traffic Records Assessment Program (STRAP) into TRIPRS, and managed the Traffic Records Assessment for seven states for U.S. Department of Transportation (USDOT) / The National Highway Traffic Safety Administration (NHTSA) Agency - The National Driver Register (NDR) and Traffic Records (TR) Division, Washington, DC to ensure our Nation has the safest, most efficient and modern transportation system in the world, which improves the Confidential of life for all American people and communities, from rural to urban, and increases the productivity and competitiveness of American workers and businesses.
• Provided the Business Case Analysis (BCA) Support Services to The U.S. Department of Justice / Confidential Trade Commission (FTC) / The Financial Management Office’s (FMO) Business Integration Branch (BIB), Washington, DC to protect consumers and competition by preventing anticompetitive, deceptive, and unfair business practices through law enforcement, advocacy, and education without unduly burdening legitimate business activity. Leveraged SharePoint as a comprehensive Enterprise Content Management (ECM) solution to address efficient and effective management and use of information throughout its life cycle (from creation through archival)
• Managed the development and execution of independent testing of system solutions within The U.S. Patent and Trademark Office (USPTO) / OCIO’s Functional Testing Division (FTD), Alexandria, VA to grant U.S. patents and register trademarks, promote the Progress of Science and useful Arts, by securing for limited Times to Authors and Inventors the exclusive Right to their respective Writings and Discoveries. Ensured that requirements have been met and any resulting Automated Information System (AIS), COTS, or infrastructure change/upgrade relating to the AIS does not adversely affect the production environment. Ensured detailed testing engagement plans, schedules, test cases and scripts were developed for the testing of AIS releases; Monitored all system test activities and life cycle events; Conducted functional testing and other testing strategies necessitated by the application and infrastructure context; Participated in project-related reviews in accordance with the SDLC Methodology.

Program Manager

Confidential - Chantilly, VA

Responsibilities:

• Managed a program consisting of twelve (12) IT projects (Application Development, SharePoint 2010, IV&V, O&M) and provided assistance with Program Management Service, Business Process Reengineering, Cost and Financial Analyses, Confidential Assurance, Strategic Planning, Risk Assessment, Training and Operational Reviews at Confidential States Department of Agriculture (USDA) / National Agricultural Statistics Service (NASS) Washington, DC to conduct hundreds of surveys every year and prepare reports covering virtually every aspect of U.S. agriculture. Production and supplies of food and fiber, prices paid and received by farmers, farm labor and wages, farm finances, chemical use, and changes in the demographics of U.S. producers; Conduct the Census of Agriculture every five years, providing the only source of consistent, comparable, and detailed agricultural data for every county in America.
• Managed the procurement, installation, configuration, integration, testing, training, and delivery of Audio-Video equipment for more than 250 CRXXI classrooms for Confidential States Army Training and Doctrine Command (TRADOC), Fort Lee, VAto recruit and train Soldiers, and support unit training, develop adaptive leaders - both Soldier and Civilian, guide the US Army through doctrine
• Managed the Medicaid Enterprise Restructuring Project (MERP), and Operations and Maintenance of Medicaid Management Information System (MMIS), and Electronic Data Interchange/Transaction Processing System (EDITPS) for Department of Health and Mental Hygiene (DHMH), Baltimore, MD
• Managed Application Development and System Support & Maintenance the Driver License System (DLS), Point of Sale (POS), Document Imaging and Work Flow System (DIWS), Remittance Processing (RP), Automated Compulsory Insurance System (ACIS), Reconciliation System (RECON), Accounts Receivable System (ARS), Project Central, and Employee Management Information System (EMIS) at Motor Vehicle Administration (MVA), Glenn Bernie, MD
• Managed the Operations and Maintenance (O&M) of the Literacy Works Information System (LWIS) for Maryland Department of Labor, Licensing and Regulation (DLLR), Baltimore, MD
• Managed WebEx Teleconferencing Services for National Institute of Standards and Technology (NIST), Department of Commerce / Hollings Manufacturing Extension Partnership (MEP), Gaithersburg, MD
• Managed Master Scheduling Services on State Personnel System (SPS) Project for the Department of Budget & Management (DBM) / The Office of Personnel and Benefits Services (OPSB), Baltimore, MD
• Managed the design and development of the "BRAC Internship Information Center" website for the Maryland Higher Education Commission (MHEC), Baltimore, MD